Job Location: Taguig City, Cebu City
Location Flexibility: Multiple Locations in Country
Req Id: 5038
Posting Start Date: 7/7/26
At Fujitsu, we've been driven to create a sustainable world through innovation since 1935. Today, we lead in digital transformation globally with our 130,000 employees across 50+ countries. We empower our diverse community to achieve greatness through career development and opportunities. Explore our internal positions and join us in shaping a brighter future. Thank you for being a part of Fujitsu. We look forward to growing together toward a brighter future.
Role Purpose
To serve as the primary point of contact for users, efficiently managing routine and non-routine IT incidents, problems, and service requests, providing effective first-level support to ensure minimal disruption to business operations.
Do You Have What It Takes?
🔹 You have 6+ months of tech support experience in ICT, BPO, or Shared Services
🔹 You’ve worked with ServiceNow and know how to manage tickets efficiently
🔹 You’re skilled in Active Directory, Windows OS, Exchange, and basic networking
🔹 You communicate clearly and troubleshoot with confidence
🔹 You might have retail experience—and if you do, that’s a big plus!
Relocation Supported: No
Visa Sponsorship Approved: No
At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.
Service Desk Agent (Talent Pool- PH)
Metro Cebu, Philippines
Service Desk Agent (Talent Pool- PH)
Taguig, National Capital Region, Philippines, Philippines
Service Desk Agent
Taguig, National Capital Region, Philippines, Philippines
Service Desk Agent
Taguig, National Capital Region, Philippines, Philippines
Service Desk Agent
Taguig, National Capital Region, Philippines, Philippines
Service Desk Agent
Metro Manila, Philippines
