Develops and implements a comprehensive event management strategy aligned with hotel’s overall objectives and revenue targets.
Collaborates with the Sales and Marketing teams to identify opportunities for attracting new clients and maximizing revenue from event bookings.
Conducts market research and stays informed about industry trends to ensure the hotel remains competitive in the events market.
Builds and maintains strong relationships with corporate clients, event planners, and individual customers to understand their needs and preferences.
Acts as the main point of contact for clients throughout the event planning process, providing personalized service and attention to detail.
Conducts site visits and consultations to showcase event spaces, gathers requirements, and tailors proposals to meet the client's specifications.
Oversees all aspects of event planning, including venue selection, catering, audiovisual equipment, décor, and entertainment.
Coordinates with various departments within the hotel, such as event service, kitchen, housekeeping, and engineering, to ensure seamless execution of events.
Develops detailed event timelines and schedules, assigns tasks to team members, and monitors progress to ensure events are delivered on time and within budget.
Fosters a collaborative and positive work environment that promotes creativity, innovation, and teamwork.
Sets and maintains high standards for service quality, presentation, and guest satisfaction across all events hosted at the hotel.
Conducts post-event evaluations and gathers feedback from clients and guests to identify areas for improvement and implement corrective actions.
Implements best practices and standard operating procedures to ensure consistency and excellence in event execution.
Perform other duties as assigned by management based on business needs.
Qualifications
At least ten (10) years of related work experience in the hotel industry.
Graduate of Business Course, with Master’s Degree in Business, Sales, Marketing.
Business Management, Exceptional Sales and Marketing skills, Government Relations, High-Level Management skills.
Proficient in MS Office, Internet.
Planning and organizing skills, strong leadership and interpersonal skills, customer and employee-focused, results-oriented, critical thinking, problem- solving, and decision-making.
