Implements training programs Implements training programs for Bank employees.
How will you contribute?
Coordinates with the Subject Matter Expert and External Consultant regarding training materials and ensures that it is updated.
Prepares logistics, including checking all training equipment are arranged and accounted for after training, and ensures that assigned program is conducted on the agreed schedule.
Manages the training database, eLearning facility, and handles the reportorial requirements of the division.
Acts as main facilitator or alternate/co-facilitator and Program Manager for assigned Training and Leadership U programs.
Manages the External Training application of bank colleagues by ensuring that all related documents/requirements are submitted i.e. forms, contracts, payment request, and prepares budget certification.
Ensures that the L&D policy is complied with and enforced in the course of duty.
Perform other duties as may be assigned from time to time.
What will make you successful?
Bachelor's Degree in Psychology or Behavioral Science.
Exposure on customer service training, human resources processes/concepts, and training needs analysis
Preferably with 1 year experience in Human Resources, Training and Development.
Proficiency in basic MS Office programs
Good interpersonal skills, excellent oral and written communication and customer orientation and commitment, excellent Presentation and Platform skills