Duties & responsibilities
To provide comprehensive support to the S&P APAC Team Lead, Stakeholders/Clients on Account and S&P APAC Team Members in accordance with company policies, procedures and processes. Help achieve completion of the project globally.
- Develop and maintain sound working relationships with key staff, internal teams and key vendors and their representatives.
- Maintain up to date and accurate records / logs of correspondences and documentation
- Identify and escalate priority issues, follow-up where necessary.
- Deliver timely responses to platform-related inquiries from internal stakeholders and suppliers
- Support transition activities during pre-go-live and post-go-live phases
- Coordinate with Account Teams to ensure smooth process handovers
- Manage ad-hoc procurement activities and requests across the APAC region
- Assist with project and client creation in procurement systems
- Create and monitor supplier performance management scorecards
- Generate and distribute procurement reports as requested
- Facilitate supplier onboarding registration across multiple platforms (Aravo & Corrigo)
- Manage contract administration and COI compliance
- Process and manage purchase order requests in accordance with procurement policies
Performance objectives
Key Skills
Personal Effectiveness:
- Sets targets for self, and monitors and manages own performance with the guidance from their direct supervisor
- Monitors progress against own performance measures and achieves results with regular consultation from their direct supervisor
Decision Making:
- Makes suggestions for solutions that resolve problems or improve operations
- Actively searches out improvement opportunities and implements them after consulting on strategy and options with their direct supervisor
Relationship Building:
- Conducts open, collaborative relations with superiors, peers & clients
- Gains respect of JLL people and clients
- Ability to manage and see links across a diverse range of activities
Communication:
- Communicates effectively with superiors, peers and clients
- Listens effectively and communicates through actions and example
- Strong communications and relationship skills with the ability to relate to, understand and command respect from subject matter experts
- Well-developed internal consulting skills, displaying strong analytical thinking, problem solving, and negotiation ability
- Good interpersonal skills to manage diverse range of Service Providers, Client Representatives and JLL Stakeholders
- A good eye for detail
- Sound written and oral communication skills, and the capacity to deal with ambiguity & complex problems
- Organizational and time-management skills.
- Demonstrated ability to manage multiple deliverables daily
- Demonstrated ability to prioritise work within tight deadlines
- Good MS Office skills, highly skilled in MS Excel, analytical and reporting skills
- Decision-making skills
- Can work independently and minimal supervision
Sounds like you? To apply, you need to have:
- Relevant work experience with exposure procurement services and practices, facility management experience will be highly regarded.
- Demonstrated ability to work in a multi-disciplinary team
- Ability to manage and prioritize multiple projects with competing timelines
- Demonstrates a sense of urgency in completing objectives on time
- Flexible attitude, team player, detail-oriented
- Relationship builder both externally & internally
- Excellent verbal and written skills with the ability to communicate at all levels within the organization
- Can work effectively both independently and in a team
