Total 8 job vacancies by AccorHotel

Bartender

We are looking for an experienced and customer-oriented Bartender to join our team.

Requirements:

• Minimum 1 year of bartending experience in a bar, restaurant, hotel, or similar hospitality environment.

• Knowledge of preparing and serving alcoholic and non-alcoholic beverages.

• Strong customer service and communication skills.

• Ability to work efficiently in a fast-paced environment.

• Professional appearance and positive attitude.

• Able to work flexible shifts, including weekends and public holidays.

Key Responsibilities:

• Prepare and serve beverages according to company standards.

• Provide excellent customer service and engage with guests professionally.

• Maintain cleanliness and organization of the bar area.

• Monitor stock levels and assist with inventory management.

• Handle customer orders and payments accurately.

• Ensure compliance with health, safety, and responsible alcohol service regulations.

Eligibility:

• Due to work permit requirements, only Malaysian citizens are eligible to apply.

Job Type: Full-time / Part-time

Salary: To be discussed based on experience.

• Learn to ensure a smooth and efficient experience delivered to all guests at registration, during their stay and at check out.
• Accurately and efficiently receive and process guest reservations whilst observing policy and procedures for the hotel operation.
• Learn to attend to all incoming calls in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.
• To ensure that the highest level of customer satisfaction & service is offered and maintained at all times in relation to welcoming guests to the hotel complex. 
• Learn to ensure accuracy of reservations in respect of depositing information, billing/credit details, VIP/Guest special requests, room rates and guest information.
• Ensure procedures are followed (regarding guest transportation, luggage collection and storage), and guest confidentiality.
• Ensure all equipment is kept in good working order and used only for the purpose for which it was intended.
• Work together with trust so that colleagues and management meet the goals of the department/Hotel.
• Take responsibility to ensure all required tasks are completed accurately and within given time frames.

Sales Manager
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.
What’s in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities.
What you will be doing:
Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives
Establish parameters, quotes and negotiate prices and seal contracts
Participate in tradeshows, conventions and promotional events
Maintain accounts, contact, activity and business details

Supervises Security personnel on assigned shifts to ensure compliance with policies and procedures.

• In the absence of the Safety/Security Manager, functions on assigned shift as primary on center contact for on-duty supervisors, law enforcement agencies and other on-duty staff for immediate response to situations requiring Safety and Security staff attention.
• Continually makes physical inspections and security checks of grounds and facility and documents results.
• Performs safety/security officer duties and provides supervision to staff to protect life and property against theft, vandalism, misappropriation, fire, flood, or similar disaster on assigned shift in compliance with government, corporate, and management directives.
• Informs the Safety/Security Manager or designee of anything that warrants immediate attention, including major incidents, extreme emergencies, unscheduled arrival of important visitors, etc.
• Investigates incidents on center and provides clear and accurate reports.
• Controls disturbances and assists staff in de-escalating situations.
• Completes required security logs, documentation, and records accurately and on time.
• Accurately logs employees, visitors, vendors, and students as they enter and exit the center.
• Adheres to safety practices in all areas of responsibility.
• Fosters and sustains a conducive environment, ensuring it remains free from harassment, intimidation, and disrespect.
• Attends all required staff training opportunities.

Responsibilities:

• Learn and apply sales techniques, product knowledge, and customer service skills.
• Support the Marcom team in lead generation and client communication.
• Assist with Marcom administration tasks.
• Work towards achieving Marcom goals.
• Develop a strong foundation for a career in Marcom.

Job Summary:

Food & Beverage Attendant is responsible for providing excellent customer service by serving food and beverages to guests, ensuring a pleasant dining experience and maintaining cleanliness and hygiene standards in the outlet.

Key Responsibilities:

• Greet and welcome guests in a friendly and professional manner.
• Present menus and provide detailed information on food and beverage offerings.
• Take accurate orders and communicate them to the kitchen/bar team.
• Serve food and beverages promptly and according to service standards.
• Ensure tables are properly set up and maintained throughout service.
• Handle guest inquiries, requests and complaints efficiently.
• Process billing and payments accurately.
• Maintain cleanliness of dining area, service stations and equipment.
• Follow all hygiene, safety and sanitation guidelines.
• Upsell menu items and promotions to maximize revenue.
• Work closely with team members to ensure smooth operations.

Reservations Agent: You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience they can expect upon arrival.

What you will be doing:

• Manage reservations via phone, email, and online channels
• Communicate with guests prior to arrival
• Collaborate with the Front Office and other hotel departments
• Consistently offer exceptional, friendly, and engaging service
• Ensure the best options for guests while maximizing revenue through up-selling
• Recommend hotel facilities and assist guests with information and special requests
• Handle room reservation requests, enter rooming lists, and maintain accurate system data

We're looking for an experienced Director of Finance / Financial Controller to join our dynamic team. In this pivotal role, you will provide strategic financial leadership and business support to drive organizational performance and profitability. You will partner closely with senior management and department heads to deliver actionable financial insights, ensure regulatory compliance, and foster a culture of fiscal responsibility across all operations. This is an exceptional opportunity for a detail-oriented, analytical leader who thrives in a collaborative environment and is committed to driving sustainable business growth.

Business Partnering & Strategic Leadership

• Develop and maintain key relationships with the General Manager, Executive Committee, and department heads to provide comprehensive financial support and strategic guidance.
• Collaborate with operational leaders to analyze financial performance, identify variances, and recommend data-driven strategies to enhance business effectiveness.
• Contribute to critical business decisions regarding revenue generation, cost management, and capital investments.
• Support department heads in developing and implementing corrective action plans based on internal and external audit findings.
• Attend and actively participate in revenue management meetings to identify opportunities and risks across all revenue streams.
• Build strong business relationships with stakeholders by participating in strategic discussions and responding proactively to initiatives.

Financial Planning, Reporting & Analysis

• Prepare, analyze, and interpret comprehensive financial data and reports in a clear, comprehensible manner for all organizational levels.
• Lead the development and implementation of annual budgets, capital budgets, and rolling forecasts in conjunction with the General Manager and department heads.
• Establish and maintain accurate financial reporting procedures, ensuring timely delivery of monthly internal benchmarking and operational performance analysis reports.
• Monitor and analyze balance sheet accounts, identifying meaningful variations and communicating findings to senior management.
• Identify and implement best practices and benchmarking techniques to enhance revenues, improve productivity, and optimize cost efficiencies.
• Manage all facets of the capital process, including fixed asset tracking, sub-ledger maintenance, and depreciation management.
• Ensure accurate and consistent recording of financial and statistical data across a unified chart of accounts and expense dictionary.

Compliance, Risk Management & Controls

• Maintain fiduciary responsibility to the organization and stakeholders by ensuring full compliance with policies, accounting standards, and local regulatory requirements.
• Safeguard organizational assets and interests by serving as the guardian of management agreements, contracts, and critical legal documents.
• Conduct regular operational risk assessments, establish and maintain a comprehensive risk register, and develop action plans to mitigate identified risks.
• Ensure proper segregation of duties, monitor internal control systems regularly, and document compliance with established control procedures.
• Approve all cash disbursements and ensure proper documentation and execution of all financial transactions.
• Develop, implement, and monitor credit and collection procedures in accordance with corporate policies.
• Ensure timely and accurate reporting of all incidents in accordance with company protocol.

Additional Responsibilities

• Prepare and present special financial reports as required by senior management, corporate office and owners.
• Interact with external stakeholders including legal counsel, insurance companies, tax consultants, auditors, and financial institutions.
• Ensure compliance with all local laws, fiscal regulations, and licensing requirements applicable to Spain.
• Develop business acumen across all leadership levels to enhance understanding of financial impact on overall organizational performance.