We are looking for an experienced Settlement Officer to support and strengthen back-office financial operations. In this role, you will work closely with the Reconciliation and Back Office leadership to build, document, and improve reconciliation processes across various financial flows, ensuring accuracy, control, and compliance in a fast-paced environment.
Key responsibilities
- Support the setup, documentation, and continuous improvement of reconciliation processes, including Nostro accounts, wallet prefunding, settlements, and balance monitoring
- Perform and oversee reconciliation of GL accounts, merchant settlements, and payment partner transactions
- Monitor outstanding items, investigate discrepancies (floats), and ensure timely resolution within defined aging periods
- Ensure proper implementation of maker-checker controls, segregation of duties, and adherence to delegated authority
- Prepare and submit accurate reports within agreed timelines
- Participate in settlements processes (maker role) to ensure full understanding of transaction flows
- Collaborate with stakeholders to identify process gaps and improvement opportunities
- Maintain organized documentation and ensure audit readiness and compliance with record retention policies
- Support regulatory compliance (SEC, BSP, AMLC), including coordination of CTR/STR reporting
- Participate in system enhancements, UAT/UVT, and cross-functional initiatives
Requirements and expectations
- Bachelor’s degree in Accountancy, Banking & Finance, or related field
- 5+ years of experience in reconciliation, settlements, or back-office operations within a financial institution
- Strong knowledge of GL reconciliation, merchant and payment settlements
- Experience working with high-volume transactions under tight deadlines
- Solid understanding of regulatory requirements and internal controls
- Strong analytical, problem-solving, and risk management skills
- Proven ability to work independently and manage multiple priorities
- Good communication and stakeholder management skills
- High attention to detail, structured approach, and process improvement mindset
- Experience in startup environments and project management skills are an advantage
