Company: Union Bank of the Philippines
Position: Surveillance Officer
Office Location: UB Plaza - 31F Pasig (Headquarters)
Job Summary: The Fraud Surveillance Officer conducts desktop review /investigation and Client verification for outlier and day 2 reports of the Detections, Investigations and Analytics processes to serve as additional layer of control for existing/ automated fraud procedures.
Duties And Responsibilities
- Review outlier reports and day 2 reviews for different fraud functions within timeframe published in the service level agreement.
- Responsible for escalating identified suspicious accounts/ transactions from the performed reviews to the correct function group.
- Expected to recommend additional reviews for vulnerabilities identified within the existing procedures of the unit.
- Reviews Client fraud disputes to aid Analytics Team in identifying fraud trends and enhancing fraud parameter efficiency.
- Serve as line balancers for Application Detections Team.
Required Skills: Accountability, Adaptability, Analytical, Good Communication Skills, Critical thinking, Teamwork, Willingness to learn
