Total 1,163 digital marketing executive specialist job vacancies in Malaysia

Get to Know the Team

As an Account Management Specialist, you are the strategic backbone for our retail partners. You will own the growth trajectory of a dedicated portfolio of retail accounts by driving gross merchandise value (GMV), cultivating deep-rooted partner relationships, and ensuring operational excellence. You aren't just managing accounts; you are a consultant helping retailers navigate the digital economy through optimized assortment, pricing strategies, and seamless execution.

Reporting Line

You will be reporting to the Category Manager, Health & Beauty.

The Critical Tasks You Will Perform

Strategic Account Management & Retention

• Primary Partnership Lead: Act as the strategic consultant and primary point of contact for key retail stakeholders and store operations teams.
• Relationship Engineering: Build and maintain multi-level relationships across partner e-commerce, commercial, and operations teams to ensure alignment on GrabMart's ecosystem.
• Performance Governance: Lead weekly/bi-weekly business reviews to analyze sales trends, mitigate operational friction, and provide actionable insights.
• Operational Health Monitoring: Rigorously track key health metrics, including Order Fulfillment Rate (OFR), Item Fulfillment Rate (IFR), and real-time inventory availability.
• Issue Resolution: Serve as the escalation point for day-to-day merchant queries and technical hurdles, including guiding partners through API integrations and platform troubleshooting.

Growth Strategy & Joint Business Planning (JBP)

• JBP Ownership: Co-create and execute annual/quarterly Joint Business Plans with merchants. Track progress against KPIs and pivot strategies to address market shifts.
• Cross-Vertical Collaboration: Partner with the cross functional team to maximize visibility for accounts.
• Data-Driven Reporting: Translate complex data into compelling narratives regarding sales performance, promotion effectiveness, and New Product Development (NPD) success.

Assortment & Category Excellence

• Portfolio Optimization: Conduct monthly SKU rationalization exercises to ensure the merchant's digital storefront is lean and high-performing.
• Strategic Expansion: Lead the introduction of new items and delisting strategies based on consumer demand trends and competitive benchmarking.
• Merchandising Integrity: Ensure pricing parity and high-quality digital merchandising standards are maintained across all storefronts.

About the company:
At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:

We’re looking for a detail-oriented and proactive team member to support our Account Managers and assist with escalated customer issues. You’ll collaborate with internal teams, follow standard procedures, and help resolve complex problems independently. This role requires strong analytical skills, clear communication, and the ability to balance compliance with business needs. You'll also document actions, share feedback for improvement, and develop deep product knowledge to support the wider team. Elevate your career with us – apply now for a dynamic role in a thriving industry!

Job Responsibility

• Provide prompt and professional support to Account Managers via email, with occasional direct communication with customers for escalated issues.
• Collaborate effectively with internal departments to address questions and align on account-related matters.
• Strong analytical skills with the ability to troubleshoot and resolve complex issues effectively and independently.
• Enforce company policies and determine when exceptions are appropriate, balancing business objectives with compliance.
• Follow established SOPs meticulously to ensure consistent, accurate task execution.
• Maintain a sense of urgency and professionalism when responding to internal or external queries.
• Record and document all actions taken to ensure transparency and accountability.
• Actively share feedback within the team and with relevant departments when identifying operational inefficiencies or process-related issues to support continuous improvement and enhance the customer experience.
• Develop deep knowledge of company products and services to serve as a subject matter expert and resource for others.  

• Minimum 2 years of experience in the brokerage or financial services industry, with a focus on supporting Sales and Introducing Brokers (IBs).
• Fluent in English and Mandarin Chinese, with the ability to communicate effectively in both written and spoken form.
• Professional demeanor with a customer-first mindset.
•  Excellent communication skills, including the ability to explain complex issues clearly and propose alternative solutions where applicable.
• Demonstrates a positive attitude and a proactive approach to problem-solving.
• High attention to detail and ability to follow structured procedures with consistency.
• Proven ability to work cross-functionally and communicate effectively with different teams.
• Intermediate to advanced proficiency in Microsoft Excel.
• Familiarity with platforms such as Copy Trading, MAM, and CRM systems is preferred.
• Flexible with working hours, including rotational shifts and holidays/rest days that may vary.

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

You will:

• Support the execution of marketing campaigns, coordinating timelines, tracking deliverables, and ensuring smooth rollout across social, email, website, in-app, offline, and partnership channels.
• Manage day-to-day social media operations, including content scheduling, caption writing, community management, and monitoring engagement trends.
• Drive community-building efforts, engaging users across platforms, supporting community conversations, and helping shape a strong user base for YouTrip.
• Assist in content creation, including drafting copy, coordinating with designers and creators, supporting basic photo/video shoots, and preparing assets for social, EDM, blog, and in-app content.
• Coordinate influencer and partnership activities, including liaising with creators, managing deliverables, and compiling performance results.
• Support marketing events and offline activations, handling logistics, vendor coordination, and on-ground execution.
• Conduct research and insights gathering, including competitor monitoring, trend spotting, and identifying cultural moments relevant to campaigns and community engagement.
• Prepare performance reports, tracking social analytics, campaign metrics, influencer outputs, and other key KPIs to support decision-making.
• Collaborate cross-functionally with Product, Data, Customer Support, and regional teams to ensure marketing initiatives remain aligned and well-executed.
• Support all ad-hoc related marketing tasks required by the Marketing Lead.

You are:

• A Budding Marketing Specialist (2–3 Years Experience): you have hands-on experience supporting marketing campaigns, managing social calendars, coordinating creators, and keeping multiple workstreams moving. You’re hungry to grow in a fast-paced, high-impact environment.
• Digitally Fluent: you’re comfortable navigating modern marketing tools including:

• Social & content: Instagram, TikTok, YouTube, Facebook
• Scheduling: Meta Business Suite, TikTok Ads Manager, or similar tools
• Creative: Canva (Figma/Adobe Illustrator/Photoshop is a bonus)
• Analytics: Google Analytics, Meta Insights, TikTok Analytics
• CRM: Mailchimp, or similar email campaign tools
• CMS: WordPress or similar website management platforms
• Community platforms: Telegram, WhatsApp, or similar community platforms

• A Creative Storyteller: you enjoy crafting content that’s visually engaging, trend-aware and tailored to relevant audiences. You understand what drives engagement and how to communicate with clarity and flair.
• A Meticulous Executor: you’re organised, detail-oriented, and reliable. You manage timelines well, track deliverables across campaigns, creators, and events, and take pride in getting things done right.
• A Collaborative Team Player: you work well with cross-functional teams (Product, CS, Data) and communicate clearly, proactively and respectfully.
• A Self-Starter with Hunger to Learn: you experiment, propose ideas, explore new tools, and never hesitate to roll up your sleeves. You’re excited to help build YouTrip’s presence in the market.
  

• To take lead and involve in the project proposal submission technically and commercially.
• To promote and sell all existing services within I&E Division especially related to Upstream Services.
• To provide technical support to the laboratory as and when required
• To cross sell any other services related to SGS services
• To meet/follow up with customer regularly for the submitted quotation
• To promote and sell in food and environment industries which involve in microbiological testing services.
• To ensure that all customer enquiries are followed-up and closed successfully with the ultimate goal of achieving monthly sales target/KPI.
•  
• Receive, cold-calling and follow-up on inbound and outbound calls enquiries
• To ensure monthly proposal/quotation target is satisfactory achieved or exceeded.
• To meet and achieve monthly sales target set by the I&E Upstream Lab
• To prepare, arrange and coordinate related sample collection, customer visits, meeting, training, seminars, and etc.
• Manage documents control, filing and project deliverables and process signed quotation/proposals.
• To create awareness campaign and upsell of the new services offered by the business lines by visiting to clients and survey result was collected at the end of the meetings.
• Other related customer care activities to ensure customer satisfaction services provided and report back to superior for any improvement for to meet operational excellence of the service offered.
• Adhere to SGS Code of Integrity and client confidentiality agreements.
• At all times, adopt safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures and maintain a quality and safety awareness culture.
• To comply with all Health, Safety and Environment (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
• To report any hazard/risk, near-miss and incident in Crystal system. 
• Ensure that all Operational Integrity Management System (OIMS) requirements are met.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance to ISO 17020 & MIBAS policy, 17065 & ACB policy and ISO17025 & SAMM policy"(where applicable/required).
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

We are looking for a motivated, dynamic Finance Executive/ Senior Executive - Philippines & Malaysia to join our team. Your new role would be reporting to the Business Finance Manager and the Key Business Partner of Philippines and Malaysia Business.

In this role you will be responsible for:

Philippines

• Partner closely with commercial and operations teams, driving engagement to ensure effective communication and alignment
• Perform detail review of operational expenditures, highlighting unusual movements or trends and propose recommendations
• Lead preparation of rolling forecast, budgeting and other regional reporting requirements
• Support development or improvement of financial modelling, analysis and reporting
• Coordinate month-end closing process by establishing clear timelines and functional requirements
• Validate and review source data to ensure integrity, completeness and accuracy of both Profit & Loss and Balance Sheet reporting
• Undertake and support various ad-hoc projects as directed

Malaysia

• Handle key cost drivers for people costs and vehicle opex, including rolling forecast and budget
• Maintain various operating expenses analysis, whilst leaving room for potential reworks
• Preparation of monthly variance analysis of financial performance by division, with attention to detail on top line and middle line movements.
• Coordinate month-end closing process by establishing clear timelines and functional requirements
• Undertake and support various ad-hoc projects as directed

The ideal candidate will possess:

• Degree/ Diploma in Finance/ Accountancy or its equivalent.
• At least 1-3 years of relevant working experience in Financial Analysis and Business Partnering.
• Willing to travel internationally up to 10%.

Highly Desirable:

• Advanced users of spreadsheet and presentation tools, particularly Google sheets, Microsoft Excel and Microsoft PowerPoint.
• Good analytical skills and able to present analysis rationally while “speaking the audience’s language”.
• Independent, self-starter, self-motivated, result oriented as well as customer oriented.
• Ability to multi-task and meet deadlines.
• Basic business and commercial acumen.

Calling all truly AWESOME people!  

About Stranger Soccer  

Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.  

Role and Responsibilities 

The selected candidate(s) will be a key member of the small team working at Stranger Soccer Kuala Lumpur, assisting with various marketing, operations, and community engagement initiatives. 

• Serving on the front lines of the customer experience, supporting as an on-ground host for a few football sessions each week. 

• Coordinating and executing various tasks related to the daily operation of the business, such as social media, marketing, event coordination, player communications, and outreach.

The candidate will:

• Gain experience in the daily operations of a sports and community-based business. 

• Gain confidence in communicating and engaging with players and partners. 

• Gain practical exposure in sports marketing, event coordination, and customer experience. 

• Gain understanding of how Stranger Soccer builds and grows its player community in Kuala Lumpur. 

• Student or recent graduate in Marketing, Sports Management, Communications, or a related field 
• Strong written and verbal communication skills 
• Enthusiastic, organised, and eager to learn 
• Friendly, positive attitude and a team player 
• Passion for football is a BIG PLUS

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

As the Marketing Manager (Social Lead), you will shape how a leading technology client cuts through culture—fueling relevance, buzz, and real brand impact. You’ll steer social direction, decode cultural signals into sharp strategy, and spark integrated campaigns built to travel fast where attention already lives.

Role: 

Shape Social-First Brand Storytelling

• Define the role social plays in driving brand relevance, engagement, and audience connection.
• Build platform strategies, content ecosystems, and storytelling frameworks tailored to evolving consumer behaviour.
• Spot cultural trends, internet conversations, and emerging opportunities that can translate into impactful brand moments.
• Bring a “speed-to-culture” mindset to campaign thinking and execution.
• Use AI-powered tools and workflows to accelerate creative ideation, trend discovery, and content scalability.

Lead Integrated Campaigns

• Develop social-first campaigns designed to spark conversation, participation, and shareability.
• Partner with creatives, strategists, media teams, and production partners to deliver integrated marketing initiatives.
• Drive creator, influencer, and community-led storytelling strategies across multiple platforms.
• Guide content direction to ensure ideas feel native to the platform and authentic to the audience.
• Build campaigns that balance brand storytelling with real-time cultural relevance.

Drive Performance & Innovation

• Collaborate with media teams to align creative thinking with paid amplification and distribution strategy.
• Use audience insights, analytics, and platform trends to optimise content performance and campaign effectiveness.
• Champion emerging formats, new platform behaviours, and innovative digital storytelling approaches.
• Push social thinking beyond “post-and-boost” into truly integrated, performance-led creativity.

Be a Strategic Partner

• Act as the social expert across internal and external stakeholder teams.
• Elevate creative quality and strategic thinking across campaigns and content production.
• Support a collaborative, fast-moving environment where ideas, experimentation, and agility thrive.
• Balance long-term brand building with reactive opportunities and live cultural moments.

You:

• BA/BS degree or equivalent experience
• 8+ years of experience in social strategy, digital marketing, creative strategy, communications planning, or integrated campaigns.
• Strong understanding of TikTok, Instagram, YouTube, creator ecosystems, and emerging digital culture.
• Proven experience building social-first campaigns that drive engagement, talkability, and audience relevance.
• Strong grasp of paid social, content distribution, and performance optimisation.
• A strategic thinker with strong creative instincts and a natural understanding of internet culture.
• Comfortable translating insights, behaviours, and trends into compelling campaign ideas.
• Experience working across cross-functional teams, agencies, creators, and media partners.
• Energised by fast-moving environments where culture, priorities, and ideas evolve quickly.
• Brings a collaborative, roll-up-your-sleeves approach with the agility to navigate both strategy and execution seamlessly.
• Experience using AI-powered creative or workflow tools is highly advantageous.
• Exceptional verbal and written English communication and presentation skills.

Contact Duration: 12 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

• Monitor BPO performance against agreed SLAs and KPIs, analyzing trends and providing actionable insights.

• Identify performance gaps and collaborate with vendors and internal stakeholders on corrective and preventive actions.

• Partner with BPO teams to ensure consistent service quality and operational efficiency.

• Provide transparent, data-driven reporting to internal stakeholders on vendor performance.

• Build and maintain strong working relationships with BPO partners to ensure accountability and effective communication.

Sr TQA Executive (Training & Quality Assurance)

About EPOS

Backed by Ant International, a global leader in digital payments, digitisation, and financial technology solutions), EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Job Summary

We are looking for a Senior TQA Executive (Training & Quality Assurance) to drive training effectiveness and quality excellence across customer service operations. This role is responsible for evaluating training delivery, assessing trainer performance, identifying operational gaps, and ensuring new hires are equipped to deliver high-quality customer support across voice, chat, and email channels. The ideal candidate is analytical, detail-oriented, and passionate about continuous improvement within customer experience operations.

Key Responsibilities

• Conduct audits and evaluations of customer service training sessions across voice, chat, and email support channels
• Assess trainer effectiveness and provide structured, actionable feedback to improve training delivery standards
• Identify gaps between training outcomes and actual operational performance, and recommend improvement initiatives
• Collaborate closely with Customer Service, Training, and QA teams to enhance overall service quality and training effectiveness
• Monitor and evaluate new hires’ post-training performance and onboarding readiness
• Facilitate calibration sessions to ensure consistency and alignment in training and quality evaluations
• Analyze operational metrics such as CSAT, QA scores, productivity, and error trends to drive data-backed improvements
• Support the continuous enhancement of training materials, SOPs, knowledge bases, and quality frameworks
• Participate in process improvement initiatives to strengthen customer experience and operational efficiency

Key Requirements

• Minimum 3 years of experience in Customer Service, Training, Quality Assurance, or related operational support functions
• Strong understanding of customer service operations, including voice, email, and chat support environments
• Experience in training audits, coaching, quality evaluations, or performance management
• Strong analytical and problem-solving skills with a data-driven mindset
• Excellent communication and stakeholder management skills
• Detail-oriented with the ability to identify performance gaps and improvement opportunities
• Able to work independently in a fast-paced and dynamic environment
• Experience within fintech, payments, e-commerce, or contact center environments will be an added advantage

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To meet productivity and requirement as needed

• To comply with quality and operation process also rules and regulation

• To perform up to targeted plan.

• To sustain numbers and quality as per quality spec.

• To maintain their performance.

• To give positive mind set for future working environment

• Understanding Process and Execute according to Supervisors order

Job Description
The Senior Engineer, Process Development & Sustaining will lead the development, optimization, and sustaining of manufacturing processes for WD's HDD storage products. This is a technically deep, cross-functional role requiring strong foundation in chemistry, materials science, or chemical engineering.

You will drive process characterization, chemical/material qualification, and yield improvement initiatives while ensuring manufacturing processes remain stable, compliant, and cost-competitive. You are expected to operate with high technical autonomy, interface with global R&D and process teams, and mentor junior engineers on the Penang floor.

This role is ideal for a Master's, or Bachelor's graduate in Chemical Engineering or Materials Science who is passionate about translating lab-scale science into high-volume manufacturing solutions.

Key Responsibilities

Process Development

• Design and develop new manufacturing processes or significantly improve existing ones for HDD production
• Conduct Design of Experiments (DOE) to characterize process windows, identify critical process parameters (CPPs), and optimize process outputs
• Evaluate and qualify new chemicals, materials, and process consumables for manufacturing use
• Develop process recipes, control plans, and standard operating procedures (SOPs)
• Translate R&D/lab-scale processes into robust, scalable, high-volume manufacturing processes

Process Sustaining

• Own sustaining engineering for assigned process modules — ensure processes remain stable, in control, and within specification
• Monitor Statistical Process Control (SPC) charts; respond to out-of-control signals with structured problem-solving
• Lead Engineering Change Orders (ECOs) for process changes, chemical substitutions, and material updates
• Manage process deviation requests and ensure timely resolution
• Maintain process documentation, control plans, and work instructions per WD QMS

Chemical & Material Engineering

• Lead chemical/material qualification activities including incoming material testing, process compatibility studies, and shelf-life evaluations
• Evaluate alternative chemistries and materials for cost reduction, sustainability, or supply chain risk mitigation
• Work with EHS team to ensure safe handling, storage, and disposal of process chemicals per regulatory requirements
• Support RoHS, REACH, and PFAS compliance reviews for process chemicals and materials

Yield & Quality Improvement

• Lead yield loss analysis and drive structured RCCA (Root Cause and Corrective Action) for process-related defects
• Apply Six Sigma / SPC / Lean methodologies to reduce process variation and improve Cpk
• Partner with Quality Engineering to resolve customer escapes and field returns linked to process issues
• Drive continuous improvement projects with measurable cost and quality impact

NPI & Technology Transfer

• Support New Product Introduction (NPI) process readiness — from process concept to mass production release
• Lead or support technology transfer of new processes from R&D/HQ to Penang manufacturing
• Develop process qualification protocols (PQ), installation qualification (IQ), and operational qualification (OQ) plans

Cross-Functional Collaboration

• Interface with R&D, Product Engineering, Quality, EHS, Supply Chain, and Equipment Engineering teams globally
• Present process data, findings, and recommendations to senior management and global stakeholders
• Collaborate with equipment engineers on process-equipment interactions and optimization

People & Mentorship

• Mentor and coach junior and mid-level process engineers
• Lead technical reviews, knowledge-sharing sessions, and engineering forums
• Support capability building within the Penang process engineering team

As a Staff Equipment Engineer specializing in sputter media, you will be responsible for overseeing the operation, maintenance, and continuous improvement of sputtering equipment used in the production of hard disk media. You will work closely with cross-functional teams to ensure optimal equipment performance, minimize downtime, cycle time improvement and contribute to the development of new processes and technologies.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversee day-to-day equipment maintenance activities, troubleshooting, and line issue management to ensure high equipment availability and minimal production downtime.
• Lead equipment reliability, maintenance, and engineering improvement initiatives to support stable and efficient manufacturing operations.
• Drive preventive and predictive maintenance strategies to improve equipment reliability, reduce failures, and sustain long-term operational performance.
• Lead equipment upgrades, machine conversions, and technology improvements to support next-generation HDD product requirements.
• Manage new equipment installation, commissioning, and acceptance testing to ensure systems meet operational, safety, and process specifications before production release.
• Monitor and analyze equipment performance, reliability, and OEE data to identify improvement opportunities and drive operational excellence.
• Lead root cause analysis for equipment failures, implementing effective corrective and preventive actions to prevent recurrence.
• Collaborate with Process Engineering and Sputter Yield teams to improve yield performance, reduce defects, and enhance process capability.
• Coordinate closely with Production, Quality, Facilities, and other cross-functional teams to ensure smooth production operations and achieve manufacturing targets.
• Manage engineering projects related to equipment upgrades, modifications, and system improvements, ensuring timely execution within scope and budget.
• Provide technical leadership, guidance, and mentorship to junior engineers and technicians to strengthen team capability and technical competency.
• Develop and maintain engineering documentation, including SOPs, maintenance procedures, and best practices for equipment operation and sustainment.
• Ensure all equipment and related systems comply with safety regulations, company policies, and industry standards.
• Support continuous improvement initiatives by introducing new technologies, automation solutions, and engineering best practices.
• Strengthen knowledge sharing and technical skill development within the engineering team to build a high-performing equipment engineering organization.
• Maintain strong collaboration with OEM suppliers and technical partners to support equipment upgrades, troubleshooting, and technology development.
• Perform other duties and responsibilities as assigned by management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To meet productivity and requirement as needed

• To comply with quality and operation process also rules and regulation

• To perform up to targeted plan.

• To sustain numbers and quality as per quality spec.

• To maintain their performance.

• To give positive mind set for future working environment

• Understanding Process and Execute according to Supervisors order 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The MRE Engineering Technician is responsible for executing DET Guzik and QMT testing activities, supporting production and engineering operations through accurate data collection, analysis, troubleshooting, and tester buyoff. This role ensures test quality, equipment readiness, and timely data reporting to support continuous manufacturing performance and quality improvement.

• Perform all types of DET Guzik and QMT testing, ensuring no delays and consistent, stable measurement results that meet Test Criteria
• Compile and upload test data to Online SPC timely to meet expected Test TAT, and continuously update all test requests and tracking documentation
• Conduct tester conversion buyoff, troubleshooting, and head changes as required
• Support data package compilation for NPI, SMO, Time Slice and other requests as assigned
• Manage reference and head issuance, inventory, screening activities, and reference generation
• Communicate test information clearly during shift handovers to ensure continuity of operations
• Maintain MRE lab 7S standards, comply with all safety and health regulations, and support engineering teams as directed
• Work in cleanroom environment with rotating 12-hour shift patterns and cross-plant support as required

Job Description

Facilities Engineer will be responsible as a system owner on designated Facility System and Equipments for its operation, maintenance, and engineering. He/She will be able to routinely use technical judgment in solving problems making routine recommendations and improving existing work processes. He/She will make substantial technical contributions to the success of the department using proven solutions for complex technical problems. He/She will listen to customer feedback, recognize opportunities and provide feedback for technical innovation. Decision could impact quality and schedule of projects but would generally be contained to the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Diagnose and resolve electrical faults and provide remote and on-site technical assistance to service teams and customers.
• Analyze recurring issues and recommend corrective and preventive actions.
• Perform PLC programming, image detection, sensing technology, etc. according to product requirements.
• Carry out installation of process instrumentation, testing and commissioning job at site.
• Support installation, commissioning, and testing of electrical systems for upgrades or retrofits.
• Configure and calibrate electrical components such as sensors, drives, motors, PLCs, and safety devices.
• Coordinate with software and mechanical teams for integrated system adjustments.
• Assist in planning and executing preventive maintenance schedules for electrical systems and control panels.
• Perform corrective maintenance to restore system functionality and reduce downtime.
• Ensure maintenance activities comply with safety and quality standards.
• Identify required spare parts for maintenance and repairs.
• Work with the procurement team to ensure availability of critical electrical components.

Environmental, Health, Safety and Security (EHSS)

• Follow all EHSS procedures to ensure compliance with applicable regulations and company standards
• Ensure compliance of all facility equipments in accordance to regulations
• Ensure compliance of daily activity in facility within the regulatory permissible limit.

Cost Reduction

He/She is responsible for reducing costs associated within the area. This responsibility may include owning and completing cost reduction projects, identifying cost effective sustaining/manufacturing improvements, minimizing regular expenditures, and helping to promote a cost conscious culture.

As the focal point for shift activities, the operator ensures effective communication through timely responses, constructive feedback, and thorough handovers to the next or regular shift.

Additionally, they are responsible for executing assigned tasks to maintain product quality and prevent environmental pollution, workplace incidents, injuries, and ill health.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Regular :

· Loader

· Loading disks into mandrel

· Push the loaded rack to Plating line

· Do correct binning into insight system

· Fill up loading checklist and loader startup checklist

· Maintain good housekeeping at work area

· Lab

· Do routine lab sampling and resample for any out of control parameter

· Do Plating line pretreatment make up and strip line make up

· Stagger Unloader during break time

· Fill up lab routine checklist

· Maintain good housekeeping inside work area

· Process

· Do process control and line monitoring such as temperature, pH, RPM and anodic

· Doing process basic troubleshooting

· Change Nickel tote, pump in PNS, do Nickel tank rinsing and recovery

· Measure Nickel thickness and fill up Process checklist

· Maintain good housekeeping at Plating BOL and Plating FOL

· Unloader

· Pull rack with disks from St.29 and push to unloader machine

· Push wet carts from filling station to St.29

· Unload disk from rack mandrel to annealing cassette

· Fill up unloader machine startup checklist

· Maintain good housekeeping at work area

· Visual Inspection

· Perform visual inspection as per procedure.

· Trigger for containment and disposition as per required.

· Trigger for troubleshooting and provide related info.

· Perform correct binning transaction and able to hold containment lot as well.

· Provide a proper pass down to incoming and outgoing shift.

· Grouper

· To perform the health check

· To perform the startup checklist every shift

· To do reject at source

· To perform manufacturing system transaction correctly

· To pull the lot from the stagging with lot traveler

· To group the parts follow SOP

· To highlight any issue or mix product triggering

· Auto merger

· Perform the startup checklist

· To transfer the alternative part for production to consume

· To ensure to transfer the part by product to avoid mix

· To clear the bag and keep the area clean after complete transfer

· To do real time binning and real time reject in system

As Manufacturing Process Engineering Technician, you will be responsible for maintaining specific tools on a manufacturing production or NPI line. The successful candidate will be able to work with minimal supervision, take initiative and collaborate effectively. You will demonstrate a willingness to learn, flexibility, creative problem solving, exemplary communication skills and an ability to think on their feet. Communicates with engineers and technical specialist regarding sputter metrology tools measurement results and calibration procedure. Able to revise any documents changes regarding sputter metrology tools.

Regular Responsibilities

• Lead shift technicians to carry out daily shift work.
• Troubleshoot and resolve sputter instrumentation issues.
• Maintain and update sputter instrument documentation including standard work procedures, process specifications, etc.
• Facilitate small process improvement projects through collection and analyzing data and monitoring engineering trials.
• Entering and compiling data relating to metrology measurement.
• Training in the functions of the new project launches.
• Always adhere to safety guidelines and cleanroom protocols.
• Carry out periodic samples housekeeping & other tasks assigned by Engineer.
• Comply and support EHS policy. Participating in company activities such as IMS, 6S, RBA, BCMS etc.

Job Description

The Facilities Engineer Analyst role is responsible for providing technical support, system governance, and data-driven analysis for Facilities operations. This role supports the operational stability and continuous improvement of facility systems, including maintenance management, building monitoring, utilities monitoring, and sustainability systems.

The role is also responsible for departmental systems related to finance, inventory, compliance, and facilities governance. Acting as a key coordinator for Facilities management systems, this position supports ISO compliance, cost control, sustainability initiatives, and RBA requirements.

The role makes substantial technical contributions to the department by applying proven solutions to complex operational and system-related challenges. It also supports innovation by analyzing customer feedback, identifying improvement opportunities, and contributing to technical enhancements.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage and support Facilities-related digital systems including:
  • Computerized Maintenance Management System (CMMS)
  • Building Management / Monitoring Systems (BMS)
  • ISO, RBA and ESG monitoring systems
  • Sustainability tracking systems
• Ensure system reliability, data accuracy, and effective user adoption.
• Support system troubleshooting, enhancements, and integration improvements.
• Analyze facilities operational data including maintenance performance, utilities consumption, downtime, and efficiency trends.
• Identify gaps, inefficiencies, and opportunities for improvement.
• Provide technical input to support operational decision-making and problem-solving.
• Support ISO, RBA, EHS, and sustainability compliance systems.
• Ensure accurate documentation and reporting for audits and governance requirements.
• Support cost saving initiatives and tracking mechanisms.
• Support departmental finance tracking and reporting systems.
• Maintain inventory management system accuracy (spare parts, materials, and equipment).
• Ensure proper data control for cost and stock visibility.
• Provide technical support for Facilities operations and system users.
• Support resolution of complex technical and system-related issues.
• Translate operational feedback into system or process improvements.
• Contribute to innovation and digitalization initiatives within Facilities

As the focal point for shift activities, the operator ensures effective communication through timely responses, constructive feedback, and thorough handovers to the next or regular shift.

Additionally, they are responsible for executing assigned tasks to maintain product quality and prevent environmental pollution, workplace incidents, injuries, and ill health.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Regular :

· Loader

· Loading disks into mandrel

· Push the loaded rack to Plating line

· Do correct binning into insight system

· Fill up loading checklist and loader startup checklist

· Maintain good housekeeping at work area

· Lab

· Do routine lab sampling and resample for any out of control parameter

· Do Plating line pretreatment make up and strip line make up

· Stagger Unloader during break time

· Fill up lab routine checklist

· Maintain good housekeeping inside work area

· Process

· Do process control and line monitoring such as temperature, pH, RPM and anodic

· Doing process basic troubleshooting

· Change Nickel tote, pump in PNS, do Nickel tank rinsing and recovery

· Measure Nickel thickness and fill up Process checklist

· Maintain good housekeeping at Plating BOL and Plating FOL

· Unloader

· Pull rack with disks from St.29 and push to unloader machine

· Push wet carts from filling station to St.29

· Unload disk from rack mandrel to annealing cassette

· Fill up unloader machine startup checklist

· Maintain good housekeeping at work area

· Visual Inspection

· Perform visual inspection as per procedure.

· Trigger for containment and disposition as per required.

· Trigger for troubleshooting and provide related info.

· Perform correct binning transaction and able to hold containment lot as well.

· Provide a proper pass down to incoming and outgoing shift.

· Grouper

· To perform the health check

· To perform the startup checklist every shift

· To do reject at source

· To perform manufacturing system transaction correctly

· To pull the lot from the stagging with lot traveler

· To group the parts follow SOP

· To highlight any issue or mix product triggering

· Auto merger

· Perform the startup checklist

· To transfer the alternative part for production to consume

· To ensure to transfer the part by product to avoid mix

· To clear the bag and keep the area clean after complete transfer

· To do real time binning and real time reject in system

As a Senior Equipment Engineer specializing in sputter media, you will be responsible for leading equipment sustaining, reliability, and continuous improvement activities to support high-volume hard disk media manufacturing. You will play a key role in driving equipment performance, improving operational efficiency, and supporting new technology implementation. This role requires strong technical leadership to guide technicians in maintaining stable manufacturing operations, reducing equipment downtime, and enabling next-generation product and process requirements.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead day-to-day equipment sustaining activities, including troubleshooting, failure analysis, and resolution of equipment-related production issues.
• Drive equipment reliability improvement initiatives to enhance equipment uptime, reduce chronic failures, and improve overall operational stability.
• Develop, implement, and optimize preventive and predictive maintenance strategies to improve long-term equipment performance.
• Lead root cause analysis (RCA) for major equipment failures and implement effective corrective and preventive actions.
• Support equipment upgrades, hardware modifications, and machine conversion activities to meet product and technology roadmap requirements.
• Coordinate new equipment installation, commissioning, qualification, and acceptance to ensure systems meet operational and safety standards.
• Monitor and analyze equipment performance indicators such as OEE, MTBF, MTTR, and downtime trends to identify improvement opportunities.
• Collaborate closely with Process Engineering, Yield Engineering, Production, and Quality teams to improve process capability and manufacturing performance.
• Drive engineering projects related to equipment improvements, automation enhancement, and productivity optimization.
• Develop and maintain equipment documentation including SOPs, maintenance procedures, troubleshooting guides, and best practices.
• Work closely with OEM vendors and suppliers to resolve technical issues, implement upgrades, and support equipment technology development.
• Support cost reduction initiatives through engineering optimization, reliability improvements, and maintenance efficiency.
• Ensure all equipment operations comply with company safety policies, regulatory requirements, and industry standards.
• Participate in continuous improvement initiatives, including Lean manufacturing, automation deployment, and digitalization programs.
• Perform other duties and responsibilities as assigned by management.

REQUIRED:

• Diploma in any Engineering

PREFERRED:

• Work on a 12-hour shift rotation.

• Perform machine preventive maintenance and maintain accurate maintenance records.

• Act as the first line of response for unscheduled machine downtime and quality-related issues.

• Collaborate effectively with cross-functional departments to support operational efficiency.

• Able to respond to sudden changes and work effectively under pressure to restore machine operations within a short timeframe.

SKILLS:

• Capable of analyzing and providing detailed feedback on major equipment downtime, including chronological events and corrective actions taken.

• Knowledge of Statistical Process Control (SPC) is an added advantage.

• Possess strong knowledge of Automation and Control Systems.

We are seeking an experienced and technically strong Application Lead to join our Manufacturing IT Application team. The successful candidate will serve as a key technical contributor and team anchor — independently leading complex application development, providing technical mentorship, and driving digital transformation initiatives aligned with our manufacturing automation and digitalization goals.

This role demands a self-directed professional who can operate with minimal supervision, manage multiple priorities across cross-functional stakeholders, and contribute to system architecture decisions.

Key Responsibilities

Application Development & System Ownership

• Lead the design, development, and maintenance of manufacturing-used applications using .NET Core and related frameworks, ensuring high availability, performance, and scalability.
• Serve as the primary technical owner of critical manufacturing IT systems deployed across multiple production sites (e.g., online tracking, WIP systems, testing & quality data platforms).
• Architect and implement application solutions that support manufacturing process monitoring, automation, and data traceability.
• Own full software development lifecycle (SDLC) from requirements analysis, solution design, development, testing, deployment, and post-production support.
• Identify, troubleshoot, and resolve complex software, ensuring optimal system performance and user experience.

Data & Integration

• Design and maintain robust database structures (SQL Server, Oracle DB, MySQL) and data pipelines to support manufacturing analytics and operational reporting.
• Lead data integration and linkage efforts between manufacturing systems (e.g., MES, testing & quality systems) to enable end-to-end product genealogy tracking and operational visibility.
• Support data onboarding, cleansing, and structured analysis for manufacturing process monitoring tools (e.g., Spotfire, Power BI, or equivalent).

Digital Transformation & Innovation

• Act as a technical point person for MFG IT application and integration project requests — evaluating feasibility, defining technical approaches, and coordinating delivery priorities.
• Drive digitalization initiatives including manufacturing line automation, IoT integrations, AI/ML proof-of-concept implementations (e.g., computer vision for defect analysis, smartwatch-based applications), and digital worker agent platforms.
• Evaluate and introduce emerging technologies relevant to smart manufacturing and Industry 4.0 objectives.

Technical Leadership & Mentorship

• Provide technical guidance, coaching to junior developers and peers within the MFG IT App team.
• Lead architectural discussions and propose technical standards, design patterns, and best practices for the team.
• Support knowledge transfer, documentation, and continuity planning to safeguard organizational knowledge.

Stakeholder Collaboration & Project Coordination

• Collaborate closely with business users, process engineers, IT network/server teams, and analytical teams to translate manufacturing requirements into effective IT solutions.
• Coordinate task delivery across multi-site teams, managing timelines and escalating risks proactively.
• Participate actively in Agile stand-up meeting — sprint planning, daily stand-ups, retrospectives — and contribute to continuous improvement of delivery practices.
• Review and maintain technical documentation, solution design documents, and user manuals.

As a Staff Equipment Engineer specializing in sputter media, you will be responsible for overseeing the operation, maintenance, and continuous improvement of sputtering equipment used in the production of hard disk media. You will work closely with cross-functional teams to ensure optimal equipment performance, minimize downtime, cycle time improvement and contribute to the development of new processes and technologies.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversee day-to-day equipment maintenance activities, troubleshooting, and line issue management to ensure high equipment availability and minimal production downtime.
• Lead equipment reliability, maintenance, and engineering improvement initiatives to support stable and efficient manufacturing operations.
• Drive preventive and predictive maintenance strategies to improve equipment reliability, reduce failures, and sustain long-term operational performance.
• Lead equipment upgrades, machine conversions, and technology improvements to support next-generation HDD product requirements.
• Manage new equipment installation, commissioning, and acceptance testing to ensure systems meet operational, safety, and process specifications before production release.
• Monitor and analyze equipment performance, reliability, and OEE data to identify improvement opportunities and drive operational excellence.
• Lead root cause analysis for equipment failures, implementing effective corrective and preventive actions to prevent recurrence.
• Collaborate with Process Engineering and Sputter Yield teams to improve yield performance, reduce defects, and enhance process capability.
• Coordinate closely with Production, Quality, Facilities, and other cross-functional teams to ensure smooth production operations and achieve manufacturing targets.
• Manage engineering projects related to equipment upgrades, modifications, and system improvements, ensuring timely execution within scope and budget.
• Provide technical leadership, guidance, and mentorship to junior engineers and technicians to strengthen team capability and technical competency.
• Develop and maintain engineering documentation, including SOPs, maintenance procedures, and best practices for equipment operation and sustainment.
• Ensure all equipment and related systems comply with safety regulations, company policies, and industry standards.
• Support continuous improvement initiatives by introducing new technologies, automation solutions, and engineering best practices.
• Strengthen knowledge sharing and technical skill development within the engineering team to build a high-performing equipment engineering organization.
• Maintain strong collaboration with OEM suppliers and technical partners to support equipment upgrades, troubleshooting, and technology development.
• Perform other duties and responsibilities as assigned by management.

Western Digital    
The next big thing in data is you!
As Equipment Maintenance Technician, you will be responsible for maintaining specific tools on a media manufacturing production line. The successful candidate will be able to work with minimal supervision, take initiative and collaborate effectively; they will demonstrate a willingness to learn, flexibility, creative problem solving, exemplary communication skills and an ability to think on their feet. Candidates must be flexible to work a 12 hour AWS Shift and overtime, as required by the team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform routine preventive maintenance per PM schedule. Conduct routine maintenance checks and services on all production equipment.
• Document routine preventive maintenance on PM checklists, record data if applicable and maintain completed checklist/history in tool maintenance system.
• Perform regular inspections and maintenance on production machine to ensure optimal performance. Diagnose and repair mechanical, electrical, and control system issues.
• Document routine preventive maintenance and unscheduled failures details on system database
• Provide inputs to Shift Coordinator or Equipment Engineer to improve PM cycle-time, tool availability, quality/workmanship, reduce media scrap and cost of ownership.
• Provide Technical training and certification for junior technician.
• Support Tool Owner and Equipment Engineer for machine conversion/upgrade and improvement projects.

Western Digital    
The next big thing in data is you!
As Equipment Maintenance Technician, you will be responsible for maintaining specific tools on a media manufacturing production line. The successful candidate will be able to work with minimal supervision, take initiative and collaborate effectively; they will demonstrate a willingness to learn, flexibility, creative problem solving, exemplary communication skills and an ability to think on their feet. Candidates must be flexible to work a 12 hour AWS Shift and overtime, as required by the team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead daily sustaining activities for Sputter equipment to ensure high equipment uptime and optimal performance.
• Support Engineers to monitor and drive continuous improvement on key KPIs such as OEE, MTBF, MTTR, Unscheduled downtime and PM effectiveness.
• Support Tool Owner and Equipment Engineer for machine conversion/upgrade and improvement projects.
• Perform routine preventive maintenance per PM schedule. Conduct routine maintenance checks and services on all production equipment.
• Document routine preventive maintenance on PM checklists, record data if applicable and maintain completed checklist/history in tool maintenance system.
• Perform regular inspections and maintenance on production machine to ensure optimal performance. Diagnose and repair mechanical, electrical, and control system issues.
• Document routine preventive maintenance and unscheduled failures details on system database
• Provide inputs to Shift Coordinator or Equipment Engineer to improve PM cycle-time, tool availability, quality/workmanship, reduce media scrap and cost of ownership.
• Lead problem-solving sessions and provide technical guidance to junior technicians.
• Participate in spare parts review, critical spare strategy, and cost optimization initiatives.
• Ensure safety protocols and cleanroom discipline are strictly followed during maintenance activities.