In this role, you will have the opportunity to deliver top-tier service within the Master Data Management (MDM) Service line, supporting our DGFF regions and countries globally. The role includes training to effectively manage various activities such as uploading buying/selling rates, handling sales master data, maintaining TMS data objects, and conducting denied party screening.
Key Responsibilities:
- To understand the requirement of the station’s / country’s documentation and ensure jobs are executed as per standard operating procedures.
- Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.
- Deliver a high level of service quality through timely and accurate completion of services.
- Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.
- Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner.
- Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service.
Required Skills/Abilities:
- Bachelor´s degree. A degree in logistics, industrial engineering, management will be an advantage / Undergraduate degree (Only GSC MNL & BOG)
- 0 – 3 years of job experience from BPO or logistics domain - Preferred
- Good knowledge in MS office
- Effective English communication skills, written and verbal / For BOG & CTU – Spanish & Mandarin language skills.
- Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred.
- Detail oriented
- Good logical reasoning skills
- High level of customer centricity
Apply now and embark on an exciting journey with us! We offer:
- We recognize and reward your hard work through a competitive compensation and performance-based incentive.
- We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development.
- Flexible work arrangements to support work/life balance.
- Generous paid time off: Privilege (earned leave).
- Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only)
- Recognition & Engagement culture
By joining one of the world's leading logistics companies, you have a chance to explore a wide range of interesting job challenges and opportunities across our GSC service lines and in our different divisions around the globe.
