Careers
Intern Support Engineer
Full-time
40 hours per week
Location
Cebu, Philippines
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We are excited to invite Interns and Junior Support Engineers from Cebu to join our big technical IT support collaboration, where you'll provide technical support and modification of internal customer systems. We are seeking those who are eager to learn and want to provide respectful functional and technical assistance to our clients.
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What you’ll do
- Maintain a high level of solution performance.
- Deal with applications on the database level.
- Handle customer requests via the ticketing system.
- Assist customers with incident resolution, and tasks, and provide problem diagnostics.
- Collect, prepare, and cleanse incident history data utilizing provided instructions.
- Study the systems implemented in our customers' projects.
What we need
- Completed higher education (preferably in the field of IT | Programming | Computing | Math).
- B2+ English language level.
- Cebu located or ready to work from an office in Cebu.
- Ready to work with technical cases/issues.
- A fast learner, organized team player.
- Able to search and analyze information.
- Responsible, polite personality with good communication skills.
- Can explain complex things clearly and simply.
- Basic knowledge of SQL (able to write SQL queries).
Nice To Have:
- Ability to perform basic administrative operations on Linux.
What you’ll get
For Everyone:
- An excellent opportunity to pursue your professional career ambitions.
- New office in Cebu, where we expect you to work and collaborate with fellow engineers.
- Competitive salary - depending on your experience level and interview results.
- Shift-based flexible schedule (there will be night shifts and weekend shifts!).
- Educational support, experienced mentors, real project tasks.
- Coffee and snacks at the office, equipment.
- Wallet of Benefits to cover your health, wellbeing, education and other needs.
- Transport compensation.
- 28 working days of annual vacation.
- 7 fully compensated duvet days.
- Public holidays are not applicable.
For Non-experienced Candidates/graduates:
- Full-time internship with lead engineers in English, two weeks long; the internship with us will provide hands-on experience with complex systems, databases, and diverse technologies, allowing you to apply your skills in a practical setting.
- We compensate for the transportation and food expenses during the internship.
- Full-time Support Engineer role after the training.
Nice To Have:
- Ability to perform basic administrative operations on Linux.
Learn more about
Job culture and the team
Our Hiring Process
- Share your resume in English.
- Pass our short Test Assignment.
- Technical Interview.
- Internship offer.
- Job offer.
Learn more about
Our culture and team
Read about
Our company
About Weigandt
We`ve always believed in forging transparent and trust-centric relationships, putting our clients at the heart of everything we do. Dive into the remarkable journey of Weigandt Consulting and discover a legacy built on shared success.
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We appreciate your interest in our services. Rest assured that our dedicated account manager will review your application diligently, and you can expect to hear from them within the next two working days.
Thanks,
Weigandt Team
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IT ConsultingLegaсy modernizationImplementationOutstaffingSupport
Vendor
Solutions
OracleBlue YonderMicrosoft
Unified
Commerce
PricingStockPlanningFulfillmentFinanceOmni channel
GET IN TOUCH
© 2023 Weigandt Consulting GmbH
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[email protected]© 2023 Weigandt Consulting GmbH
