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Travel Reservations Customer Service Representative

Metacom Careers

3.1
46 reviews
Metacom Careers
Job Type   /   Job Level
Full-time   /   Fresh/Entry Level
Company Location
Philippines
Location: Benedicto St. Cebu City, Cebu

Work Setup: Onsite

Schedule: Shifting Schedule

Salary: Up to PHP 17,000 per month

Job Description

Join our Travel & Lodging team and assist customers with their travel accommodation needs. As a Customer Service Representative, you will provide excellent customer support by helping customers with hotel reservations, booking modifications, cancellations, and general travel-related inquiries.

Qualifications

  • Open to Fresh Graduates
  • Senior High School Graduate (K12 Curriculum) or at least 4 semesters completed in college
  • Good English communication skills (B2 level or above)
  • Willing to work onsite in Cebu City
  • Willing to work on a shifting schedule
  • Open to graduates, undergraduates, career shifters, and applicants with no BPO experience

What You'll Do

  • Assist customers with hotel and lodging reservations
  • Handle booking changes, cancellations, and travel inquiries
  • Provide accurate information about accommodations and travel services
  • Resolve customer concerns professionally and efficiently
  • Deliver excellent customer service while meeting quality standards.

Application Hours: 8:00 AM 6:00 PM

You May Visit Either Of The Following Recruitment Hubs

F. Cabahug St., Mabolo, Cebu City

B. Benedicto St., Cebu City, Cebu
Jobs in Philippines   »   Jobs in Cebu, Central Visayas, Philippines   »   Travel Reservations Customer Service Representative

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