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Chat Support

Bossjob

3.0
6 reviews
Bossjob
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Philippines
Description

  • Provide timely and effective support to customers via chat.
  • Engage with customers to understand their inquiries and resolve potential issues.
  • Document customer interactions and feedback for future reference.
  • Collaborate with the support team to improve service efficiency.
  • Assist in developing FAQs and knowledge base articles.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field.
  • Experience Level: 13 years of experience in customer support.
  • Skills and Competencies: Excellent written communication skills.
  • Skills and Competencies: Strong problem-solving abilities.
  • Qualities and Traits: Empathetic and customer-oriented mindset.
  • Working Conditions: Ability to work in a fast-paced environment.
Jobs in Philippines   »   Jobs in Taguig, National Capital Region, Philippines   »   Chat Support

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