Total 1,163 digital marketing executive specialist job vacancies in Malaysia

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

Summary
The Senior Executive, Cost Management plays a vital support role in maintaining financial discipline and operational profitability across the Freighter portfolio and Third-Party (3P) business segments.

This role is responsible for executing day-to-day financial routines, maintaining visibility on cost performance, minimizing cost leakages, improving P&L predictability, and ensuring robust governance to support informed commercial decision-making.

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

Key Responsibilities

• Cost Management & Analysis
• Execute the standardized processes for capturing and analyzing operational costs, including fuel, handling, navigation, leasing, chartering, and interline costs.
• Conduct regular variance analysis to identify cost leakages, inefficiencies, and opportunities for margin improvement.
• Maintaining full cost and P&L mapping for both Freighter operations and the Third-Party (3P) business.
• Evaluate cost structures and margin performance of 3P and Freighter operations to support commercial reviews.
• Coordinate with Sales, Network Planning, Revenue Management, and Operations to align pricing strategies with commercial objectives.
• Analyze market trends and internal data to identify cost-saving opportunities and risks.
• Budgeting, Forecasting & Reporting
• Assist in the preparation of Freighter and 3P forecasting to feed into the broader Financial Planning & Analysis (FP&A) processes.
• Maintain dashboards and templates for tracking costs and analyzing budget-to-actual variance.
• Ensure clear and consistent cost reporting is available for the Freighter and 3P business lines to drive accurate cost ingestion for cargo and solutions businesses.
• Provide data-driven insights to improve the visibility of route, capacity type, and partner profitability.
• Governance & Financial Operations
• Manage the periodic invoice and cost review process, collaborating with Finance, Operations, and Commercial teams to ensure accuracy.
• Support Finance in ensuring accurate monthly accruals, revenue recognition, and cost allocation specific to freighter and 3P operations.
• Assist in the development of Standard Operating Procedures (SOPs) for cost control and governance.
• Support the evaluation of commercial agreements to propose improvements in contract structures and commercial terms.
• Support process improvements, automation, and digital initiatives related to pricing and cost management.

Qualifications & Requirements

• Bachelor’s degree in Finance, Business, Economics, Aviation Management, Supply Chain, or a related field.
• Minimum 3–5 years of experience in cost management, pricing, revenue management, financial analysis, or commercial finance, preferably within the airline, air cargo, or logistics industry.
• Experience with budgeting, forecasting, and handling large datasets is essential.

Skills & Competencies

• Strong analytical and numerical skills with attention to detail.
• Good commercial judgment and structured problem-solving ability.
• Effective communication and stakeholder management skills.
• Ability to work independently while managing multiple priorities.
• Advanced proficiency in Excel, Google Sheets, SQL, and data analysis tools.
• Familiarity with airline cost structures (fuel, handling, landing fees, etc.) is highly advantageous.
• Ability to interpret financial data and translate it into actionable operational insights.

Personal Attributes

• Commercially minded with a proactive and collaborative approach.
• Comfortable working in a fast-paced, deadline-driven environment typical of a startup/logistics company.
• Willingness to learn and adapt to evolving market and network dynamics.

The Opportunity

We are seeking a motivated, dynamic Accounts Executive (Accounts Receivable - AR), SSC to join our team. If you are passionate about finance, possess a keen eye for detail, and are ready to kickstart your career in a supportive environment, we want to hear from you.

In this role you will be responsible for:

• AR:  To prepare the month ageing report, bad debts provision and DSO / AP.  To process vendor invoices, communicate with Interco parties

The ideal candidate will possess:

• Minimum Diploma/Degree holder in related field
• Bachelor's Degree, Post Graduate Diploma, Professional Degree, Finance/Accountancy or equivalent
• At least 1 to 2 years’ experience in AR
• Excellent spoken and written English & Mandarin
• Good IT knowledge with advance excel skills will be an added advantage
• Team player, proactive, good attitude, able to work independently and efficiently, meticulous, analytical and able to work under tight deadline

Highly Desirable:

• Excellent attention to detail
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English, Mandarin and Korean / Thai able to converse in decent clear communication

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

What You'll Do

• Content Creation:  Develop engaging digital content from end to end, including strategizing a campaign, ideation, developing a storyline, involving in the production of videos, infographics, articles, blogs
• Social Media: Assist in managing posts across platforms such as Instagram, Facebook, Twitter, and TikTok. This includes posting content, managing responses and comments, and monitoring and reporting on post performance.
• Copywriting: Involved in all forms of copywriting, including long-form and short-form articles, crafting captions, and developing scripts
• Research & Campaign Support: Identify stories for our target audience, conduct research on trends and competitors, and collaborate with graphic designers to enhance visual content

• Team Collaboration: Work closely with the Marketing team to execute content strategies and support campaign initiatives effectively

What We Expect of You

• Currently enrolled in a Bachelor’s or Master’s degree in Marketing, Communications, Journalism, or a related field.
• Strong interest in marketing and content creation, with a good understanding of social media trends, including the use of hashtags, emojis, and acronyms.
• Familiarity with Instagram, Facebook, Twitter, and TikTok, and an understanding of platform-based marketing strategies.
• Solid written and verbal communication skills, with the ability to craft clear and engaging content.
• Bonus points if you are a fun social media junkie and like to think outside the box!
• A positive and collaborative team player who is proactive and eager to learn in a fast-paced environment.
• Portfolio showcasing your content, writing, or social media work is highly preferred.
• Fluent in English and Bahasa Melayu (written and spoken); Mandarin is a plus.
• Curious and eager to learn how technology is shaping the insurance industry
  

• To promote and sell food testing business of Health & Nutrition (H&N)
• To ensure that all customer enquiries are followed up and closed successfully with the ultimate goal of achieving monthly sales target/KPI set.
• To cross-sell related H&N testing, inspection and certification as appropriate.
• Receive, making call and follow-up on all in-bound and outbound calls enquiries for food testing prospects.
• To ensure monthly proposal/quotation target is satisfactory achieved or exceeded.
• To meet and achieve monthly sales target set by the H&N business line.
• To prepare, arrange and co-ordinate related sample collection, customer visits, meetings, trainings, seminars and etc.as necessary.
• Process signed quotation/proposals and contract creation in LIMS.
• Conduct work as per relevant SGS global and local procedures.
• Other related customer care activities to ensure customer satisfaction services provided and report back to superior any improvement for further excellence of the services offered.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

The Senior Business Planner is responsible for managing end to end supply and demand planning while driving on time delivery (OTD), revenue plan attainment, and days of inventory (DOI) targets.

Key Responsibilities

• Manage forecast and shipment to meet revenue plan
• Work order release and expedite to ensure right loading pattern and keeping to the targeted DOI level without impacting commit to customer
• Responsible for customer OTD and CRD
• Capacity knowledge for assembly and test to better manage wip to meet ship plan
• Manage inventory level, work towards meeting DOI target
• Coordination with inter-departments to resolve planning/shipment related issues.

Do you want to see how a leading tech platform is steered from the top? As a Performance Analyst Specialist in the Managing Director (MD) Office, you won’t just be crunching numbers; you’ll be translating data into the narrative that drives foodpanda Malaysia. You will be the right hand to the MD Office leads, ensuring our business-as-usual (BAU) runs like a Swiss watch, our strategic projects have the data-driven "punch" they need to  succeed, and our executive narratives are brought to life through high-impact, world-class presentations.

What’s in your "Panda Box"?

• The Master of Narratives (Slides): You’ll take complex data and turn it into high-impact visual stories for leadership reviews, townhalls, and regional syncs. You don't just "make slides"—you build decks that influence decisions.

• The Data Detective (Analysis): You’ll perform structured analysis within our core KPIs. You’ll use existing frameworks to solve standard problems, but we expect you to speak up when you see a way to make a process better or faster.

• The Project Pilot (Support): You’ll support the MD Office on high-priority projects. You’ll gain expanded conceptual knowledge of how foodpanda works, from logistics to marketing, while helping us hit our milestones.

• The Pulse of the Business (BAU Management): You will manage the heartbeat of our office—coordinating BAU meetings, tracking action items, and ensuring information flows straightforwardly across the team.

This role is based in our Menara Skymind office.

Role Overview

In this tactical, entry-level role, you will join the Customer Success Enablement team to directly impact customer satisfaction and retention. You will produce custom client deliverables and analysis to support post-sales teams, ensuring they are equipped to drive client satisfaction, secure renewals, and foster account growth. This role also offers opportunities to collaborate cross-functionally and gain valuable experience in customer success.

Key responsibilities include:

• Generate custom deliverables (e.g., emails, reports, PPT presentations, Executive Summaries) that effectively communicate value and align with the Account’s engagement strategy/Customer Success roadmap.
• Analyze customer data to identify opportunities for satisfaction, growth and risk mitigation.
• Collaborate across teams to address unique Account dynamics and objectives while enhancing customer success strategies.
• Contribute to the overall success of client retention and renewal efforts.
• Assess and prioritize tasks based on due dates, difficulty, and required resources.
• Manage time effectively to produce high-quality, client-ready deliverables that meet deadlines and achieve objectives.
• Track and communicate the status of activities using a workflow management tool.

This role is based in our Menara Skymind office.

Role Overview

In this tactical, entry-level role, you will join the Customer Success Enablement team to directly impact customer satisfaction and retention. You will produce custom client deliverables and analysis to support post-sales teams, ensuring they are equipped to drive client satisfaction, secure renewals, and foster account growth. This role also offers opportunities to collaborate cross-functionally and gain valuable experience in customer success.

Key responsibilities include:

• Generate custom deliverables (e.g., emails, reports, PPT presentations, Executive Summaries) that effectively communicate value and align with the Account’s engagement strategy/Customer Success roadmap.
• Analyze customer data to identify opportunities for satisfaction, growth and risk mitigation.
• Collaborate across teams to address unique Account dynamics and objectives while enhancing customer success strategies.
• Contribute to the overall success of client retention and renewal efforts.
• Assess and prioritize tasks based on due dates, difficulty, and required resources.
• Manage time effectively to produce high-quality, client-ready deliverables that meet deadlines and achieve objectives.
• Track and communicate the status of activities using a workflow management tool.

About the job
The purpose of the Loyalty Communications Specialist role at IKEA is to drive meaningful engagement and build long-term relationships with IKEA Family members by delivering relevant, personalized, and value-driven communications that inspire loyalty, deepen brand love, and contribute to increased visitation, conversion, and customer lifetime value. 

The role will be responsible for supporting the development and execution of member-exclusive campaigns, content, and omnichannel touchpoints, ensuring communications are aligned with the brand tone of voice and business priorities, while leveraging data insights to optimize performance across email, application, digital platforms, and in-store experiences. 

What you will do

• Work with Marketing Team and cross-functional team to build and constantly improve regional loyalty programs, which consist of IKEA Family, Småles, Kids loyalty program and a subscription IKEA Family scheme using data, business insights, and customer feedback to drive traffic, purchases, and engagement.
• Drive member acquisition and engagement through in-store, online, roadshow, and event initiatives to ensure a stable growth of the member base and a healthy number of contactable members for marketing purposes.
• Partner with related stakeholders to implement necessary enhancements to Loyalty and Marketing system and the automation process for targeting and retargeting work.
• Collaborate with the analytics agency, BI teams and Country Marketing Manager for data exchange, enhancement of the reporting dashboard, testing, monitoring results, and providing feedback for different analytics models to increase engagement and purchase propensity.
• Execute campaigns to drive the Loyalty KPIs in conjunction with the Marketing teams, optimize setup in the system to follow the customer lifecycles including onboarding and 1st purchase, stretch spend, drive returned visits, reward and recognition, and early win-back. 
• Monitor, update, and secure the functionality of the CRM system and its integration with various internal and external systems/platforms. 
• In day-to-day work, ensure full compliance with Personal Data Protection Act regulations and Ikano Retail policies with respect to the collection, handling, and storage of members’ data.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

We are looking for a treasury executive to join our Malaysia Finance Team.

Key Responsibilities

●       Execute daily fund settlement activities, including processing payables, employee expense reimbursements, and internal fund transfers with accuracy and timeliness.

●       Monitor daily cash balances across bank accounts to ensure the company has enough liquidity to meet obligations

●       Establish and maintain an efficient account structure to support evolving business needs, ensuring all signatory authorities align with company compliance policies and internal control standards.

●       Handle bank account operations, including opening/closing accounts

●       Support system integration initiatives, including host-to-host connectivity setup and maintenance, when required.

●       Maintain accurate and up-to-date financial records, ensuring proper documentation is retained for all transactions.

●       Respond promptly and professionally to inquiries related to accounts and payables from internal and external stakeholders.

●       Assist in annual audits by preparing required documentation, coordinating with auditors, and collaborating across departments to resolve discrepancies and fulfill audit requests.

●       Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (preferred).

●       1-2 years of relevant experience in cashiering, treasury operations, accounting, or financial administration.

●       Strong attention to detail with excellent organizational abilities.

●       Proficient in Microsoft Excel and comfortable working with large datasets.

●       Solid understanding of financial regulations and payment systems.

●       Excellent verbal and written communication skills.

●       Fluent in both Mandarin and English (spoken and written).

About Crown:

Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown's business philosophy utilizes vertically integrated processes to design, manufacture and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts as well as automation and fleet management technologies. The Company's global headquarters is located in New Bremen, Ohio, USA, with regional headquarters in Australia, China, Germany and Singapore. Crown employs more than 14,000 people worldwide. Crown operates a service and distribution network that exceeds 500 retail locations in over 80 countries. To learn more about why Crown is a great career choice, visit crown.com. You can also view our online newsroom at Crown Equipment Corporation | Malaysia | Material Handling.

About the role:

Crown Equipment Sdn. Bhd. is seeking a highly motivated and results-driven individual to join our team as a Territory Executive. In this role, you will be responsible for driving sales and enhancing customer satisfaction within a designated territory in Malaysia. As a key player in our organization, you will leverage your understanding of the market dynamics to develop and implement effective sales strategies that align with our company's objectives.

Your role will involve identifying potential customers, conducting product demonstrations, and providing tailored solutions to meet their needs. You will work closely with cross-functional teams to ensure seamless service delivery and customer experience. The ideal candidate will exhibit strong communication skills, have a passion for customer engagement, and possess a deep understanding of our product offerings.

Crown Equipment Sdn. Bhd. values innovation, teamwork, and accountability, and we are looking for someone who can embody these values while striving for excellence in all endeavors. If you are a proactive and ambitious professional seeking to make a significant impact in your career, we invite you to apply and become a part of our dynamic team that is committed to delivering exceptional value to our customers.

3 best things about the role:

• Be part of a Company that is a leading innovator in a world-class forklift and material handling equipment
• Work for a Company that values good people, with a culture of developing employees and promoting within
• Have opportunities for recognition and appreciation

Responsibilities

• Develop and execute strategic sales plans to achieve revenue targets in the assigned territory.
• Identify and cultivate relationships with potential customers and key stakeholders to drive sales growth.
• Conduct product demonstrations and presentations to showcase the features and benefits of our equipment.
• Analyze market trends and competitor activities to inform sales strategies and market positioning.
• Collaborate with the marketing team to create targeted campaigns and promotional activities.
• Provide post-sale support to customers to ensure satisfaction and encourage repeat business.
• Maintain accurate records of sales activities, customer interactions, and forecasts in our CRM system.

• Diploma or Bachelor's degree in Business, Marketing, or related field.
• Minimum of 2 years of sales experience in a similar industry or role.
• Strong understanding of sales principles and customer relationship management.
• Excellent communication and interpersonal skills for effective customer engagement.
• Proficiency in using CRM software and AS400.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical skills and attention to detail to track sales performance and market trends.

Job description

We are looking for a qualified Operation Executive. You will be responsible for supporting various operational functions within the startup environment. This includes assisting with day-to-day tasks. The Operations Executive will work closely with various teams within the startup, gaining exposure to different team and gaining valuable work experience.

What you’ll need to bring to the team

• Be responsible and reliable; maintain confidentiality; and exhibit integrity, a high level of attention to detail, and a strong commitment to deliver data quality in a timely and accurately manner.
• You should be willing to challenge when appropriate and drive activity within the business areas.
• General operational support includes order fulfilment and delivery, liaising and coordinating with data vendors and clients on order delivery, data entry and updates, operation administrative tasks.
• Managing and monitor daily operations to ensure delivery deadlines are met while maintaining quality control standards.
• Supervise and coach team members from time to time to ensure smooth of operation process and achieve target sets
• Review regularly on operational efficiency and internal process improvement
• Ability to communicate effectively with different internal stakeholders to resolve issues.
• Responsible for deploying and applying all company policies, procedures and standards.
• Produce monthly tracking report and monitor team performance - Work independently and contribute to team effort by accomplishing related results as needed
• Ensure an effective and efficient system of internal control is always in place.

Application Development (60%)

• Assist in developing and maintaining manufacturing applications using .NET Core and related frameworks
• Support bug fixes and minor enhancements to existing production systems
• Write clean, maintainable code following team standards and best practices
• Participate in code reviews to learn from senior developers

Collaboration & Learning (25%)

• Work with cross-functional teams (Manufacturing, Quality, Operations) to understand business requirements
• Participate in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives
• Shadow senior developers during requirements gathering and technical design sessions
• Contribute to technical documentation and knowledge base articles

Technical Support (15%)

• Help troubleshoot application issues reported by manufacturing users
• Assist in testing and validation activities before production deployments

Job description

Cultivating solid relationships with clients through the provision of exceptional after-sales service.
Creating a positive onboarding experience for new clients.
Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
Provide training and overall guidance to enable clients to fully utilize product features and benefits.
Foster strategic client relationship for Non-FI customers & deliver against financial KPI, for customer retention and cross selling of company’s products and services
Regularly communicate with clients to provide updates and gather feedback. And provide regular feedback to management regarding customer comments and feedback on our products and services.
Address client concerns and provide timely solutions.
Handle daily incoming and outgoing customer calls and email.
Keep detailed records of customer interactions and transactions, including inquiries, complaints, comments, and actions taken.
Ensure compliance with all company policies, procedures, and standards.
Perform and achieve assigned KPIs.
Contribute to team efforts by accomplishing related results as needed.

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.   

 RESPONSIBILITIES  

• Summarize data in tables, charts, and graphs  
• Analyze and interpret sales data 
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations  
• Review data for errors and inconsistencies  
• Use internal tools and data sources  
• Independently discusses analysis design to best answer client questions with CBP/client  
• Discuss design and calculate the Quantified Business Opportunity  
• Drive time/cost-effectiveness on the project  
• Support meeting the COE objectives as a whole  
• Inspire peers and co-workers  

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

WHAT YOU’LL DO:

• Handle insurance policy issuance, including generating accurate quotations and preparing cover notes within set timelines.
• Work closely with customers to gather required documents and ensure a seamless policy issuance process.
• Carefully review documents and cover notes for accuracy and completeness, enabling timely policy activation.
• Coordinate with insurance providers to follow up on pending approvals and ensure smooth processing.
• Manage customer accounts, addressing inquiries and maintaining satisfaction with our products and services.
• Contribute to team efforts by meeting sales and renewal targets.

WHAT WE EXPECT OF YOU:

• Minimum diploma in business, communications, or a related field.
• At least 2 years of experience in a customer service role, preferably handling email and WhatsApp communications.
• Proven hands-on experience in insurance issuance is a must.
• Experience in the insurance industry is a strong advantage.
• Strong attention to detail and excellent organizational skills.
• A customer-focused mindset with strong communication and problem-solving abilities.
• Self-reliance and adaptability to handle responsibilities independently.
• Leadership potential and a desire to grow into a people management role.

Job Summary

WD is seeking a seasoned Government Affairs & Policy Director to lead its public policy engagement and regulatory strategy in Malaysia. This role will be instrumental in shaping the company’s relationship with government stakeholders, regulatory bodies, and industry associations to support business growth and innovation in the region, WD’s strategic interests in Malaysia and strong public-private partnerships.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead WD’s government relations and policy advocacy efforts in support of its operations in Malaysia.
• Monitor and analyze legislative, regulatory, and policy developments affecting the technology and manufacturing sectors.
• Cultivate and maintain relationships with key government agencies, policymakers, interlocutors and industry groups.
• Develop advocacy initiatives related to the Electrical and Electronics (E&E) sector, particularly on the topics of digitalization, innovation, investment, sustainability, trade facilitation and workforce development.
• Represent WD in stakeholder engagements, public forums, industry associations, and policy dialogues.
• Provide strategic counsel to internal stakeholders on regulatory risks and opportunities. 
• Collaborate with cross-functional teams (legal, operations, R&D, public relations) and external resources to align policy initiatives with business objectives.

Responsible for investigating and determining root causes of hard disk drive failures across development, qualification, manufacturing, and field operations. This role focuses on electromechanical, magnetic recording, firmware, and media-related failures, and works cross-functionally to drive corrective and preventive actions that improve product reliability, quality, and customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides verbal and written status including clear and accurate FA summaries and test reports to the Lead Engineer and the Department Manager.
• Maintain proper documentation of test procedures and results & update failure tracking databases and spreadsheets.
• Cross-Functional Exposure:
• Work closely with:
• Failure Analysis Engineers (senior/principal)
• Manufacturing and process engineering teams
• Design and reliability engineering teams
• Gain exposure to factory, lab, and NPI environments
• Support internal FA reviews and technical discussions
• Perform structured root cause analysis (8D, 5-Why, Fishbone)
• Identify whether failures are:
• Design-related
• Process/manufacturing-related
• Supplier-related
• Usage or system-integration-induced
• Drive corrective and preventive actions (CAPA) with design, manufacturing, and suppliers
• Validate fixes through FA closure and re-testing

BROAD  FUNCTIONS : 

• Lead a group of Equipment and Process Technicians
• Attend various Equipments and Process daily issue.
• Ensuring Preventive Maintenance schedule carry out by Technicians.
• Required excellent communication skills for various inter department communications
• Suggest and executive Continuous Improvement on equipments down time or improve operational efficiency.

RESPONSIBILITIES : 

Regular functions.

• Attend various Daily Meeting. 2x per shift
• Work load assigning base on production schedule for various equipment.
• Respond to any escalation from technicians from unscheduled down time or process KPOV.
• Montitor and respond to QC escalation from Test’s KPOV.
• Respond and follow up on Quality Incidents on-hold and disposition.
• Responsible to Technicians career path planning and performance designation.
• Attend various training course for technical and soft skills.

Irregular

• Become Emergency Response Team member
• Conduct Fire Drill Evacuation Exercise
• Involve Management System Audit

CONTACTS :

Regular

• FA Team Automation Team, Operation, NPI, SQE, Pre and Post Process Team

Irregular

• Vendors, Suppliers, QA, Facilities.

We are looking for a motivated and detail-oriented Failure Analysis Technician to join our team. Prefer fresh graduate or experience. In this role, you will be responsible for investigating and analyzing product failures using Optical Microscope, Atomic Force Microscopy (AFM), OSA and ZYGO  to determine failure defect and support the development of solutions that enhance product reliability. Your hands-on skills and technical expertise will play a critical role in our quality assurance processes.

• Lead a group of Equipment and Process Technicians
• Attend various Equipments and Process daily issue.
• Ensuring Preventive Maintenance schedule carry out by Technicians.
• Required excellent communication skills for various inter department communications
• Suggest and executive Continuous Improvement on equipments down time or improve operational efficiency.
• Attend various Daily Meeting. 2x per shift
• Work load assigning base on production schedule for various equipment.
• Respond to any escalation from technicians from unscheduled down time or process KPOV.
• Montitor and respond to QC escalation from Test’s KPOV.
• Respond and follow up on Quality Incidents on-hold and disposition.
• Responsible to Technicians career path planning and performance designation.
• Attend various training course for technical and soft skills.
• Become Emergency Response Team member
• Conduct Fire Drill Evacuation Exercise
• Involve Management System Audit

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

• ESSENTIAL DUTIES AND RESPONSIBILITIES:

  · Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

  · Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

  · Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

  · Perform product conversions on test equipment to support various production requirements.

  · Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

  · Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

  · Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

  · Perform equipment checklists in accordance with standard operating procedures.

  · Assist engineers with daily tasks and contribute to special projects as required.

  · Ensure compliance with ISO standards and documentation practices.

  · Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.