Helpdesk IT Support (Clark / Day Shift)

Job Type   /   Job Level

Full-time   /   Others/Any

Company Location

Philippines

The Role Will Significantly Contribute Through

Core Responsibilities And Accountabilities

Set up laptops and other devices remotely
Install and configure appropriate software and functions according to specifications
Provide orientation and guidance to users on how to operate new computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages
Manage Asset and work-from-home device list
Manage hosted PBX

Knowledge Required

Exceptional personal presentation in a professional manner for client relations
Effective written and verbal communication skills
Ability to use Microsoft Office 365, Word processing and formatting, email, and software applications
Ability to work both independently but also within a collaborative team environment
Well-developed interpersonal skills with the ability to work productively with a broad range of
people from a variety of backgrounds and experiences
Exceptional time management, organizational and administrative skills

ShoreXtra Perks

Work Arrangement:

Onsite - Shifting Schedule (Mon-Sun 5:00 AM–2:00 PM, 6:00 AM–3:00 PM, or 9:00 AM–6:00 PM)

Jobs in Philippines » Jobs in Pampanga, Central Luzon, Philippines » Helpdesk IT Support (Clark / Day Shift)

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