Cargo Padala Express Forwarding Services Corp
- Metro Manila
- July 6, 2026
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Job Description
- Coordinate with the Order Control Specialist and customers regarding assigned pick-up and delivery bookings, schedules, and shipment requirements.
- Confirm shipment details, including schedules, locations, addresses, and special instructions, to ensure smooth and accurate service execution.
- Prepare and verify waybills and other shipment-related documents, ensuring completeness, accuracy, and compliance with company systems and procedures.
- Perform cargo inspection and assist in the safe loading and unloading of shipments to prevent loss, damage, or handling issues.
- Provide customers with shipping guidelines, cargo handling recommendations, and other service-related information.
- Monitor and communicate operational changes, delivery concerns, and customer issues to the appropriate teams for prompt resolution.
- Assist in addressing customer inquiries, complaints, and service concerns to maintain customer satisfaction.
- Collect payments when required and ensure the timely and accurate remittance of collections in accordance with company policies.
- Promote company services, programs, and marketing initiatives to customers when appropriate.
- Adhere to company operational procedures, safety standards, and service quality requirements at all times.
Job Summary
Location
Metro Manila
Work Type
Full-time
Division
Freight Operations Management
Job Requirement/s
- At least Senior High School Graduate; college level or vocational graduate is an advantage.
- Preferably with experience in logistics, freight forwarding, courier services, warehousing, or customer-facing operations.
- Good communication and customer service skills.
- Ability to prepare and verify shipment documents accurately.
- Physically fit and capable of handling loading and unloading activities when required.
- Detail-oriented with strong coordination and problem-solving skills.
- Willing to travel within the assigned service area and work on flexible schedules when necessary.
- Demonstrates reliability, punctuality, and a strong commitment to safety and service excellence.
Job Level
Rank and File
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