Operations Officer - Electronic Payments Services

2.9

Job Type   /   Job Level

Full-time   /   Fresh/Entry Level

Company Location

Philippines

Job Summary

In charge of operations production output ensuring competent, timely, and error-free delivery of
bank products and services in collaboration with other relevant parties of the organization within
the prescribed internal and external controls, regulations and standards with management and
supervisory responsibility over individual members of the unit, with full knowledge and application
of current AMLA, Compliance and other regulatory requirements related to his/her specific
responsibilities.

How will you contribute?

Handling various Adjustments, Forex currency conversions, Amendments, and Refunds for Telemoney Remittances approvals.
Managing the Disposition of Intransit Credit Transactions related to Telemoney.
Providing approvals for the uploading of Shipping Payroll and establishing various Tie Ups for Telemoney.
Overseeing and managing the Monitoring and holding of Recalls of Inward Remittances for the Settlements Department.
Supervising the Monitoring, Disabling, and Enabling of Instapay during system downtimes for various Banks.
Approving the holding of Accounts that cannot be tagged as Hot Card by Customer Care.
Providing approvals for PhilpassPlus Transactions.
Approving Bulk Uploads from clients.
Checking and approving Demand Draft processing for regular and bulk requests for clients
Handling approvals for various WORQs requests, including Amendment of Pesonet Outward Purpose via PVS and Remaining Card Balance.

What will make you successful?

College degree
Preferably with background in Remittance, Digital Banking, People Management and MS Office (such as Excel and PPT)
Knowledgeable in Bank’s operations, products and services
BSP circulars, regulations and reports
Day-to-day banking activities (i.e. Head Office and Business Centers)
Bank’s Policies and Procedures
Technical Expertise and knowledge in reconciliation of electronic payments and channels
Knowledge of Excel / Google Sheet formulas

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