Job Title: Fraud Analyst
Kindly apply through - https://hellojia.ai/whitecloak/WKTU
Job Summary
We are seeking a detail-oriented Fraud Analyst to help identify, investigate, and prevent fraudulent activities across digital financial transactions. This role plays a critical part in protecting users, minimizing financial losses, and ensuring compliance with regulatory standards in a fast-paced fintech environment.
Key Responsibilities
- Monitor daily transactions and user activities to detect suspicious or potentially fraudulent behavior
- Investigate fraud alerts, chargebacks, and disputed transactions using internal tools and data sources
- Analyze fraud patterns, trends, and emerging risks to recommend preventive controls
- Prepare clear and accurate investigation reports and case documentation
- Collaborate with internal teams such as Risk, Compliance, Customer Support, and Product to resolve fraud-related issues
- Support the enhancement of fraud detection rules, thresholds, and monitoring strategies
- Ensure adherence to internal policies, regulatory requirements, and industry best practices
- Assist in fraud loss tracking, reporting, and root cause analysis
Qualifications
- Bachelors degree in Finance, Accounting, Business, Information Systems, Criminology, or a related field
- 1–3 years of experience in fraud analysis, risk management, AML, or transaction monitoring (fintech, banking, or e-wallet experience preferred)
- Strong analytical skills with the ability to interpret large volumes of transaction data
- Familiarity with fraud typologies such as account takeover, social engineering scams, identity fraud, and payment fraud
- Proficiency in Microsoft Excel and experience using fraud monitoring or case management tools
- Knowledge of relevant financial regulations and compliance standards is an advantage
Preferred Skills
- Experience with digital wallets, online payments, or mobile banking platforms
- Basic knowledge of SQL or data analytics tools is a plus
- Strong attention to detail and investigative mindset
- Ability to work in a fast-paced, high-volume environment
