ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Learning Exp Design and Dev Sr Analyst WORK SETUP: Hybrid RESPONSIBILITIES:
Design and Development of Effective Learning Content using appropriate delivery methods Analysis of competency and knowledge requirements to design an effective training model for learner needs
Participate in training reviews and feedback sessions from training resources to apply recommendations
Conduct research, extensive fact checking and validation to support accuracy of information to be added in content
Designing curriculum, content outline and storyboards, applying appropriate multimedia learning methodologies considering scalability, delivery requirements and limitations
Develop training materials such as slides, facilitator guides, participant guides, elearning, videos, job aids, handouts, pre and post course work
Revision of existing training programs based on changes to requirements
Liaising with learning partners to include appropriate learning courses in the program
Working with the technical team in the publishing of materials in the learning platforms
Create skill and knowledge assessments as well as case studies
Assess course development timelines and efforts and communicate with stakeholders
Learning Program Delivery and training resources enablement
Conduct Train the trainer sessions to ensure consistency in delivery of developed instructor-led courses if necessary
Recording and evaluating training data using Kirkpatrick’s levels of evaluation to gauge effectiveness
Ensure training materials are accessible to participants and faculty
Periodic Creation and Review of Learning Materials
Revise modules or create new material based on pre/post test results, faculty and learner feedback
Categorization and review of content recency and relevance that have been released or are already uploaded to the learning platforms
Development, re-templating or rewrite of content from subject matter experts
Communication Materials Development
Design and create collaterals to communicate information, updates and announcements about training programs being supported such as mailers, brochures, videos, slides and catalogs OTHERS: Project Shift Schedule: Mid Shift Project Rest Day: Weekends Off Project/Team Location: Taguig, Uptown Bonifacio Tower 2
SKILLS AND QUALIFICATIONS:
At least 2-3 years experience in Instructional Design and Content Development
Proficient in E-Learning Development applications, i.e., Articulate, Captivate; open to other e-learning applications experience as well
Working knowledge of video editing/development preferred only, e.g. Canva, Adobe Premiere, Powtoon
Contact Center Training Experience is preferred, NOT required
Individual Contributor
Good comms skills both written and speaking
