Job Description
The Account Manager serves as the key link between clients and the Sigil team. This role ensures clear communication, seamless coordination, and timely delivery of social media campaigns. You will build strong client relationships, translate client needs into actionable strategies, and oversee campaign performance to ensure goals are met.
Key Responsibilities
- Serve as the main point of contact for clients, maintaining strong and professional relationships.
- Collaborate with the Social Media Specialist and management to develop and execute strategic social media plans.
- Ensure timely approval of editorial calendars and campaign materials.
- Provide clients with regular updates, reports, and performance insights.
- Monitor client accounts and coordinate with internal teams for smooth operations.
- Prepare monthly reports and yearly accomplishment reports for contract renewals.
- Proactively identify opportunities to enhance client satisfaction and recommend additional services.
Minimum Qualifications
- Bachelor’s degree in Marketing, Communication, Business, or any related field.
- At least 2 years of experience in client servicing, account management, or digital marketing.
- Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.
- Excellent communication and presentation skills.
- Strong organizational and multitasking abilities.
- Familiarity with Meta Ads, social media analytics, and content management tools is an advantage.
- Creative mindset with the ability to provide constructive feedback on visuals and content.
