Who We Are
Established in 2022, Hexa Property Management is a Houston-based property management company specializing in residential properties. We manage a growing portfolio of apartment communities and rental units, focusing on maximizing property value while delivering exceptional customer care.
As a global, remote-first team spanning Asia, Europe, the US, and Latin America, we bring diverse perspectives together to provide high-quality, multilingual service. Driven by a culture of learning, collaboration, and flexibility, we empower our team to grow and perform at their best, without the limits of traditional office structures.
Role Purpose:
At HEXA, Application Coordinator will manage the application process for prospective tenants, ensuring a smooth and efficient experience for all parties involved. This role will work closely with property managers, tenants, and various stakeholders to ensure compliance with company policies and local regulations.
How We Work
This is a full-time, 100% remote position with Zoom meetings required during working hours.
- Time zone: Houston Time (CDT)
- Monday to Friday: 9:30AM to 5:00PM (CDT) and Saturday: 9:30AM to 3:00PM (CDT)
- Total of 8 hours a day, 40 hours a week
What You Will Do
- Oversee the tenant application process from initial inquiry to lease signing.
- Review and verify tenant applications, including background checks and credit reports.
- Communicate with applicants to gather necessary documentation and provide updates on application status.
- Collaborate with property management teams to ensure timely processing of applications.
- Maintain accurate records of applications, approvals, and denials in our property management software.
- Respond to inquiries from applicants, property owners, and real estate agents regarding application procedures.
- Ensure compliance with Fair Housing regulations and company policies.
- Assist in training staff on application procedures and software usage.
- Prepare regular reports on application status and trends for management review.
What You Bring
- Background: Bachelor’s degree in Property Management, Business Administration; OR 2-3 years of experience in tenant services, customer service, property management, or a related operational role (knowledge of Fair Housing laws and regulations is preferred).
- Language & Communication: Excellent communication skills in English and Spanish (written and verbal)
- Tools: Proficiency in property management software, CRM system and digital communication tools.
- Language: Excellent communication skills in English (written and verbal).
- Remote Expertise: Proven experience in remote work; or, if new to remote, must demonstrate high tech-savviness and a fast, adaptable learning style.
What Success Look Like
- Efficient end-to-end applicant processing, ensure smooth & professional experience.
- Thorough application reviews with accurate background and credit checks.
- Clear, timely, and proactive communication to minimize confusion and follow-ups.
- Strong coordination with property teams to keep applications moving seamlessly.
- Accurate, organized, and up-to-date records in the property management system.
- Prompt, professional handling of all inquiries, reinforcing a strong brand reputation.
Compensation:
- Total of USD 700-1200 with bonus and commission.
What We Offer
- 8 Paid (Float) Holidays per year — flexible and culturally inclusive, allowing you to observe your own national or personal holidays, not just U.S. dates.
- Utility & Connectivity Stipend: up to $60/month — a fixed monthly allowance to keep your internet fast and your workspace comfortable, so you can focus on what matters.
- Paid Time Off (PTO): 16–39 days annually — starting generous and growing with your tenure, with full carryover and no annual reset.
- Workstation Setup & Upgrade Support: up to $1,000 — invest in the tools & equipments you need to do your best work. You own your equipments!
- Annual Comprehensive Cancer Screening: up to $850 — because your health comes first, HEXA covers preventive screenings so you never have to choose between wellness and cost.
- VitalCare Medical Assistance — hospital payment for emergencies, surgery, and childbirth.
- Staff Line of Credit (LOC) Program — income-based credit access with low interest rates, built to give you financial breathing room when life happens.
- Vehicle Ownership Program (Supervisor level and above) — financial support toward vehicle ownership, recognizing leadership commitment with tangible investment.
- AfterLife Fund Support — a meaningful safety net for your family, calculated from your actual earnings.
- Loyalty Retirement Plan — an exclusive long-service benefit honoring those who build their careers with HEXA for the long haul.
- Learning & Development Sponsorship — training courses, certifications, and professional growth funded by HEXA, because your development is our investment.
- Seasonal Bonus — performance-linked bonuses awarded during profitable periods or successful investment cycles.
- Multicultural Work Environment — a globally distributed team with 100% English communication, where diverse perspectives are celebrated and every voice is heard regardless of location or background.
Why HEXA Is Your Next Career Move
HEXA is a 100% remote workplace with tailored working hours, built for people who want a real, long-term career. We offer a generous 5-year benefits plan, always pay on time, and make sure every bit of value you bring is recognized and compensated. You can focus on your work with a peace of mind.
As HEXA works in a fast-moving, tech-driven environment, we look for people who are curious, adaptable, and always learning. If you care about professionalism, take ownership of your work, and enjoy improving how things are done, HEXA gives you solid pay, strong benefits, and clear opportunities to grow.
If this role interests you, we would be happy to receive your application.
