Supports with the preparation of quotations e.g. by gathering the necessary information and calculations for quotation creation.
Supports the preparation of a 'Request for Quote' towards Commercial Sales Support.
Gives first level support for sales-related inbound customer inquiries. Records, tracks and - if applicable - forwards (technical) customer inquiries to Field / Inside Sales or Commercial Sales Support.
Follows up with customers (if delegated by Field / Inside Sales).
Clarifies or forwards open issues from internal / external customers.
Coordinates internal inquiries and acts as interface between Field / Inside Sales and other departments (operative or Service Functions, e.g. COP).
Supports Field / Inside Sales staff with administrative tasks (e.g. SAP / office management like travel expense accounting, material orders).
Schedules meetings with customers for field sales staff incl. travel bookings.
Analyses data, conducts research, creations reports for the Field / Inside Sales staff; creates customer profiles.
Experience & Further Qualifications
Fluent in area language.
User knowledge in MS Office, Salesforce.com.
Hands-on mentality.
Excellent time management and prioritization skills.
Pronounced (self-)organization skills.
Strong rhetorical skills over the phone.
Benefits
Positive working atmosphere: Isn't it tempting to work for an established, significant company with a rich heritage? Here's the even better news: we also want the work to be fun!
Employee events: Building. Memories. Together. Various events for employees await you!
Bonus programmes: We believe in rewarding performance by recognising success. Let's talk about the details of our bonus programmes in a personal meeting.
Remote working: Commuting is a time and mood killer, especially during rush hour. We offer remote work and welcome you to join our team regardless of your current location!
Flexible working hours: Balancing your private and professional life is not always easy: family matters, personal needs, transport or simply your own energy cycle - our flexible working hours support you in this!
Experienced and international teams: We welcome new talent, but are also proud of our many long-standing colleagues. Let your personal experience come together with our multicultural TÜV Rheinland experience to achieve something together!
Insurance packages and health care: We are proud to save lives with our work. The physical and mental well-being of our employees is just as important to us! We would be happy to inform you about our insurance and health packages in a personal meeting
Employee training and development: We live ‘Just right’ as the core of our corporate DNA. Constantly growing together and learning from each other is therefore a matter of course for us!
