Total 18 Full-time call center job vacancies in Malaysia

• Manage Lockout/Tagout (LOTO) procedures and ensure compliance across all contractors.
• Act as the primary liaison between construction, commissioning, and operations teams regarding energy safety.
• Review and approve energy isolation plans and permits.
• Conduct field inspections and audits to ensure adherence to safety protocols.
• Stop unsafe work practices and enforce OSHA and NFPA 70E standards.
• Monitor and report on energy usage and performance metrics.
• Validate mechanical and electrical system performance during commissioning.
• Assist in implementing energy-saving strategies and sustainability best practices.
• Maintain detailed records of energy control activities and compliance metrics.
• Train and mentor teams on electrical safety and energy isolation procedures.

• Conduct routine inspections of mechanical or electrical installations (HVAC systems, chilled water piping, generator systems, switchgear, UPS, cabling, etc.)
• Ensure all works are executed in accordance with design drawings, technical specifications, and applicable codes
• Monitor contractor activities and verify quality of workmanship
• Identify non-conformances and ensure corrective actions are implemented
• Witness and verify testing & commissioning activities (FAT/SAT, pre-functional, functional testing)
• Maintain detailed inspection records, reports, and documentation
• Coordinate with project managers, consultants, and contractors to resolve technical issues
• Ensure compliance with safety standards and project QA/QC procedures
• Support handover documentation and final acceptance processes

• Lead and manage all CSA construction activities on-site for the data center project
• Oversee earthworks, substructure, superstructure, architectural, and finishing works
• Coordinate with design consultants, contractors, and project stakeholders
• Ensure CSA works align with MEP coordination, interfaces, and sequencing requirements
• Review and manage construction drawings, method statements, and shop drawings
• Monitor project progress, schedules, and budgets for CSA packages
• Ensure compliance with local authority regulations, building codes, and project specifications
• Implement and enforce quality assurance and quality control (QA/QC) processes
• Ensure strict adherence to health, safety, and environmental (HSE) standards
• Conduct site inspections, manage defects, and support handover and close-out activities

• Lead and manage all MEP construction activities on-site for the data center project
• Coordinate with consultants, contractors, vendors, and stakeholders to ensure project alignment
• Oversee installation, testing, and commissioning (ITC) of mechanical and electrical systems
• Ensure compliance with project specifications, design drawings, and international standards
• Monitor project timelines, budgets, and resource allocations
• Identify and mitigate risks related to MEP works
• Conduct regular site inspections and progress reporting
• Drive quality control and assurance processes across all MEP disciplines
• Ensure strict adherence to health, safety, and environmental (HSE) regulations
• Support client meetings, technical reviews, and project updates

• Implement and monitor site-specific HSE policies and procedures in line with local regulations and project requirements
• Conduct daily site inspections, audits, and safety walkabouts to identify hazards and ensure compliance
• Lead toolbox talks, safety briefings, and training sessions for site personnel and subcontractors
• Ensure proper use of PPE (Personal Protective Equipment) and enforce safety protocols at all times
• Investigate incidents, near-misses, and accidents, and prepare detailed incident reports and corrective actions
• Coordinate with project managers, engineers, contractors, and clients to maintain a safe work environment
• Oversee high-risk activities such as working at heights, confined spaces, electrical works, and chemical handling
• Maintain and update all safety documentation, permits-to-work, and compliance records
• Support emergency response planning and drills

• Assist in the delivery of project management services throughout the project lifecycle.
• Conduct background research, data collection, and benchmarking to support decision-making.
• Establish and maintain effective project documentation and reporting systems.
• Support the development and updating of detailed project plans and schedules.
• Track project progress and performance indicators; prepare updates and reports.
• Manage change control processes and maintain accurate change logs.
• Draft formal progress reports and presentations for stakeholders.
• Liaise with clients, contractors, consultants, and other stakeholders.
• Attend project meetings and produce accurate and timely meeting minutes.
• Support communication flow between internal and external teams.

The Procurement Manager is responsible for overseeing procurement activities within a defined function or project segment. This role requires deep expertise in procurement processes, strong analytical capabilities, and the ability to influence stakeholders to achieve optimal sourcing outcomes. The incumbent ensures alignment between procurement activities and broader organizational objectives.

Key Responsibilities

Procurement Strategy & Execution

• Lead end-to-end procurement activities for assigned categories, projects, or business units.
• Ensure procurement strategies align with organizational goals and operational requirements.
• Drive cost optimization, supplier performance, and value creation across procurement initiatives.

Stakeholder Management & Influence

• Collaborate with cross-functional stakeholders to understand business needs and priorities.
• Influence decision-making through data-driven insights and negotiation skills.
• Resolve conflicts and guide stakeholders toward optimal procurement outcomes.

Problem Solving & Analysis

• Address complex, multi-variable procurement challenges affecting multiple stakeholders.
• Conduct root cause analysis to identify underlying issues and implement sustainable solutions.
• Prioritize competing demands while balancing cost, quality, risk, and timelines.

Supplier & Contract Management

• Develop and manage supplier relationships to ensure performance, compliance, and continuous improvement.
• Lead negotiations and contract management to secure favorable terms and mitigate risks.
• Monitor supplier performance and drive corrective actions when necessary.

Process Integration & Improvement

• Understand how procurement activities interlink with broader business processes.
• Identify and implement process improvements to enhance efficiency and effectiveness.
• Ensure governance, compliance, and adherence to procurement policies and standards.

Team Coordination & Guidance

• Provide informal leadership, guidance, and mentorship to team members or small workgroups.
• Coordinate cross-functional efforts to deliver procurement objectives efficiently.
• Support capability building within the procurement function.

Decision-Making & Accountability

• Accountable for the full outcomes of a procurement function, category, or project segment.
• Makes decisions that impact cost, supplier performance, and operational efficiency.
• Exercises judgment in complex situations with multiple variables and stakeholder considerations.

• Develops, implements, and maintains technical quality assurance and control systems and activities.
• Defines and specifies the implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of the construction and future operation management.
• Participates in the reviewing of engineering designs to contribute quality requirements and considerations.
• Assists construction support areas in gathering and analyzing data.
• Demonstrable experience in the managing of multi-disciplined semiconductor projects and/or other relevant industries is strongly preferred.
• Implement construction quality management in construction activities.
• Collaborate with core team to perform the audits to validate and confirm Contractors’ QA/QC (Quality Assurance and Quality Control) activities.
• Focal Point for specific discipline, excellent familiarity with the project scope and drawings.
• Review and follow up the Contractors’ QA/QC plans and relevant Quality Documentation and verify execution is done per latest and updated IFC.
• Review and follow up the Contractors’ Quality records.
• Issues and tracks NCR (Non-Conformance Record) items till closure.
• Supports and coordinates Mock-ups.
• Escalation path for relevant Lead Project Manager.
• Performs incremental checks to validate and confirm Contractors’ installations.
• Attend mutual QC walk down with Owners.
• Supports Design Verification (DV) Process and start-up and commissioning quality issues.
• Root cause analysis and problem-solving program. Tracking defect rectification and closure in time.
• Perform Quality training for Subcontractors.
• Summarize and categorize all kinds of Quality inspection statistic data and list down for supervision, analysis and outcome report for improvement and recovery.

• Develop MEP project plans aligned with overall goals and timelines.
• Lead multidisciplinary teams to meet project milestones.
• Oversee MEP design development and ensure compliance with standards.
• Provide expert guidance on mechanical, electrical, and plumbing systems.
• Ensure integration of MEP with CSA systems.
• Enforce quality assurance through audits and reviews.
• Manage design changes and assess project impacts.
• Identify and mitigate MEP-related risks.
• Act as main contact for MEP coordination and communication.
• Plan and implement commissioning for all MEP systems.
• Train client teams on MEP system operation and maintenance.
• Ensure smooth final handover of fully operational MEP systems.

• Develop, implement, and maintain comprehensive HSE programs and policies tailored to high voltage substation construction activities.
• Ensure project is in compliance with relevant local and national health, safety, and environmental regulations, as well as the company standards and policies.
• To provide the best practice HSE solution on day-to-day monitor and report to maintain high HSE standards in the field.
• Conduct regular risk assessments and job hazard analyses to identify potential hazards and implement appropriate control measures.
• Conduct regular site inspections and audits to monitor compliance with HSE standards. Identify areas for improvement and implement corrective actions.
• to monitor and review the implementation of HSE standard at the high voltage substation construction site.
• Ensuring project meeting that we chair starts with a Health & Safety moment which we initiate through our dedicated Health, Safety, Wellbeing App
• Ensuring all employees, contractors, subcontractors and vendors on site have a requisite level of compliant safety training resulting in them having knowledge of high degree of hazard awareness.
• Adopting a collaborative approach to health and safety across the entire project team promoting safety accountability at all levels, including from the client and owner.
• Setting a zero-tolerance health and safety culture.
• Adopting health and safety assurance process emphasizes leading indicators, which are effective in the developing mitigations to risks on the project site
• Proactively undertaking site supervision of works activities to address safety concerns or identified risk activities.

• Project documentation and project filing to all online sharing and offline platforms as per required
• Ensuring that the files in the onboarding pack and online sharing platforms are up to date
• Collation for certificate of insurance and submission to project compliance coordinator
• To prepare formal project progress and other reports includes but not limited to weekly progress report, master schedule, risk register and audit documentation tracker
• Supports in the preparation of the project execution plan
• Liaise closely with the local project managers to obtain the information that is required
• Ensure that the local project managers are aligned and accountable with the reporting information
• To attend meetings and draft minutes
• Support in the update of the program tracker and ensure that or data quality validation errors are resolved
• Support in ensuring the relevant scores for the project key performance indicators are being achieved
• Support the physical closure process of the projects
• Liaise with project compliance coordinator to ensure all compliance documents are provided for project closure

• Develop and manage the integrated project schedule using Primavera P6 or MS Project.
• Coordinate with multidisciplinary teams to ensure alignment of planning activities.
• Monitor project progress and update schedules regularly to reflect actual performance.
• Conduct critical path analysis and scenario planning to support project decisions.
• Generate accurate progress reports and dashboards for stakeholders.
• Identify schedule risks and propose mitigation strategies.
• Support project controls including resource loading, earned value analysis, and forecasting.
• Participate in project meetings and provide planning insights to the team.

• Lead and manage CSA construction activities
• Coordinate with design, engineering, procurement, and other construction disciplines to ensure seamless project execution.
• Review and validate CSA design documents, drawings, and specifications.
• Oversee site preparation, foundation, structural steel, concrete, architectural finishes, and cleanroom construction.
• Ensure compliance with local building codes, safety regulations, and environmental standards.
• Manage subcontractors and vendors, including scheduling, performance monitoring, and issue resolution.
• Conduct regular site inspections and quality audits.
• Track progress, manage change orders, and report on project status to stakeholders.
• Collaborate with internal teams and external consultants to resolve technical and construction challenges.
• Drive continuous improvement in construction methods, safety practices, and cost efficiency.

• Lead and manage end‑to‑end electrical works for data center projects, from construction through commissioning and handover
• Oversee MV/LV power distribution, including UPS systems, Generators, Switchgear, busducts, PDUs, Earthing and lightning protection systems
• Review and approve electrical drawings, single line diagrams (SLDs), method statements, shop drawings, and technical submissions, FAT, SAT, IST, testing and commissioning documentation
• Coordinate with other teams, electrical subcontractors and vendors and local authorities and TNB

• Develops, implements, and maintains technical quality assurance and control systems and activities.
• Defines and specifies the implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of the construction and future operation management.
• Participates in the reviewing of engineering designs to contribute quality requirements and considerations.
• Assists construction support areas in gathering and analyzing data.
• Demonstrable experience in the managing of multi-disciplined semiconductor projects and/or other relevant industries is strongly preferred.
• Implement construction quality management in construction activities.
• Collaborate with core team to perform the audits to validate and confirm Contractors’ QA/QC (Quality Assurance and Quality Control) activities.
• Focal Point for specific discipline, excellent familiarity with the project scope and drawings.
• Review and follow up the Contractors’ QA/QC plans and relevant Quality Documentation and verify execution is done per latest and updated IFC.
• Review and follow up the Contractors’ Quality records.
• Issues and tracks NCR (Non-Conformance Record) items till closure.
• Supports and coordinates Mock-ups.
• Escalation path for relevant Lead Project Manager.
• Performs incremental checks to validate and confirm Contractors’ installations.
• Attend mutual QC walk down with Owners.
• Supports Design Verification (DV) Process and start-up and commissioning quality issues.
• Root cause analysis and problem-solving program. Tracking defect rectification and closure in time.
• Perform Quality training for Subcontractors.
• Summarize and categorize all kinds of Quality inspection statistic data and list down for supervision, analysis and outcome report for improvement and recovery.

• Assist in the delivery of project management services throughout the project lifecycle.
• Conduct background research, data collection, and benchmarking to support decision-making.
• Establish and maintain effective project documentation and reporting systems.
• Support the development and updating of detailed project plans and schedules.
• Track project progress and performance indicators; prepare updates and reports.
• Manage change control processes and maintain accurate change logs.
• Draft formal progress reports and presentations for stakeholders.
• Stakeholder Engagement
• Liaise with clients, contractors, consultants, and other stakeholders.
• Attend project meetings and produce accurate and timely meeting minutes.
• Support communication flow between internal and external teams.

Team Leadership & Development

• Support the development of junior team members by providing day-to-day guidance, sharing technical knowledge, and encouraging collaboration.
• Contribute to a positive team culture by promoting open communication, mutual respect, and shared accountability.
• Demonstrate professionalism, reliability, and a proactive attitude in team interactions.
• Assist in onboarding new team members and helping them integrate into project workflows.

Client & Stakeholder Engagement

• Coordinate with clients, consultants, contractors, and suppliers to ensure smooth project execution and alignment with objectives.
• Facilitate regular stakeholder meetings and reporting to maintain transparency and progress visibility.
• Build productive working relationships with internal and external stakeholders through consistent follow-up and responsiveness.
• Support conflict resolution and issue management by escalating appropriately and offering practical solutions.
• Assist in onboarding new team members and helping them integrate into project workflows.

Project Planning & Execution

• Lead overall project management to ensure quality, cost, statutory compliance, safety, environmental standards, and scheduling requirements are met.
• Manage the implementation of the master programme, including materials and long lead items, ensuring alignment with project milestones and delivery timelines.
• Update and maintain the master programme and ensure short-term programmes—such as weekly work plans, look-ahead schedules, and inspection timelines—are reviewed and communicated effectively to all relevant stakeholders.
• Plan and organize statutory inspections and ensure timely approvals.

Site Coordination

• Monitor progress and quality through regular updates and collaboration with site teams or contractors.
• Ensure safety standards and compliance are implemented across all project activities.
• Support effective project administration, including documentation, reporting, and issue resolution.

Stakeholder Management

• Oversee and manage external consultants and multidisciplinary teams to ensure their deliverables align with the project’s strategic objectives, timelines, and budgetary constraints.
• Act as the key liaison between internal stakeholders and external consultants to maintain clear communication and ensure consistent progress toward project milestones.
• Facilitate and lead regular project progress meetings with consultants and stakeholders, ensuring alignment with project objectives.
• Foster a collaborative team environment and promote knowledge sharing across the project team.

Project Reporting

• Produce comprehensive project reports that capture key updates, risks, decisions, and action items to maintain transparency and informed decision-making.
• Prepare and manage project schedules using appropriate tools such as Microsoft Project, Primavera P6, or Excel, including baseline setting, critical path analysis, and progress tracking.

Procurement Management

• Manage the full procurement process for consultants, including drafting scopes, evaluating bids, and negotiating contracts.
• Ensure all procurement activities comply with internal policies and governance & compliance frameworks.
• Support timely engagement and onboarding of consultants aligned with project needs.
• Work closely with internal teams and consultants to ensure procurement outcomes support project goals.

• Develop, implement, and maintain comprehensive HSE programs and policies tailored to high voltage substation construction activities.
• Ensure project is in compliance with relevant local and national health, safety, and environmental regulations, as well as the company standards and policies.
• To provide the best practice HSE solution on day-to-day monitor and report to maintain high HSE standards in the field.
• Conduct regular risk assessments and job hazard analyses to identify potential hazards and implement appropriate control measures.
• Conduct regular site inspections and audits to monitor compliance with HSE standards. Identify areas for improvement and implement corrective actions.
• to monitor and review the implementation of HSE standard at the high voltage substation construction site.
• Ensuring project meeting that we chair starts with a Health & Safety moment which we initiate through our dedicated Health, Safety, Wellbeing App
• Ensuring all employees, contractors, subcontractors and vendors on site have a requisite level of compliant safety training resulting in them having knowledge of high degree of hazard awareness.
• Adopting a collaborative approach to health and safety across the entire project team promoting safety accountability at all levels, including from the client and owner.
• Setting a zero-tolerance health and safety culture.
• Adopting health and safety assurance process emphasizes leading indicators, which are effective in the developing mitigations to risks on the project site
• Proactively undertaking site supervision of works activities to address safety concerns or identified risk activities.