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Hiring for Customer Service Representative.

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Senior Executive
Company Location
Philippines
Description

  • Provide exceptional customer service through various channels including phone, email, and chat.
  • Resolve customer inquiries and issues in a timely manner to ensure customer satisfaction.
  • Maintain a detailed log of customer interactions and follow up as necessary.
  • Collaborate with team members to improve processes and customer experiences.
  • Stay updated on product knowledge to effectively assist customers.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 3-5 years of experience in customer service.
  • Skills and Competencies: Strong communication and problem-solving skills.
  • Qualities and Traits: Empathetic, patient, and able to handle stressful situations.
  • Responsibilities and Duties: Ability to work under pressure while maintaining a positive attitude.
Jobs in Philippines   »   Jobs in Taguig, National Capital Region, Philippines   »   Hiring for Customer Service Representative.

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