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Job Type   /   Job Level
Full-time   /   Fresh/Entry Level
Company Location
Philippines
Key Responsibilities

  • Handle customer inquiries in Spanish (and sometimes English) via phone, email, or live chat
  • Resolve customer complaints and provide accurate solutions
  • Explain products or services clearly to Spanish-speaking customers

" Document customer interactions and update records in the system

  • Escalate complex issues to higher support levels when necessary
  • Follow company policies and maintain professionalism at all times
  • Meet performance targets (response time, customer satisfaction, etc.)

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