Total 17 Others/Any assistant manager job vacancies in George Town, Penang

Job Responsibilities：

• Assist in daily HR and administrative operations.
• Support recruitment activities including job posting, interview arrangement, and onboarding process.
• Maintain and update employee records, attendance, leave, and HR documentation.
• Assist in payroll preparation and ensure employee information is accurate.
• Coordinate staff confirmation, resignation, renewal, and other HR-related processes.
• Handle employee inquiries regarding HR policies and procedures.
• Assist in organizing staff training, engagement activities, and company events.
• Ensure compliance with company policies and labor regulations.
• Prepare HR reports and other administrative documentation when required.
• Perform other ad-hoc duties assigned by management.

Job Requirements:

• Diploma or Bachelor’s Degree in Human Resource Management, Business Administration, or related field.
• Minimum 1–2 years of HR or administrative experience is preferred.
• Fresh graduates and male candidates are encouraged to apply
• Familiar with Microsoft Office applications.
• Basic knowledge of Malaysia Employment Act and HR practices is an added advantage.
• Good communication and interpersonal skills.
• Responsible, organized, and able to handle confidential information professionally.
• Able to multitask and work independently in a fast-paced environment.

Perks & Benefits

• EPF & SOCSO
• Annual Leave & Medical Leave
• Staff Meal / Accommodation (if applicable)
• Career Advancement Opportunities
• Training & Development Support

Key Responsibilities:

• Oversee daily restaurant operations and ensure smooth service flow.
• Manage staff scheduling, training, and performance.
• Maintain high standards of food quality, hygiene, cleanliness, and customer service.
• Monitor inventory, stock ordering, and cost control.
• Handle customer feedback and resolve operational issues professionally.
• Work closely with the kitchen and service team to improve efficiency and guest satisfaction.
• Ensure compliance with company policies and food safety regulations.
• Prepare operational reports and support business growth initiatives.

Job Requirements:

• Minimum 3–5 years of experience in F&B or restaurant management.
• Strong leadership and team management skills.
• Good communication and problem-solving abilities.
• Experience in vegetarian restaurant operations will be an added advantage.
• Candidate with strong experience in Indian cuisine and restaurant operations ( Tamil speaking candidates are encouraged to apply ）
• Able to work on weekends and public holidays when required.
• Proficient in English and Bahasa Malaysia; additional languages will be an advantage.

Perks & Benefits

• EPF & SOCSO
• Annual Leave & Medical Leave
• Staff Meal / Accommodation (if applicable)
• Career Advancement Opportunities
• Training & Development Support

資格和經驗：

• 應徵者必須至少擁有高中/STPM/“A”水準/大學預科、文憑/高級文憑/高等文憑/研究生文憑、學士學位/研究生文憑/商業研究/行政/管理、商務、物流/運輸或同等專業的專業學位。
• 歡迎具有建築、基礎設施或EPC承包商材料採購經驗的候選人申請。
• 由於需要處理總部提供的中文文件並與供應商聯絡，因此優先考慮中文流利（口語和書面）的候選人。
• 應徵者必須能夠輪班工作，包括週末（週六）。

任務與職責：

• 採購主要材料和租賃機械設備，以支援 CSA 和 MEP 團隊。
• 與營運團隊會面，並傳達他們的採購需求。
• 確保節約成本、獲得回扣並符合專案策略。
• 支援材料和設備包的招標流程。
• 協助財務部門安排供應商或分包商的付款事宜。
• 根據管理層不時提出的要求，完成所有任務。

福利待遇

• 定期團隊活動
• 醫療保險
• 個人發展機會

Qualifications & experience:

• Candidate must possess at least Higher Secondary/STPM/"A" Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management, Commerce, Logistic/Transportation or equivalent.
• Candidates with materials procurement experience from any construction, infrastructure, or EPC contractor encourage to apply.
• Candidate fluent in Chinese (Verbal & Written) preferable due to the need handling Chinese language documents from HQ and liaising with vendor.
• Candidate must be able to work alternative for weekends(Saturday).

Tasks & responsibilities:

• Purchase major materials and machinery rentals to support CSA and MEP team.
• Meet with operational teams and deliver their buying requirements.
• Ensure savings, rebates and compliance are achieved in line with project strategy.
• Support tender process for materials and plant packages.
• Support account department in payment arrangement for suppliers or subcontractors.
• To carry out all the assignments as per required by management from time to time.

Perks & Benefits

• Regular team activities
• Medical insurance
• Personal development opportunities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To develop and manage the Planning Department for company to operate with high level of efficiency, integrity, and enthusiasm, striving to achieve excellence (and avoid mediocrity) in all endeavors.
• Ensure efficient operations through careful management of all sizing effort, enhance customers' satisfaction, and ensure 100% on-time delivery against commits.
• Responsible for driving a systematic process to receive and evaluate customer demand, ensure a feasible operational plan is always in place, support the operation’s business development effort with current and potential customers, and drive continuous improvement in key materials metrics.
• Upon receipt of properly authorized customer demand, co-ordinate the sizing effort and develop plans which maximizes customers' satisfaction and utilization of resources.
• Empower all Planning personnel and coach them to champion and take ownership of the following effort as related to their individual needs of the work-cell:
• Reconcile the Master Production Schedule to customer Purchase Order coverage or LOA accordance to the MSA/SLA in a Business Unit.
• Assess production schedules revise, when necessary, optimize run quantities, minimize changeovers, and achieve 100% on-time delivery.
• Update and maintain the Master Production Schedule as changes are identified in order for the MRP to reflect accurate, up-to-date information.
• Co-ordinate and resolve outstanding materials issues with the buyers to eliminate surprises material shortages.
• Recruit and maintain high caliber staff appropriate to business circumstances. Maintain a good cross-training program and a strong succession plan to accommodate changes in business needs.
• Ensure employees are given proper training, tools, and resources to execute their responsibility. Develop, motivate, and challenge all team members to perform to their full potential, providing direct and timely feedback in formal and informal media.
• Prepare periodic performance reviews of all reporting Planners & career path.
• Review all relevant policies and procedures (as initiated and revised) with department members, Coaching them regarding the specific instruction to them assignments. Ensure everyone’s comprehension, as well as their on-going support and compliance.
• Managing and continuous getting, monitoring, and reviewing of workcell goals and objectives. Always maintain a clear understanding of customer contracts and liability agreements.
• Continuously improve efficiency, accuracy, and effectiveness of the planning function to drive down the overall cost of material management.
• Enforce the Corporate "Rules of the Road" commandments, cultural creed, and Corporate Operation's policies and procedures.
• Support the development and implementation of company's standard planning strategies and systems.
• Develop capabilities by accepting and resolving all additional special projects deemed necessary by the Leaders

JOB REQUIREMENTS:

• Possess in-depth knowledge of End-to-End planning.
• Possess thorough knowledge of and adherence to company policies and procedures.
• Ability to interact with all levels of management, both verbally and in writing.
• Maintain discretion and confidentially in personnel and business issues at all times.
• Independent & able to adapt fast-paced environment.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Professional Degree in any discipline with at least 10 years of experience in Planning field. Added on advantage in Purchasing and Inventory Control and of a similar manufacturing environment.
• Extremely strong skills with proven track record in communication, leadership, business analysis, process development, administration, and change management are required. Attention to detail and ability to work well with teams is also required.
• Ability to work under pressure effectively and professionally, in a team-oriented environment, with frequent changes in deadlines and priorities.

Apply Link: https://jobs.persolmalaysia.com/detail/36467?apply_id=36467&utm_source=jobstore&utm_medium=sponsored

Contact Email: [email protected]

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

主要職責和責任：

• 為公司發展和管理規劃部門，使其有效率、誠信、熱情地運作，力求在所有工作中做到卓越（避免平庸）。
• 透過精心管理所有尺寸測量工作，確保高效運營，提高客戶滿意度，並確保 100% 按時交付承諾的產品。
• 負責推動系統化的流程來接收和評估客戶需求，確保始終有可行的營運計劃，支援營運部門與現有客戶和潛在客戶的業務發展工作，並推動關鍵材料指標的持續改進。
• 收到經正式授權的客戶需求後，協調尺寸確定工作，並制定計劃，以最大限度地提高客戶滿意度和資源利用率。
• 賦予所有規劃人員權力，並指導他們根據各自工作單元的需求，積極主動地承擔以下工作：
• 依照業務單位的 MSA/SLA，將主生產計畫與客戶採購訂單涵蓋範圍或 LOA 進行協調。
• 評估生產計劃，必要時進行修改，優化生產數量，最大限度地減少換線次數，實現 100% 準時交貨。
• 根據發現的變化，更新和維護主生產計劃，以便 MRP 反映準確、最新的資訊。
• 與買家協調解決未決的材料問題，以避免意外的材料短缺。
• 招募並留住符合業務需求的高素質員工。建立完善的交叉訓練體系和強而有力的繼任計劃，以適應業務需求的變化。
• 確保員工獲得履行職責所需的適當訓練、工具和資源。培養、激勵和挑戰所有團隊成員，使其充分發揮潛力，並透過正式和非正式管道提供直接及時的回饋。
• 定期對所有報告規劃人員進行績效評估並制定職涯發展規劃。
• 與部門成員一起審查所有相關政策和程序（包括已製定和修訂的），並指導他們完成具體任務。確保每個人都理解相關內容，並獲得他們的持續支持和遵守。
• 管理並持續取得、監控和審查工作單元的目標和指標。始終保持對客戶合約和責任協議的清晰理解。
• 持續提高計畫職能的效率、準確性和有效性，以降低物料管理的整體成本。
• 貫徹執行公司「行為準則」、文化信條以及公司營運政策和程序。
• 支持公司標準規劃策略和系統的製定和實施。
• 透過接受並解決領導階層認為必要的所有其他專案項目來提升自身能力。

工作要求：

• 具備端到端規劃的深入知識。
• 充分了解並遵守公司政策和程序。
• 能夠與各級管理人員進行口頭和書面溝通。
• 在人事和業務問題上，始終保持謹慎和保密。
• 獨立自主，能夠適應快節奏的工作環境。

教育和經驗要求：

• 擁有任何專業的專業學位，並在計劃領域至少有10年的工作經驗。具備採購和庫存控制以及類似製造環境的工作經驗者優先考慮。
• 應徵者需具備強大的溝通、領導、業務分析、流程開發、行政管理及變革管理能力，並具備相關成功經驗。此外，注重細節和良好的團隊合作能力也不可或缺。
• 能夠在壓力下有效率、專業地工作，適應團隊合作環境，並能應付頻繁變化的截止日期和優先事項。

申請連結：https://jobs.persolmalaysia.com/detail/36467?apply_id=36467&utm_source=jobstore&utm_medium=sponsored

聯絡信箱：[email protected]

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

主要職責：

• 負責餐廳日常運營，確保服務流程順暢。
• 管理員工排班、培訓和績效。
• 維持高標準的食品品質、衛生、清潔和客戶服務。
• 監控庫存、訂購庫存和成本控制。
• 專業地處理客戶回饋並解決營運問題。
• 與廚房和服務團隊緊密合作，提高效率和顧客滿意度。
• 確保遵守公司政策和食品安全法規。
• 準備營運報告並支援業務成長計劃。

職位要求：

• 至少3-5年餐飲或餐廳管理經驗。
• 較強的領導能力和團隊管理能力。
• 良好的溝通能力和解決問題的能力。
• 有素食餐廳營運經驗者優先考慮。
• 具備印度菜系和餐廳營運豐富經驗的候選人（鼓勵會說泰米爾語的候選人申請）
• 必要時能夠週末和假日加班。
• 精通英語和馬來語；掌握其他語言者優先考慮。

福利待遇

• 僱員公積金及社險
• 年假和病假
• 員工餐/住宿（如適用）
• 職涯晉升機會
• 培訓與發展支持

主要職責：

• 負責餐廳日常運營，確保服務流程順暢。
• 管理員工排班、培訓和績效。
• 維持高標準的食品品質、衛生、清潔和客戶服務。
• 監控庫存、訂購庫存和成本控制。
• 專業地處理客戶回饋並解決營運問題。
• 與廚房和服務團隊緊密合作，提高效率和顧客滿意度。
• 確保遵守公司政策和食品安全法規。
• 準備營運報告並支援業務成長計劃。

職位要求：

• 至少3-5年餐飲或餐廳管理經驗。
• 較強的領導能力和團隊管理能力。
• 良好的溝通能力和解決問題的能力。
• 有素食餐廳營運經驗者優先考慮。
• 具備印度菜系和餐廳營運豐富經驗的候選人（鼓勵會說泰米爾語的候選人申請）
• 必要時能夠週末和假日加班。
• 精通英語和馬來語；掌握其他語言者優先考慮。

福利待遇

• 僱員公積金及社險
• 年假和病假
• 員工餐/住宿（如適用）
• 職涯晉升機會
• 培訓與發展支持

工作職責：

• 協助處理日常人力資源和行政事務。
• 支援招募活動，包括職位發布、面試安排和入職流程。
• 維護和更新員工記錄、考勤、休假和人事文件。
• 協助準備薪資單，並確保員工資料準確無誤。
• 協調員工的確認、離職、續約及其他人力資源相關流程。
• 處理員工關於人力資源政策和程序的諮詢。
• 協助組織員工培訓、員工活動和公司活動。
• 確保遵守公司政策和勞動法規。
• 按要求準備人事報告和其他行政文件。
• 執行管理層指派的其他臨時性任務。

職位要求：

• 人力資源管理、工商管理或相關領域的文憑或學士學位。
• 最好具備1-2年的人力資源或行政工作經驗。
• 歡迎應屆畢業生和男性求職者申請。
• 熟悉微軟辦公軟體。
• 具備馬來西亞僱傭法和人力資源實務的基本知識者優先考慮。
• 良好的溝通和人際交往能力。
• 責任感強，做事有條理，能夠專業地處理機密資訊。
• 能夠在快節奏的環境中同時處理多項任務並獨立工作。

福利待遇

• 僱員公積金及社險
• 年假和病假
• 員工餐/住宿（如適用）
• 職涯晉升機會
• 培訓與發展支持

Responsibilities:

• Process cash, credit card, and digital transactions accurately using POS systems and handling returns.
• Greet customers, assist in finding products, provide product information, and resolve inquiries or complaints.
• Restock shelves, arrange displays and check product expiry dates
• Ensure cleanliness and organization of the cashier area and overall shop floor.
• Perform daily sales balancing, reporting, and prepare for daily shift

Perks & Benefits:

• EPF, SOCSO & EIS
• Yearly performance bonus
• Annual leave
• Personal development opportunities
• 5 working days per week

ATTENTION: GAMERS & ANYONE WHO LOVES I.T！We are a big computer shop in the Penang area. At BESTBUY, we focus on work and non-political performance. If you work hard, a monthly gratification commission will definitely be available. If you like helping customers solve their problems, we welcome you to join us!

Requirements:

- Work in a team

- Good communication skills

- Positive attitude

- Willing to learn something new

- Responsible

- Self-motivated sales person are added advantage

- Possessing own transport is an added advantage

- Willing to work at mainland area

- Able to work on shifts, weekends and public holidays

- Fresh graduates without experience are welcome to apply as there will be on-job training provided

Job Responsibilities :

- Achieve monthly sales target

- Stock & demo arrangement

- Merchandise display and replenishment of stocks

- Attend to customers' inquiries

- Stock take

- Assist ordering and receiving of stocks.

- Process cash and non-cash sales transactions

- Price checking & update

- Perform general housekeeping duties

- Computer setup & installation

- Installing hardware and software systems

- Maintaining or repairing equipment

- Troubleshooting a variety of computer issues

- Setting up computer security measures

- Offering technical support on-site or via phone

Perks & Benefits

• Salary + Commission
• EPF + SOCSO + EIS
• Overtime pay
• Annual bonus (Subject to performance)
• Annual leave
• Medical and hospitalisation leave 
• Medical claims
• Birthday celebration
• Public Holiday meal
• Sales and product training
• Uniform provided
• Staff purchase discount

Key Responsibilities:

• Plan, manage, and monitor project progress, schedules, and budgets
• Coordinate with clients, consultants, subcontractors, and internal teams
• Prepare project reports, timelines, and documentation
• Ensure compliance with safety regulations and company procedures
• Identify project risks and implement solutions proactively
• Oversee site activities and resolve technical or operational issues
• Ensure project quality meets required standards and specifications

Job Requirements:

• Degree in Engineering, Architecture, or related field
• Minimum 6-8 years experience in project management (construction background in CSA or M&E engineering)
• Strong leadership and coordination skills
• Able to manage multiple projects under tight deadlines
• Good communication in English & Bahasa Malaysia
• Familiar with project scheduling tools and site operations
• Willing to travel to project sites when required

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Panel Clinic
• Group Insurance ( After confirmation )

• Category Management
  • Provides cross-functional team leadership within assigned category(ies); leads cross-functional category team meetings
• Collaborates with manager and cross-functional peers to create long-term supplier strategies and roadmaps. Engages with internal stakeholders to develop and influence category strategy that aligns with long-term business objectives.
• Co-leads direct procurement supplier selection process with collaboration from Supplier Engineering and guidance from manager. Leverages knowledge of strategic sourcing practices to identify a core supply base able to offer lowest total cost of ownership and high-quality product while identifying value improvement opportunities.
• Collaborates with manager to align production supplier requirements and sourcing strategies with those of new product development (NPI) for designated suppliers/categories to ensure uninterrupted material availability, alignment of risk, and cost goals with long term vision for the category / business
• Prioritizes category team projects in collaboration with manager and ensures team goals and objectives are achieved
• Leverages knowledge of commodity trends to propose strategies and educate stakeholders
• Develops and presents category strategy review

• Supplier Performance Management
• Leads supplier scorecarding and supplier business reviews for assigned suppliers
• Proactively collaborates with supply base and procurement team to understand and communicate demand changes and minimize excess inventory or material shortages
• Leads continuous improvement efforts needed with suppliers
• Escalates issues with supplier executive leadership with support and guidance of manager

• Risk and Capacity Management

• Develops mitigation plans and programs for assigned suppliers and critical sub-tier suppliers; collaborates with manager and cross-functional peers to drive implementation
• Leads capacity assessments for assigned suppliers and critical sub-tier suppliers; anticipates long-term risks and installs proactive mitigations
• May serve as project manager for key supplier capacity or risk mitigation initiatives
• Leverages problem solving skills and develops counter-measures to implement long-term solutions to identified problems

• Contract and Cost Management

• Establishes contractual agreements with suppliers and amendments to existing agreements
• Negotiates long-term volume pricing, risk mitigation, and capacity agreements with key suppliers to support Intuitive’s volume growth
• Reviews, administers, and manages long-term purchase order and delivery commitments to designated suppliers as necessary to support production and/or sales requirements within the business
• Leads identification and implementation of cost reduction ideas to achieve year-over-year cost goals within assigned category(ies)

• Operational Management

• Supports plant purchasing by leading negotiations with suppliers to adopt and implement lean sourcing principles to enable 100% material availability and optimization of on-hand inventory levels
• Embraces continuous improvement techniques to drive toward attainment of key purchasing metrics (supplier on-time delivery, quality, risk management, inventory velocity, and cost reduction)
• May lead change management/change order implementation for complex projects
• Supports master data integrity for suppliers and parts

Our team is looking for a talented, motivated, and high-performing Senior Sales Engineer / Sales Manager to join our team. He/She is responsible for prospecting for new business, upselling, and cross-selling within our extensive install base, as well as delivering results against a quota. The ideal candidate will possess strong sales, interpersonal, and organizational skills. They should be comfortable with multitasking and be able to budget their resources in order to meet the assigned quotas for their role.

• Develop and implement sales strategies in Malaysia

• Meet with customers to understand their requirements and propose tailored solutions

• Prepare and deliver proposals including pricing, shipment timelines, and product details

• Manage and grow key accounts while developing new customers to drive sales revenue

• Collaborate with channel partners and internal technical teams to ensure customer satisfaction

• Track sales activities, forecast revenue, and report performance to SEA Sales Team Lead

• Serve as the main point of contact for customer issues, coordinating with support teams as needed

We are looking for a motivated, dynamic Service Manager to join our team based in Seksyen U5 Shah Alam. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.

In this role you will be responsible for:

A. Service

• To ensure entire service team completes all monthly services. State of service completion of 100%
• To maintain accurate records of all service vehicles in the branch in relation to:
• To manage & control the Branch’s fleet of service vehicles in a cost effective manner, and without compromising on safety
• Ensure all new businesses and installations are completed within 5 working days from the date of service agreement/job confirmation
• Ensure each service team is route-ridden once every 3 months
• Plans, organizes and prioritizes workload effectively.
• To ensure a general compliance of work procedures in all hygiene services undertaken in the area to the guidelines stated in the company’s manuals and instructions

a. Renewal of road tax and Puspakom inspections

b. Maintenance of service vehicles

c. Repair costs

d. Fuel usage

e. Driver logs

f. Service tools and safety equipment register

B. Stocks

• To monitor proper stock issuance and returns on weekly basis for all service teams
• To ensure that the service equipment, drills, service tools and safety equipment used is appropriate and in good condition and sufficient quantity to support the branch service obligations
• To attend monthly stock take and regular vehicle stock audit
• To conduct monthly service & warehouse meeting
• Supports in ensuring the store in the branch is being managed and controlled efficiently (inclusive of used EFR)

C. Administration

• Ensure that all required stock return, reports and e-claims to the Head Office are prepared accurately, and dispatched promptly
• To conduct formal weekly and monthly meetings with supervisors and technicians. Monthly meeting minutes are required for all meetings
• To provide the Branch Operations Manager with status reports on a weekly basis covering:

a. State of Service c. Customer Issues

b. Supervisors’ issues d. Other issues

D. Staff Recruitment, Welfare & Development

• Recruit (subject to prior approval from the Branch Manager/Branch Operations Manager) for new Service Technicians/Service Lady
• Induct, train and manage service staff effectively
• Maintain a high level of morale amongst service staff
• Ensure that all staff has full understanding of the Company’s objectives and policies

Quality Assurance & Training

• Service training: To organize induction program for new technicians, maintain training records, to coordinate and participate as trainer for refresher training for service technicians and new staffs recruitment for all departments. Ensure a high level of competence in the required skills amongst service staff by providing continuing training and practical assistance & guidance in the field
• QA: To coordinate regular QC and to follow-up with specific client complaints where required. Develop good customer relationships through being knowledgeable about your work, and taking ownership of service problems
• OCS 224: Ensure that all customer complaints (callouts) are attended to within 24 hours without further escalation
• Supervisors Audits: Ensure that Service Supervisors duties are audited monthly
• Technicians Audits/TPA Assessment: Ensure each Service Technician is audited according to company requirement
• Service Audits: To carry out regular service audits of branches in all service area
• Supervisors KPI: To ensure all supervisors meet their monthly KPI

E. Health & Safety

The Service Manager is responsible for implementing the arrangements detailed in the health and safety management system and the safe systems of work. Specifically the Service Manager will:

1. To understand and be aware of the requirement of Occupational Safety & Health Act 1994 to ensure that all staff for whom you are responsible are equally aware of the Act and its requirements.
2. To ensure that all chemicals are handled, stored and applied with due regard to the safety standards laid down within the Company, and that staff are never exposed to untoward risk in the course of their work
3. To ensure that all service vehicles are roadworthy & safe through monthly inspections
4. To constantly lead by example, Good & Safe Working Practices within the Branch.
5. Provide adequate supervision to all employees so that they work safely and without risk to health.
6. Carry out regular checks on the work of each employee reporting to them to ensure that work is carried out safely and in accordance with safe systems of work;
7. Remedy any deficiencies identified following audits/inspections;
8. Provide information, instruction and training to all employees so that they are competent to undertake their work safely;
9. Issue written work instructions for each work activity which specifies the appropriate safe system of work to be followed and any control measures identified from site-specific risk assessments;
10. Monitor the work of contractors so that they work safely and without risk to health and in accordance with the agreed safe systems of work.
11. Join monthly SHE review meeting conducted by BM/BOM

F. Care of Company Assets

• To ensure the proper use, maintenance and security of the Company’s premises, company vehicles, service equipment, stock of chemicals, hardware, monies and other properties of the Branch.

OTHER DUTIES:

• Sales team relationship: Maintain friendly and co-operative relations with the sales team providing sales leads, and other useful feedback from the customer
• Sales support: Support the sales team in achieving the sales targets for the branch. This includes assistance in special surveys and sales presentations where required
• Self-improvement: To constantly improve his/her knowledge of hygiene management by private study, membership of associations and attendance at courses, and also by the study of technical literature provided by the Company, and through practical experience in the field
• Agent of best practice: In all your actions, to promote the best working practices of this company and to transmit these practices in your role of overseeing the branch to your supervisors/coordinators.

The ideal candidate will possess:

• Minimum a Bachelor Degree in any related field with at least 5 years relevant Service Management/ Supervisory experience

• Strong leadership qualities with planning, organizing and problem solving ability
• Able to work in dynamic and fast paced environment
• Excellent in promoting teamwork and synergize the team towards achieving service KPI
• Able to work autonomously and thrive on challenges
• Possess own vehicle, is a Malaysian or holds a relevant resident status
• Driven by data, analytical, able to develop team by managing their service activities and coach them accordingly

• Required valid driving license because driving is part of the job requirement for this designation

Highly Desirable:

• Excellent problem solving , multi-tasking & planning skills
• Ability to motivate and manage a team to achieve & meet service KPI
• Ability to think on your feet to coach team with service and customer focused solutions
• Versatility to build rapport with people at all levels
• Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia
• Commercially focused and is alert of the changes and updates in market movement
• Able to travel to various locations within the designated territory

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes

The Quality Manager/Assistant Manager is responsible for supporting and ensuring the effective implementation of the company’s Quality, Safety, Health, and Environmental (QSHE) Management System. This includes ensuring compliance with international standards, ISO 9001 requirements, legal obligations, and client specifications across both corporate and project levels—particularly within solar farm operations.

Key Responsibilities

Quality Management & Compliance

• Assist in implementing and maintaining the company’s QSHE Management System in compliance with international standards, legal requirements, and local regulations.
• Plan, execute, and monitor ISO 9001 standards at corporate and project-site levels.
• Serve as liaison with relevant authorities and regulatory bodies for all Quality-related matters.
• Provide professional guidance and advice for effective implementation of the Quality Management System.
• Develop, lead, and promote Total Quality Management (TQM) excellence within the organization.

Continuous Improvement & Audits

• Drive continuous improvement of QSHE systems and implement practical mitigations for identified risks and concerns.
• Conduct inspections and internal quality audits across project sites (including solar farm operations), ensuring compliance with approved methods and standards.
• Prepare, review, and maintain detailed Quality Audit Reports and associated documentation.

Training & Development

• Design and implement Quality training programs and On-the-Job Training (OJT) to address competency gaps and improve risk mitigation.
• Promote a proactive quality culture through knowledge sharing and staff engagement.

Project QA/QC Execution

• Support Project Management Teams in developing and executing the Project Quality Plan (PQP) and QA/QC initiatives.
• Investigate and analyse Quality-related incidents, ensuring corrective and preventive actions are implemented to prevent recurrence.
• Ensure all project installations and processes adhere to approved quality methodologies.

Leadership & Coordination

• Lead sections of quality engagements, assign tasks, and review outputs for accuracy and completeness.
• Coordinate with clients and team members to ensure effective communication, timely progress reporting, and optimal service delivery.
• Support the Team Manager in managing tasks, resource allocation, and administrative functions.
• Drive team efficiency and accountability by monitoring utilization hours and performance outcomes.

• Bachelor’s Degree in Engineering (Civil and structural, Mechanical, Electrical or related field) or equivalent.
• Minimum 5–8 years of experience in QA/QC or Quality Management within EPC, Renewable Energy, or Construction sectors (Solar experience preferred).
• Sound knowledge of ISO 9001 standards, Total Quality Management, and relevant QSHE regulations.
• Proven experience with internal auditing, compliance, and process improvement.
• Strong interpersonal and communication skills for liaising with cross-functional teams and external authorities.
• Certification in Lead Auditor (ISO 9001) or equivalent is an advantage.

Key Competencies

• Excellent leadership and problem-solving abilities.
• Strong analytical, planning, and reporting skills.
• Attention to detail and commitment to continuous improvement.
• Proficiency in MS Office and quality management tools.
• Ability to work independently and collaboratively in dynamic project environments.