Human Factors Operations & Enablement Expert

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Owns and operates the delivery, coordination, and enablement mechanisms that allow the Human Factors (HF) team to execute reliably and at scale. Responsible for managing HF timelines, deliverables, and operational workflows, while building and maintaining the research infrastructure that underpins HF work. Also supports the CXC Group Head through structured planning, coordination, and follow-through, enabling effective leadership.

Acts as the operational backbone of the Human Factors function. This role ensures HF work is planned, tracked, resourced, and delivered consistently across the team, freeing HF practitioners to focus on research and usability execution. Manages HF delivery logistics, research participant infrastructure, and internal operating rhythms, while providing targeted enablement support to the CXC Group Head.

The role is in-house and embedded, providing continuity, institutional memory, and real-time coordination across HF initiatives and leadership priorities.

Hiring Requirements

HARD

• Delivery coordination and planning
• Research operations and participant management
• Documentation and workflow management
• Familiarity with HF / UX research processes and timelines
• Working knowledge of tools such as spreadsheets, research platforms, and collaboration tools

SOFT

• Strong organizational and prioritization skills
• Attention to detail and follow-through
• Clear communication and coordination
• Discretion and reliability when supporting leadership
• Ability to work across multiple priorities without losing structure

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.