Total 52 scientific operations manager job vacancies in Others category in kuala lumpur

About Intrepid

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in Southeast Asia. We offer end-to-end omni-channel growth solutions for brands, covering marketplace management, social commerce, performance marketing, fulfillment, and data capabilities across the region.

As part of our growing Social Commerce team, you will support the operational processes behind creator commerce, livestream operations, affiliate campaigns, and financing & billing workflows across platforms including TikTok Shop, Shopee, and Lazada.

The Role

We are looking for a highly organized and detail-oriented Social Commerce Operations Specialist to support operational execution across financing, billing, creator operations, and campaign management workflows.

This role requires strong operational rigor, spreadsheet management capabilities, and cross-functional coordination skills to ensure smooth execution across internal stakeholders, brands, creators, and finance teams. The ideal candidate thrives in a fast-paced environment and is comfortable managing large operational datasets and multiple concurrent workflows.

Responsibilities

Financing & Billing Operations

● Support end-to-end billing and financing operational processes for livestream, affiliate, creator, and social commerce campaigns.

● Manage operational trackers for financing utilization, creator costs, campaign budgets, invoicing status, and payment reconciliation.

● Coordinate with Finance teams on invoice validation, payment processing, accrual tracking, and billing documentation.

● Reconcile campaign spend, platform reports, operational records, and payout trackers to ensure data accuracy.

● Monitor billing timelines and proactively resolve operational discrepancies or delays.

Social Commerce Operations

● Maintain and manage operational workflows across creator campaigns, livestream schedules, short video production, and affiliate operations.

● Coordinate with working teams to support campaign setup, booking coordination, deliverable tracking, and operational readiness across multiple brands and stakeholders.

● Consolidate and maintain large-scale Google Sheets trackers and operational dashboards.

● Ensure data accuracy and timely updates across all operational reporting structures.

Process Optimization & Reporting

● Identify opportunities to improve operational efficiency and reduce manual processes.

● Support workflow automation initiatives using Google Sheets formulas, App Scripts, and standardized operational templates.

● Generate regular operational reports covering financing utilization, billing status, campaign pacing, creator payouts, and operational KPIs.

● Support monthly business reviews, reconciliation exercises, and operational planning processes.

Stakeholder Management

● Work closely with Commercial, Creator Operations, Livestream, Production, Finance, and Brand teams to support campaign execution.

● Coordinate with external stakeholders including creators, agencies, and platform partners where required.

● Ensure operational processes are executed in accordance with internal SOPs and timelines.

● Bachelor’s degree in Business, Finance, Operations, Marketing, or related fields.

● 2–4 years of experience in eCommerce operations, finance operations, social commerce operations, campaign operations, or billing coordination.

● Advanced proficiency in Google Sheets or Microsoft Excel, including:

○ Pivot Tables

○ QUERY / lookup formulas

○ Data reconciliation

○ Reporting and tracker management

● Strong attention to detail and ability to manage large datasets accurately.

● Excellent organizational and time management skills.

● Strong communication and stakeholder management capabilities.

● Comfortable working in a fast-paced, dynamic, and performance-driven environment

Preferred Qualifications

● Experience supporting TikTok Shop, Shopee, Lazada, or social commerce ecosystems.

● Familiarity with affiliate, creator, livestream, or MCN operational workflows.

● Experience with Google Apps Script, workflow automation, or dashboard reporting tools is a plus.

● Prior experience in an agency, eCommerce enabler, or marketplace environment preferred.

 - Develop, manage, and optimize agent schedules to align with forecasted demand and service level targets across in-house and BPO teams.

· Make real-time adjustments to schedules in response to unexpected changes such as call volume spikes or staffing availability, in accordance with standard operating procedures (SOPs).

· Allocate shifts, breaks, and off days by balancing agent preferences, contractual agreements, and business needs.

· Monitor schedule adherence, identify deviations, and proactively address non-compliance or productivity issues with the Operations team.

· Maintain accurate and up-to-date headcount forecasts based on historical trends, seasonal patterns, and business forecasts.

· Generate and analyze WFM performance reports, including schedule adherence, coverage gaps, utilization, and staffing efficiency.

· Provide administrative support to the WFM Manager and contribute to ongoing operational improvement initiatives.

·   Act as a point of contact for scheduling-related inquiries from agents, team leads, and managers, ensuring timely and accurate responses.

· Liaise with internal departments and external BPOs to resolve cross-functional issues impacting workforce planning.

· Support short-term planning and coordination of training, meetings, and departmental activities.

· Proactively communicate issues that may impact service performance and escalate accordingly.

· Uphold and execute planning strategies with a moderate level of autonomy, following established processes and guidelines. 

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

Our Talent & People Team is the heartbeat of our organization - championing a culture where people thrive and potential is unlocked. From attracting top talent and shaping employee experiences to driving development, engagement, and retention, the team plays a strategic role in building and maintaining a high-performing, empowered workforce. We are here to grow with the business and for the people behind it.

The part you will play

We are looking for an experienced People Operation Specialist to you will be an active contributor in a wide range of HR activities. This will involve providing support on day to day HR operations including  onboarding, offboarding, payroll, employee engagement, culture, HR reporting, etc. You will also get a chance to participate in a host of HR projects. This role will be reporting to our  Regional People Operations Lead.

As a People Ops Specialist, you will take charge of

• Handle onboarding, offboarding and transfer administration for all people movements such as new hires, promotions, transfers, re-designation, resignations and terminations
• Support new joiners’ onboarding and leavers’ offboarding process, including collating staff movement announcements, planning and executing teams orientation and other engagement programs such as office welcome tour, interns community program
• Coordinates office facilities contracts and related operations
• Monitor, upkeep and ensure security and accuracy of employees' records and documents in HRIS
• Maintain and update employee handbook, guidelines, policies, and process flows.
• Process employee requests for information and related employment visas, permits, and regulatory applications
• Generate timekeeping and deductibles reports for payroll.
• Generate and analyze HR reports to improve efficiency and effectiveness of people decisions
• Participate and contribute towards implementation of local and regional HR projects, strategies and initiatives.
• Execute Employer Branding initiatives to build a powerful B2B brand presence that attracts top of funnel candidates
• Assist in implementing Performance Management process and Employee Relations
• Facilitate setup of Employee Engagement activities, including but not limited to Company Team building, and Country Town Halls, games nights, AMAs, events, etc
• Partake in research and development of Culture building initiatives, as well as learning and development opportunities for employees
• Assist in streamlining current HR processes and payroll  & benefits procedures
• Other ad-hoc tasks as assigned such as office management and administrative functions

What we are looking for - the ideal profile

• 2-4 years of relevant experience in the same role
• Business partnering mindset, proactive to stakeholders’ needs
• Highly motivated, nimble, and takes initiative to take up new challenges
• Self-starter, agile, and able to work independently
• Passion to create an inclusive, high performance and fun work culture
• Resourceful team player who is confident to bring ideas to the table
• Detailed-oriented with strong people, organizational, and administrative skills
• Proficient in MS Office 365 and MS office suite, as well as Google Suite
• Must be degree qualified, preferably with a specialization in Human Resources or Social Sciences, such as Psychology, Sociology, Economics, Organizational Behavior, and the like
• Knowledge of employment laws, e.g. Labor Code, Statutory Benefits, OSH and the like,  is an advantage
• Able to start work immediately or with short notice is an advantage

About the company:
At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:

We’re looking for a proactive and detail-oriented Team Leader to oversee daily funding operations, manage escalations, and ensure smooth and compliant operational processes. You will lead and coach the team, monitor performance and service quality, resolve complex operational issues, and collaborate closely with cross-functional stakeholders including Compliance, Risk, Finance, and Customer Support. This role also involves driving process improvements, managing operational reporting, and supporting team development through training and coaching. If you are analytical, people-focused, and thrive in a fast-paced environment, we’d love to hear from you!

Job Responsibility

• Lead, coach, and supervise the daily performance of the team to ensure timely, accurate, and professional handling of funding operations, account-related inquiries, and escalated cases.
• Serve as the primary escalation point for complex operational, funding, or customer-related issues, providing guidance and resolution support to team members and stakeholders.
• Monitor team productivity, service quality, and compliance with company policies, SOPs, regulatory requirements, and internal service standards to ensure operational excellence.
• Conduct regular performance reviews, quality assessments, and coaching sessions to drive continuous improvement, employee development, and achievement of team KPIs.
• Oversee daily funding reviews, transaction processing, reconciliations, and case management activities to ensure operational accuracy, proper documentation, and timely completion.
• Analyze operational workflows, funding trends, and risk indicators to identify process gaps, operational inefficiencies, or abnormal activities, and implement corrective or preventive measures.
• Collaborate closely with internal departments including Compliance, Risk, Finance, Product, and Customer Support to resolve operational issues, improve processes, and ensure smooth cross-functional communication.
• Review and validate escalated funding investigations, risk assessments, and suspicious transaction cases, ensuring proper escalation, tracking, and resolution within established timelines.
• Prepare and maintain operational reports, performance dashboards, and management updates, providing insights and recommendations to support business decisions and risk mitigation initiatives.
• Drive continuous process improvement initiatives by identifying automation opportunities, enhancing workflows, and contributing to SOP development and operational optimization.
• Provide training, onboarding, and knowledge-sharing sessions to strengthen team competency, product knowledge, and operational readiness.

• Bachelor’s degree in Business Administration, Finance, Banking, Operations Management, or a related field preferred.
• Minimum 3-5 years of experience in fintech or financial services industries, with a focus on supporting Sales and Account Manager is required , at least 1–2 years in a leadership or supervisory role.
• Strong understanding of funding operations, transaction processing, reconciliations and operational workflows.
• Proven experience handling escalations, resolving complex operational or customer-related issues, and making sound decisions under pressure.
• Strong analytical and problem-solving skills with the ability to identify operational gaps, investigate abnormalities, and recommend effective solutions independently.
• Excellent leadership, coaching, and people management skills with the ability to motivate, guide, and develop team members effectively.
• Strong communication and interpersonal skills with the ability to collaborate professionally across multiple departments and stakeholder levels.
• Ability to manage multiple priorities in a fast-paced environment while maintaining service quality and operational efficiency.
• Proficient in Microsoft Office applications, especially Excel, and comfortable working with operational systems, CRM platforms, or ticketing tools.
• Experience with Zendesk, payment systems, CRM platforms, or trading systems will be an added advantage.
• Strong sense of ownership, accountability, professionalism, and customer service orientation.
• Willingness to work on rotational shifts, weekends, or public holidays if operationally required.

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ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

Security & Governance

• Drive cybersecurity posture across the organisation including access control, endpoint protection, and vulnerability management
• Coordinate with internal audit and external assessors for compliance reviews and VAPT exercises
• Define and execute the ICT roadmap aligned to business goals
• Establish ICT policies, standards, and governance frameworks
• Own ICT budgeting, procurement, and cost optimisation
• Lead technology risk assessments and ensure regulatory compliance (PDPA, ISO 27001, etc.)

Infrastructure & Operations

• Oversee end-to-end IT infrastructure: networks, servers, cloud, telephony, and endpoints
• Ensure high availability, business continuity, and disaster recovery readiness
• Manage SLAs for internal systems uptime and incident response

Vendor & Stakeholder Management

• Own relationships with ICT vendors, MSPs, and service providers
• Review and negotiate ICT contracts, MSAs, and SOWs
• Collaborate with business units to translate operational needs into ICT solutions

Team Leadership

• Lead, mentor, and grow an ICT team across support, infrastructure, and systems functions
• Set KPIs and drive a culture of continuous improvement

REQUIREMENTS

These are minimum-requirement skills and a ‘must-have’ for the role:

• Dual-Domain Expertise (ICT + Tech Risk): 5+ years of hands-on experience managing IT Infrastructure/Operations, combined with 2+ years of direct responsibility over First Line of Defence (LOD1), IT Governance, or RCSA frameworks in a highly regulated environment.
• Technical Compliance Fluency: Proven experience implementing and auditing technical controls against global industry frameworks (e.g., ISO 27001, NIST, COBIT, or ITIL) across modern cloud-heavy (AWS/Azure) environments.
• High-Pressure Execution & Stakeholder Management: A track record of staying calm and decisive during critical system outages, paired with the communication skills needed to confidently manage audit pushback and influence engineering teams to adopt "secure-by-design" practices.

Nice to Have

• Experience in logistics, e-commerce, or high-growth tech companies
• Certifications: CISSP, CISM, PMP, ITIL, or cloud certifications (GCP/AWS/Azure)
• Familiarity with ITSM tools (Jira, ServiceNow, or equivalent)

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Work-Life at #TeamTeleport

Unlimited training -You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

About the Role

As our Senior Manager of Compensation & Benefits, you will build the financial and strategic engine that attracts top tech talent to our fast-growing EPOS platform. We are looking for a commercially-minded Total Rewards leader with 8+ years of experience (ideally in Fintech or high-growth tech) who can seamlessly bridge the gap between complex data modeling and executive-level strategy. If you are an expert in equity structures, salary frameworks, and regional scaling, and you thrive in a fast-paced, high-impact startup environment, this is your opportunity to own the Total Rewards blueprint from the ground up.

Key Responsibilities

• Strategic C&B Programs: Partner with People Leadership to design, implement, and evolve a competitive, scalable total reward strategies and salary framework tailored for a fast-growth tech environment in order to support business goals , attract and retain the top talent.
• Market Benchmarking & Agility: Lead market benchmarking and competitor analysis to ensure our cash, equity, and benefits packages remain highly attractive to top tech talent. Manage annual data submissions for tech and salary surveys.
• Policy and Program Management: Develop and oversee compensation and benefits policies across the EPOS , ensure appropriate local design with global consistency, competitiveness, governance, compliance, and best practice 
• Build the Infrastructure: Design and update job evaluation models, salary bands, and career progression frameworks for new and evolving startup roles.
• Cycle & Budget Ownership: Collaborate with HR leader and key stakeholder to drive the half yearly and annual remuneration review cycles. You will own the data templates, manage cost-modeling, and collaborate with Finance on budget proposals.
• Operational Excellence: Oversee the day-to-day administration of benefits programs, working closely with payroll, regional teams, and external vendors to ensure seamless execution.
• Be the Trusted Advisor: Act as the primary point of contact for C&B queries, translating complex reward structures into clear, transparent communications for managers and employees alike.

• Bachelor’s degree or master’s degree preferably in Human Resources, Mathematics, Business, Economics, Statistics or a related field. 
•  Minimum of 8 years of experience in Total Rewards, preferably in fitetch industry or any relevant industry. 
• Possess a deep understanding of compensation, equity and benefits trends. 
• Solid understanding of remuneration policy and processes, including benchmarking, job evaluation, salary setting and management of incentive plans.
• Strategic and analytical thinking combined with pragmatism, diagnostic skills and hands-on implementation strength in complex Total Rewards topics.
• High comfort level with ambiguity, rapid change, and the ability to pivot priorities quickly.
• Strong business awareness—you understand how compensation structures impact the company’s bottom line and growth runway.
• Excellent communication skills with the ability to build trust and influence cross-border leadership and cross-functional teams.

WHAT YOU’LL DO
As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company.

You will:

→Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.

→Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.

→Manage team planning, scheduling, and ensure seamless opening and closing routines.

→Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.

→Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.

→Represent yourself and the brand positively during all customer interactions.

WHO YOU’LL WORK WITH
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

WHO YOU ARE

We are looking for people with…

→Experience in retail management and operations.

→Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.

→Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting. 

And people who are…

→Strong and confident leaders who inspire, coach, and develop their teams with integrity.

→Thriving in collaborative, dynamic environments, with a solution-focused mindset.

→Motivated to create great customers experiences while promoting and selling our products.

→A keen interest in fashion trends, commerciality, and competitor insights to drive sales.

→Effective communicators, creative, and curious.

→Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE 
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We're looking for a Social Commerce Manager for our client, a leading global consumer goods company. Sitting at the intersection of creators, content and commerce, you'll drive growth across emerging platforms, unlock new opportunities, and help redefine how brands engage, influence and convert consumers in today's digital-first world.

Role: 

• Lead the growth and evolution of social commerce channels, developing strategies that drive sustainable GMV growth, improve ROAS, and strengthen affiliate and creator ecosystems.
• Identify, evaluate and pilot emerging commerce opportunities across new platforms and channels through structured test-and-learn initiatives with strategic partners.
• Own social commerce performance frameworks, leveraging data, measurement and reporting to uncover insights, optimize performance and drive business growth.
• Oversee social and influencer ecosystems, including creators, KOLs, MCNs, affiliate networks and agency partners, ensuring effective collaboration and measurable commercial impact.
• Lead end-to-end social campaign planning and execution, partnering with agency teams to deliver audience strategies, campaign deployment, content distribution and performance optimization aligned with brand objectives.
• Drive livestream and video commerce excellence by developing and operationalising performance scorecards that elevate channel effectiveness and commercial outcomes.
• Serve as a trusted advisor on social commerce, creator marketing and platform innovation, bringing forward emerging trends, opportunities and best practices to inform business decisions.
• Lead learning agendas across brands by translating insights into actionable recommendations, scaling successful initiatives and fostering a culture of continuous improvement.
• Build internal capabilities through training, coaching and knowledge-sharing programmes that strengthen social commerce, digital media and analytics expertise across stakeholder groups.
• Influence and engage cross-functional stakeholders through compelling storytelling, strategic recommendations and data-driven insights that support business objectives.
• Ensure all commerce, creator and livestream activities adhere to brand governance, compliance requirements and brand safety standards, safeguarding brand integrity across all touchpoints.

You:

• Bachelor's degree in Marketing, Business, Communications or a related discipline.
• 5+ years of experience in Social Commerce, Influencer Marketing, Digital Media, Performance Marketing or related fields.
• Demonstrated expertise in TikTok Shop and social commerce ecosystems, with a strong understanding of how content, creators and commerce work together to drive growth.
• Strong knowledge of social media platforms, creator economy trends, affiliate marketing models and platform best practices.
• Experience managing creators, influencers, agencies, MCNs, affiliate networks and cross-functional stakeholders.
• Commercially minded with a strong understanding of performance metrics, media optimisation and growth levers.
• Comfortable navigating ambiguity, identifying opportunities and turning insights into action.
• Strong communication, presentation and stakeholder management skills, with the ability to influence audiences at all levels.
• Passion for emerging technologies, digital culture and the evolving social commerce landscape.
• Exceptional verbal and written English communication and presentation skills.

Contract Type: 6 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

The Role

The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our mental health benefits platform across key strategic and large enterprise accounts.

This is a high-touch, consultative role focused on translating our solution into measurable value for clients. The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals, and expansion. They act as a trusted advisor to senior HR and business stakeholders, ensuring the programme aligns with organisational priorities and drives meaningful outcomes for employees.

What You'll Do

Main Responsibilities

• Serve as the primary point of contact for a portfolio of key strategic and large enterprise accounts
• Own end-to-end delivery of the mental health benefits platform across assigned clients
• Develop and execute customised mental health programme strategies aligned to each client’s workforce needs
• Build strong, long-term relationships with senior HR and business stakeholders
• Drive client satisfaction, retention, and expansion opportunities
• Coordinate cross-functional collaboration across Sales, Product, Engineering, Clinical, Marketing, and Delivery teams
• Analyse engagement, utilisation, and outcome data to demonstrate value and inform strategy
• Identify product enhancement opportunities based on client feedback and insights

Day-to-Day Activities

Client Relationship Management

• Conduct regular client check-ins (weekly, monthly, quarterly)
• Prepare and present QBRs and impact reports
• Respond to client queries, escalations, and operational requests
• Align on programme priorities, campaign calendars, and engagement initiatives
• Manage renewals conversations and identify upsell/cross-sell opportunities

Programme Delivery & Project Management

• Oversee implementation timelines and onboarding processes
• Coordinate webinars, roadshows, campaigns, and engagement initiatives
• Ensure platform configurations, credits, and reporting are accurate
• Track project milestones and manage internal follow-ups
• Ensure service quality standards are maintained across clinical and operational delivery

Strategic Advisory & Consulting

• Develop tailored engagement strategies based on workforce demographics and needs
• Advise clients on mental health trends, utilisation benchmarks, and best practices
• Provide recommendations to improve adoption, communication, and ROI perception
• Align programme strategy with client organisational goals (e.g., wellbeing, retention, productivity)

Data Analysis & Insights

• Monitor utilisation rates, credit consumption, engagement metrics, and CSAT/NPS
• Analyse trends and identify risks or growth opportunities
• Develop insights and narratives to demonstrate programme impact
• Use data to inform renewal and expansion discussions

Cross-Functional Collaboration

• Translate client feedback into clear product and operational requirements
• Work with Product and Engineering on feature enhancements or fixes
• Partner with Marketing on engagement campaigns and communication materials
• Coordinate with Clinical and Delivery Ops for service quality and provider matters
• Support Sales in enterprise pitches, renewals, and expansion proposals

Continuous Improvement & Innovation

• Identify recurring pain points and process inefficiencies
• Contribute to internal playbooks, best practices, and reporting frameworks
• Proactively suggest platform improvements to enhance scalability and client value

Who You Are

• Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement
• Atleast 3+ years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits
• Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients.
• Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients.
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders.
• Ability to work independently and as part of a team, with a strong sense of accountability and ownership.
• Familiarity with mental health benefits and/or related industries is a plus.

Operations Manager

Reports To: Country Manager

Department: Merchant Operations / Sales Operations

Location: Malaysia (KL & JB oversight)

Role Summary

The Operations Manager is responsible for leading and managing the overall Merchant Operations and Collaborate closely with internal departments including Sales, Customer Support, Finance, Product, and Technical/Deployment teams, as well as external vendors and business partners to ensure smooth operational execution and alignment with business objectives. Support cross-functional coordination, project implementation timelines, issue resolution, and operational improvement initiatives while proactively escalating critical operational matters and driving corrective action plans when necessary.

Key Responsibilities:

1. Merchant Operations Management: Lead and oversee daily Merchant Operations activities across:

• Onboarding, Fulfillment, POS Operations, Project Support
• Ensure operational processes are executed accurately and within SLA timelines.
• Monitor merchant onboarding progress, deployment readiness, and issue resolution.
• Ensure smooth coordination between Sales, Support, Finance, Product, and technical teams when necessary.
• Drive operational consistency between KL and JB operations teams.
• Work closely with Sales Admin functions to ensure proper processing and documentation of sales-related activities.
• Identify process gaps, operational risks, and bottlenecks and improve SOPs.
• Track and analyze operations OKRs, merchant onboarding turnaround time, fulfillment timelines, deployment completion, productivity metrics, SLA performance.
• Prepare operational reports and business updates for Country Manager.

Key Requirements

• Bachelor’s Degree in Business Administration, Operations Management, or related field.
• Minimum 5–8 years of experience in Operations, Sales Operations, Merchant Operations, or related functions.
• Minimum 3 years in a managerial or team leadership role.
• Strong people management and stakeholder management skills.
• Experience managing sales administration and operational workflows.
• Strong analytical, reporting, and problem-solving capabilities.
• Ability to manage multiple operational functions in a fast-paced environment.
• Proficient in Microsoft Office, Google Workspace, and operational systems/CRM tools.

WHAT YOU’LL DO ​

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.​

​

You will:​

• Share your fashion and product knowledge to help customers make informed choices.​

• Collaborate with your team to deliver exceptional service at every step of the customer journey.​

• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​

• Support with opening and closing of the store.​

• Represent yourself and the brand positively during all customer interactions.​

• ​

WHO YOU’LL WORK WITH ​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. ​

​

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

​

This role will be reporting to Store Manager.​

​

WHO YOU ARE ​

We are looking for people with…​

• Experience in customer service within fashion, retail, or similar fields.​

And people who are…​

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​

• Thriving in collaborative and dynamic environments.​

• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​

• Flexible and action oriented.​

​

WHO WE ARE ​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. ​

​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

​

WHY YOU’LL LOVE WORKING HERE  ​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe. ​

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. ​

• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  ​

​

JOIN US ​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. ​

​

Take the next step in your career together with us. The journey starts here. ​

​

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than MM/DD/YYYY. Due to data policies, we only accept applications through career page.​

​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. ​

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

As a startup, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

1. Leadership & Collaboration

• Team Development: Lead the recruitment of a team of Pricing Analysts/Executives and train a motivated team to coordinate pricing strategy and execution
• Stakeholder Management: Chair coordination with Finance to ensure that pricing strategy is reflected in the P&L. Promote a collaborative environment between cross-functions (products, system, finance and key account management teams) that help resolve daily issues

2. Yield Performance 

• Weekly Forecasting: Evaluate sales forecast data , generate and present weekly yield forecasts, and identify trends, risks, and opportunities for revenue growth.
• Performance Analysis: Monitor the variance between targeted vs. achieved yield and implement corrective pricing actions where necessary.
• Yield Strategy: Develop high-quality, simple, but consistent processes to ensure revenue is maximized with a similar pricing strategy for all agents and partners.

3. Revenue Integrity & AWB Governance

• Verification & Audit: Lead the systematic audit of Air Waybills (AWB) to ensure shipments are captured at the correct rates and surcharges.
• Reprocessing: Manage the team’s workflow for reprocessing incorrectly rated shipments, ensuring revenue recovery and preventing billing disputes.
• Root Cause Mitigation: Work with cross-functional teams (CTOs, system, and finance) to identify why rating errors occur and implement system-level fixes.

4. Ancillary & Cost-Linked Pricing (Other Charges)

• Surcharge Management: Manage and update all "Other Charges" (Fuel Surcharges, Security, Terminal Handling, etc.) across the network.
• Cost-to-Price Synchronization: Monitor underlying cost changes (vendor increases, fuel fluctuations, or regulatory fees) and ensure these are timely adjusted within "Other Charges" to protect net margins.
• Ancillary Revenue Growth: Identify opportunities to introduce or optimize service-based charges to enhance total revenue per shipment.

5. Rate Lifecycle & System Integrity

• Agile Rate Updates: Oversee a team of Pricing Executives in loading and updating Contractual, Published, and Market rates in the core system with 100% accuracy.
• Market Benchmarking: Periodically review and adjust published rates to ensure Teleport remains competitive and aligned with current market demand and capacity shifts.
• System Efficiency: Work with finance and tech partners to streamline reporting and develop automated forecasting tools to increase productivity.

LEADERSHIP BELIEFS

To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders:

• Roll up their sleeves: As needed, and never delegate work that one would not be willing to do themselves.
• Speed over everything: Do what is needed to get things done, as they believe speed is more important than anything else to effect change.
• Over-communicate: Particularly as we are all quite autonomous.
• Staff Care: Take care of our staff, and treat them as they would want to be treated.
• Goal Oriented: Are rigid on goals, but flexible on the details.

Qualifications & Experience

• Experience: 5+ years in Pricing, Revenue Management, Finance (Airlines/Logistics/Express preferred) and minimum 2 years in managerial level.
• Education: Bachelor’s degree in Business, Supply Chain, Logistics, or related field.
• Financial Acumen: Deep understanding of cost structures and how surcharges impact the bottom line.
• Data Mastery: Proficiency in Excel and BI tools; ability to manage high-volume data without losing sight of the "big picture."
• Leadership: Experience managing a process-driven team under tight deadlines.

Personal Attributes

• Commercially minded with a proactive and collaborative approach.
• Comfortable working in a fast-paced, deadline-driven environment.
• Willingness to learn and adapt to evolving market and network dynamics.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

About Aura by Hex Trust

Aura by Hex Trust is the private wealth business of Hex Trust. We bring institutional-grade digital asset infrastructure - custody, trading, yield, structured products - to high net worth (HNW) individuals and family offices, delivered through a Relationship Manager–led model backed by an easy-to-use app.

The wealth opportunity in digital assets is one of the most underserved segments in the industry. HNW clients want exposure but lack a trusted, regulated, full-service partner. Aura fills that gap, combining the security and licensing of Hex Trust with the personal service private clients expect.

About Hex Trust

Hex Trust is a fully-licensed digital asset financial institution building the infrastructure institutions use to operate in crypto. Custody, staking, capital markets, investment solutions, payments, fiat ramping, RWAs, and tokenization — all on one regulated platform.

Founded in 2018, we're licensed across multiple jurisdictions (HK, SG, Dubai, SVG). As institutional capital moves into crypto and the RWA and payments narratives accelerate, we're one of the few players who can serve institutions as a fully-regulated, one-stop-shop partner. We serve 600+ institutional clients globally: funds, family offices, banks, foundations, token issuers, payment firms, OTC desks, and corporates.

We're well-capitalized, growing consistently, and built on a sustainable model. We operate 24/7 from hubs in Hong Kong, Singapore, Dubai, and Vietnam.

You'll work alongside a senior commercial team, own real institutional relationships, and get exposure to the most active parts of the market. We're scaling fast. If you want to sell into the institutional side of crypto at a firm that's actually licensed to do it, this is the place.

Position Summary

We offer an attractive, formula-based, uncapped bonus structure tied directly to revenue, paid quarterly.

As a Relationship Manager at Aura, you'll originate and grow your own book of HNW and family office clients on a fresh platform. You'll have direct access to the full Hex Trust group - institutional products, regulated infrastructure, and senior leadership -  and real influence over product direction as we scale.

This is an early-stage hire. If you're an experienced wealth or sales professional looking to build something rather than inherit it, this is the seat.

Duties & Responsibilities

• Establish and grow long-term relationships with HNW clients , family offices, and private wealth channels, contributing to increased AUM, trading volume, and product adoption
• Cultivate and expand partnerships with relevant distribution partners and intermediaries to further drive growth in AUM.
• Lead prospect and client meetings, clearly articulating Hex Trust’s value proposition and capturing feedback for continuous improvement.
• Identify cross-selling opportunities across trading, structured products, and lending solutions to deepen client engagement.
• Work with Marketing Team to identify and support activities designed to attract and activate client base
• Oversee smooth onboarding and ongoing relationship management in collaboration with compliance, legal, and operations.
• Deliver best-in-class, white-glove service—positioning Hex Trust as a trusted partner for private clients and family offices in digital assets.
• KPIs: No. of clients, Revenue, Assets on Platform, Net New Money

• 5–15 years of experience in relationship management, private banking, wealth management, and/or institutional/crypto financial services.
• Demonstrated success in growing AUM and managing sophisticated private clients or family office accounts.
• Strong knowledge of financial markets and investment products; digital asset familiarity required.
• Proven ability to deliver high-touch, client-first service in a demanding environment.
• Excellent communication, presentation, and negotiation skills with credibility in front of senior stakeholders.
• Entrepreneurial, adaptable, and proactive in identifying solutions and opportunities.
• Fluency in English required; additional languages (e.g., Mandarin, Arabic) are highly valued.
  
  

Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with relevant adjustments to seniority.

About the company:
At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:

We’re looking for a detail-oriented and proactive team member to support our Account Managers and assist with escalated customer issues. You’ll collaborate with internal teams, follow standard procedures, and help resolve complex problems independently. This role requires strong analytical skills, clear communication, and the ability to balance compliance with business needs. You'll also document actions, share feedback for improvement, and develop deep product knowledge to support the wider team. Elevate your career with us – apply now for a dynamic role in a thriving industry!

Job Responsibility

• Provide prompt and professional support to Account Managers via email, with occasional direct communication with customers for escalated issues.
• Collaborate effectively with internal departments to address questions and align on account-related matters.
• Strong analytical skills with the ability to troubleshoot and resolve complex issues effectively and independently.
• Enforce company policies and determine when exceptions are appropriate, balancing business objectives with compliance.
• Follow established SOPs meticulously to ensure consistent, accurate task execution.
• Maintain a sense of urgency and professionalism when responding to internal or external queries.
• Record and document all actions taken to ensure transparency and accountability.
• Actively share feedback within the team and with relevant departments when identifying operational inefficiencies or process-related issues to support continuous improvement and enhance the customer experience.
• Develop deep knowledge of company products and services to serve as a subject matter expert and resource for others.  

• Minimum 2 years of experience in the brokerage or financial services industry, with a focus on supporting Sales and Introducing Brokers (IBs).
• Fluent in English and Mandarin Chinese, with the ability to communicate effectively in both written and spoken form.
• Professional demeanor with a customer-first mindset.
•  Excellent communication skills, including the ability to explain complex issues clearly and propose alternative solutions where applicable.
• Demonstrates a positive attitude and a proactive approach to problem-solving.
• High attention to detail and ability to follow structured procedures with consistency.
• Proven ability to work cross-functionally and communicate effectively with different teams.
• Intermediate to advanced proficiency in Microsoft Excel.
• Familiarity with platforms such as Copy Trading, MAM, and CRM systems is preferred.
• Flexible with working hours, including rotational shifts and holidays/rest days that may vary.

WHAT YOU’LL DO

As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company.  

You will:  

→ Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.  

→ Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.

→ Manage team planning, scheduling, and ensure seamless opening and closing routines. 

 → Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.  

→ Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.  

→ Represent yourself and the brand positively during all customer interactions.  
 

WHO YOU’LL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.  
 

WHO YOU ARE  

We are looking for people with…  

→ Experience in retail management and operations.  

→ Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.  

→ Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting.

And people who are…  

→ Strong and confident leaders who inspire, coach, and develop their teams with integrity.

→ Thriving in collaborative, dynamic environments, with a solution-focused mindset.  

→ Motivated to create great customers experiences while promoting and selling our products.  

→ A keen interest in fashion trends, commerciality, and competitor insights to drive sales.  

→ Effective communicators, creative, and curious.  

→ Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers. 
 

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.  

WHY YOU’LL LOVE WORKING HERE  

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.  
 

JOIN US  

Our uniqueness comes from a combination of many things–our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here.  

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. 

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The Role:

The Operations Executive is responsible for the monitoring of order process flow from receiving of order from Seller center to Customer(s) doorstep. He/she will also need to provide insights on the day-to-day activities to ensure that operations will run smoothly.

Your responsibilities will include:

• Generate daily and monthly operational related data reports, analyze quantitative data, and work with related teams to identify and solve problems.
• Responsible for all day-to-day operational aspects of the retail inventory management, monitor of ordering issue, and other key related to ecommerce operations.
• Develop and implement data visualization/dashboard, data analytics and other strategies to generate actionable insights.
• Support teams in defining business processes, developing operational roadmaps, and associated system requirements.
• Coordinate with the warehouse to ensure successful execution of fulfillment, orders and processes to accommodate client needs and requests.
• Respond to troubleshoot, and resolve daily receiving, fulfillment, and delivery issues, piecing together the end-to-end story to identify root causes and see cases through to resolution.
• Perform other relevant duties according to the business needs.
• Support processes to ensure all aspects of the ecommerce operations run smoothly

What we are looking for - the ideal profile

• University degree in any related field
• 1-2 years of experience in Operations, Fulfillment, Supply chain or any related fields
• Good attention to details and good ability to analyze data
• Thrive in a fast-paced start-up and Ecommerce environment

WHAT YOU’LL DO
As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company.

You will:

→Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.

→Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.

→Manage team planning, scheduling, and ensure seamless opening and closing routines.

→Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.

→Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.

→Represent yourself and the brand positively during all customer interactions.

WHO YOU’LL WORK WITH
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

WHO YOU ARE

We are looking for people with…

→Experience in retail management and operations.

→Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.

→Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting. 

And people who are…

→Strong and confident leaders who inspire, coach, and develop their teams with integrity.

→Thriving in collaborative, dynamic environments, with a solution-focused mindset.

→Motivated to create great customers experiences while promoting and selling our products.

→A keen interest in fashion trends, commerciality, and competitor insights to drive sales.

→Effective communicators, creative, and curious.

→Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE 
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:
The SEO Specialist will be responsible for planning and executing global SEO strategies across multiple markets. This role requires strong hands-on execution ability across on-page, off-page, and technical SEO, as well as strategic thinking to independently drive organic growth on a global scale.

Key Responsibilities:

• Take full ownership of SEO performance across global markets, including on-page, off-page, and technical SEO initiatives
• Conduct in-depth competitor analysis and market research to develop scalable global SEO strategies based on data and market insights
• Execute and continuously optimise SEO strategies to improve keyword rankings, organic traffic, and conversion performance across different regions
• Perform comprehensive keyword research and build structured content pillars aligned with search intent and business objectives
• Create detailed SEO content briefs and collaborate closely with copywriters and content teams to ensure high-quality, SEO-aligned content production
• Work closely with the Global SEO team to align with overall SEO direction, standards, and best practices across all markets
• Coordinate with cross-functional teams (Content, Development, Design, and Marketing) to ensure smooth execution of SEO initiatives
• Monitor SEO performance through GA4, Google Search Console, Ahrefs, SEMrush, and other SEO tools, while providing regular reporting and actionable optimisation recommendations
• Identify technical SEO issues and work closely with the Development team to resolve them efficiently
• Leverage AI-powered tools to improve research efficiency, content structuring, workflow productivity, and SEO scalability
• Support authority-building initiatives, including backlink strategy planning, outreach, and execution across global markets
• Stay updated on search engine algorithm updates, industry trends, and emerging AI-driven SEO practices to continuously improve strategy and execution

• Minimum 3+ years of experience as an SEO Specialist
• Strong proficiency in English, with excellent reading, writing, speaking, and communication skills
• Proven experience managing SEO projects independently across different markets or regions
• Prior experience in the financial services industry.
• Strong understanding of on-page, off-page, and technical SEO best practices
• Experience conducting competitor analysis and developing scalable SEO strategies based on market insights and search trends
• Hands-on experience with tools such as GA4, Google Search Console, Ahrefs, SEMrush, Screaming Frog, or similar SEO platforms
• Experience creating SEO content briefs and collaborating closely with copywriters and content teams
• Strong analytical mindset with the ability to interpret SEO data and translate insights into actionable strategies
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams
• Familiar with AI-powered tools and able to leverage them to improve workflow efficiency, research quality, and SEO execution
• Ability to adapt quickly in a fast-paced environment and manage multiple SEO initiatives simultaneously
• Self-motivated, detail-oriented, and capable of driving projects with minimal supervision

Position Title: Vice President, Financial Operations

Reporting Line: Reports directly to the Head of Treasury & Accounting, with executive oversight from the Chief Financial Officer (CFO).

Location: Fully Remote or Hybrid, determined by candidate location and business needs on a case-by-case basis.

General Purpose: Responsible for leading the Payment Operations function and overseeing transaction processing for a global CFD brokerage and cryptocurrency exchange.

Specific Objectives (~12 months):

Use defined KPIs to manage timely and accurate payment processing across all supported products, markets, and jurisdictions.

Improve payment success rates and reduce payment-related churn through strategic payment initiatives, optimized payment offerings, and improved transaction routing.

Maintain payment infrastructure and Payment Service Provider (PSP) availability to achieve 99.9% uptime by jurisdiction.

Ensure timely and accurate reporting of payment processing expenses, including PSP fees, settlement costs, and related operational charges.

Proactively manage PSP relationships, maintenance windows, and service changes to minimize customer impact.

Increase automation of payment processing activities in line with agreed quarterly targets.

Strategically manage payment routes to reduce settlement costs and overall PSP expenses.

Mentor and manage a globally distributed Financial Operations team to maintain consistent performance, accountability, and service standards.

Provide clear and timely communication to senior management on Financial Operations performance, risks, incidents, and strategic initiatives.

Manage chargeback and dispute processing within agreed service level agreements (SLAs).

Key Activities:

Measure, monitor, and report the performance of each payment processor against agreed operational KPIs.

Continually assess team capability, coach team members, and support ongoing performance improvement.

Resolve payment functionality issues and address complex operational or program-related issues.

Maintain payment and order processing workflows according to established priorities.

Drive achievement of agreed qualitative and quantitative operational targets.

Analyze payment operations statistics and compile accurate performance reports.

Coordinate with development and technology teams to continually improve the customer payment experience.

Manage escalations requiring additional research, cross-functional coordination, and subject matter expertise.

Identify the most relevant payment methods for each project based on country, customer segment, and transaction cost.

Supervise technical integrations with Payment Service Providers (PSPs).

Key Competences:

Strong knowledge of high-risk payment operations, including local bank transfers, IBANs, card processing, cryptocurrency payments, and alternative payment methods (APMs).

Strong problem-solving abilities, with the ability to resolve complex payment operations issues independently when required.

Ability to work autonomously while maintaining accountability for operational outcomes and escalation management.

Experience in a CFD brokerage, Payment Service Provider (PSP), or cryptocurrency exchange environment preferred.

Likely Current Job: Senior Payment Operations Manager, Head of Payments, Financial Operations Director, Payments Lead, or similar roles within a CFD brokerage, cryptocurrency exchange, Payment Service Provider (PSP), fintech, online trading platform, or other high-risk payment environment.

This is a vital role in ensuring MFS can deliver on its internal SLA agreements and deliverables as agreed with Client Delivery teams for the cash reconciliations and other live cash services for a range of low to complex Private Equity Investment funds. The Junior Associate will manage their time effectively to nurture training and oversight of deliverables from junior staff, as well as review necessary work. They will also need to be involved with daily tasks and other BAU as dictated by the SLAs and deliverables.

The candidate will have a strong understanding of the structures and types of products within a private investment fund as well as strong accounting knowledge for the double entry and booking of transactions through the accounting system. Ideally the candidate will be a self-starter and also look to become involved in improvement projects for the team such as automation and technology.

For this role you may be tasked with reviewing the work of an Associate, ensuring tasks are completed and issues appropriately investigated. A Junior Associate Director will likely be the lead for multiple client collection accounts belonging to a Client Delivery team as well as having the ability to assist across other workstreams where necessary for coverage.

The candidate would also be responsible for knowledge transfer and training to new joiners.

• Ensure client transaction processing is complete, booked correctly & back up evidence is accurate.
• Review reconciliations prepared by other members of the team where necessary to maintain flow of workloads and coverage across the wider team.
• Operate and oversee in-house reconciliation technology as well as being involved in internal discussions for
• improvements and automations.
• Ensure to engage in suggesting ideas and efficiency improvements to the process framework.
• Liaise with other Investor and Client delivery teams within MFS in other locations.
• Ensure accuracy at all times and ensure SLA deadlines are met and strictly adhered to.
• Support the new account migration processes.
• Involvement in projects and managing change.
• Oversight of reconciliation and data transmission technology.
• Escalate issues appropriately as and when needed.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Treasury Function Build & Governance:

• Design and implement end-to-end treasury policies, frameworks, and internal controls for the Group and its subsidiaries.
• Establish a scalable treasury operating model aligned with business growth.
• Build and maintain banking relationships, including negotiation of facilities, services, and terms.
• Drive selection, implementation, and optimisation of Treasury Management Systems (TMS) and related tools, including ERP integration.

Cash Management and Forecasting:

• Oversee daily liquidity management across multiple entities and jurisdictions.
• Design and manage cash pooling structures (physical or notional where applicable).
• Develop robust short-term, medium-term, and long-term cash flow forecasting processes. 
• Ensure optimal use of cash across the Group, including working capital optimisation.

Risk Management:

• Identify, assess, and manage financial risks including FX, interest rate, and liquidity exposure.
• Design and implement hedging strategies aligned with Group risk appetite.

Funding, Debt & Investment Management:

• Develop short-term investment strategies to optimise yield on idle cash while maintaining liquidity.
• Manage Group debt portfolio, ensuring compliance with covenants and reporting requirements.
• Assist commercial and management to evaluate and execute financing strategies to support business expansion and capital needs. 
• Support capital structure planning and funding optimisation initiatives.

Collaboration and Reporting:

• Collaborate with Finance, Accounting, and other departments to align treasury activities with company objectives.
• Prepare reports and presentations for senior leadership, providing insights into liquidity, risk, and financial performance, including funding requirements.

Compliance, Controls & Regulatory Management:

• Ensure full compliance with relevant financial regulations, banking requirements, and internal policies.
• Maintain strong governance over cash, banking, and payment activities.
• Stay updated on market trends, regulatory changes, and treasury best practices across jurisdictions.

Intercompany & Cross-Border Treasury 

• Establish and manage intercompany funding structures, including loans and settlements.
• Ensure efficient cross-border cash movement while complying with local regulatory requirements.
• Partner with tax and finance teams on transfer pricing and intercompany policies impacting treasury.

Team Leadership & Capability Building 

• Build and lead the Group Treasury function, including recruitment and capability development.
• Drive a high-performance, execution-focused treasury culture.
• Provide mentorship and development for finance team members supporting treasury operations.

REQUIREMENTS

These are minimum-requirement skills and a ‘must-have’ for the role: 

• Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• Professional certification (e.g., CTP, CFA, CPA) is a plus.
• At least more than 7 years of treasury or related finance experience, preferably in a leadership role.
• Demonstrated ability to operate in fast-paced, high-growth, or startup-like environments.
• Proven experience in setting up or transforming treasury functions.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and stakeholder management abilities.
• Proficiency in treasury management systems and financial modeling tools.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

WHAT YOU’LL DO​​
As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company. ​

You will:​

• Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.​

• Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.​

• Manage team planning, scheduling, and ensure seamless opening and closing routines.​

• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.​

• Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.​

• Represent yourself and the brand positively during all customer interactions.​

WHO YOU’LL WORK WITH​​
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We are looking for a highly driven Online Operations Manager to lead EPOS’s online commerce growth across marketplaces and digital channels. This role will own day-to-day performance of platforms such as Shopee, Lazada, TikTok Shop and future online channels, while leveraging AI tools and automation to scale operations efficiently.

The ideal candidate comes from strong marketplace backgrounds such as Shopee, Lazada, TikTok Shop, or fast-growing eCommerce brands.

Key Responsibilities

Commercial Growth & Performance

• Own monthly revenue, traffic, conversion and profitability targets across online channels
• Plan and execute platform campaigns (9.9, 10.10, 11.11 etc.)
• Improve AOV, repeat purchase and category growth

Marketplace Operations

• Ensure accurate listings, pricing, promotions and stock availability
• Manage platform health metrics, seller performance and customer ratings
• Optimize store merchandising and product discoverability

Data & Reporting

• Build daily / weekly dashboards for sales and channel performance
• Analyse traffic sources, SKU movement, campaign ROI and competitor actions
• Provide insights and action plans to management

AI & Automation

• Introduce AI tools to improve operations productivity
• Automate reporting workflows and repetitive tasks
• Implement AI chat support / content generation / forecasting where relevant

Cross Functional Collaboration

• Work closely with supply chain, customer service, finance, marketing and product teams
• Ensure smooth execution of campaigns and fulfilment readiness

• 5+ years experience in eCommerce / Marketplace Operations
• Strong commercial mindset with proven sales growth track record
• Data-driven and comfortable with Excel / BI dashboards
• Fast-moving, entrepreneurial mindset
• Strong stakeholder management skills

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space.

The part you will play

The Regional Commercial Excellence Manager is a central role focusing on driving operational support across commercial, graphic design and chat functions – our core service offerings. We are looking for a dual role of account management with strong PMO skills to develop processes to drive efficiency and quality in service offers, support tool adoption and leverage the right tools, data and systems to improve how we service our brand clients.

As a Regional Commercial Excellence Manager you will take charge of 

• Drive regional key account management for strategic clients, ensuring alignment with commercial objectives and consistent performance across markets
• Drive commercial excellence projects pertaining to the adoption of internal and external tools to elevate Intrepid’s service quality
• Focus on training and development initiatives for Intrepid’s key account managers including supporting training curriculum development, materials development and hosting regular training sessions across the region
• Drive data-driven and customer-focused initiatives to optimize account management performance
• Manage the smooth implementation of new tools and processes to support commercial teams
• Engage in consultation with relevant stakeholders on issues associated with the success of customer experience projects and recommend improvements
• Identify key competitive trends on ecommerce platforms to ensure that best practices are well identified and adopted by Intrepid Group
• Build and maintain strong relationships with key stakeholders to identify growth opportunities and enhance client satisfaction
• Monitor and optimize key account performance using data-driven insights to support revenue growth and service excellence

What we are looking for - the ideal profile

• Fluent in English
• Experience with business fundamentals
• 2-5 years+  of work experience preferably in an ecommerce, marketing or commercial role
• Strong project management and stakeholder management capabilities
• An entrepreneurial and can-do spirit, comfortable with being able to work independently

In return, you will be getting

• We work with the most ambitious leading brands in ecommerce across South East Asia and the brand management team is the key interface between brands and our different in-house teams. In this role, you will have the most holistic overview of all facets of driving a successful e-commerce business    
• From Junior KAM to KAM to Senior KAM to Cluster Manager and beyond, this team offers a lot of opportunities for career progression and personal development, with increasing commercial and team management responsibilities
• Advanced systems and tools support you in running the stores of our clients, so you can focus your time on analyses, planning and initiatives that have the highest impact
• Brand Management is a very diverse discipline, from honing your analytical and commercial skills to communication, stakeholder management and negotiation, you will get to do it all and learn from a collaborative and supportive team of experts

We also offer

Best of Both Worlds

We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.

Culture that Brings Out the Best

At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.

Grow Without Limits

Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.

Rewarding You Right

We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.

Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties #LI-HG1

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.

The part you will play

As the Affiliate and KOL Manager at Intrepid, you will play a key role in driving revenue and customer acquisition through performance-based partnerships. You will be responsible for building, managing, and scaling affiliate marketing and KOL programs to support Intrepid’s eCommerce growth objectives.

You will oversee the end-to-end strategy, execution, and optimization of campaigns.

This includes recruiting new partners, managing ongoing relationships, tracking performance metrics, and ensuring alignment with business goals.

You will collaborate closely with internal teams across marketing, commercial, product, and analytics, as well as with external partners and influencers, to launch high-impact initiatives that drive traffic, conversions, and brand visibility.

As an Affiliate Manager, you will take charge of 

• Program Leadership: Lead and manage the Affiliate and KOL marketing programs, including strategy development, execution, and continuous optimization.
• Team Management: Supervise and mentor a team of 3-5 members, providing guidance, feedback, and support to ensure high performance and development.
• Recruit Affiliates / Partners: Identify, recruit, and build relationships with high-potential affiliates and KOLs to drive brand visibility and conversions, Negotiate commission rates and partnership terms.
• Campaign Optimization: Monitor, analyze, and optimize both affiliate and KOL campaigns to meet traffic, conversion, and revenue KPIs.
• Relationship Building: Develop and maintain strong relationships with affiliates, KOLs, influencers, and networks, fostering collaboration and long-term partnerships.
• Collaboration: Work closely with the marketing, sales, and content teams to align campaigns with overall brand and business goals.
• Budget & Resource Management: Manage the affiliate and KOL marketing budgets efficiently to ensure the best return on investment (ROI).
• Performance Reporting: Provide regular performance reports with data-driven insights and recommendations for improvements.
• Compliance & Quality Assurance: Ensure affiliate and KOL practices comply with company policies, industry regulations, and brand standards.
• Collaborate Cross- Functionally: Work with marketing, content, and product teams to sync affiliate promotions with overall eCommerce campaigns.
  
  

What we are looking for - the ideal profile

• Experience: 3-5 years of experience in affiliate marketing, influencer marketing, or digital marketing, with at least 1-2 years of team management experience.
• Leadership Skills: Proven ability to manage and motivate a small team to achieve targets and perform optimally.
• Affiliate & KOL Expertise: Strong knowledge of affiliate marketing networks, influencer management tools, and content creation strategies.
• Analytical Skills: Ability to use data and analytics to track performance, identify trends, and make informed decisions.
• Communication Skills: Excellent verbal and written communication skills in both English and Malay, with a knack for building relationships and negotiating terms.
• Results-Oriented: A proactive, self-motivated approach with a strong focus on achieving measurable outcomes.

In return, you will be getting

• You will work with our portfolio of leading international brands, delivering engaging livestreams and video content to the highest standards. This role offers exposure and experience that can open many opportunities in the industry. Many of our livestream hosts have gone on to become key brand ambassadors or built followings of millions while at Intrepid — the world is truly your oyster!
• We believe in an end to end omni-channel and full funnel approach to ensure seamless and consistent consumer journeys, and intrepid is one of the very few players who offer that full array of services under one roof. Brands love this model as it's streamlined and delivers strong performance, hence we are rapidly growing. This offers you wide exposure and exciting growth opportunities
• We believe in the combined power of creative genius and a data-driven approach. Whether it is live streaming, video or affiliates, you will have the data and knowledge how to analyze & optimize at your fingertips, so you can add that spark of creative brilliance to create magic. With your talent and our training, we deliver high performance.
• We are international, we know how to scale, and we are stable. Content is local, but what resonates and best practices apply across countries. Our regional exposure and teams allow us to learn faster and organize ourselves in the best way possible. You are joining a proven international company with a strong track record, but we move fast with a lot of freedom, a collaborative culture and no politics. The best of both worlds.
  
  

We also offer

Best of Both Worlds

We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.

Culture that Brings Out the Best

At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.

Grow Without Limits

Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.

Rewarding You Right

We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.

Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties