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Reservation Admin

Wellness First

Wellness First
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Philippines
Reception & Customer Service

  • Greet and assist patients and visitors in a courteous and professional manner.
  • Handle phone, email, and social media inquiries.
  • Schedule, confirm, and manage patient appointments.
  • Maintain a clean, organized, and welcoming reception area.
  • Ensure a high level of patient satisfaction and handle basic concerns or escalate as needed.

Sales Support

  • Assist in presenting and promoting clinic services and wellness packages.
  • Respond to inquiries regarding treatments, services, and promos.
  • Process sales transactions and generate receipts.
  • Maintain and update client records and sales logs.
  • Follow up with leads and clients for rebooking, promotions, and feedback.

Administrative Tasks

  • Prepare daily reports, including appointment schedules, sales summaries, and inventory checklists.
  • Maintain accurate filing and documentation of sales and client records.
  • Coordinate with suppliers and vendors for restocking and service needs.
  • Assist in inventory tracking and stock ordering of clinic supplies.
  • Support marketing efforts such as distributing flyers, promoting events, and updating content boards.

Qualifications

  • At least 2 year of experience in reception, sales, or administrative work
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation and sales acumen.
  • Proficient in Microsoft Office and basic POS or CRM systems.
  • Organized, detail-oriented, and able to multitask efficiently.
  • Pleasant demeanor and professional appearance.

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