Total 66 it support executive job vacancies in Selangor & Penang

銷售主管/銷售工程師（工業自動化）

高級專員 | 未來品牌領導機會

機電一體化系統 Cakarabuana Sdn.有限公司。

地點：檳城峇六拜

平日：週一至週五（每週5天）

基本薪資：3,000 馬幣 – 4,000 馬幣 + 傭金 + 汽車津貼 + 獎金

職位概述

該職位非常適合喜歡與工程師進行技術討論、解決製造難題以及建立長期客戶合作關係的人士。

強烈鼓勵有自動化組件、感測器、氣動元件、機械製造或工程分銷方面經驗的候選人申請。

工作職責

• 推廣公司產品，包括自動化組件、氣動系統、感測器、精密測量設備和工程解決方案。

• 提供技術諮詢和產品推薦

• 準備報價並跟進銷售機會

• 與工程師、採購團隊和工廠管理層保持良好的關係

• 實現銷售目標並為公司成長做出貢獻

職位要求

• 機械工程、機電一體化工程、電機工程或相關領域的文憑/學位

• 具備工業自動化、工程零件、包裝機械、半導體設備或製造業經驗者優先考慮

歡迎對技術銷售有濃厚興趣的應屆畢業生

• 能夠用英語和國語溝通，為講國語的客戶提供支持

• 自我激勵、認真負責、以結果為導向

• 自備交通工具並願意出差

薪資福利

基本工資：3000 馬幣 – 4000 馬幣（視經驗而定）

其他福利包括：

• 極具吸引力的銷售佣金方案

• 汽車津貼

• 績效獎金

• 五天工作制

• 專業產品培訓

職涯發展與領導機會

在 System Mechatronic Cakarabuana，我們相信內部人才培養。

表現優異的員工將有機會晉升到以下職位：

✔ 產品專家

✔ 業務拓展經理

✔ 區域銷售經理

✔ 國際品牌品牌/產品負責人

該職位為希望成為工業自動化和工程解決方案領域行業專家的個人提供長期的職業發展道路。

我們正在尋找一位耐心、積極主動且能持續跟進客戶付款的應收帳款主管。該職位涉及開立發票、監控未結帳款，並與客戶密切合作，確保及時收款，同時維護良好的專業關係。理想的候選人應態度堅定而尊重他人，能夠妥善處理逾期付款事宜，避免不必要的衝突。我們歡迎具有3-5年相關工作經驗的候選人，也歡迎態度端正的應屆畢業生申請。隨著職位的發展，您將有機會承擔更廣泛的會計和財務職責。

福利待遇

• 免費小吃/歡樂時光
• 定期團隊活動
• 個人休假
• 個人發展機會
• 有薪培訓和發展

DXN Holdings Bhd 在馬來西亞證券交易所主機板上市（股票代號：5318），自 1993 年開始營運。 DXN Holdings Bhd 是 DXN 集團的投資控股和管理公司。公司總部位於馬來西亞，在全球 48 個國家擁有 79 家子公司。

DXN主要透過直銷模式銷售健康養生類消費品。本公司擁有垂直整合的生產設施，涵蓋從研發、種植、生產到分銷的各個環節。 DXN的其他業務活動主要服務於其核心業務，包括為第三方提供實驗室檢測服務、銷售生活方式產品以及經營咖啡館。

在我們大規模擴張計劃的背景下，我們目前正在尋找一位勤奮且經驗豐富的資深預訂及前台主管，並提供在集團內發展專業未來職業發展的機會，工作地點位於吉打州日得拉。

職責：

• 負責CV2住宿的預訂運營，包括OTA平台、線上預訂管道和酒店管理系統（PMS）。該職位確保高效處理預訂、妥善管理客房庫存，並為前台提供營運支持，包括客人入住、退房、創建預訂和支付交易。同時，該職位還需與前台和行銷團隊緊密合作，以最大限度地提高客房入住率和客人滿意度。

要求 ：

1）預訂管理

• 管理所有住宿預訂，包括直接預訂、線上預訂和OTA管道，以確保準確性、合理的房間分配和最佳入住率。

2) OTA 和線上通路管理

• 與行銷部協調，管理OTA平台和線上預訂管道，更新客房庫存、價格、可用性和促銷活動。

3）物業管理系統（PMS）管理

• 在飯店管理系統 (PMS) 中維護準確的預訂記錄，包括預訂建立、修改、取消和預訂追蹤。

4）前台營運支持

• 根據需要履行前台職責，包括客人入住、退房、建立預訂、支付交易和回覆客人諮詢。

5）庫存和預訂監控

• 監控房間供應狀況和預訂趨勢，避免超額預訂，確保住宿單位得到合理利用。

6）客戶服務與問題解決

• 處理與預訂相關的諮詢，並專業地協助解決預訂問題或客人投訴。

7）報告與預訂分析

• 準備預約報告、預訂摘要、OTA業績報告和入住率統計數據，供管理層審核。

8）週報和月報

• 準備各OTA平台每周和每月的總收入、預訂表現和預訂統計數據報告，供管理層審核。

9）跨部門協調

• 與前台團隊緊密合作，確保客人順利抵達和離開，並與行銷部門協調，以支援促銷、活動和線上預訂策略。

福利待遇

• 員工權益
• 開放文化
• 個人發展機會

Job Purpose

The Business Development Executive is responsible for expanding market opportunities, driving sales growth, and strengthening client relationships in the plastics trading sector. This role involves identifying potential customers, developing strategic partnerships, and promoting value-added solutions to meet clients' evolving needs. 

Duties and Responsibilities

• Identify and develop new business opportunities in the plastics and chemicals trading industry. 
• Build and maintain strong relationships with clients, suppliers, and industry stakeholders. 
• Conduct market research and competitor analysis to identify growth opportunities. 
• Develop and execute sales strategies to achieve revenue targets. 
• Prepare proposals, presentations, and contract negotiations to secure new accounts. 
• Work closely with internal teams to ensure efficient supply chain and order fulfillment. 
• Monitor pricing trends, customer demands, and industry regulations to optimize business strategies. 
• Represent Toling Corporation at trade shows, conferences, and networking events. 
• Ensure customer satisfaction by addressing inquiries, resolving issues, and providing after-sales support. 
• Track sales performance and market feedback, providing insights for continuous improvement. 

Qualifications

• Bachelor’s degree in Business, Marketing, Supply Chain Management, or a related field. 
• 1–3 years of experience in business development, sales, or trading (preferably in the plastics or chemical industry). 
• Strong sales, negotiation, and relationship-building skills. 
• Knowledge of plastics trading, market trends, and supply chain operations is an advantage. 
• Self-motivated, results-oriented, and able to work independently. 
• Ability to develop long-term business partnerships and expand client portfolios. 
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) and CRM tools. 
• Fluency in English, Bahasa Malaysia, and Mandarin (preferred due to supplier and client interactions). 

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

Job Purpose 

The Business Development Executive is responsible for expanding market opportunities, driving sales growth, and strengthening client relationships in the plastics trading sector. This role involves identifying potential customers, developing strategic partnerships, and promoting value-added solutions to meet clients' evolving needs. 

Duties and Responsibilities 

• Identify and develop new business opportunities in the plastics and chemicals trading industry. 
• Build and maintain strong relationships with clients, suppliers, and industry stakeholders. 
• Conduct market research and competitor analysis to identify growth opportunities. 
• Develop and execute sales strategies to achieve revenue targets. 
• Prepare proposals, presentations, and contract negotiations to secure new accounts. 
• Work closely with internal teams to ensure efficient supply chain and order fulfillment. 
• Monitor pricing trends, customer demands, and industry regulations to optimize business strategies. 
• Represent Toling Corporation at trade shows, conferences, and networking events. 
• Ensure customer satisfaction by addressing inquiries, resolving issues, and providing after-sales support. 
• Track sales performance and market feedback, providing insights for continuous improvement. 

Qualifications 

• Bachelor’s degree in Business, Marketing, Supply Chain Management, or a related field. 
• 1–3 years of experience in business development, sales, or trading (preferably in the plastics or chemical industry). 
• Strong sales, negotiation, and relationship-building skills. 
• Knowledge of plastics trading, market trends, and supply chain operations is an advantage. 
• Self-motivated, results-oriented, and able to work independently. 
• Ability to develop long-term business partnerships and expand client portfolios. 
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) and CRM tools. 
• Fluency in English, Bahasa Malaysia, and Mandarin (preferred due to supplier and client interactions). 

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

Responsibilities:

• Conceive and develop efficient and intuitive marketing strategies.
• Manage and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events.
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures.
• Initiate and control surveys to assess customer requirements and dedication.
• Write copy for diverse marketing distributions (brochures, press releases, website material etc.).
• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities.
• Oversee the progress of campaigns using various metrics and submit reports of performance.
• Work with managers in preparing budgets and monitoring expenses.

Requirements:

• Proven experience as a marketing executive or similar role.
• Thorough understanding of market research techniques, data analysis and statistics methods.
• Use AI for basic automation; reimagine marketing workflows to increase campaign speed and precision. Act as a "pilot" for AI tools, using them to generate content, optimize ad spend, and personalize customer journeys
• Proficiency with design tools: Hands-on experience with simple design platforms like Canva, Figma, or Vista Create.
• Good knowledge of strategic planning principles and marketing best practices.
• Excel in MS Office and marketing software (e.g. CRM).
• Proficient with social media and web analytics (e.g. WebTrends).
• Outstanding communication and people skills.
• Excellent organizational and time-management abilities.
• Creativity and commercial awareness.
• Possess at least a Bachelor's Degree in Marketing, Business Administration or a relevant discipline.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Personal leave
• Paid training and development
• Remote work flexibility

Job Description:

1. Monitor inventory levels and plan purchases to meet operational requirements.
2. Coordinate with suppliers on shipping schedules, documentation, and related matters.
3. Evaluate supplier performance annually based on company criteria.
4. Request and manage customer-required questionnaires, certificates, and declarations.
5. Prepare stock allocation according to branch budgets and ensure terminal tank clearance for upcoming shipments.
6. Handle purchasing-related issues, including invoice discrepancies, weight variances, and non-conformance of imported goods or containers.
7. Verify and report Sales and Service Tax (SST) payments for management approval.
8. Investigate and check import bulk shipments with Bill of Lading (BL) losses exceeding 0.3% by coordinating with suppliers, surveyors, and terminals; prepare BL write-off forms and update the monthly BL losses report by suppliers.
9. Coordinate with suppliers and transporters on ex-tank collections with handling losses over 80 kg, and prepare monthly terminal write-off forms.
10. Review and verify invoices from transporters, surveyors, terminals, forwarders, and suppliers.
11. Any other duties as assigned by Superior

Requirements:

Minimum Diploma in Supply Chain, Logistics, Business Administration, or related field

Minimum 3 years of purchasing / procurement experience, or supply chain operations

Experience in handling import shipments, documentation and supplier coordination is an added advantage

Strong analytical and problem-solving skills with attention to detail

Good communication, coordination and negotiation skills

Familiarity with SST and import/export processes will be advantageous

Proficient in Microsoft Office applications (especially Excel)

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職位描述：

1. 監控庫存水準並制定採購計劃以滿足營運需求。
2. 與供應商協調出貨計畫、文件及相關事宜。
3. 根據公司標準，每年對供應商績效進行評估。
4. 請求並管理客戶要求的問卷、證書和聲明。
5. 根據分公司預算進行庫存分配，並確保即將發貨的貨物順利通過碼頭儲罐。
6. 處理與採購相關的問題，包括發票差異、重量差異以及進口貨物或貨櫃不合格等問題。
7. 核實並報告銷售和服務稅（SST）付款情況，以供管理層批准。
8. 與供應商、檢驗員和碼頭協調，調查和檢查提單損失超過 0.3% 的進口散貨；準備提單註銷表格，並更新供應商的月度提單損失報告。
9. 與供應商和運輸商協調卸貨過程中損失超過 80 公斤的罐體回收工作，並準備每月終端報廢表格。
10. 審核並核實運輸商、測量員、碼頭、貨運代理商和供應商的發票。
11. 上級指派的其他任何職責

要求：

供應鏈、物流、工商管理或相關領域的最低文憑

至少3年採購/供應鏈營運經驗

具備進口貨物處理、單證處理及供應商協調經驗者優先考慮。

具備較強的分析和解決問題的能力，注重細節。

良好的溝通、協調與談判能力

熟悉SST和進出口流程將是一項優勢

精通微軟辦公室軟體（尤其是Excel）

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We’re looking for a Merchant Operations Executive to join our team and play a key role in managing and supporting our growing merchant network. If you enjoy working in a fast-paced environment and thrive on solving operational challenges, this role is for you.

What You’ll Do

As the main point of contact for our merchants, you will:

• Manage end-to-end operational activities, including merchant onboarding, inventory management, logistics coordination, and warehouse operations to ensure smooth business operations.
• Coordinate with suppliers, merchants, 3PL providers, warehouses, and internal stakeholders to oversee shipment schedules, delivery arrangements, inventory movement, merchant activation, and issue resolution.
• Handle operational transactions and documentation accurately through ERP/WMS systems, including inventory records, stock movements, merchant setup, compliance requirements, and operational reporting.
• Monitor inventory performance, stock accuracy, merchant activity, and operational KPIs, while driving continuous improvements to enhance efficiency, service quality, and overall customer experience.
• Provide day-to-day support for merchants and internal teams by managing inquiries, troubleshooting operational issues, coordinating cross-functional resolutions, and ensuring timely execution of operational processes.
• Conduct regular audits, stock takes, reconciliations, warehouse visits, and compliance checks to maintain operational accuracy, regulatory adherence, and effective control of business assets.
• Collaborate closely with Sales, Finance, Procurement, Technology, and Logistics teams to support business growth, inventory planning, merchant success, and continuous process improvement initiatives.

• Strong communication and stakeholder management skills
• Detail-oriented with a problem-solving mindset
• Ability to manage multiple tasks in a fast-paced environment
• Experience in operations, customer support, or payments/POS is a plus
• Comfortable working with data and tracking performance metrics

Vestech Energy Sdn Bhd is a focused residential home Solar servicing force aims helping homeowner to generate and manage energy cost more effectively in a completely hassle-free way. Vestech Energy is a subsidiary of Solarvest Holdings Berhad which was founded in 2012 with the vision to create a world where clean energy is easily accessible to many.

The Customer Operations Executive serves as the primary point of contact between Vestech Energy and its clients following project handover. This role focuses on these areas:

1. Project Communication, Client Management & Reporting

• Monitor project and system timelines to ensure timely completion and delivery.
• Prepare and submit weekly project progress reports.
• Handle client enquiries and provide timely updates on project status.
• Maintain clear and professional communication with clients throughout the project lifecycle.

2. Customer Experience & Satisfaction

• Drive customer satisfaction initiatives by keeping clients informed and engaged throughout their project journey.
• Conduct customer experience and satisfaction surveys.
• Gather, analyse, and report customer feedback to identify opportunities for service improvement.
• Support the development and implementation of customer retention and engagement strategies.

3. Administration & Cross-Functional Support

• Work closely with various departments to support operational initiatives.
• Collaborate with internal and external stakeholders to resolve issues and improve processes.
• Organise and maintain departmental documentation and customer records, ensuring accuracy, accessibility, and compliance.
• Perform data analysis to support decision-making, reporting, and continuous improvement initiatives.

1. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s
2. Degree/Post Graduate Diploma in any field (Engineering field is an added advantage).
3. Required language(s): Bahasa Malaysia, English. Mandarin speaking is an added advantage.
4. Required skill(s): Computer literate with good knowledge of Microsoft Office, strong communication skills
5. Attitude: Customer and service-oriented, energetic and enthusiastic about interacting with people.
6. Customer Service, Team player, self-motivated to learn, effective communicator, and patient.
7. Capable of working independently and autonomously, while also being able to handle multiple tasks simultaneously.

The Opportunity

Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

As our Accounts Executive, you will be the guardian of our revenue cycle. You will leverage the system to ensure financial accuracy and help manage our cash flow efficiently.

In this role you will be responsible for:

• Billing & Systems Management:  Learn and manage the billing systems.  Ensure all customer billing data is accurately matched and processed.
• Risk Assessment:  Manage write offs and assist in provisioning for bad debts
• Reporting and Reconciliation:  Prepare reconciliation reports and Bad Debt Provision to provide management with clear financial insights
• Revenue Assurance & QC: Act as a financial detective by bridging operations and finance to identify, track, and resolve any mismatches between customer payments and services delivered, ensuring maximum revenue recovery.

The ideal candidate will possess:

• Minimum Diploma/Degree holder in related field
• Bachelor's Degree, Post Graduate Diploma, Professional Degree, Finance/Accountancy or equivalent
• At least 1 to 2 years’ experience in AR
• Excellent spoken and written English & Mandarin
• Good IT knowledge with advance excel skills will be an added advantage
• Team player, proactive, good attitude, able to work independently and efficiently, meticulous, analytical and able to work under tight deadline

Highly Desirable:

• Excellent attention to detail
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English, Mandarin and Korean / Thai able to converse in decent clear communication

• Lead direct negotiations with landowners, land agents, and land aggregators on land acquisition terms, lease structures, and heads of agreement.
• Identify and pursue commercially attractive land parcels suitable for utility-scale ground mount and floating solar development above 15MW.
• Build and maintain a strong network of landowner and agent relationships across Peninsular Malaysia to support ongoing pipeline origination.
• Independently manage a portfolio of 5–8 active land parcels simultaneously, driving each parcel from initial contact through to signed heads of terms or option agreement.
• Represent the company credibly and professionally in all external landowner and agent interactions.
• Maintain an accurate and up-to-date land pipeline tracker covering all active, passive, and prospective parcels — including status, key contacts, terms under discussion, and next actions.
• Conduct monthly warmth checks on all passive parcels to prevent pipeline attrition and landowner disengagement.
• Flag commercially attractive new opportunities proactively to the Project Manager for strategic prioritisation.
• Coordinate with the Technical Feasibility Executive to ensure technical feasibility assessments are initiated promptly on parcels reaching the right stage of negotiation.
• Coordinate with the Land Formalities Executive to ensure land formalities, letters, and documentation are completed accurately and on time.
• Review and verify all land documents (lot numbers, coordinates, landowner names, acreage) for accuracy before external submission or legal engagement — zero tolerance for errors.
• Work with external legal counsel on title searches, encumbrance checks, and land conversion matters.
• Ensure all land acquisition documentation meets the standards required for financial close and regulatory submission.
• Maintain proper filing and document management for all land parcels under active development.
• Build relationships with local community leaders, village heads, and relevant authorities where required to facilitate land access and community support for project sites.
• Manage any landowner concerns or disputes professionally and in accordance with company policy.
• Liaise with government land offices, district councils, and relevant agencies on land-related regulatory matters as directed
• Report weekly to the Project Manager on pipeline status, active negotiations, risks, and opportunities.
• Participate in land team reviews and contribute to the broader development pipeline discussions.
• Support the Project Manager in representing the land pipeline to the Director and senior leadership as required.
• Collaborate with the EPCC, CRESS, and Special Projects teams to align land pipeline delivery with project development timelines.

• 3–5 years of direct experience in land acquisition, property negotiation, or real estate commercial roles ideally in the renewable energy, infrastructure, or plantation/agricultural sectors.
• Bachelor's degree in Property Management, Real Estate, Business, Law, or a related field or equivalent professional experience.
• Proven track record of independently negotiating and closing land deals not just supporting or coordinating.
• Experience managing multiple active land parcels or property transactions simultaneously.
• Familiarity with Malaysian land law, title structures (individual, strata, Malay Reserved Land), and land conversion processes is a significant advantage.
• Strong negotiation skills, able to handle landowner pushback, price discussions, and competing interests calmly and professionally.
• Fluent in Bahasa Malaysia and English, essential for landowner negotiations and internal reporting.
• Mandarin proficiency is an advantage given the land agent ecosystem in Malaysia.
•  Possession of a valid driving licence and own transport preferred given the field-based nature of the role.
• Relationship-driven, builds trust with landowners and agents quickly; people-oriented and able to represent the company credibly at all levels.
• Results-oriented, focused on closing, not just managing process.

ABOUT US
As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

A DAY IN LIFE
The Cargo Sales Senior Executive plays a key role in supporting Turkish Cargo’s daily sales activities, rate management, and booking operations. The role ensures timely and accurate handling of customer enquiries, reservations, and partner airline coordination to deliver efficient cargo movement and maintain service quality.

Office Location : W307, Wisma Consplant 1, Jalan Kemajuan Subang, SS16, 47500 Selangor, Malaysia

• Monitor shipment records and ensure alignment between rate quotations, bookings, and system data.
• Handle daily booking requests, ad-hoc rates, and follow up on booking status.
• Respond to cargo enquiries, provide quotations, and follow up on pending or unresolved cargo issues.
• Track shipments and manage delays or rebooking with space controllers; communicate updates to agents with proper documentation.
• Process and monitor interline and local allotments, ensuring maximum utilization and adjusting bookings as needed.
• Support urgent and premium space requests by coordinating with head office or partner airlines.
• Conduct sales visits/calls to gather market information, strengthen relationships with agents, and develop new opportunities; submit visit reports.
• Collaborate with sales and operations teams to deliver consistent customer support and service recovery.

• Diploma or Bachelor's degree in Logistics, Aviation, Business, or a related field.
• 2–3 years of experience in cargo reservations, sales support, or airline operations.
• Strong attention to detail and ability to manage time-sensitive tasks.
• Excellent communication and coordination skills across internal and external parties.
• Familiarity with cargo systems (e.g., CargoSpot, Skychain) is an advantage.
• Ability to work under pressure and adapt to operational changes.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

We’re looking for a motivated and dynamic Service Operations Executive / Field Biologist to join our expanding team. The position supports the development and execution of initiatives that enhance service quality, operational efficiency, and people capability across branches. The role focuses on implementing service management processes, monitoring compliance, supporting training programs, and coordinating improvement projects in line with business and regulatory.

In this role you will be responsible for:

Service Process & Performance Support

• Assist in the implementation and monitoring of service management processes at branch level.
• Track operational KPIs, identify gaps, and escalate improvement opportunities.
• Provide administrative and analytical support for service capability initiatives.

Capability Building & Training

• Support the development, updating, and delivery of training materials related to service and operations.
• Coordinate training sessions, workshops, and coaching activities for Service Technicians and Supervisors.
• Collect feedback and monitor training effectiveness to ensure continuous improvement.

Audit & Compliance Monitoring

• Conduct branch visits to monitor service process adherence and regulatory compliance.
• Participate in route rides with Service Technicians and Supervisors to observe service delivery and client experience.
• Prepare audit observations and reports, highlighting areas for corrective actions.

Project & Initiative Support

• Assist in managing projects and programs assigned for service and operations capability development.
• Gather and analyze data, prepare reports, and support solution development for operational improvements.

Stakeholder Engagement

• Liaise with internal teams to ensure smooth execution of capability initiatives.
• Support communication and reporting requirements to management regarding progress, risks, and outcomes.

The ideal candidate will possess:

• Minimum Degree holder in any field.
• Entomology background will be an added advantage
• Computer skill is essential (Microsoft Word, Microsoft Excel, PowerPoint, and Video Editing).
• Possess good interpersonal, communication and writing skills especially in English.
• Mature, very proactive, result oriented, has good drive, can work under pressure.
• Can manage multiple tasks and deliver according to given deadlines.
• Required to travel to the branches throughout Malaysia.
• Must be mobile and have own transport.

Highly Desirable:

• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

We are seeking a proactive and results-driven Digital Marketing Executive to support and execute integrated marketing initiatives across the company’s clean energy solutions portfolio, including solar, battery energy storage systems (BESS), energy efficiency, and other sustainability solutions.

This role will be responsible for digital campaigns, lead generation, content creation, brand visibility, marketing communications, and supporting business growth through strategic marketing activities.

Key Responsibilities:

Digital Marketing & Campaign Management

• Responsible for planning and executing marketing campaigns to generate new prospects and improve client retention
• Prepare and deliver marketing plans aligned with key business and marketing objectives
• Execute digital marketing campaigns across channels including Google, LinkedIn, Meta, email marketing, and display advertising
• Support lead generation, lead nurturing, and customer engagement initiatives
• Monitor campaign performance, analyse results, and optimize campaigns based on KPIs and ROI

Content, Branding & Communications

• Manage and oversee the creation of marketing collateral, including digital and print materials
• Create and schedule content for social media, EDMs, website, and digital platforms
• Develop marketing presentations and materials for partnership collaborations with external parties
• Ensure brand consistency across all communication and marketing touchpoints
• Work closely with internal stakeholders and external partners to deliver integrated marketing initiatives aligned with business objectives

Website, Analytics & Market Insights

• Maintain and update website content and landing pages
• Support SEO and SEM initiatives to improve website traffic and online visibility
• Track digital marketing performance using analytics and CRM tools
• Monitor competitor activities and identify potential improvements or changes in marketing strategies, products, or services
• Keep abreast of industry trends, market developments, competition, and emerging opportunities

Business & Commercial Support

• Determine product and service value delivered throughout customer operations and effectively communicate value propositions to customers
• Support business development and sales initiatives through marketing activities and campaigns
• Capable of identifying target markets and supporting commercial engagement opportunities
• Assist in developing customer-focused marketing strategies to drive awareness and sales growth

Cross-functional & Administrative Support

• Collaborate with marketing executives, managers, operational departments, and external partners to fulfill deliverables effectively
• Support digital promotion for events, webinars, exhibitions, and campaigns
• Assist in daily administrative duties to ensure smooth business operations
• Execute ad-hoc tasks and assist with any marketing-related activities as assigned

Compliance & Quality

• Contribute, comply, and commit toward the company’s Quality, Health, Safety, and Environmental (QHSE) Management System
• Ensure full compliance with international standards, legal requirements, local regulations, and applicable codes of practice
• Additional responsibilities may be assigned as deemed necessary by the company

• Bachelor’s Degree in Marketing, Communications, Business, or related field
• 1–2 years of experience in digital marketing, preferably in B2B, energy, industrial, or technology sectors
• Fresh graduates who are passionate about digital marketing and the clean energy industry are encouraged to apply
• Hands-on experience with digital advertising platforms, social media management, and email marketing
• Familiarity with SEO, Google Analytics, CRM systems, and marketing automation tools
• Strong communication, presentation, copywriting, and stakeholder management skills
• Analytical mindset with the ability to interpret campaign and market data
• Strong organizational skills with the ability to manage multiple projects and deadlines
• Proactive, detail-oriented, and a strong team player

Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

We are looking for a motivated, dynamic Finance Executive/ Senior Executive - Philippines & Malaysia to join our team. Your new role would be reporting to the Business Finance Manager and the Key Business Partner of Philippines and Malaysia Business.

In this role you will be responsible for:

Philippines

• Partner closely with commercial and operations teams, driving engagement to ensure effective communication and alignment
• Perform detail review of operational expenditures, highlighting unusual movements or trends and propose recommendations
• Lead preparation of rolling forecast, budgeting and other regional reporting requirements
• Support development or improvement of financial modelling, analysis and reporting
• Coordinate month-end closing process by establishing clear timelines and functional requirements
• Validate and review source data to ensure integrity, completeness and accuracy of both Profit & Loss and Balance Sheet reporting
• Undertake and support various ad-hoc projects as directed

Malaysia

• Handle key cost drivers for people costs and vehicle opex, including rolling forecast and budget
• Maintain various operating expenses analysis, whilst leaving room for potential reworks
• Preparation of monthly variance analysis of financial performance by division, with attention to detail on top line and middle line movements.
• Coordinate month-end closing process by establishing clear timelines and functional requirements
• Undertake and support various ad-hoc projects as directed

The ideal candidate will possess:

• Degree/ Diploma in Finance/ Accountancy or its equivalent.
• At least 1-3 years of relevant working experience in Financial Analysis and Business Partnering.
• Willing to travel internationally up to 10%.

Highly Desirable:

• Advanced users of spreadsheet and presentation tools, particularly Google sheets, Microsoft Excel and Microsoft PowerPoint.
• Good analytical skills and able to present analysis rationally while “speaking the audience’s language”.
• Independent, self-starter, self-motivated, result oriented as well as customer oriented.
• Ability to multi-task and meet deadlines.
• Basic business and commercial acumen.

We’re looking for a motivated and dynamic Sales Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

You will:

• Support the execution of marketing campaigns, coordinating timelines, tracking deliverables, and ensuring smooth rollout across social, email, website, in-app, offline, and partnership channels.
• Manage day-to-day social media operations, including content scheduling, caption writing, community management, and monitoring engagement trends.
• Drive community-building efforts, engaging users across platforms, supporting community conversations, and helping shape a strong user base for YouTrip.
• Assist in content creation, including drafting copy, coordinating with designers and creators, supporting basic photo/video shoots, and preparing assets for social, EDM, blog, and in-app content.
• Coordinate influencer and partnership activities, including liaising with creators, managing deliverables, and compiling performance results.
• Support marketing events and offline activations, handling logistics, vendor coordination, and on-ground execution.
• Conduct research and insights gathering, including competitor monitoring, trend spotting, and identifying cultural moments relevant to campaigns and community engagement.
• Prepare performance reports, tracking social analytics, campaign metrics, influencer outputs, and other key KPIs to support decision-making.
• Collaborate cross-functionally with Product, Data, Customer Support, and regional teams to ensure marketing initiatives remain aligned and well-executed.
• Support all ad-hoc related marketing tasks required by the Marketing Lead.

You are:

• A Budding Marketing Specialist (2–3 Years Experience): you have hands-on experience supporting marketing campaigns, managing social calendars, coordinating creators, and keeping multiple workstreams moving. You’re hungry to grow in a fast-paced, high-impact environment.
• Digitally Fluent: you’re comfortable navigating modern marketing tools including:

• Social & content: Instagram, TikTok, YouTube, Facebook
• Scheduling: Meta Business Suite, TikTok Ads Manager, or similar tools
• Creative: Canva (Figma/Adobe Illustrator/Photoshop is a bonus)
• Analytics: Google Analytics, Meta Insights, TikTok Analytics
• CRM: Mailchimp, or similar email campaign tools
• CMS: WordPress or similar website management platforms
• Community platforms: Telegram, WhatsApp, or similar community platforms

• A Creative Storyteller: you enjoy crafting content that’s visually engaging, trend-aware and tailored to relevant audiences. You understand what drives engagement and how to communicate with clarity and flair.
• A Meticulous Executor: you’re organised, detail-oriented, and reliable. You manage timelines well, track deliverables across campaigns, creators, and events, and take pride in getting things done right.
• A Collaborative Team Player: you work well with cross-functional teams (Product, CS, Data) and communicate clearly, proactively and respectfully.
• A Self-Starter with Hunger to Learn: you experiment, propose ideas, explore new tools, and never hesitate to roll up your sleeves. You’re excited to help build YouTrip’s presence in the market.
  

We’re looking for a motivated and dynamic Sales Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

ABOUT THE ROLE

We are looking for a dependable and enthusiastic IT Support Officer to join our IT team at our Petaling Jaya branch. This is an entry-level role ideal for a fresh graduate eager to grow in a hands-on environment. You will be the first point of contact for day-to-day IT matters, ensuring our internal teams can work smoothly and efficiently.

.

KEY RESPONSIBILITIES

•     Provide first-line IT support to internal staff, including troubleshooting hardware, software, and connectivity issues in a timely manner.

•     Assist in the setup, configuration, and deployment of computers, printers, and peripheral devices for new and existing employees.

•     Support the installation and basic administration of business applications including Microsoft 365 and assist users with day-to-day operational queries.

•     Assist in managing user accounts and access rights, including provisioning, modification, and deactivation across internal systems.

•     Maintain and update the IT asset and inventory register, ensuring all equipment is accurately tracked and documented.

•     Assist in monitoring and supporting basic network and infrastructure operations, escalating issues to the relevant team when required.

•     Support the maintenance and basic troubleshooting of ancillary systems such as CCTV and door access control systems.

•     Log, track, and follow up on IT support tickets, ensuring issues are resolved or appropriately escalated within agreed timeframes.

.

ADDED ADVANTAGE

✓  Familiarity or exposure to enterprise business systems such as CRM, ERP, or PMIS platforms.

✓  Basic experience with Microsoft 365 administration (user management, SharePoint, Teams).

✓  Prior exposure to physical security systems such as CCTV or door access control management.

✓  Any relevant IT certification (e.g., CompTIA A+, Microsoft Fundamentals) is a bonus, not a requirement.

•     Diploma or Bachelor’s degree in information technology, Computer Science, or a related field.

•     Fresh graduates are encouraged to apply. No prior working experience required.

•     Foundational understanding of computer hardware, operating systems (Windows), and basic networking concepts.

•     Good communication skills with a service-oriented mindset and the ability to work well with non-technical users.

•     Proactive, detail-oriented, and able to manage multiple tasks in a fast-paced environment.

•     Must be based in or able to commute to the Petaling Jaya area. Fully on-site role.

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

Are you a problem-solver with a passion for people?

We are looking for a motivated and dynamic Customer Relations Executive, you are the voice of Rentokil Initial. You won’t just be answering phones; you’ll be building relationships, ensuring our customers receive world-class pest control and hygiene solutions, and supporting our field teams to deliver excellence.

In this role you will be responsible for:

Work with Customer Relations Manager and team to:

• Manage inquiries from customers through website, email and telephone
• Responsible for customer satisfaction survey programme by making outbound calls to existing Rentokil Initial Customers
• Data entry - key in lead and enquiry details into Rentokil Initial’s customer management system
• Prepare monitoring reports (daily, weekly & monthly) on outbound calls with success rate analysis, customer feedback, with short commentary
• Adhere to standard procedures for enquiries/ leads/ CVC handling
• Adhere to standard script for enquiries/ leads/ CVC handling
• Support in customer loyalty and world class programme

Specific areas of responsibilities:

• Manage web enquiries that are submitted through Rentokil Initial official websites or toll free lines featured in websites
• Handle enquiries or sales leads for Rentokil Initial businesses
• Handle complaints or issues raised by customers or callers through web feedback form, toll free, email or fax
• Perform satisfaction follow up call to re-gain customer’s confident
• Make outbound calls to existing customers to gain feedback on Rentokil Initial services
• Support in customer loyalty and world class programme
• Key in sales leads/enquiries into iCABS Contact Management Module and inform the ‘person in charge’ to follow up and close the ticket
• Follow up with Customer Development Personnel on prospect status
• Prepare weekly and monthly calls, customer feedback and outbound call reports

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in customer care / telemarketing environment
• Customer oriented and KPI results driven
• Possess initiative and the ability to work independently with minimum supervision
• Good communication skills and has the ability to communicate fluently on the phone
• Call center experience is an added advantage
• Good planning and organisational skills with attention to details.
• Ability to priorities tasks with effective time management
• Autonomous and thrive on challenges
• Normal working hours
• Permanent employment

Highly Desirable:

• Excellent customer service via phone & negotiation skills
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Good sense of humour and passionate about work and takes pride in what he/she does.