Total 18 Manager digital marketing executive specialist job vacancies in Malaysia

We are looking for a proactive and commercially minded Assistant Manager, Marketing & Business Development to support the company’s property development, commercial leasing and business growth initiatives.

This role will be involved in project marketing, branding, campaign execution, business development support, tenant / prospect engagement, market research, proposal preparation and coordination with internal and external stakeholders.

The ideal candidate should have relevant experience in property development, commercial property, leasing, real estate marketing, business development, retail, event venue or related industries.

Key Responsibilities

• Plan, coordinate and execute marketing activities for company projects, commercial spaces, sales gallery activities, launches, roadshows, exhibitions and promotional campaigns.
• Coordinate digital and offline marketing materials, including social media content, website updates, advertisements, brochures, signage, EDMs, presentation decks and other collaterals.
• Work with internal teams, designers, agencies, vendors and media partners to ensure marketing materials are accurate, timely and aligned with company branding.
• Identify potential business opportunities, tenants, brands, agents, strategic partners, collaborators and commercial prospects.
• Conduct initial engagement with prospects, tenants, agents or business partners to introduce company projects and explore potential collaboration.
• Prepare business proposals, presentation decks, company profiles, project information packs and supporting documents.
• Maintain business development pipeline records, prospect databases, follow-up status and meeting records.
• Support tenant sourcing, leasing-related marketing and commercial space promotion activities.
• Arrange site visits, project briefings, tenant presentations and follow-up meetings.
• Conduct market research on property market trends, commercial leasing trends, competitor developments, pricing, tenant mix and customer behaviour.
• Coordinate marketing events, project launches, roadshows, exhibitions, open houses, tenant engagement sessions and corporate activities.
• Liaise with vendors, agencies, consultants, agents, partners and internal teams to ensure smooth execution of activities.
• Ensure proper documentation and control of marketing approvals, quotations, proposals, vendor records and business development files.
• Perform any other duties and responsibilities as assigned by Management from time to time.

Job Requirements

• Bachelor’s Degree in Marketing, Business Administration, Mass Communication, Real Estate, Property Management, Business Development or related discipline.
• Minimum 5 to 7 years of relevant working experience in marketing, business development, leasing, property development, commercial property, real estate, retail, event venue or related industry.
• Experience in property development, commercial leasing, tenant engagement, project marketing or real estate business development will be an added advantage.
• Good understanding of marketing, branding, digital marketing, business development and commercial leasing support.
• Strong commercial awareness with ability to understand property market trends, customer behaviour and competitor activities.
• Good communication, presentation, proposal writing and stakeholder management skills.
• Able to prepare marketing materials, business proposals, presentation decks, reports and management updates.
• Good planning, coordination, follow-up and documentation skills.
• Proficient in Microsoft Office applications, especially PowerPoint, Excel and Word.
• Good command of English and Bahasa Malaysia. Mandarin will be an added advantage where business needs require communication with relevant customers, tenants, agents or business partners.
• Mature, proactive, business-minded and able to work with minimum supervision.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Medical insurance
• Open culture
• Paid training and development

Job Summary:

We are seeking energetic and young candidates for Senior Positions with expertise in Consultant Quantity Surveying to manage costs related to construction projects within a consultancy environment. The role focuses on managing all aspects of cost and contracts for construction projects.

Main Responsibilities:

• To prepare tender documents including measurements and Bills of Quantities.
• To prepare cost estimates.
• To be responsible in managing, monitoring and coordinating all quantity surveying work and contractual matters.
• To handle progress claims, site valuations, variation orders and final accounts.
• To attend project meetings.

Requirements:

• Minimum seven (7) years of working experience including in consultancy firms
• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Quantity Survey or equivalent.
• Required skill(s): Pre-Contract Management, Post Contract Management.
• Knowledge in AutoCAD and Measurement Software will be an added advantage
• Required language(s): English, Bahasa Malaysia
• Applicants should be Malaysian citizens or hold relevant residence status.

Perks & Benefits

• Allowance (medical, car parking, travel stipends, transportation, etc.)
• Flexible working hours
• Regular team activities
• Company trips
• Personal accident insurance
• Personal development opportunities
• Paid training and development

We are looking for a proactive and commercially minded Assistant Manager, Marketing & Business Development to support the company’s property development, commercial leasing and business growth initiatives.

This role will be involved in project marketing, branding, campaign execution, business development support, tenant / prospect engagement, market research, proposal preparation and coordination with internal and external stakeholders.

The ideal candidate should have relevant experience in property development, commercial property, leasing, real estate marketing, business development, retail, event venue or related industries.

Key Responsibilities

• Plan, coordinate and execute marketing activities for company projects, commercial spaces, sales gallery activities, launches, roadshows, exhibitions and promotional campaigns.
• Coordinate digital and offline marketing materials, including social media content, website updates, advertisements, brochures, signage, EDMs, presentation decks and other collaterals.
• Work with internal teams, designers, agencies, vendors and media partners to ensure marketing materials are accurate, timely and aligned with company branding.
• Identify potential business opportunities, tenants, brands, agents, strategic partners, collaborators and commercial prospects.
• Conduct initial engagement with prospects, tenants, agents or business partners to introduce company projects and explore potential collaboration.
• Prepare business proposals, presentation decks, company profiles, project information packs and supporting documents.
• Maintain business development pipeline records, prospect databases, follow-up status and meeting records.
• Support tenant sourcing, leasing-related marketing and commercial space promotion activities.
• Arrange site visits, project briefings, tenant presentations and follow-up meetings.
• Conduct market research on property market trends, commercial leasing trends, competitor developments, pricing, tenant mix and customer behaviour.
• Coordinate marketing events, project launches, roadshows, exhibitions, open houses, tenant engagement sessions and corporate activities.
• Liaise with vendors, agencies, consultants, agents, partners and internal teams to ensure smooth execution of activities.
• Ensure proper documentation and control of marketing approvals, quotations, proposals, vendor records and business development files.
• Perform any other duties and responsibilities as assigned by Management from time to time.

Job Requirements

• Bachelor’s Degree in Marketing, Business Administration, Mass Communication, Real Estate, Property Management, Business Development or related discipline.
• Minimum 5 to 7 years of relevant working experience in marketing, business development, leasing, property development, commercial property, real estate, retail, event venue or related industry.
• Experience in property development, commercial leasing, tenant engagement, project marketing or real estate business development will be an added advantage.
• Good understanding of marketing, branding, digital marketing, business development and commercial leasing support.
• Strong commercial awareness with ability to understand property market trends, customer behaviour and competitor activities.
• Good communication, presentation, proposal writing and stakeholder management skills.
• Able to prepare marketing materials, business proposals, presentation decks, reports and management updates.
• Good planning, coordination, follow-up and documentation skills.
• Proficient in Microsoft Office applications, especially PowerPoint, Excel and Word.
• Good command of English and Bahasa Malaysia. Mandarin will be an added advantage where business needs require communication with relevant customers, tenants, agents or business partners.
• Mature, proactive, business-minded and able to work with minimum supervision.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Medical insurance
• Open culture
• Paid training and development

我們正在尋找一位積極主動、具有商業頭腦的行銷和業務發展助理經理，以支持公司的房地產開發、商業租賃和業務成長計劃。

該職位將涉及專案行銷、品牌推廣、活動執行、業務拓展支援、租戶/潛在客戶互動、市場調查、提案準備以及與內部和外部利益相關者的協調。

理想的候選人應具備房地產開發、商業房地產、租賃、房地產行銷、業務拓展、零售、活動場地或相關行業的相關經驗。

主要職責

• 規劃、協調和執行公司專案、商業空間、銷售展廳活動、新品發布會、路演、展覽和促銷活動的行銷活動。
• 協調線上和線下行銷資料，包括社群媒體內容、網站更新、廣告、宣傳冊、標誌、EDM、簡報和其他宣傳資料。
• 與內部團隊、設計師、代理商、供應商和媒體合作夥伴合作，確保行銷材料準確、及時並與公司品牌保持一致。
• 尋找潛在的商業機會、租戶、品牌、代理商、策略合作夥伴、合作者和商業前景。
• 與潛在客戶、租戶、代理商或商業夥伴進行初步接觸，介紹公司專案並探討潛在的合作機會。
• 準備商業計劃書、簡報、公司簡介、專案資訊包和輔助文件。
• 維護業務發展管道記錄、潛在客戶資料庫、跟進狀態和會議記錄。
• 支持租戶招募、租賃相關行銷和商業空間推廣活動。
• 安排現場考察、專案簡報、租戶介紹和後續會議。
• 針對房地產市場趨勢、商業租賃趨勢、競爭對手發展、定價、租戶組合和客戶行為進行市場調查。
• 協調行銷活動、專案啟動、路演、展覽、開放日、租戶互動會議和企業活動。
• 與供應商、代理商、顧問、代理人、合作夥伴和內部團隊聯絡，以確保各項活動順利執行。
• 確保對行銷批准、報價、提案、供應商記錄和業務發展文件進行妥善記錄和控制。
• 履行管理層不時分配的其他職責。

職位要求

• 行銷、工商管理、大眾傳播、房地產、物業管理、業務拓展或相關專業的學士學位。
• 至少 5 至 7 年行銷、業務拓展、租賃、房地產開發、商業房地產、房地產、零售、活動場地或相關行業的經驗。
• 擁有房地產開發、商業租賃、租戶關係維護、專案行銷或房地產業務拓展方面的經驗將是加分項。
• 對行銷、品牌推廣、數位行銷、業務拓展和商業租賃支援有深入的了解。
• 具備較強的商業意識，能夠理解房地產市場趨勢、客戶行為和競爭對手的活動。
• 良好的溝通、表達、提案撰寫和利害關係人管理能力。
• 能夠準備行銷材料、商業計劃書、簡報、報告和管理更新。
• 良好的計劃、協調、跟進和文件記錄能力。
• 精通微軟辦公室軟體，尤其是 PowerPoint、Excel 和 Word。
• 精通英語和馬來語。若業務需要與相關客戶、租戶、代理商或商業夥伴溝通，掌握國語優先考慮。
• 成熟穩重，積極主動，有商業頭腦，能夠在最少的監督下獨立工作。

福利待遇

• 津貼（旅費、交通費等）
• 定期團隊活動
• 公司旅行
• 醫療保險
• 開放文化
• 有薪培訓和發展

Job description:

Brand Marketing Manager

Location: Kuala Lumpur, Malaysia, On-site.

Department: Marketing

Reports To: Head of Marketing, Continuum Hospitality Group

Experience: Minimum 4–6 years in Brand Management, preferably in F&B, Hospitality, or Luxury Brands.

About Continuum Hospitality Group

Continuum Hospitality Group is one of Malaysia’s fastest-growing F&B groups, managing a diverse portfolio of distinctive restaurant brands including Spice Guys, Cili Kampung, Kikyo, Kyo KL, Benihana, Dash at Desaru, and more.

With a vision to expand across Southeast Asia, Continuum Hospitality Group is building a hospitality ecosystem that champions innovation, experience design, and brand scalability. Our brands span across dining, nightlife, and lifestyle concepts — each crafted with precision to deliver memorable experiences and sustainable growth.

About the Role

We are seeking an experienced and commercially astute Brand Manager to lead and grow a portfolio of 2 to 4 distinctive brands under the Continuum Hospitality Group. This portfolio will encompass a mix of concepts, including All-Day Dining, Fine Dining, and Nightlife/Lifestyle venues. The Brand Manager will act as the primary brand custodian for their assigned portfolio, responsible for steering positioning, visibility, and profitability while ensuring the brand experience remains consistent, relevant, and aspirational across all touchpoints.

Key Responsibilities

• Brand Leadership & Portfolio Ownership

Serve as the primary brand custodian for 2-4 assigned brands, ensuring seamless alignment between the brand's philosophy, positioning, marketing initiatives, and operational execution.

Translate brand philosophy into actionable marketing initiatives that drive awareness, reputation, and revenue.

Uphold brand standards across all touchpoints, including digital, in-store, media, and partnerships, adapting strategies for different formats (e.g., luxury fine dining vs. high-energy nightlife).

Monitor brand health metrics, guest insights, and reservation trends to guide strategic decisions and optimize brand investments.

• Marketing Strategy & Execution

Develop and implement annual brand and marketing plans for the assigned portfolio that support sales targets and growth objectives.

Collaborate with the Head of Marketing and digital subsidiary/agencies to translate strategy into effective campaigns, promotions, and digital executions.

Plan and oversee offline marketing activations, including seasonal campaigns, menu launches, exclusive events, media/influencer tasting sessions, and activation of nightlife/lifestyle events.

Build and maintain strong relationships with media partners, influencers, and community stakeholders to strengthen share of voice and brand relevance.

• Cross-Functional & Stakeholder Management

Act as the key liaison between internal stakeholders (culinary, operations, marketing, finance) and external vendors or agencies, ensuring clear communication, feedback, and adherence to project timelines.

Work closely with outlet managers and operations teams across dining and nightlife concepts to ensure the brand narrative is consistently delivered in the guest experience.

Demonstrate sound judgment in balancing brand equity with commercial goals and ensure brand messaging supports both guest engagement and business outcomes.

• Professionalism & Accountability (Ownership Mandate)

Ownership and Proactiveness: Take full ownership of all assigned brands and tasks; proactively drive campaign planning and strategies without requiring micromanagement or constant hand-holding.

Communication & Reporting: Ensure all internal and external communication is well-managed and timely. Provide solid, proper, and actionable updates and recaps (WIP/MOMs) to the HOD.

WIP Leadership: Spearhead and lead Work-In-Progress (WIP) meetings for the assigned brand portfolio, dictating direction and managing team timelines.

Responsiveness: Be responsive during working hours, acknowledging that you are holding a senior, managerial position requiring continuous engagement with tasks and stakeholders.

• Working Hours & Flexibility

Standard Working Hours: Monday to Friday, 10:00 am to 7:00 pm.

Operational Flexibility: Due to the nature of F&B and Nightlife, the employee must be flexible to work on weekends, public holidays, or irregular hours when necessary.

Adjusted Event Hours (Nightlife Focus): If required to be present for events (e.g., in a bar/club) or marketing shoots/activities outside the office, the following protocols apply:

You are advised to be on-site for 1-2 hours to ensure work is done (e.g., event set-up, media checks).

You must inform the HOD of your activity through the right communication channels.

You are eligible to report to the office the next working day with adjusted hours, from 3:00 pm till 7:00 pm. based on prior agreements with HOD on a case-to-case basis.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code

我們正在尋找一位注重細節、積極主動的專案經理，負責管理和成功交付多個數位化專案。您將與內部團隊和客戶緊密合作，確保專案順利執行、按時交付並取得高品質成果。如果您喜歡承擔責任、解決問題並擅長結構化的專案協調，那麼這份工作非常適合您。

為什麼要加入 Sweetmag Digital

• 職涯發展：有機會接觸 Shopify、Magento、WordPress 等多個平台
• 快節奏的工作環境：參與各種令人興奮的數位項目
• 協作團隊：與開發人員、設計師和品質保證人員進行跨職能團隊合作
• 學習機會：鼓勵參加培訓、課程和實務經驗。
• 專業發展：強大的專案治理、文件記錄和標準作業程序驅動的環境

主要職責

1. 專案規劃與執行

• 與利害關係人合作，確定專案範圍、目標和交付成果。

• 制定詳細的專案計劃，包括時間表、里程碑、任務依賴關係和資源分配。

• 與銷售團隊召開啟動會議，使團隊成員與專案要求保持一致。

2. 團隊與資源管理

• 協調內部團隊（開發人員、設計師、品質保證人員）和外部供應商或客戶。

• 根據可用性和能力分配和管理資源。

• 監控工作量，並視需要調整資源分配和時間安排。

3. 客戶與利害關係人溝通

• 作為客戶與內部團隊之間的主要聯絡人。
• 管理利害關係人的期望，並定期提供專案更新（專案主資料）。
• 組織評審會議並管理簽字確認環節。

4. 預算與時間控制

• 追蹤專案預算，確保成本效益，防止超支。
• 控制專案進度，主動更新時間表，並透過正式的變更請求管理範圍變更。

5. 風險與問題管理

• 及早發現風險，評估影響，並制定緩解計畫。
• 將關鍵問題和瓶頸連同提出的解決方案上報給管理階層。
• 主導專案事後分析，記錄經驗教訓，以持續改善。

6. 風險與問題管理

• 及早發現風險，評估其影響，並制定緩解計畫。

• 將關鍵問題和瓶頸連同提出的解決方案上報給管理階層。

• 主導事後分析，總結經驗教訓，以持續改善。

流程與文件：

• 確保所有交付成果均有文件記錄，並符合既定的品質標準。

• 維護專案文件、任務追蹤工具（例如 JIRA、Lark）和溝通日誌。

• 確保遵守內部標準作業規程和業界最佳實務。

品質管理與專案交付

• 定義並維護專案特定的品質標準和驗收標準

與利害關係人、品質保證團隊和技術負責人合作。

• 監督整個測試生命週期，確保品質保證團隊擁有必要的資源，並確保所有測試活動（功能測試、回歸測試、效能測試等）都徹底且按時執行。

• 在提交使用者驗收測試 (UAT) 之前，進行正式審查以驗證所有專案交付成果是否符合已定義的業務需求和品質標準。

• 制定並管理全面的部署計劃，包括領導用戶

與客戶進行驗收測試 (UAT)，確保最終簽署確認，並監督專案順利部署到生產環境。

福利待遇

• 津貼（旅費、交通費等）
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 個人休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展

Kami sedang mencari Pengurus Projek yang berorientasikan perincian dan proaktif untuk mengurus dan melaksanakan pelbagai projek digital dengan jayanya. Anda akan bekerjasama rapat dengan pasukan dalaman dan pelanggan untuk memastikan pelaksanaan yang lancar, penghantaran tepat pada masanya dan hasil yang berkualiti tinggi. Peranan ini sesuai untuk seseorang yang gemar memiliki, menyelesaikan masalah dan penyelarasan projek yang berstruktur.

Mengapa Sertai Sweetmag Digital

• Pertumbuhan Kerjaya: Pendedahan kepada pelbagai platform seperti Shopify, Magento, WordPress dan banyak lagi
• Persekitaran Pantas: Bekerja pada projek digital yang pelbagai dan menarik
• Pasukan Kolaboratif: Kerja berpasukan merentas fungsi dengan pembangun, pereka bentuk dan QA
• Peluang Pembelajaran: Latihan, kursus dan pengalaman langsung digalakkan
• Pembangunan Profesional: Tadbir urus projek, dokumentasi dan persekitaran berasaskan SOP yang kukuh

Tanggungjawab Utama

1. Perancangan & Pelaksanaan Projek

• Tentukan skop, matlamat dan hasil projek dengan kerjasama pihak berkepentingan.

• Cipta pelan projek terperinci termasuk garis masa, peristiwa penting, kebergantungan tugas dan peruntukan sumber.

• Menjalankan mesyuarat permulaan dengan Bahagian Jualan dan menyelaraskan ahli pasukan dengan keperluan projek.

2. Pengurusan Pasukan & Sumber

• Menyelaras pasukan dalaman (pembangun, pereka, QA) dan vendor atau pelanggan luaran.

• Menetapkan dan mengurus sumber berdasarkan ketersediaan dan keupayaan.

• Pantau beban kerja dan laraskan peruntukan sumber dan garis masa mengikut keperluan.

3. Komunikasi Pelanggan & Pihak Berkepentingan

• Bertindak sebagai titik hubungan utama antara pelanggan dan pasukan dalaman.
• Mengurus jangkaan pihak berkepentingan dan menyediakan kemas kini projek secara berkala (project master).
• Memudahkan sesi semakan dan mengurus peringkat pengesahan.

4. Kawalan Bajet & Garis Masa

• Jejaki bajet projek, pastikan kecekapan kos dan elakkan lebihan kos.
• Kawal jadual projek, kemas kini garis masa secara proaktif dan uruskan perubahan skop melalui permintaan perubahan formal.

5. Pengurusan Risiko & Isu

• Kenal pasti risiko lebih awal, nilaikan impak dan bangunkan pelan mitigasi.
• Menyebarkan isu kritikal dan kesesakan kepada pihak pengurusan dengan penyelesaian yang dicadangkan.
• Pimpin post-mortem projek dan dokumentasikan pengajaran yang dipelajari untuk penambahbaikan berterusan.

6. Pengurusan Risiko & Isu

• Kenal pasti risiko lebih awal, nilaikan impaknya dan bangunkan pelan mitigasi.

• Menyampaikan isu kritikal dan kesesakan kepada pihak pengurusan dengan penyelesaian yang dicadangkan.

• Memimpin postmortem dan merakam pengajaran yang dipelajari untuk penambahbaikan berterusan.

Proses & Dokumentasi:

• Memastikan semua hasil kerja didokumenkan dan memenuhi piawaian kualiti yang ditetapkan.

• Mengekalkan dokumentasi projek, alat penjejakan tugas (cth., JIRA, Lark) dan log komunikasi.

• Memastikan pematuhan dengan SOP dalaman dan amalan terbaik industri.

Pengurusan Kualiti & Pelaksanaan Projek

• Menentukan dan menegakkan piawaian kualiti dan kriteria penerimaan khusus projek dalam

kerjasama dengan pihak berkepentingan, pasukan QA dan peneraju teknikal.

• Mengawasi keseluruhan kitaran hayat pengujian, memastikan pasukan QA mempunyai sumber yang diperlukan dan semua aktiviti pengujian (fungsional, regresi, prestasi, dll.) dilaksanakan dengan teliti dan mengikut jadual.

• Menjalankan semakan formal untuk mengesahkan bahawa semua hasil projek memenuhi keperluan perniagaan dan piawaian kualiti yang ditetapkan sebelum dibentangkan untuk ujian penerimaan pengguna (UAT).

• Membangunkan dan mengurus pelan pelaksanaan yang komprehensif, termasuk pelan Pengguna utama

Ujian Penerimaan (UAT) dengan pelanggan, mendapatkan persetujuan akhir dan menyelia kelancaran pelaksanaan projek ke dalam persekitaran pengeluaran.

Faedah & Kebaikan

• Elaun (upah perjalanan, pengangkutan, dll.)
• Waktu kerja fleksibel
• Kod pakaian kasual
• Snek percuma / Waktu gembira
• Aktiviti pasukan tetap
• Perjalanan syarikat
• Cuti peribadi
• Budaya terbuka
• Peluang pembangunan peribadi
• Latihan dan pembangunan berbayar

We are looking for a detail-oriented and proactive Project Manager to manage and deliver multiple digital projects successfully. You will work closely with internal teams and clients to ensure smooth execution, on-time delivery, and high-quality outcomes. This role is ideal for someone who enjoys ownership, problem-solving, and structured project coordination.

Why Join Sweetmag Digital

• Career Growth: Exposure to multiple platforms such as Shopify, Magento, WordPress, and more
• Fast-Paced Environment: Work on diverse and exciting digital projects
• Collaborative Team: Cross-functional teamwork with developers, designers, and QA
• Learning Opportunities: Training, courses, and hands-on experience encouraged
• Professional Development: Strong project governance, documentation, and SOP-driven environment

Key Responsibilities

1. Project Planning & Execution

• Define project scope, goals, and deliverables in collaboration with stakeholders.

• Create detailed project plans including timelines, milestones, task dependencies, and resource allocation.

• Conduct kickoff meetings with Sales and align team members with project requirements.

2. Team & Resource Management

• Coordinate internal teams (developers, designers, QA) and external vendors or clients.

• Assign and manage resources based on availability and capability.

• Monitor workload and adjust resource allocation and timeline as needed.

3. Client & Stakeholder Communication

• Act as the primary point of contact between clients and the internal team.
• Manage stakeholder expectations and provide regular project updates (project master).
• Facilitate review sessions and manage sign-off stages.

4. Budget & Timeline Control

• Track project budgets, ensure cost efficiency, and prevent overruns.
• Control project schedules, proactively update timelines, and manage scope changes through formal change requests.

5. Risk & Issue Management

• Identify risks early, assess impact, and develop mitigation plans.
• Escalate critical issues and bottlenecks to management with proposed solutions.
• Lead project post-mortems and document lessons learned for continuous improvement.

6. Risk & Issue Management

• Identify risks early, assess their impact, and develop mitigation plans.

• Escalate critical issues and bottlenecks to management with proposed solutions.

• Lead post-mortems and capture lessons learned for continuous improvement.

Process & Documentation:

• Ensure all deliverables are documented and meet defined quality standards.

• Maintain project documentation, task tracking tools (e.g., JIRA, Lark), and communication logs.

• Ensure compliance with internal SOPs and industry best practices.

Quality Management & Project Delivery

• Define and uphold project-specific quality standards and acceptance criteria in

collaboration with stakeholders, the QA team, and technical leads.

• Oversee the entire testing lifecycle, ensuring the QA team has the necessary resources and that all testing activities (functional, regression, performance, etc.) are executed thoroughly and on schedule.

• Conduct formal reviews to validate that all project deliverables meet the defined business requirements and quality standards before being presented for user acceptance testing (UAT).

• Develop and manage a comprehensive deployment plan, including leading User

Acceptance Testing (UAT) with clients, securing final sign-offs, and overseeing the smooth rollout of the project into the production environment.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

Description:

The APAC Head of Digital & Performance Marketing is responsible for defining, governing, and delivering the regional, multi-brand digital marketing strategy across APAC markets for Hitachi Cooling & Heating, Bosch Home Comfort and YORK. The role leads a regional team and coordinates closely with country organizations, regional marketing teams across and beyond APAC, and cross-functional teams to ensure effective digital visibility, demand generation, customer engagement, and partner enablement.

The position owns the multi-brand regional digital ecosystem, including websites, SEO, digital campaigns, social media, email marketing, digital asset management (DAM), product information management (PIM/PMM), analytics, and marketing technology platforms. It plays a key role in supporting business growth, driving digital transformation, and ensuring governance, compliance, and alignment with Bosch standards in a post‑merger environment.

Beyond APAC, the role provides support to other regional teams in the implementation of the Hitachi Cooling & Heating digital ecosystem.

Lead the global governance of the Hitachi Cooling & Heating brand across digital touchpoints, ensuring consistency, quality, and compliance across regions.

Define and execute the APAC multi-brand digital and performance marketing roadmap aligned with business growth priorities and segment strategies.

Ensure consistent digital visibility and brand presence across owned, earned, and paid channels within APAC markets.

Accelerate business generation across APAC through SEO, campaign optimization, lead management, and digital demand initiatives.

Establish and govern regional standards, processes, and KPIs for digital execution across APAC markets.

Lead critical digital transformation initiatives, including DAM rollout, MarTech evolution, and platform migrations.

Drive data-driven decision making through advanced analytics and performance tracking.

Prepare and communicate digital performance reporting, insights, and recommendations to regional leadership and key stakeholders,

Ensure compliance with privacy and security requirements in all digital initiatives.

High degree of autonomy in proposing strategies, prioritizing initiatives, and allocating regional resources within the approved framework.

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow

Role Summary

Own and scale PRISM+’s performance marketing engine across Meta, Google, and emerging channels. You are the growth operator responsible for profitable revenue at scale, balancing spend efficiency, creative velocity, and commercial outcomes.

You will manage a multi-million dollar annual budget, drive incrementality and build a system that sustains PRISM+’s next phase of growth across categories (TVs, appliances, smart home).

1. Revenue & Efficiency

• Own topline revenue contribution from paid channels
• Manage budget allocation across Meta, Google (Search, Shopping, PMAX, Demand Gen)
• Optimize toward MER, contribution margin, and incrementality (not platform-reported ROAS)
• Continuously refine spend vs diminishing returns curves

2. Campaign & Channel Execution

• Architect and run full-funnel campaigns:
• Prospecting (broad, Advantage+/PMAX)
• Retargeting (high-intent + CRM loops)
• Mega sale/event spikes (11.11, BFCM, etc.)
• Drive weekly optimization cadence across all campaigns
• Identify and scale new channels (TikTok, affiliates, marketplaces)

3. Creative-Led Growth

• Partner closely with Creative team to build high-volume testing engine
• Translate performance insights into:
• Winning hooks, formats, angles
• Clear creative briefs (not “make it nicer” feedback)
• Ensure creative refresh velocity keeps pace with spend

4. Data, Attribution & Insights

• Own performance reporting across:
• Platform data (Meta, Google)
• GA4
• Shopify / Salesforce (source of truth)
• Develop clear views on:
• True CAC
• Channel incrementality
• Cross-channel attribution gaps
• Run structured experiments (holdouts, geo tests where possible)

5. Team & Operating System

• Lead and coach 1–2 performance marketers
• Build a weekly operating rhythm:
• Performance reviews
• Testing roadmap
• Budget reallocation decisions
• Establish scalable processes across:
• Campaign launches
• Naming, tracking, QA
• Post-mortems

How Success is Measured

• Revenue growth from paid channels
• Improvement in MER / contribution margin
• Creative testing velocity & hit rate
• Reduction in wasted spend / inefficiencies
• Clear, trusted reporting used by leadership

Who This Role Is For

• You think like an owner, not an operator
• You care about real revenue, not dashboard metrics
• You’re comfortable being accountable for millions in spend and outcomes

• 4–7+ years in performance marketing (DTC or eCommerce preferred)
• Managed >$1M annual ad spend hands-on
• Deep expertise in:
• Meta Ads (Advantage+, creative testing;
• Google (Search, Shopping, PMAX)
• Strong commercial instinct: understands margin, AOV, bundles, promos
• Proven ability to scale spend without killing efficiency

Strong Plus

• Experience in consumer electronics / high consideration products
• Familiarity with Shopee, Lazada, TikTok Shop ecosystems
• Experience with incrementality testing / MMM thinking
• Exposure to creative strategy, not just media buying

Ready to redefine the art of marketing? Bring your passion to turn strategies into experiences and campaigns into celebrations. Join a team that cherishes your creativity and drive, thriving on making every moment truly matter.

Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.

We are currently seeking a Marketing Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As the Marketing Manager, you infuse our team with an unparalleled level of strategic vision, a results-driven approach, and an unwavering passion for creating impactful marketing experiences. Your leadership drives our dynamic marketing team to new heights, ensuring a distinctive and compelling presence for Radisson in the ever-evolving hospitality landscape.

• Develop and execute marketing plans aligned with business objectives and brand guidelines.
• Oversee digital efforts (website, social media, email, online ads) to boost visibility and engagement.
• Lead creative campaigns, promotions, and events to attract guests and drive revenue growth.
• Collaborate with Sales for targeted initiatives, ensuring departmental alignment.
• Conduct market research for differentiation opportunities and enhanced market positioning.
• Monitor marketing metrics, analyze data, and optimize campaigns for effectiveness.
• Manage loyalty programs and guest engagement for strong relationships and retention.
• Cultivate media, influencer, and partner relationships to expand reach and secure coverage.

The Retail Marketing Manager is responsible for the end-to-end management of all retail marketing activities, including planning, budgeting, execution, and continuous improvement to drive retail sales. This role will also lead and supervise the Designers team in producing high quality marketing materials, while ensuring effective collaboration across internal and external stakeholders.

Strategic Planning & Calendar Management

• Develop and manage the annual retail trade calendar
• Plan, strategize, and evaluate retail marketing activations, identifying opportunities for improvement

Campaign & Promotion Management

• Lead the Retail Marketing team in executing strategic retail promotions, campaigns, events, and advertising initiatives with precision and efficiency
• Develop in-store marketing strategies and point-of-sale materials to enhance the customer shopping experience
• Ensure annual sales targets are met through tactical and data-driven marketing strategies

Collaboration & Partnerships

• Build strong working relationships with internal teams and external partners to develop impactful marketing strategies
• Identify opportunities for brand visibility through partnerships and joint marketing initiatives

Budget & Performance Management

• Manage the A&P budget to maximize ROI
• Monitor, analyse, and report on campaign performance, providing data-driven recommendations for improvement

Operational & Team Leadership

• Oversee multiple divisions, including mall marketing, mailroom, and design & creative teams
• Manage day-to-day operational and administrative functions to ensure seamless execution of marketing activities
• Lead, mentor, and motivate the team to achieve departmental goals

Other Responsibilities

• Handle ad hoc tasks and projects as assigned by Line Manager or/and Management

Solarvest Holdings Berhad is a Bursa-listed clean energy company on a mission to accelerate Malaysia's transition to renewable energy. As we grow our brand presence and market position, we are looking for a Head of Marketing who is not just a strategist — but a creative thinker and confident leader who can bring ideas to life, shape compelling narratives, and inspire both internal teams and external audiences.

This is a senior leadership role that sits at the intersection of brand strategy, product marketing, and marketing operations. You will define the brand, drive go-to-market strategy, and build a marketing function that reflects the ambition and values of a company that genuinely believes in a cleaner future.

KEY RESPONSIBILITIES

1. Corporate Brand Strategy & Governance

• Own and define the Group's corporate brand strategy — positioning Solarvest as a credible, inspiring clean energy leader in Malaysia and the region.
• Establish brand governance frameworks and ensure consistency across all touchpoints, subsidiaries, campaigns, and external partners.
• Lead corporate reputation management and ESG/sustainability narrative, aligned with Solarvest's listed company obligations and stakeholder expectations.

2. Creative Direction & Brand Storytelling

• Bring the Solarvest brand to life through bold, distinctive creative ideas — from campaign concepts to content, events, and brand experiences.
• Shape and own the brand voice, visual identity, and storytelling approach across all channels and audiences.
• Challenge conventional thinking — bring fresh perspectives and industry-leading ideas that set Solarvest apart in a competitive and growing market.

3. Product Marketing & Go-to-Market

• Lead product marketing across Solarvest's portfolio — developing clear positioning, value propositions, and messaging for each product and service.
• Drive go-to-market strategy for new product launches, ensuring sales teams are equipped with the right tools, materials, and messaging to win.
• Translate complex clean energy solutions into compelling narratives for B2B & B2C customers, partners, investors, and the public.
• Build and maintain strong relationships with media, industry associations, government agencies, and strategic partners to support commercial growth.
• Work closely with the sales and business development teams to generate quality leads and support revenue growth.

4. ESG & Sustainability Narrative

• Partner with the Sustainability and Investor Relations teams to develop credible and compelling ESG brand communications.
• Lead sustainability storytelling initiatives that build trust with stakeholders, investors, and the public.

5. Marketing Operations & Team Leadership

• Oversee full marketing operations — budgeting, agency management, vendor negotiations, and performance tracking.
• Build, lead, and mentor a high-performing marketing team with a culture of creativity, accountability, and continuous improvement. Have the authority to plan and structure the marketing team as the business evolves.
• Act as a strong, visible leader across the business — influencing at C-suite level and driving alignment across departments.

6. AI & Innovation

• Lead the adoption of AI across the marketing function — setting the direction, identifying the right tools, and encouraging the team to embrace smarter ways of working.
• Stay ahead of emerging AI and marketing technology trends — bringing fresh thinking and relevant best practices into Solarvest's marketing approach.
• Champion a culture of innovation — inspiring the team to continuously explore, test, and apply new technologies that improve marketing effectiveness and efficiency.

Experience & Background

• Minimum 12–15 years of marketing experience, with at least 5 years in a senior leadership role.
• Strong background in brand strategy, corporate branding, and creative direction — agency experience is a strong advantage.
• Strong product marketing and GTM experience in both B2B and B2C environments.
• Proven strategic thinker with commercial acumen — able to connect marketing decisions directly to revenue, pipeline, and business growth.
• Experience building or rebuilding a marketing function.
• Familiarity with listed company environments, ESG communications, or clean energy is a strong advantage.

Skills & Attributes

• Creative and commercially bold — full of ideas, able to inspire teams, and challenge the status quo with conviction.
• Strong business sense — thinks in revenue and outcomes, not just campaigns and activities.
• Embraces AI and emerging marketing technology — actively uses and champions AI tools to do marketing smarter and more efficiently.
• Assertive leader — confident in the boardroom, with media, and in front of investors. Strong enough to challenge and drive change independently.
• Excellent communicator and storyteller — across B2B enterprise, B2C consumers, investors, media, and government.
• Well-connected — existing network across media, government, industry bodies, and enterprise partners is a strong advantage.

Education

• Bachelor's degree in Marketing, Business, Communications, or a related field. Postgraduate qualification is an advantage.

ROLE SUMMARY:

We are looking for a strategic and execution-focused Digital Product Marketing Manager to drive product positioning, go-to-market success, and customer/user adoption across our digital products. This role sits at the intersection of product, marketing, and commercial teams, ensuring that our products are well designed, effectively launched, continuously optimized based on market and customer insights.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Product Positioning & Messaging

1. Define clear, compelling product value propositions
2. Translate complex product features into customer-centric messaging
3. Ensure consistency across all marketing and communication channels

Go-To-Market Strategy & Execution

1. Lead end-to-end go-to-market (GTM) planning and execution with full ownership
2. Partner with product managers to align on launch priorities and timelines
3. Develop launch plans including campaigns, content, and enablement materials
4. Track and optimize launch performance

Customer & Market Insights

1. Conduct market research including but not limited to customer survey, customer group discussions, user testing, competitor analysis, industry best practices gathering
2. Identify customer pain points and translate them into actionable insights
3. Continuously refine messaging and strategy based on data & research

Cross-Functional Leadership

1. Act as the bridge between Product, Sales, Marketing teams, and Operation.
2. Drive alignment on priorities, messaging, and campaign execution

Performance & Analytics

1. Define and track key product marketing metrics (e.g., adoption, engagement, conversion)
2. Analyze campaign and product performance to drive optimization
3. Use data to inform decision-making and prioritization

Sales & Internal Enablement

1. Equip internal teams with the right tools, messaging, and training
2. Develop marketing materials, playbooks, and product narratives
3. Ensure internal teams are confident in using or promoting the product

Who are we?

iPiD empowers financial institutions, payment service providers, and enterprises with a single global API for Know Your Payee (KYP) verification—reducing fraud, reducing costs, staying compliant, and streamlining cross-border payments, globally.

We are a fast-growing fintech startup, founded by a global team of industry veterans from iconic organizations like SWIFT and Thomson Reuters. Supported by leading investors such as Monk's Hill Ventures, Jungle Ventures and Saison Capital, and guided by an advisory team featuring C-suite leaders from Microsoft, Commonwealth Bank, and the Bill & Melinda Gates Foundation. Our team combines global expertise with local insights; we are present across key cities—including Singapore, Hanoi, Kuala Lumpur, Mumbai, Amsterdam, Brussels, Paris, London, New York, and Dubai.

What are we looking for?

We're looking for a commercially-minded product marketer who can move between strategy and execution without missing a beat. You'll have 3–5 years in product marketing, growth, or a hybrid role — ideally in B2B SaaS, fintech, or payments — with hands-on experience in paid campaigns, CRM and outbound tools, and building the sales enablement materials that actually get used.

Your writing is precise enough for a CFO and practical enough for a sales rep. And while you don't need to arrive as a payments expert, genuine curiosity about the space will take you far here.

This role suits someone who's genuinely curious about the payments space — cross-border transactions, financial crime prevention, the problems PSPs and treasury teams lose sleep over. You don't need to arrive as an expert, but that curiosity will matter.

This is a full-time role reporting to the Growth & Brand Director, based in Kuala Lumpur (KL Eco City) or Singapore (Robinson Road)

Core Responsibilities:

Product Marketing & Positioning

• Own ICP framework development and maintenance, defining buyer segments, pain points, and use cases across PSPs/fintechs, banks, and corporate treasury audiences
• Develop and refine competitive positioning and messaging for iPiD's core products (Validate and Node)
• Translate product and market intelligence into sales enablement material like talk tracks, one-pagers, brochures
• Build and maintain the sales enablement library in coordination with the Growth & Brand Director

Demand Generation & Paid Advertising

• Plan, execute, and optimise paid campaigns on LinkedIn and Google
• Run structured A/B tests across ad copy, targeting, and landing pages; document learnings for ongoing iteration
• Work with the Growth & Brand Director on CRO priorities

Outbound & CRM Operations

• Build and manage Apollo prospecting sequences for the sales team, including persona targeting, messaging, and sequence logic
• Maintain Pipedrive hygiene: data accuracy, pipeline stage discipline, and contact enrichment
• Produce pipeline analytics dashboards to support weekly and monthly reporting

Market Research & Insights

• Monitor the competitive and regulatory landscape across key markets
• Translate market and customer insights into positioning updates and sales team briefings
• Support ICP validation through ongoing research and feedback loops with sales

Experience

• 3–5 years in product marketing, growth marketing, or a combined role, ideally in B2B SaaS, fintech, or payments
• Demonstrated experience with paid advertising (LinkedIn Ads and/or Google Ads) including hands-on campaign management
• Familiarity with CRM and outbound tools
• Experience producing sales enablement materials (decks, one-pagers, talk tracks) for technical or financial products

Skills & Attributes

• Strong analytical instinct, comfortable building frameworks, interpreting funnel data, and making data-informed decisions
• Able to move between strategic thinking and tactical execution without needing a separate brief for each
• Clear, precise written communication as this role produces materials that reach CFOs, Heads of Payments, and compliance leads
• Structured and self-directed; able to manage multiple workstreams with limited oversight
• Interest in or existing knowledge of payments infrastructure, cross-border transactions, or financial crime prevention is a strong plus

Why This Role

• You'll own meaningful work from day one, not assist on it
• Direct line to the Growth & Brand Director and exposure to C-suite conversations on strategy and market expansion
• Opportunity to build the playbooks and infrastructure that will scale with the team post-Series A
• A product that solves a real, complex problem in a market that's moving fast

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

As the Marketing Manager (Social Lead), you will shape how a leading technology client cuts through culture—fueling relevance, buzz, and real brand impact. You’ll steer social direction, decode cultural signals into sharp strategy, and spark integrated campaigns built to travel fast where attention already lives.

Role: 

Shape Social-First Brand Storytelling

• Define the role social plays in driving brand relevance, engagement, and audience connection.
• Build platform strategies, content ecosystems, and storytelling frameworks tailored to evolving consumer behaviour.
• Spot cultural trends, internet conversations, and emerging opportunities that can translate into impactful brand moments.
• Bring a “speed-to-culture” mindset to campaign thinking and execution.
• Use AI-powered tools and workflows to accelerate creative ideation, trend discovery, and content scalability.

Lead Integrated Campaigns

• Develop social-first campaigns designed to spark conversation, participation, and shareability.
• Partner with creatives, strategists, media teams, and production partners to deliver integrated marketing initiatives.
• Drive creator, influencer, and community-led storytelling strategies across multiple platforms.
• Guide content direction to ensure ideas feel native to the platform and authentic to the audience.
• Build campaigns that balance brand storytelling with real-time cultural relevance.

Drive Performance & Innovation

• Collaborate with media teams to align creative thinking with paid amplification and distribution strategy.
• Use audience insights, analytics, and platform trends to optimise content performance and campaign effectiveness.
• Champion emerging formats, new platform behaviours, and innovative digital storytelling approaches.
• Push social thinking beyond “post-and-boost” into truly integrated, performance-led creativity.

Be a Strategic Partner

• Act as the social expert across internal and external stakeholder teams.
• Elevate creative quality and strategic thinking across campaigns and content production.
• Support a collaborative, fast-moving environment where ideas, experimentation, and agility thrive.
• Balance long-term brand building with reactive opportunities and live cultural moments.

You:

• BA/BS degree or equivalent experience
• 8+ years of experience in social strategy, digital marketing, creative strategy, communications planning, or integrated campaigns.
• Strong understanding of TikTok, Instagram, YouTube, creator ecosystems, and emerging digital culture.
• Proven experience building social-first campaigns that drive engagement, talkability, and audience relevance.
• Strong grasp of paid social, content distribution, and performance optimisation.
• A strategic thinker with strong creative instincts and a natural understanding of internet culture.
• Comfortable translating insights, behaviours, and trends into compelling campaign ideas.
• Experience working across cross-functional teams, agencies, creators, and media partners.
• Energised by fast-moving environments where culture, priorities, and ideas evolve quickly.
• Brings a collaborative, roll-up-your-sleeves approach with the agility to navigate both strategy and execution seamlessly.
• Experience using AI-powered creative or workflow tools is highly advantageous.
• Exceptional verbal and written English communication and presentation skills.

Contact Duration: 12 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

To oversee daily facility operations, ensure reliability of building systems, and manage the performance of the Integrated Facilities Management (IFM) service provider to meet safety, quality, cost, and compliance objectives.

Key Responsibilities

1. Daily Operations & Maintenance

• Oversee day-to-day maintenance of building systems (HVAC, electrical, plumbing, fire protection, utilities, etc.)
• Ensure all critical systems operate efficiently with minimal downtime
• Review and approve preventive and corrective maintenance plans
• Monitor work orders, service requests, and completion timelines
• Ensure asset reliability and lifecycle management

2. IFM Supplier Management

• Act as the main point of contact for the IFM provider
• Manage IFM contract scope, deliverables, and KPIs/SLAs
• Conduct regular performance reviews and audits of IFM services
• Validate manpower deployment, competency, and service quality
• Drive continuous improvement and cost optimization initiatives
• Ensure compliance with contract terms and escalation management

3. Safety, Health & Environment (EHS)

• Ensure compliance with all safety regulations and company EHS policies
• Lead incident investigations and corrective/preventive actions
• Conduct regular safety inspections and audits with IFM
• Promote a strong safety culture across operations

4. Compliance & Regulatory

• Ensure facility complies with local authority requirements (e.g., fire safety, environmental, building regulations)
• Manage audits, inspections, and certifications
• Maintain proper documentation and records for compliance

5. Budget & Cost Control

• Develop and manage OPEX and maintenance budgets
• Track IFM contract costs and ensure value for money
• Review quotations, approve expenditures, and control cost leakage
• Identify cost-saving opportunities without compromising service levels

6. Project & Improvement Management

• Lead minor projects, upgrades, and retrofit works
• Coordinate with engineering and project teams for expansions or modifications
• Drive reliability improvement and energy efficiency initiatives

7. Stakeholder Management

• Work closely with internal stakeholders (operations, engineering, EHS, finance)
• Communicate service performance and issues effectively
• Handle escalations and ensure timely resolution

8. Reporting & Performance Monitoring

• Track and report KPIs such as:
  • Equipment uptime
  • Response and resolution time
  • Preventive maintenance compliance
  • Safety performance
  • Cost
• Prepare monthly/quarterly reports for management review

Reporting to the Manager, Singapore, this role will offer an opportunity for you to broaden your knowledge and skills related to e-Commerce payment solutions as you will be tasked to lead payment gateway integrations, to provide technical support to clients by understanding their payment processing requirements and designing appropriate solutions and to maneuver internally to obtain the development resources necessary to meet merchant needs. This role will work closely with internal and external stakeholders locally and regionally which includes business partners, third party vendors and development teams to design and deliver IT solutions that enable the e-Commerce business unit to achieve results.

Merchant Support, your primary responsibility will include but not limited to

the following:

• To support business development efforts during pre-sales, implementation, and post-sales support by:

- providing technical expertise to internal and external stakeholders.

- designing and presenting ecommerce solutions for clients and partners

- conducting internal and external training

• Point of contact point between technology team and business / product development
• team technical issues/bugs.
• Able to decipher/decoded merchant logs and troubleshoot.
• To review and coordinate the enhancement of partner solutions, also ensuring that relevant technical documentation and materials are up to date.
• To work with other teams within the company for multi-country solutions
• Assist with merchant integration and support integration related queries, deciphering/decoding merchant logs and troubleshoot
• Monitor daily batch jobs and operational functions within the systems
• Manage merchant helpdesk or merchant/customer issues and maintain work with technical teams to provide visibility on the issue and resolution (including providing the
• RCA).
• System monitoring and SLA follow ups.
• Assist with ad-hoc special projects integration and monitor stability (can be 24/7 for a period), specially for L1 cases

• 3 years working experience in payment, retail or IT solutions vendors
• Extensive pre-sales / post –sales or consulting experience
• Experience in fintech, payment gateway would be an advantage
• Ability to effectively prioritize tasks
• Dedication and commitment to problem resolution
• Strong customer focus, Proactive/Extrovert, Team Player
• MS Visual Studio 2013
• Knowledge of SQL Statement
• API-based programming skills is an advantage
• Java, HTML, Desktop OS, Window Server

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

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