Total 27 Information Technology job vacancies in labuan labuan federal territory

職位描述

技術銷售主管將負責開發和維護新業務，並維護與現有客戶的關係。日常工作包括產品演示、合約談判、提供技術支持，以及隨時了解最新的行業趨勢和技術。該職位需要與內部團隊合作，以確保滿足並超越客戶需求。

透過推廣和行銷公司產品，進行銷售執行活動，以獲取客戶訂單。

為現有客戶提供銷售和行銷服務，並尋找新客戶。

1）執行活動，維護現有客戶，尋找可能受益於公司產品或服務的新客戶，並根據需要在指定區域最大限度地發揮客戶潛力。

2) 能夠透過管理和解讀客戶需求，與客戶建立長期關係的執行活動。

3) 說服客戶相信某種產品或服務在品質、價格和交付方面最能滿足他們的需求

4）協商投標和合約條款，以滿足客戶和公司的需求。

5）計算客戶報價和管理客戶帳戶。

6）透過提供客戶產品培訓，提供售前技術支援和產品教育。

7）負責售後支援服務，並根據需要提供技術支援。

8)協助設計客製化產品，並為銷售團隊的其他成員提供培訓和製作支援材料。

9）及時準備銷售報告，向領導報告客戶狀況及需求。

10）將客戶資訊和需求錄入公司係統。

11）透過參加貿易展覽會、會議和其他行銷活動來支持行銷活動。

12)進行技術演示，並展示產品如何滿足顧客需求。

13）與銷售團隊其他成員和其他技術專家聯絡。

14）跟進客戶付款狀況

主要交付成果

1）增加帳戶數量和銷售額

2）銷售報告，需在GCIS系統中輸入，並及時進行口頭報告。

3）客戶滿意度是維持長期業務關係的關鍵

4）在最少監督下執行銷售活動。

客戶

・本地企業 30%/日本企業 30%/外國企業 30％/其他 10％（高校）

・一名銷售人員擁有的客戶數量：約500人（包括休眠客戶）。

銷售區域

・吉隆坡谷和馬來西亞南部如芙蓉、馬六甲和新山每月一次。

・每個月去印尼出差一次。

→停留時間取決於客戶預約的數量，但通常為 2 至 7 天。

主要產品包括αSTEP、步進馬達、伺服馬達、電動致動器、無刷馬達和交流馬達。

※一旦習慣了，你就需要記住所有產品。

申請連結：https://jobs.persolmalaysia.com/detail/38599?apply_id=38599&utm_source=jobstore&utm_medium=sponsored

聯絡信箱：[email protected]

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

Job Description

The Technical Sales Executive will be responsible for generating and securing new business and maintaining relationships with existing clients. Daily tasks include presenting and demonstrating products, negotiating contracts, providing technical support, and staying up to date with the latest industry trends and technology. The role involves collaborating with internal teams to ensure customer requirements are met and exceeded.

Executive sales activities to get orders from customers after promoting and marketing company products.

Provide sales and marketing activities for existing customers and search for new customers.

1)Executive activities to take care of existing customers and search for new clients who might benefit from company products or services and maximize client potential in designated regions as wanted.

2)Executive activities that able developing long-term relationships with clients, through managing and interpreting their requirements.

3)Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery

4)Negotiating tender and contract terms and conditions to meet both client and company needs.

5)Calculating client quotation and administering client accounts.

6)Providing pre-sales technical assistance and product education by provide product training to customers.

7)Working on after sales support services and providing technical back up as required.

8)Helping in the design of custom made products and providing training and producing support material for other members of the sales team.

9)Preparing sales reports timely to inform leader regarding customer situation and requirement.

10)Key in customer information and need in company system.

11)Supporting marketing activities by attending trade shows, conferences and other marketing events.

12)Making technical presentations and demonstrating how a product meets client needs.

13)Liaising with other members of the sales team and other technical experts.

14)Follow up payment from customer

Key deliverable

1) To increase number of account and sales amount

2)Sales report, key in GCIS and verbal reporting as timely.

3)Customer satisfaction for maintaining long term business relationship

4)Execute sales activities with minimum supervision.

Clients

・Local companies 30%/Japanese companies 30%/Foreign companies 30％/The others 10％(colleges)

・The number of clients one sales has: About 500(Including dormant clients.)

Sales area

・KL Valley and south of Malaysia such as Seremban, Malacca and Johor Bahru once a month.

・Go on a business trip to Indonesia once a month.

→The length of stay depends on the number of client appointments, but usually for 2 to 7 days.

Main products are αSTEP, Stepper Motors, Servo Motors, Electric Actuators, Brushless Motors and AC Motors

※Once you get used to it, you are required to remember all products.

Apply Link: https://jobs.persolmalaysia.com/detail/38599?apply_id=38599&utm_source=jobstore&utm_medium=sponsored

Contact Email: [email protected]

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

• Candidates must posses a Diploma in Mechanical Engineering (those without qualification but relevant experience would also be considered).

• Minimum 4-5 years working experience in HVAC / ACMV.

• Able to communicate well at all levels, both verbally and in writing.

• Possess good working attitude, initiative and self motivation to perform.

• Documentation Management.

Perks & Benefits

• Medical Benefit
• Pantry and Resting Area For Staff To Recharge
• Promotion Based On Performance
• Regular team activities
• Personal leave
• Personal development opportunities

• Candidates must posses a Degree in Mechanical Engineering .

• Minimum 4-5 years working experience in HVAC / ACMV.

• Able to communicate well at all levels, both verbally and in writing.

• Possess good working attitude, initiative and self motivation to perform.

• Documentation Management.

Perks & Benefits

• Medical Benefit
• Pantry and Resting Area For Staff To Recharge
• Promotion Based On Performance
• Regular team activities
• Personal leave
• Personal development opportunities

Qualification :- Minimum SPM / SPVM

Experience : - Minimum 6 months

Skill :- Air cond knowledge Understanding of ISO 9001 knowledge

Job Requirements :

1.To attend field complains

2.To provide warranty and contract service

3. To carry out testing and commissioning

4. To wear or use at all times any protective equipment and clothing provided by employer for the purpose of preventing risks to your safety & health.

5. Co-operate with their employer in their effort to maintenance the required level of safety & health.

Perks & Benefits

• Regular team activities
• Personal leave
• Personal development opportunities

Kelayakan:- Minimum SPM / SPVM

Pengalaman: - Minimum 6 bulan

Kemahiran :- Pengetahuan tentang penghawa dingin. Memahami pengetahuan ISO 9001

Keperluan Kerja:

1. Untuk menghadiri aduan lapangan

2. Untuk menyediakan jaminan dan perkhidmatan kontrak

3. Untuk menjalankan pengujian dan pentauliahan

4. Memakai atau menggunakan pada setiap masa sebarang peralatan dan pakaian pelindung yang disediakan oleh majikan bagi tujuan mencegah risiko kepada keselamatan & kesihatan anda.

5. Bekerjasama dengan majikan mereka dalam usaha mereka untuk mengekalkan tahap keselamatan & kesihatan yang diperlukan.

Faedah & Kebaikan

• Aktiviti pasukan tetap
• Cuti peribadi
• Peluang pembangunan peribadi

資格要求：- 最低學歷為SPM/SPVM

經驗：- 至少 6 個月

技能：- 空調知識；了解 ISO 9001 標準

職位要求：

1.處理現場投訴

2.提供保固和合約服務

3. 進行測試和調試

4. 為防止危害自身安全和健康的風險，應隨時配戴或使用雇主提供的任何防護裝備和服裝。

5. 與雇主合作，努力維持必要的安全健康水準。

福利待遇

• 定期團隊活動
• 個人休假
• 個人發展機會

Job Summary

The System Support Executive is responsible for providing first-level technical and operational support for travel technology systems, including GDS platforms, mid-office, and back-office applications.

The Junior System Support Executive is responsible for providing first-level technical and operational support for travel technology systems such as GDS platforms, mid-office, and back-office applications.

This role supports daily system operations, assists in on boarding users and clients, and works closely with internal teams and external vendors to ensure smooth system performance. The position also involves supporting system-related projects, performing basic system and GDS configurations, and delivering support to regional clients.

What You'll be doing

• Provide 1st level support for travel systems by handling user inquiries, performing basic troubleshooting, and resolving common system issues.
• Assist in user onboarding, including setting up system access, assigning roles and permissions, and guiding users on basic system usage.
• Support client onboarding by configuring system settings and ensuring accurate setup of client profiles across platforms.
• Monitor daily system operations, reports, and dashboards to ensure data accuracy and highlight any discrepancies.
• Escalate complex or unresolved issues to senior team members or external vendors and follow up to ensure timely resolution.
• Support and participate in system-related projects, including system implementation, enhancements, and configuration activities.
• Perform basic configuration of travel systems, including GDS setup and related configurations based on business requirements.
• Provide system support to regional clients, ensuring clear communication and effective issue resolution.
• Assist in User Acceptance Testing (UAT) by executing test cases and documenting findings during system upgrades or enhancements.
• Maintain and update documentation such as user guides, SOPs, and training materials.
• Provide basic training and guidance to users when required.
• Perform additional duties and responsibilities as assigned by the Manager or Supervisor.

What We Are Expecting

• Diploma or Degree in Information Technology, Computer Science, or a related discipline.
• Fresh graduates are encouraged to apply
• 1–3 years of experience in system support, IT support, or related roles is an added advantage.
• Experience in customer service or call center support, particularly in handling system or product-related inquiries, is an added advantage.
• Basic knowledge or exposure to travel systems (e.g., GDS) is a plus.
• Exposure to system implementation, configuration, or project support is an advantage.
• Good problem-solving skills and willingness to learn new systems and technologies.
• Ability to work independently as well as collaboratively in a team environment.
• Preferably mandarin speaking candidate.

SKILLS (software & soft skills required for the job)

• Strong analytical, problem-solving, and troubleshooting skills.
• Ability to manage multiple tasks and priorities in a fast-paced operational environment.
• Good communication and interpersonal skills, with the ability to support users and stakeholders effectively.
• Proficiency in English, with the ability to understand and communicate in Mandarin to support regional clients
• Basic understanding of IT systems, applications, or databases.
• Good attention to detail and accuracy in handling system data and reports.
• Positive attitude, proactive mindset, and willingness to learn.

Perks & Benefits

• Casual dress code
• Free snacks / Happy hours

你的工作內容：

• 支援行銷活動和促銷活動
• 支援社群媒體內容創作和發布（例如 Instagram、TikTok）
• 協調行銷材料，例如海報、橫幅和數位資產
• 進行基礎市場調查與競爭對手分析
• 協助協調各項活動、巡迴推廣會及店內活動
• 與團隊合作，共同製定行銷材料和方案。

我們正在尋找：

• 行銷、大眾傳播或相關專業的學生或應屆畢業生
• 對行銷概念和社群媒體平台有基本的了解
• 有創造力、積極主動、樂於學習
• 良好的溝通與團隊合作能力
• 具備基本設計技能（例如 Canva）者優先考慮
• 具備內容創作（照片/影片）的基礎知識

實習詳情

• 持續時間：3-6個月
• 地點：斯里肯邦安
• 津貼：1200 馬幣 – 1500 馬幣

Apa yang Akan Anda Lakukan:

• Menyokong kempen pemasaran dan promosi
• Sokong penciptaan dan penyiaran kandungan media sosial (cth. Instagram, TikTok)
• Menyelaras bahan pemasaran seperti poster, sepanduk dan aset digital
• Menjalankan kajian pasaran asas dan analisis pesaing
• Membantu menyelaras acara, pameran bergerak dan aktiviti dalam kedai
• Bekerjasama dengan pasukan mengenai bahan dan idea pemasaran

Apa yang Kami Cari:

• Pelajar atau graduan baru dalam Pemasaran, Komunikasi Massa atau bidang berkaitan
• Pemahaman asas tentang konsep pemasaran dan platform media sosial
• Kreatif, proaktif, dan bersedia untuk belajar
• Kemahiran komunikasi dan kerja berpasukan yang baik
• Kemahiran reka bentuk asas (contohnya Canva) adalah satu kelebihan
• Pengetahuan asas tentang penciptaan kandungan (foto/video)

Butiran Latihan Amali

• Tempoh: 3–6 bulan
• Lokasi: Seri Kembangan
• Elaun: RM1,200 – RM1,500

職位概述

該職位負責為營運系統提供一級維運和技術支持，確保系統日常運作順暢、報告準確，並能有效引導新用戶和客戶順利上線。此外，該職位還需與供應商和內部團隊協調，解決系統問題並支援持續改進。

你將要做什麼

• 為旅遊技術系統提供一級支持，包括 GDS 平台、報告工具和中後台應用程式。
• 透過設定係統存取權限、配置使用者角色和權限、提供基本培訓以及維護更新的使用者文件來管理新使用者入職。
• 透過配置跨平台所需的系統設置並確保準確的客戶資料設置，支援新客戶的入職流程。
• 與外部供應商和內部利害關係人協調，回報未解決的技術問題，並協助實施系統改進。
• 監控系統效能、計畫報告、報告儀表板和數據準確性，以確保日常營運順利且有效率。
• 根據系統升級和新功能實現的需要，參與用戶驗收測試 (UAT) 活動。
• 開發、更新和維護使用者手冊、標準操作程序 (SOP)、培訓材料和技術文件。
• 根據經理或主管的安排，履行其他職責。

我們期待什麼

• 資訊科技或相關學科的文憑或更高學歷。
• 具備支援業務系統以及與軟體供應商和內部利害關係人協調的經驗者優先考慮。
• 歡迎具有相關實習或計畫經驗的應屆畢業生申請。
• 歡迎經驗有限但對系統支援和技術有濃厚興趣的求職者申請。
• 優先考慮會說普通話的候選人。

福利待遇

• 休閒著裝要求
• 免費小吃/歡樂時光

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

Key Responsibilities:

Administer and configure Microsoft 365 services, including user accounts, security groups, SharePoint, Teams, Exchange, and OneDrive. Microsoft Intune device policy and Autopilot, Conditional Access, audit-log review, and license assignment.

Configure and manage Jira workflows, permissions, and user roles to ensure optimal usage across teams. Integrate Jira with other tools as needed. Includes Jira Assets administration.

Manage and optimize Jira Service Management for IT service requests, incident management, and change requests to ensure smooth internal processes. Includes request type, queue, SLA, and automation-rule design across ITIL-aligned practices (incident, request fulfillment, change, problem, knowledge, and service-level management).

Implement and manage access permissions for internal systems, ensuring users have the appropriate level of access based on their roles and responsibilities.

Set up and maintain SSO solutions across systems, including Microsoft Azure AD, ensuring smooth authentication processes for users. Covers SAML and SCIM integrations with a broad SaaS estate

Design and enforce security policies, including password policies, multi-factor authentication (MFA), and encryption standards, in accordance with best practices and regulatory requirements.

Ensure efficient and secure processes for onboarding and offboarding employees, including creating user accounts, assigning roles, and revoking access when necessary.

Set up and manage internal systems to meet business needs, ensure secure integration with existing platforms, and maintain alignment with IT security and compliance standards.

Deploy and manage mobile and endpoint devices using Microsoft Intune (for Windows and Android) and Jamf (for Apple devices). Enforce security policies, ensure compliance, and provide remote support capabilities across all managed devices.

Monitor system logs and perform regular audits to ensure compliance with security policies. Respond to and mitigate security incidents.

Automate repetitive tasks related to user management, access control, and system configurations using PowerShell, Bash, or other scripting languages. Includes Jira/JSM automation rules

Ensure that systems meet compliance standards such as GDPR, HIPAA, or other relevant regulations, and participate in internal and external audits.

Operate within ITIL-aligned service management practices — incident, request fulfilment, change, problem, knowledge, service-level, and vendor management — using JSM as the system of record. Maintain queue hygiene, SLA compliance, and accurate ticket categorization.

Author and maintain Runbooks, Standard Operating Procedures, and Knowledge Base articles in Confluence to enable consistent service delivery.

Liaise with SaaS vendors (e.g., Atlassian, Microsoft) and internal Compliance and Finance teams to coordinate license renewals, seat planning, tier upgrades, and order-form approvals.

Plan, document, and execute IT changes (e.g., permission scheme updates, SaaS integrations, group rollouts) under appropriate peer or stakeholder review, with rollback procedures and clear customer communication.

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 3+ years of experience in system administration or IT systems configuration.
• Expertise in Microsoft 365 administration including Exchange Online, Teams, SharePoint, and OneDrive.
• Experience in Jira administration (user roles, permissions, and workflow configurations).
• Experience in Jira Service Management for handling IT service requests and change management.
• Strong knowledge of SSO technologies, particularly Microsoft Azure AD and other identity management platforms.
• Familiarity with access control policies and user lifecycle management (provisioning, de-provisioning).
• Hands-on experience with cybersecurity best practices, including MFA, encryption, and vulnerability management.
• Strong proficiency in scripting languages such as PowerShell and Bash for automating tasks.
• Experience with cloud platforms (Azure, AWS) is a plus.
• Awareness of and exposure to ITIL 4 service-management practices (incident, request fulfilment, change, problem, knowledge, service-level, vendor management).
• Experience with SaaS platform administration.
• Strong written communication and documentation skills — able to author runbooks and Knowledge Base articles, and comfortable using dashboards and metrics.
• Exposure to enterprise AI tooling is a plus.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

We are looking for an enthusiastic and resilient Specialist, Marketing Tech, Regional to join our team of 3-4.

While the title is "Marketing Tech," this isn't a typical SaaS or app marketing role. For us, it means being the strategic engine that designs and manages the technical backbone for our core B2B logistics services.

Your mission is to identify intent signals by leading the integration of our Marketing Tools (CRM, automation, and AI Agents) and optimising our end-to-end workflows. It's all about ensuring data integrity, automating lead scoring to detect high-value accounts, and creating the sophisticated digital systems required to shorten the sales cycle.

You will fit perfectly if you thrive in a fast-paced environment, are creative, analytical, organised, and have a sharp eye for detail. We're looking for a natural self-starter with a structured and clear way of communicating.

A DAY IN A LIFE
As a start-up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Manage and Develop Integrated Workflows & Tool Utilisation: Spearhead the creation of effective, end-to-end integrated workflows, leveraging AI Agents and the existing Marketing Tools stack (CRM, automation platforms) to connect Marketing CRM, Sales CRM, and the customer database, with a focus on supporting demand generation activities.
• Automation of Demand Generation Processes: Automating key demand generation processes, such as intent signal capture, lead scoring, and segmentation, leveraging AI agents and machine learning capabilities where applicable.
• CRM Strategy Analysis: Analyse customer data to refine CRM strategies.
• Marketing Technologies Integration & Management: Collaborate on integrating and managing the full Marketing Tools stack and automation tools, ensuring they align with and bolster demand generation efforts.
• Close Collaboration with Marketing Team: Work in tandem with the marketing team, including Content Marketing, Brand, PR & Communications, to ensure integrated marketing efforts and smooth lead transition.
• Cross-Departmental Collaboration: Engage with external departments such as regional and local market stakeholders, Operations, and the Product team to align business strategies.

At the onset, you may be culture-shocked working with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders:

• Roll up our sleeves as needed, and never delegate work that one would not be willing to do ourselves
• Do what is needed to get things done, as we believe speed is more important than anything else to effect change
• Over-communicate, particularly as we are all quite autonomous
• Take care of our staff, and treat them as they would want to be treated
• Are rigid on goals, but flexible on the details

SKILLS
These are minimum-requirement skills and a ‘must-have’ for the role:

• Language Skills: High proficiency in English, both written and verbal.
• CRM and Marketing Automation Expertise: Proficiency in Marketing CRM platforms (e.g., Hubspot, Common Room, Mailchimp, GetResponse, ActiveCampaign) and marketing automation platforms (e.g., n8n, Zapier, Google App Scripts, Marketing API)
• Technical and Data Analysis Skills: Strong skills in these areas to effectively manage CRM systems and interpret data for demand generation.
• Content Marketing Knowledge: Understanding of content marketing and distribution channels
• Adaptability and Timeliness: Ability to meet deadlines and adapt quickly to changes in demand generation trends and strategies.
• Communication Skills: Excellent verbal and written communication skills for effective collaboration and strategy communication.
• Detail-Oriented and Independent: Meticulous and self-driven with the ability to work independently, essential for managing CRM and automation tasks in support of demand generation.
• Critical and Analytical Thinking: Necessary for developing and optimising CRM strategies that support demand generation objectives.

These are skills that are ‘nice-to-have’ and will make you stand out in the job application:

• B2B Marketing Experience: Valuable in understanding the nuances of demand generation in a B2B context.
• ABM Strategy Proficiency: Proficiency in Account-based Marketing strategies and execution, valuable for targeted demand generation.
• User Journey Mapping: Background in mapping user journeys, enhancing CRM strategies for demand generation.
• Web Development and Digital Tech Familiarity: Familiarity with these areas to integrate and optimise digital tools for demand generation.
• Innovative Marketing Strategies: Demonstrated ability to apply innovative approaches to marketing strategy, enhancing demand generation.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Key Responsibilities

• System Architecture & Setup: Lead the end-to-end setup of new operational systems (e.g., ticketing platforms, telephony entities, CRM environments). Responsible for system configuration, data mapping, integrations, and deployment.
• System Maintenance & Administration: Manage the daily administration of core CX systems, including ticketing, telephony/VoIP, and CRM platforms (e.g., Zendesk). Monitor ticketing workflows, automation rules, user access permissions, system configurations, and operational performance while supporting data extraction and reporting requirements.
• Workflow Automation: Develop and maintain automation solutions, scripts, and system workflows to streamline operational processes and improve efficiency across the department.
• Technical Stack Ownership: Act as the system owner for core CX tools (Ticketing, Telephony/VoIP, CRM, and Help Desk platforms), ensuring seamless integrations via APIs, webhooks, and third-party services.
• Data Validation & Reporting: Extract, analyze, and validate system data, logs, and operational metrics to measure performance, identify improvement opportunities, and support business decision-making.
• Process & System Optimization: Continuously evaluate customer service workflows, system utilization, and operational processes, recommending enhancements to improve efficiency, scalability, and user experience.

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Analytics, or a related field.
• 2–5 years of experience in Customer Service Systems, CRM Administration, Technical Operations, System Support, or related roles.
• Hands-on experience administering customer service platforms such as Zendesk, or similar ticketing/CRM systems.
• Familiarity with customer service workflows, ticket lifecycle management, and operational processes.
• Experience managing user access, system configurations, workflow automation, and system maintenance activities.
• Experience extracting and analyzing system data for reporting and operational insights.
• Strong problem-solving skills with the ability to troubleshoot system and workflow issues.

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista's Top 500 High-Growth Companies Asia-Pacific 2026 list and named "Most Disruptive Insurtech in Malaysia" at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

WHAT YOU'LL DO:

• Handle the design, development, and deployment of full-stack applications using Angular 13 for front-end and C# .NET Core 6 for back-end
• Collaborate with cross-functional teams, including product managers, designers, and other developers, to define and implement technical solutions
• Build and maintain RESTful APIs, web services, and integrations with third-party services
• Write efficient, scalable, and secure code for both the client-side and server-side applications
• Optimise database performance and queries using Microsoft SQL Server
• Implement and manage cloud infrastructure solutions, ensuring high availability, security, and scalability of applications
• Mentor junior developers and contribute to code reviews, ensuring that best practices and coding standards are upheld
• Troubleshoot and resolve issues related to performance, security, and scalability
• Stay updated on the latest industry trends and emerging technologies, particularly in front-end frameworks, .NET technologies, and cloud services

WHAT WE EXPECT OF YOU:

• Bachelor's degree in Computer Science, Software Engineering, or a related field
• 3+ years of experience in full-stack development, with a strong focus on Angular (preferably version 13 or above), C# .NET Core (preferably version 6), and Microsoft SQL Server
• Proficient in front-end development with Angular 13+ and a deep understanding of JavaScript, HTML5, and CSS3
• Strong experience in back-end development using C# .NET Core 6, building APIs and services
• Solid understanding of relational databases, including advanced queries and optimisation techniques in Microsoft SQL Server
• Hands-on experience with cloud infrastructure (e.g., Azure, AWS, Google Cloud), including deploying and managing cloud-based applications
• Strong understanding of CI/CD pipelines and DevOps practices
• Experience with version control systems, such as Git
• Knowledge of security best practices for web and cloud applications
• Strong problem-solving and analytical skills with attention to detail
• Excellent communication skills and the ability to work collaboratively in a team environment

Hardware Procurement Expert

Description

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Job Summary

We are seeking an experienced and commercially driven Hardware Procurement Expert to support the sourcing, procurement, and vendor management of hardware products and related services. The role will play a critical part in optimizing procurement costs, strengthening supplier partnerships, and supporting business expansion initiatives.

The ideal candidate will have strong experience working with hardware vendors, supply chain negotiations, procurement operations, and BOM cost structure analysis within a fast-paced environment.

Key Responsibilities

• Manage end-to-end procurement activities for hardware products and related operational requirements
• Source, evaluate, and manage relationships with hardware vendors and suppliers
• Lead commercial negotiations on pricing, contracts, payment terms, and supply agreements
• Analyze and optimize BOM (Bill of Materials) cost structures to improve procurement efficiency and cost competitiveness
• Drive procurement cost optimization initiatives and identify opportunities for operational efficiency
• Work closely with internal stakeholders including operations, finance, product, and business teams to support procurement planning
• Monitor supplier performance, delivery timelines, and service quality to ensure business continuity
• Support supply chain planning and inventory coordination where required
• Conduct market analysis and benchmarking to identify competitive sourcing opportunities
• Ensure procurement activities comply with company policies and operational requirements
• Support urgent procurement projects and business expansion initiatives as needed

Requirements

• Diploma or Degree in Supply Chain Management, Procurement, Business Administration, Engineering, or related field
• Minimum 3–5 years of experience in procurement, sourcing, supply chain, or vendor management
• Prior experience working with hardware vendors or technology-related products is highly preferred
• Strong understanding of BOM (Bill of Materials) cost structures and cost breakdown analysis
• Experience in procurement cost control, supplier negotiations, and contract management
• Good understanding of supply chain processes and procurement operations
• Strong negotiation, analytical, and problem-solving skills
• Ability to manage multiple stakeholders and priorities in a fast-paced environment
• Proficient in Microsoft Excel and procurement reporting tools

Preferred Attributes

• Strong sense of ownership and accountability
• Results-driven with strong commercial acumen
• Able to work independently and make sound procurement decisions
• Strong communication and stakeholder management skills
• Experience in fintech, POS, electronics, or technology industries is an advantage

Reporting to the Manager, Singapore, this role will offer an opportunity for you to broaden your knowledge and skills related to e-Commerce payment solutions as you will be tasked to lead payment gateway integrations, to provide technical support to clients by understanding their payment processing requirements and designing appropriate solutions and to maneuver internally to obtain the development resources necessary to meet merchant needs. This role will work closely with internal and external stakeholders locally and regionally which includes business partners, third party vendors and development teams to design and deliver IT solutions that enable the e-Commerce business unit to achieve results.

Merchant Support, your primary responsibility will include but not limited to

the following:

• To support business development efforts during pre-sales, implementation, and post-sales support by:

- providing technical expertise to internal and external stakeholders.

- designing and presenting ecommerce solutions for clients and partners

- conducting internal and external training

• Point of contact point between technology team and business / product development
• team technical issues/bugs.
• Able to decipher/decoded merchant logs and troubleshoot.
• To review and coordinate the enhancement of partner solutions, also ensuring that relevant technical documentation and materials are up to date.
• To work with other teams within the company for multi-country solutions
• Assist with merchant integration and support integration related queries, deciphering/decoding merchant logs and troubleshoot
• Monitor daily batch jobs and operational functions within the systems
• Manage merchant helpdesk or merchant/customer issues and maintain work with technical teams to provide visibility on the issue and resolution (including providing the
• RCA).
• System monitoring and SLA follow ups.
• Assist with ad-hoc special projects integration and monitor stability (can be 24/7 for a period), specially for L1 cases

• 3 years working experience in payment, retail or IT solutions vendors
• Extensive pre-sales / post –sales or consulting experience
• Experience in fintech, payment gateway would be an advantage
• Ability to effectively prioritize tasks
• Dedication and commitment to problem resolution
• Strong customer focus, Proactive/Extrovert, Team Player
• MS Visual Studio 2013
• Knowledge of SQL Statement
• API-based programming skills is an advantage
• Java, HTML, Desktop OS, Window Server

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates’ information: https://2c2p.com/candidate-privacy-notice.

By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.

• Be the technical expert of InsiderSecurity solutions for our users.
• Achieve customer success by understanding user requirements and supporting users to achieve strong cybersecurity with our solutions.
• Advise customers on the deployment architecture and best practices for our products.
• Deploy and configure our solutions in customer data centers or cloud environments.
• Develop and configure use cases to meet user's needs.
• Diagnose and troubleshoot technical issues.
• Support the sales team by conducting technical sales demos and answering technical inquiries during sales.
• Serve as the interface between users and our product engineering teams. This is an excellent role to gain experience and insight into the cybersecurity industry.
• Guide junior application engineers on technical matters.

• At least 3 years experience in system administration, cloud administration or IT networking.
• Diploma or Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field.
• Experienced with system and cloud administration (e.g., Windows, Linux, AWS, Kubernetes).
• Experienced with networking.
• Experienced with Python or other high-level programming languages.
• Familiarity with Bash scripting.
• Familiarity with database administration and SQL is a plus.
• Prior experience as an application field engineer or a customer success engineer is an advantage.
• Excellent problem-solving skills and keen attention to detail.
• Good communication and presentation skills.
• Ability to excel in a collaborative team setting.
• Must be a Malaysia resident.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

About the Role

EPOS is looking for a Hardware Product Lifecycle Manager to lead the end-to-end lifecycle of our hardware solutions, from product ideation and development through launch, optimisation, and eventual retirement. This role is critical in ensuring our POS/payment hardware ecosystem remains competitive, reliable, and scalable across Southeast Asia markets.

You will work closely with Product, Engineering, Supply Chain, Operations, Sales, and external vendors to deliver high-quality hardware products that meet merchant needs and business goals.

Key Responsibilities

Product Strategy & Roadmap

• Own the lifecycle strategy for EPOS hardware products, including terminals, peripherals, and merchant devices.
• Define product roadmap based on market trends, merchant feedback, business priorities, and competitor analysis.
• Build business cases for new hardware opportunities, upgrades, or cost optimisation initiatives.

Product Development & Delivery

• Translate business and merchant needs into clear product requirements and technical specifications.
• Partner with Engineering, Design, and QA teams to manage prototype development, testing, and validation.
• Drive New Product Introduction (NPI) process from concept to commercial launch.

Manufacturing & Supply Chain Management

• Work closely with OEM/ODM partners, manufacturers, and suppliers to ensure timely production and quality delivery.
• Manage component sourcing, cost control, inventory planning, and supply continuity.
• Identify and mitigate risks such as shortages, delays, quality issues, or supplier dependency.

Product Launch & Commercialisation

• Lead hardware product launches across key markets, ensuring operational readiness and go-to-market alignment.
• Support Sales and Operations teams with product training, positioning, pricing inputs, and deployment readiness.
• Monitor launch performance and merchant adoption metrics.

Lifecycle Optimisation & Portfolio Management

• Track product performance across cost, reliability, usage, merchant satisfaction, and profitability.
• Drive continuous improvement initiatives for hardware quality, usability, and supportability.
• Plan product refresh cycles, end-of-life transitions, and replacement strategies

• Bachelor’s degree in Engineering, Product Management, Supply Chain, or related field.
• 6+ years of experience in hardware product management, product lifecycle management, or hardware operations.
• Experience with POS devices, payment terminals, IoT devices, retail hardware, or consumer electronics is highly preferred.
• Strong knowledge of manufacturing processes, sourcing, vendor management, and supply chain operations.
• Proven ability to manage cross-functional projects with multiple stakeholders.
• Strong commercial mindset with ability to balance user needs, quality, speed, and cost.
• Excellent communication skills in English; Mandarin is a plus for regional supplier coordination.

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista's Top 500 High-Growth Companies Asia-Pacific 2026 list and named "Most Disruptive Insurtech in Malaysia" at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

WHAT YOU'LL DO:

• Handle the design, development, and deployment of full-stack applications using Angular 13 for front-end and C# .NET Core 6 for back-end
• Collaborate with cross-functional teams, including product managers, designers, and other developers, to define and implement technical solutions
• Build and maintain RESTful APIs, web services, and integrations with third-party services
• Write efficient, scalable, and secure code for both the client-side and server-side applications
• Optimise database performance and queries using Microsoft SQL Server
• Implement and manage cloud infrastructure solutions, ensuring high availability, security, and scalability of applications
• Mentor junior developers and contribute to code reviews, ensuring that best practices and coding standards are upheld
• Troubleshoot and resolve issues related to performance, security, and scalability
• Stay updated on the latest industry trends and emerging technologies, particularly in front-end frameworks, .NET technologies, and cloud services

WHAT WE EXPECT OF YOU:

• Bachelor's degree in Computer Science, Software Engineering, or a related field
• 5+ years of experience in full-stack development, with a strong focus on Angular (preferably version 13 or above), C# .NET Core (preferably version 6), and Microsoft SQL Server
• Proficient in front-end development with Angular 13+ and a deep understanding of JavaScript, HTML5, and CSS3
• Strong experience in back-end development using C# .NET Core 6, building APIs and services
• Solid understanding of relational databases, including advanced queries and optimisation techniques in Microsoft SQL Server
• Hands-on experience with cloud infrastructure (e.g., Azure, AWS, Google Cloud), including deploying and managing cloud-based applications
• Strong understanding of CI/CD pipelines and DevOps practices
• Experience with version control systems, such as Git
• Knowledge of security best practices for web and cloud applications
• Strong problem-solving and analytical skills with attention to detail
• Excellent communication skills and the ability to work collaboratively in a team environment

What are we looking for?

A Senior Software Engineer who has solid experience working with microservices architecture, is passionate about technology, commits to engineering best practices, and loves challenges and problem solving! You will develop back-end solutions based on requirements from the product managers, write tests such as unit tests, integration tests, and ensure that we are keeping our documentation up to date. Mentoring junior team members will also be a key part of your role, making impact every possible way.

This is a full-time role reporting to the Tech Lead.

Core Responsibilities:

• Write high quality, testable and efficient code
• Create and maintain our CI/CD pipeline
• Collaborate with cross-functional teams to gather requirements and translate them into technical solutions
• Conduct regular code reviews, ensuring adherence to best practices and high-quality standards
• Provide technical guidance and mentorship to junior team members
• Test and troubleshoot software; identify and resolve issues in a timely and efficient manner
• Keep documentation accurate and up to date

Key Requirements:

• 6 years minimum working experience in software engineering
• Strong proficiency with Typescript, Go, frameworks available for it such as Node.Js
• Mastery of Agile methodology, microservices architecture, gRPC, containers, and Kubernetes is highly desirable
• Experience working on cloud based technologies associated with Azure / AWS / GCP
• Strong analytical skills, creative, detail oriented, and solid problem-solving skills
• Ability to learn and work on new technologies or topics fast
• Ability to work independently and as a team player
• Excellent verbal and written English communication skills
• Must have the authorisation to work in Malaysia ** **Note: This position does not offer visa sponsorship
• Able to working in the KL office (KL Eco City) 3 days a week

About the company :

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role :

We're hiring a Technical SEO Specialist to own the health, visibility, and performance of our multilingual web properties. This is a hands-on, execution-focused role — you'll work directly with engineering and marketing to build a scalable SEO foundation across our global digital ecosystem.

Key Responsibility :

• Conduct regular technical SEO audits and drive the resolution of identified issues across the website.

• Manage and maintain robots.txt, XML sitemaps, canonical tags, pagination logic, and other core technical SEO elements.
• Architect and optimize internal linking structures and URL hierarchies for a multi-locale website.
• Implement, monitor, and troubleshoot hreflang across all language and regional variants to ensure accurate international targeting.
• Own and improve Core Web Vitals performance, including LCP, CLS, and INP, across key landing pages.
• Partner closely with developers to deliver front-end performance optimizations and improve overall site speed.
• Run ongoing benchmarking and diagnostics using industry-standard SEO and performance tools.
• Implement and maintain structured data using JSON-LD across all relevant page types.
• Strengthen brand entity signals to support visibility in Google’s Knowledge Graph and other search ecosystems.
• Maintain semantic HTML best practices to improve Crawlability, Indexing, and Machine Readability for both search engines and AI systems.
• Develop and execute international SEO strategies across active markets, working closely with content and localisation teams on region-specific targeting.
• Monitor crawl budget, indexation health, and site architecture to ensure strong technical site health and efficient search engine access.
• Manage Google Search Console across all domains and regional properties, ensuring issues are identified and resolved promptly.
• Configure and maintain GA4, Google Search Console, and Google Tag Manager consistently across all domains.
• Report on key SEO performance metrics, including impressions, CTR, rankings, indexation, and organic conversion attribution.
• Develop strategies to strengthen visibility in AI-curated search results, answer engines, and emerging search experiences.
• Ensure content, technical signals, and entity optimisation are aligned with evolving search engine and AI discovery trends.
  
  

• 3–5+ years in a dedicated Technical SEO role, ideally at a fintech or multi-locale B2C brand
• Experience managing SEO for large, multilingual websites across multiple international markets
• Hands-on with HTML5, CSS3, and JavaScript — able to read and write code, not just review it
• Solid understanding of Next.js/React SEO implications including JS rendering and SSR vs CSR
• Expert-level use of Screaming Frog, Sitebulb, GSC, GA4, and GTM
• Strong Schema.org and JSON-LD implementation experience
• Familiarity with headless CMS environments (Strapi preferred) and CDN configuration (Cloudflare)
• Strong communicator — able to brief developers technically and present to non-technical stakeholders

Role Overview

The Technical Analyst engineer is the engine room of the Client Experience department, reporting directly to the AI Lead. You will bridge the gap between technical infrastructure and business intelligence by building and maintaining the department’s automation stack—using Zendesk and Python—while applying AI/LLM knowledge to enhance support capabilities. You will also serve as the team’s data anchor, performing deep-dive financial reconciliations and building automated dashboards to drive data-led decision-making.

Key Responsibilities

1. Automation & AI Integration
• Zendesk & SaaS Optimization: Architect and maintain Zendesk triggers, automations, and complex workflows;
• Python-Led Automation: Develop and deploy Python scripts to automate repetitive manual tasks.
• AI Feature Deployment: Implement and tune advanced AI features within SaaS, managing knowledge base training and basic RAG (Retrieval-Augmented Generation) logic.
2. Data Tools & Reporting
• Advanced Data Analysis: Use tools extensively for high-stakes data cleaning, financial reconciliation, and analysis (advanced formulas and Power Query required).
• BI Dashboarding: Build and maintain automated reports to track KPIs and operational health.
• Management Reporting: Prepare regular operations and analysis reports, translating raw data into insights for Finance and Management teams.
3. Process Improvement & Collaboration
• Workflow Refinement: Support the optimization of processes, rules, and SOPs to improve efficiency, transparency, and internal control.
• Cross-functional Alignment: Work closely with Payment, Finance, IT, and Product teams to drive system improvements and handle security-related whitelisting or response tasks.

• Platform Expertise: Hands-on experience with Zendesk Administration (workflows, triggers, and app integrations).

• Advanced Data Skills: Expert-level Excel (Power Query, Pivot Tables, and complex financial reconciliation); experience with SQL and BI tools.
• Automation & Scripting (Preferrable): Proficiency in Python for business process automation and data extraction; experience with APIs and Webhooks.
• AI Literacy (Preferrable): A foundational understanding of LLMs and how to apply them within a customer experience or operational framework.

Side is a global game development partner helping studios bring games to life across co-development, art, audio, QA, player support, and more. We work alongside developers and publishers to solve production challenges at every stage, from active development through live operations.

We’re looking for a Lead Generalist Programmer to help drive technical delivery across a range of game development engagements. This role is for a senior engineer who is equally comfortable leading people, collaborating with clients, and getting hands-on in code. You should bring strong technical depth in both Unity and Unreal, experience guiding teams through production, and the judgment to move between gameplay systems, tools, optimization, and platform-specific problem solving as projects demand.

What you’ll do

• Lead and mentor engineers across active co-development and game development projects
• Act as a senior technical partner to production, design, art, and client stakeholders
• Contribute hands-on to implementation in Unity and Unreal, depending on project needs
• Architect and review systems across gameplay, tools, UI, integration, optimization, and platform support
• Establish engineering best practices for code quality, performance, maintainability, and delivery
• Help scope work, identify technical risk early, and provide realistic production recommendations
• Support hiring, onboarding, and growth of engineering talent within the team
• Communicate technical tradeoffs clearly to both technical and non-technical audiences
• Partner with internal leadership and external clients to align technical execution with project goals

What we’re looking for

• 5+ years of professional game programming experience
• Experience leading or mentoring engineers in a production environment
• Strong hands-on development experience in both Unity and Unreal Engine
• Strong coding skills in C# and C++
• Experience shipping games or major features on at least one of the following: PC, console, or mobile
• Deep understanding of game architecture, pipelines, debugging, profiling, and optimization
• Ability to work across multiple gameplay-adjacent domains such as gameplay systems, UI, animation systems, tooling, or integration
• Strong understanding of technical risk, production tradeoffs, and scalable engineering practices
• Excellent communication skills with the ability to work directly with clients, partners, and cross-functional teams

Nice to have

• Experience in a co-development, outsourcing, or service-based studio environment
• Experience with console development and certification constraints
• Familiarity with backend or online systems integration
• Experience building internal tools and workflows for designers, artists, or production teams
• Exposure to AWS, CI/CD pipelines, or live-service workflows
• Experience helping scope projects, write technical proposals, or support business development conversations

The Team Lead is responsible for driving end-to-end delivery of software projects within the development team. This role owns sprint execution, removes blockers, ensures quality standards are met, and acts as the bridge between engineering execution and business stakeholders. The Team Lead manages a team of 3–6 developers, balancing hands-on technical involvement with delivery accountability to ensure projects ship on time, within scope, and at production-grade quality.

Responsibilities

Delivery & Execution (Primary Focus)

• Owns sprint planning, backlog grooming, and delivery cadence for the team — ensuring commitments are met, and scope is managed proactively.
• Drives project execution from requirements through to production deployment, coordinating across dependent teams when necessary.
• Monitors delivery KPIs (velocity, cycle time, defect escape rate, deployment frequency) and takes corrective action when metrics deviate.
• Manages risks, dependencies, and blockers — escalating early with proposed solutions rather than surfacing problems alone.
• Ensures release readiness, including regression coverage, rollback plans, and stakeholder sign-off.
• Coordinates with QA, DevOps, and product teams to maintain smooth CI/CD pipeline flow and minimize release friction.

Technical Leadership

• Participates in solution design discussions and ensures the team's technical decisions align with architectural standards and development protocols (including PCI DSS compliance, coding guidelines, and code management best practices).
• Conducts and enforces code reviews following the secured code review guidelines; ensures the team adheres to defined coding standards and CI/CD pipeline requirements (code scan, secret key scan, web scan).
• Makes pragmatic technical trade-off decisions — balancing delivery speed with code quality and technical debt management.
• Troubleshoots and leads the resolution of production incidents within the team's domain, ensuring root cause analysis and lessons learned are documented.
• Stays current with the team's technology stack and contributes hands-on when critical path items require it.

People & Team Management

• Manages a team of 3–6 developers: task assignment, workload balancing, and day-to-day performance management.
• Conducts regular 1-on-1s focused on growth, blockers, and career development.
• Mentors junior and mid-level developers through code reviews, pair programming, and knowledge-sharing sessions.
• Identifies skill gaps and coordinates with management on training plans or hiring needs.
• Fosters a team culture of accountability, collaboration, and continuous improvement.

Stakeholder Communication

• Provides clear, regular delivery status updates to senior management and product stakeholders.
• Translates business requirements into actionable technical tasks and acceptance criteria for the team.
• Collaborates with Solutions Architects and other Team Leads to ensure cross-team alignment on standards, shared services, and integration points.

Technical / Professional Skills & Competencies

Required

• Proficient in .NET and/or Java with hands-on production experience; able to review code, debug issues, and contribute to critical deliverables.
• Solid experience with relational databases (SQL Server, PostgreSQL, MySQL) — able to review query performance, data models, and troubleshoot production data issues.
• Working knowledge of CI/CD pipelines (Jenkins, GitHub Actions, or equivalent) — understands pipeline stages including code scan, secret scan, and deployment automation.
• Experience with cloud platforms (AWS preferred), including containerization (Docker, Kubernetes) and basic infrastructure concepts.
• Understanding of microservices architecture, API design (REST/gRPC), and event-driven patterns (Kafka, RabbitMQ, SQS).
• Familiarity with NoSQL databases (MongoDB, Redis, DynamoDB) and when to apply them.
• Experience with observability tools — logging, monitoring, tracing (e.g., Datadog, Grafana, ELK, CloudWatch).
• Understanding of security best practices, including OWASP Top 10, authentication/authorization patterns (OAuth2, JWT), and PCI DSS application-level requirements.
• Strong knowledge of Agile/Scrum methodologies — able to run ceremonies, manage sprints, and drive continuous delivery cadence.
• Proven ability to estimate, plan, and deliver work with a track record of shipping projects on time.
• Strong problem-solving and debugging skills with experience resolving production issues under pressure.

Preferred (Nice-to-Have)

• Experience with system design for high availability, fault tolerance, and horizontal scalability.
• Exposure to event-driven / CQRS architectures.
• Experience with infrastructure-as-code (Terraform, CloudFormation).
• Familiarity with performance testing and optimization techniques for high-TPS systems.

Soft Skills

• Excellent organizational and time management skills — able to juggle multiple workstreams without dropping deliverables.
• Clear communicator in both English and Thai — able to translate technical context for non-technical stakeholders.
• Good inter-team communication and ability to collaborate across engineering, QA, DevOps, and product.
• Comfortable with ambiguity — can make decisions with incomplete information and course-correct as needed.
• High accountability mindset — owns outcomes, not just tasks.

Minimum Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• 3+ years of software development experience in a production environment.
• 1+ year in a lead, senior, or tech-lead capacity — with demonstrated ownership of delivery outcomes (not just individual contribution).
• Experience working on high-traffic or transaction-heavy systems is a strong plus.

At 2C2P, we offer an attractive remuneration package, a fast-paced and exciting working environment, and provide challenging opportunities for life-long learning and career development.

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates’ information: https://2c2p.com/candidate-privacy-notice.

By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.