Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay And Benefits
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
Position Summary
The Business Manager Director is an individual contributor role which functions as a senior strategic advisor supporting the Executive Director of Custody Clearance and Settlement. Operating with broad visibility across priorities, this role is responsible for translating business priorities into executable plans, preparing senior-level materials for internal committees and business reviews, and ensuring strong governance, transparency, and accountability across the organization. The Business Manager partners closely with senior leadership to provide data-driven insights, anticipates leadership needs, surfaces risks, and enables informed decision-making. Acting as a connective hub across functions, this role strengthens alignment, execution discipline, and accountability in support of enterprise outcomes.
Specific Responsibilities
- Translate business priorities and strategic objectives into actionable execution plans and track progress against key initiatives.
- Prepare senior-level materials, including executive presentations, briefing notes, and talking points for internal committees and business reviews.
- Develop and maintain data-driven performance frameworks, including operational KPI dashboards, metrics, and reporting.
- Support volume forecasting, capacity analysis, and workforce planning to anticipate future needs and risks.
- Proactively analyze trends and performance drivers, anticipate senior management questions, and provide clear, concise insights.
- Assist with documentation, procedural governance updates, and continuous improvement initiatives.
- Improve data accuracy and reduce manual reporting efforts through process enhancements and automation where appropriate.
- Coordinate meeting logistics, prepare agendas, capture action items, and follow up on deliverables.
- Support budget tracking, headcount management, and financial oversight activities.
- Partner collaboratively across functions to ensure alignment, execution discipline, and timely delivery of outcomes.
Leadership Expectations
Champion Inclusion: Embrace Individual differences and create an environment of support, belonging and trust. Invite every voice, every day.
Communicate Clearly: Listen to understand, ask questions for clarity and deliver messages with purpose. Be intentional to ensure your message is understood.
Cultivate Relationships: Show care and compassion for others and authentically build networks across functions. Partner up, down, and across to enable enterprise results.
Instill Ownership: Ensure accountability, manage execution, and mitigate risk to deliver results. Be proactive to make a positive impact.
Inspire Growth: Develop yourself and others through coaching, feedback and mentorship to meet career goals. Build capabilities of others, strengthen our organization.
Propel Change: Think critically, respectfully, challenge, and create innovative ways to drive growth. Be bold and challenge to make things better.
Qualifications
- Minimum of 10 years of related experience in business management, strategy, or operations roles
- Bachelor's degree preferred or equivalent experience
Talents Needed For Success
- Strong analytical, problem-solving, and critical-thinking skills.
- Excellent written and verbal communication skills, with the ability to influence at senior levels.
- Demonstrated experience preparing executive presentations and senior-level briefings.
- Proficiency with KPI dashboards and data analysis tools (e.g., Excel, Tableau, Power BI).
- Knowledge of custody, clearance, and settlement operations is a plus.
- Highly detail-oriented with strong organizational and multitasking capabilities.
- Ability to work independently while also collaborating effectively in a fast-paced environment.
- Proactive mindset with the ability to anticipate leadership needs and business risks.
- Experience with workforce planning, budgeting, and headcount tracking.
- Strong interpersonal skills and a high level of professionalism and discretion.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
