Infrastructure Support Engineer
Recruiter:
Time Personnel
Job Ref:
CPT005526/MV
Date posted:
Wednesday, May 20, 2026
Location:
Sandton, South Africa
SUMMARY:
Are you a versatile and qualified IT Infrastructure Support Engineer with experience configuring and supporting both on-site and remote computer clients?
Our client, with offices located near Bryanston, is looking for your expertise in first- and second-line support, server configuration, and cloud-based environments. You will be responsible for maintaining a secure, reliable, and high-performing IT infrastructure across multiple sites.
This is a great opportunity to join a fast-paced team where you will play a vital role in ensuring smooth IT operations, supporting users, and contributing to ongoing improvements in systems and processes.
POSITION INFO:
Requirements
- 3-year IT Degree required
- CompTIA A+, Network+ or Security+ is advantageous
- 3 – 5 years’ experience configuring and supporting the below technologies:
- Local and remote Windows Desktop and Server environments
- Microsoft 365 environments including Azure, Intune, Teams rooms
- Networking switches
- Mailing collaboration systems
- Disaster recovery systems
- Cloud technologies
- Experience liaising with suppliers of IT equipment and ISPs
- Experience working in a team environment with a support ticketing system
- Must possess an extremely high level of attention to detail in his/her work
- Good command of the English language both written and spoken
- Must have reliable own transport
- Must be willing to work overtime and after hours/standby when required
DUTIES
- Attending to all 1st and 2nd line Support of the Windows desktop environments for all local and remote offices
- Configuring and supporting Windows server environments both onsite and cloud based
- Configuring and supporting Microsoft 365 environments i.e. Azure, Intune, Teams etc.
- Configuring and supporting Networking switches, VOIP systems and CCTV/Access control for all local and remote offices
- Procurement of desktops, laptops and other IT equipment for the SA offices
- Setup and configuration of the mailing collaboration systems
- Setup and configuration of Disaster recovery systems
- Liaising with suppliers of IT equipment, IT services etc.
- Setup and configuration of all desktops and laptops for the local and remote offices
- Triage and adhere strictly to the SLAs of the IT ticketing system
- Responsible for ensuring all tickets do not go out of SLA by chasing up and escalating as and when necessary
- Monitoring of Internet links at all offices and ensuring any issues are followed up and resolved as soon as possible
- Regularly reviewing and updating of IT processes, procedures and documentation as required
- Regular checks of IT systems to ensure optimal uptime
- Monthly recons of all IT expenses
- Conducting IT training for all new staff
Salary: R negotiable dependent on experience
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