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Senior Operations Compliance Program Manager

Uber

3.3
24 reviews
Uber
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Japan
What You'll Do

Strategic Governance & Process Optimization

  • Architect Solutions: Partner with business leads to design and implement operational compliance solutions, including the development of robust SOPs and policies aligned with both local Japanese law and international standards.
  • Strategic Roadmap: Develop and manage the Japan Risk & Compliance Ops plan, identifying remediation actions, assigning accountability, and monitoring long-term effectiveness.
  • Prioritization: Balance localized market needs with global business objectives to prioritize high-impact projects and optimize resource allocation.

Cross-Functional Leadership

  • Global-Local Bridge: Act as the primary liaison between Japan Ops and global Engineering/Product teams to advocate for technical solutions that automate and scale compliance efforts.
  • External Engagement: Build and maintain professional bridges with regulatory bodies to validate requirements, "sense-check" risk levels, and stay ahead of emerging legislative trends.
  • Advisory: Provide tailored, high-touch training to internal teams to elevate the organization's risk awareness.

Risk Identification & Monitoring

  • Proactive Discovery: Identify known, upcoming, and emerging risks within Uber Eats, Grocery, and Direct services, providing clear recommendations for mitigation.
  • Data-Driven Insights: Lead the annual Risk Assessment process and leverage analytics to measure the health of the compliance program.
  • Continuous Improvement: Establish feedback loops to monitor the effectiveness of remediation plans, ensuring that identified gaps remain closed.

What You'll Need

  • Bilingual Proficiency: Native-level Japanese and High-Fluency English (written and spoken). You must be comfortable translating complex regulatory concepts for global stakeholders and presenting to local leadership.
  • Sector Expertise: 6+ years of experience in Compliance, Corporate Governance, or Legal Operations, ideally within the technology, marketplace, or high-growth logistics sector.
  • Global Exposure: Proven track record working within international organizations, with the ability to navigate the complexities of global reporting structure.

Preferred Qualifications

  • Strategic Vision: Strong ability to synthesize complex information into high-level strategy and actionable insights. You don't just identify problems; you will work closely with the operations team to support and build the roadmap to solve them together.
  • Analytical Rigor: A data-driven approach to risk management. You are comfortable interpreting data sets to identify trends, measure program effectiveness, and support risk assessments.
  • Operational Excellence: Highly organized with a "builder" mindset. You are a self-starter who can create structure out of ambiguity and manage multiple high-priority workstreams simultaneously.
  • Influence & Communication: Exceptional interpersonal skills with the ability to build rapport with everyone from frontline operations teams to government regulatory bodies.
  • Resilience: The ability to thrive under pressure in a fast-paced, unstructured environment. You remain calm and focused when pivoting between reactive projects and long-term strategic goals.
Jobs in Japan   »   Jobs in Roppongi, Tokyo, Japan   »   Senior Operations Compliance Program Manager

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