Job Category: Customer Service | JR-20953
Job Location: Angeles City, Pampanga
Why will you love working with this Client?
This client is one of the leading suppliers of end-to-end building compliance services, supporting compliant buildings across the UK. A great company to join to be able to enhance more of your skills and grow your career.
Location / Shift
Angeles City, Pampanga – UK Shift
NOTE: You must be willing to work in the office in the above office location to apply for this position.
Job Overview
As our Business Systems Support Analyst, you will provide day-to-day support, administration, and continuous improvement across core business systems. This role ensures users are supported effectively, issues are resolved promptly, and critical platforms operate reliably across the business.
The role is hands-on and operational, working closely with internal stakeholders, vendors, and the IT team to maintain business continuity and improve system usability
Key Accountabilities
- Service Administration, including booking service visits for field engineers, scheduling visits, preparing visit paperwork, including health and safety documentation, organizing permits to work, and sorting any special requests of the client.
- Raising quotations for service contracts and small works as knowledge develops.
- Creating new clients on the management system, including site locations, contacts, contract details,s and asset registers.
- Project administration including scheduling contractors, ordering parts, following up deliveries, checking sub-contractor invoices, arranging hire equipment,nt and other assistance to project managers as required.
Requirments
- Good working knowledge of Microsoft Office (Word, Excel, Outlook, etc.)
- Good communication, calculation & literacy skills
- Good time management and ability to cope with pressure and manage own workload and work to deadlines.
- Willingness to learn, act with integrity,y and work as a team player.
Why join optiBPO?
optiBPO is an exciting workplace where smart, talented professionals will surround you. These professionals support clients across Australia, New Zealand, the US, Canada, and Europe.
Moreover, this is an excellent opportunity for anyone interested in serving as a Service Administrator
The job is within an international environment.
Perks & Benefits
- In-house medical team and HMO coverage.
- A healthy workplace promotes collaboration and creativity.
- Clear growth strategies and learning opportunities to advance your career.
Enjoy great perks and benefits, such as an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. In addition, we need to help you advance your career by elevating growth strategies. You will also have learning opportunities throughout your career journey with us. If you are passionate about contributing to a dynamic team, the Service Administrator role offers great career prospects at optiBPO.
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