Radio/Telecom Operator

2.8

Job Type   /   Job Level

Full-time   /   Junior Executive

Company Location

Philippines

Receive and direct incoming phone calls, emails, radio transmissions, and internal messages.
Log and relay accurate information to relevant departments or personnel.
Monitor and operate communication equipment such as telephony systems, radios, or digital messaging platforms.
Handle emergency or high-priority messages in a calm, timely, and professional manner.
Maintain detailed logs and documentation of all communication transactions.
Support internal coordination across teams for operational or incident response.
Escalate issues or incidents as needed, following established protocols.
Provide updates and reports to supervisors or managers as required.

Qualifications

At least a High School graduate; College level or a graduate of Communication, IT, or any related course is an advantage.
13 years of work experience in communications, call center, dispatch, or administrative support roles preferred.
Strong verbal and written communication skills in both English and Filipino.
Proficient in using communication devices (telephone, two-way radio) and software (email, messaging apps, MS Office).
Excellent listening skills, attention to detail, and accuracy in data entry.
Ability to multitask, prioritize, and manage time efficiently.
Willing to work on shifting schedules, weekends, or holidays as required.
Willing to be assigned in Alabang, Muntinlupa.

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