Client Support & Administrative Assistant

Job Overview

We are seeking a detail-oriented and proactive Administrative Assistant to support daily business operations through contract management, inbox monitoring, CRM updates, and client communication. This role is ideal for someone tech-savvy, highly organized, and comfortable working independently in a client-facing environment. Initial hours are part-time with strong potential for growth as the business expands.

Job Highlights

Schedule: Part-time role starting at approximately 5 hours per week with flexible growth potential, requiring availability aligned with the client’s time zone and an initial budget of AUD $450–$500 per month.

Work Arrangement: Work from home

Contract: Independent Contractor

Responsibilities

• Contract Management: Prepare and send out client contracts, including filling in client details (which are publicly available online) and managing the DocuSign process.
• Inquiry Handling: Deal with inbound inquiries, ensuring timely and professional responses.
• Email Management: Monitor and manage the company email inbox (Outlook via Ionis), identifying and flagging important communications that could lead to new business.
• General Administration: Perform various general administrative tasks to support the daily operations of the business.
• CRM Data Entry: Summarize client call notes and accurately enter them into HubSpot CRM.

Required Skills & Qualifications:

• Language: Excellent proficiency in English is essential.
• Technical Aptitude: Must be tech-savvy and comfortable with various online tools and platforms.
• Attention to Detail: Highly detail-oriented with a strong emphasis on accuracy, especially when handling client-facing documents and data entry.
• Proactiveness: Ability to take initiative and manage tasks effectively with minimal supervision.

Desired (Nice-to-Have) Skills & Qualifications:

• HubSpot Experience: Previous experience with HubSpot CRM for smooth integration.
• Background: Experience as a receptionist or having worked for a legal firm could be beneficial, though not a non-negotiable.

Independent Contractor Perks

Permanent work from home

Immediate hiring

Steady freelance job

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.