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CSR Basic Travel

Metacom Careers

3.1
46 reviews
Metacom Careers
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Philippines
Description

  • Assist customers with inquiries regarding travel bookings and services.
  • Provide excellent customer service and support through various channels, including phone, email, and chat.
  • Handle and resolve customer complaints efficiently and professionally.
  • Maintain up-to-date knowledge of travel products and services to provide accurate information.
  • Collaborate with team members to improve customer service processes and enhance the customer experience.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 13 years in customer service or call center environment
  • Skills and Competencies: Strong communication skills in English
  • Skills and Competencies: Proficiency in handling customer inquiries and resolving issues
  • Qualities and Traits: Customer-oriented attitude with a positive demeanor
  • Working Conditions: Ability to work in a fast-paced call center environment
Jobs in Philippines   »   Jobs in Pasay, National Capital Region, Philippines   »   CSR Basic Travel

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