Total 105 operations engineer job vacancies in federal territory of kuala lumpur

About ThoughtFull:

ThoughtFull is on a mission to simplify mental health for your personal and professional growth - through every season of life, anytime, anywhere. 

ThoughtFull is a Temasek-backed mental health company that provides full mental healthcare services for corporates clients around the Asian region and beyond. We were the first in Asia to offer clinically validated text-based coaching and the first to partner with insurers, making care more accessible to individuals and businesses. Join us on our mission and be part of our rockstar team! 

Job Description of People Operations Associate: 

Thoughtfull is seeking an HR Operations Associate to support the expansion of our regional teams in Malaysia, Hong Kong, and Singapore. The ideal candidate will possess strong attention to detail and organizational skills, and be able to effectively manage multiple tasks in a fast-paced and growing environment. This role requires a meticulous and reliable individual who is eager to learn and contribute to supporting business growth and scalability. A positive attitude, strong sense of responsibility, and good communication skills are essential. At Thoughtfull, we value our employee relationships and strive to provide the best experience from onboarding to becoming a Thoughtfull alumni.

What you will do:  

• Be the first line of support for employees, acting as a point of contact for HR-related queries such as policies and benefits
• Support the end-to-end employment journey from pre-boarding to offboarding, including maintaining HR systems, organizing employee records, and assisting with HR reporting
• Provide day-to-day HR support and guidance to employees, ensuring adherence to HR policies, procedures, and local labor regulations
• Support the KL site lead in fostering a positive and engaging work environment for the KL team
• Assist in the implementation and rollout of people programs and initiatives
• Collaborate cross-functionally with Ops, Finance, and other departments to support people-related processes and projects

• 2–5 years of experience in an HR or People Operations role, preferably in a fast-paced and growing environment; exposure to improving or supporting operational processes is a plus
• Language: Fluent in English and Chinese to support global stakeholders.
• Strong organizational and coordination skills, with the ability to manage multiple tasks and priorities effectively
• Proactive and reliable, with the ability to take initiative and follow through on tasks and improvements
• Adaptable to change, with respect for different work styles, and able to handle confidential and sensitive information with discretion
• Prior experience in a fast-growing startup or scale-up environment in the APAC region is a plus

Basic Salary Range: MYR4,000 - MYR6,400

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

Moomoo is an innovative investment and trading platform that is dedicated to empowering global investors with user-friendly yet powerful tools, data, and insights. Our mission is to transform the investment journey into a more accessible and enriching experience for individuals at all levels of trading expertise. We recognize that investing is a long-term journey, and that’s why we equip our users with a robust suite of features including real-time market data, advanced technical analysis tools, and comprehensive order book data. By prioritizing transparency, innovation, and community, we strive to deliver an exceptional investment experience tailored to the unique needs of each investor. As a leading player in the financial services industry, we invite enthusiastic and driven individuals to join our team as interns. This internship offers a unique opportunity to gain firsthand experience in the financial technology sector while working alongside industry professionals in a collaborative environment. As an intern at Moomoo, you will contribute to our mission of unlocking financial potential for investors and gain invaluable insights that can shape your future career in financial services.

Responsibilities

• Assist in planning, organizing, and executing events (e.g., product launches, roadshows, pop-up events, internal events)
• Conduct market research to identify trends and competitor analysis.
• Assist in daily operations of retail stores
• Provide customer service support during peak hours or campaigns

• Currently pursuing a degree in Finance, Economics, Business, or a related field.
• Strong analytical skills with a keen interest in financial markets and investment strategies.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Familiarity with financial analysis tools and software is a plus.
• Ability to work collaboratively in a team-driven environment.
• Eagerness to learn and adapt in a fast-paced and dynamic setting.

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

WHAT YOU’LL DO:

• Handle insurance policy issuance, including generating accurate quotations and preparing cover notes within set timelines.
• Work closely with customers to gather required documents and ensure a seamless policy issuance process.
• Carefully review documents and cover notes for accuracy and completeness, enabling timely policy activation.
• Coordinate with insurance providers to follow up on pending approvals and ensure smooth processing.
• Manage customer accounts, addressing inquiries and maintaining satisfaction with our products and services.
• Contribute to team efforts by meeting sales and renewal targets.

WHAT WE EXPECT OF YOU:

• Minimum diploma in business, communications, or a related field.
• At least 2 years of experience in a customer service role, preferably handling email and WhatsApp communications.
• Proven hands-on experience in insurance issuance is a must.
• Experience in the insurance industry is a strong advantage.
• Strong attention to detail and excellent organizational skills.
• A customer-focused mindset with strong communication and problem-solving abilities.
• Self-reliance and adaptability to handle responsibilities independently.
• Leadership potential and a desire to grow into a people management role.

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

Role Overview

The Technical Analyst engineer is the engine room of the Client Experience department, reporting directly to the AI Lead. You will bridge the gap between technical infrastructure and business intelligence by building and maintaining the department’s automation stack—using Zendesk and Python—while applying AI/LLM knowledge to enhance support capabilities. You will also serve as the team’s data anchor, performing deep-dive financial reconciliations and building automated dashboards to drive data-led decision-making.

Key Responsibilities

1. Automation & AI Integration
• Zendesk & SaaS Optimization: Architect and maintain Zendesk triggers, automations, and complex workflows;
• Python-Led Automation: Develop and deploy Python scripts to automate repetitive manual tasks.
• AI Feature Deployment: Implement and tune advanced AI features within SaaS, managing knowledge base training and basic RAG (Retrieval-Augmented Generation) logic.
2. Data Tools & Reporting
• Advanced Data Analysis: Use tools extensively for high-stakes data cleaning, financial reconciliation, and analysis (advanced formulas and Power Query required).
• BI Dashboarding: Build and maintain automated reports to track KPIs and operational health.
• Management Reporting: Prepare regular operations and analysis reports, translating raw data into insights for Finance and Management teams.
3. Process Improvement & Collaboration
• Workflow Refinement: Support the optimization of processes, rules, and SOPs to improve efficiency, transparency, and internal control.
• Cross-functional Alignment: Work closely with Payment, Finance, IT, and Product teams to drive system improvements and handle security-related whitelisting or response tasks.

• Platform Expertise: Hands-on experience with Zendesk Administration (workflows, triggers, and app integrations).

• Advanced Data Skills: Expert-level Excel (Power Query, Pivot Tables, and complex financial reconciliation); experience with SQL and BI tools.
• Automation & Scripting (Preferrable): Proficiency in Python for business process automation and data extraction; experience with APIs and Webhooks.
• AI Literacy (Preferrable): A foundational understanding of LLMs and how to apply them within a customer experience or operational framework.

We are on the lookout for a Procurement Operations Analyst to join the Global Procurement team at foodpanda, based in our Malaysia office, on our journey to always deliver amazing experiences.  

The Procurement Operations Analyst is an entry-level role focused on supporting the transactional aspects of procurement operations, providing direct support for incident and problem management, and addressing inquiries through the customer help desk. This role is essential for maintaining smooth, efficient operations within the procurement team and ensuring stakeholder satisfaction through prompt issue resolution and clear communication.

1. Transactional Processing

   • Monitor the purchase requisitions and purchase order creation following defined policies and procedures.

   • Ensure accuracy and timeliness, supporting compliance with corporate guidelines and service level agreements (SLAs).

2. Incident and Problem Management

   • Handle procurement-related incidents, performing initial triage and troubleshooting to resolve issues where possible.

   • Assist in root cause analysis, helping to prevent recurrence and drive improvements.

3. Customer Help Desk

   • Serve as a primary contact point for internal inquiries related to procurement transactions and processes.

4. Continuous Improvement

   • Identify and suggest areas for process enhancement within transactional procurement and customer support.

The Power Supply Design Engineer is in charge to perform and follow a part of the Power Supply and Distribution design activity with the support of the Power Supply Design Leader.

He/She will have to perform power supply system design, calculation notes, simulations, and calculations to specify electrical equipment for Traction and Power substations and to verify the conformity of suppliers’ design with the Contract Specification. He/She will have to ensure the coordination of design with all other systems and equipment of the project.

He/She will provide design input for system engineering activities such as requirement management, configuration management, system assurance, and EMC studies.

Organisational Reporting

Reports operationally and hierarchically to the Power Supply Design Leader.

Network & Links

Coordination with the Project team, system integration team, consultant, end client, and internal/external stakeholders.

Responsibilities

• Perform power supply system design and detailed engineering for a railway electrification project (high voltage / medium voltage / traction / low voltage).
• Analyze project specifications and requirements.
• Perform simulations using ETAP and SIGNON.
• Review and validate suppliers’ technical drawings and calculations.
• Prepare Bill of Quantity (BOQ).
• Deliver single line diagrams, functional specifications, and technical drawings.
• Prepare design reports and schedules.
• Review suppliers’ offers for compliance with customer requirements.
• Manage coordination, interfaces, and Requests for Information (RFI).
• Coordinate with:
  • Customer, utility, contractors
  • Other subsystems (communication, signaling, trackwork, SCADA)
  • Suppliers, subcontractors, partners
• Prepare construction documentation (cable schedules, cable lists, block diagrams).
• Participate in as-built documentation.

Measurement (Performance Criteria)

• Timely delivery of deliverables
• Quality of documents
• Accuracy of work
• Client satisfaction

About the role 

At SEEK, we’re creating technology that helps people live more fulfilling working lives. As a Level 3 Software Engineer, you’ll design, build, and maintain web applications used by millions. You’ll work closely with designers, product managers, and engineers to deliver high-quality, scalable solutions that enhance SEEK’s platforms.

Reporting to a Senior Engineering Manager, you’ll be part of a collaborative squad that values innovation, learning, and craftsmanship. You will shape technical designs, write clean and efficient code, and mentor team members while driving improvements in SEEK’s engineering practices. Success means delivering impactful features, strengthening performance, and contributing to SEEK’s mission of connecting people with work.

What you will do 

• Build and maintain high-performing front‑end and back‑end applications
• Collaborate with cross‑functional teams to design and refine technical solutions
• Contribute to architecture decisions and technical direction
• Uphold quality through testing, reviews, and documentation
• Enhance developer workflows and CI/CD practices
• Share knowledge and mentor peers in engineering best practices
• Support system reliability and continuous improvement initiatives

About You

You will join the SEEK Business engineering team — a self‑contained scale‑up powered by SEEK’s global platform. You will design, build, and maintain full‑stack software that powers Australia’s largest online business‑for‑sale marketplace. Working across TypeScript, NodeJS, React, GraphQL, and AWS, you’ll deliver secure, reliable, and scalable solutions end‑to‑end. You will collaborate daily with product managers, designers, and fellow engineers, contributing to architecture decisions and continuous improvement in DevOps, CI/CD, and automation. Success in this role means shipping well‑crafted code, owning complex technical decisions, and helping the team raise engineering quality while driving rapid delivery.

What You Will Do

• Design and build high‑performance full‑stack applications using modern tech
• Own services through development, testing, deployment, and production support
• Contribute to architecture decisions and continuous delivery improvements
• Collaborate with design, product, and cross‑functional teams to deliver at speed
• Strengthen DevOps culture through CI/CD, observability, and automation
• Ensure reliability and performance of SEEK Business’s platforms
• Share learnings and mentor peers to uplift technical standards

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We’re looking for a Merchant Operations Executive to join our team and play a key role in managing and supporting our growing merchant network. If you enjoy working in a fast-paced environment and thrive on solving operational challenges, this role is for you.

What You’ll Do

As the main point of contact for our merchants, you will:

• Manage end-to-end merchant onboarding, including documentation, setup, and training
• Ensure smooth activation and support merchants through their initial journey
• Handle day-to-day merchant inquiries related to transactions, settlements, and system usage
• Monitor merchant performance and activity, and drive reactivation where needed
• Ensure compliance with operational and regulatory requirements
• Troubleshoot issues and coordinate with internal teams (Tech, Finance, Logistics) for resolution
• Continuously identify opportunities to improve processes and merchant experience

• Strong communication and stakeholder management skills
• Detail-oriented with a problem-solving mindset
• Ability to manage multiple tasks in a fast-paced environment
• Experience in operations, customer support, or payments/POS is a plus
• Comfortable working with data and tracking performance metrics

We are seeking a passionate Ecommerce Operations Project Coordinator who will be connecting difference marketing functions to successfully execute ecommerce campaigns and other ecommerce operational needs.

This driven person will also need to manage relationship with Lazada and Shopee to learn about the latest tools and updates from the platforms. The candidate will be considered a key member of PRISM+ overseas expansion team and will report to Country Director of Malaysia.

Responsibilities of a Ecommerce Operations Project Coordinator but are not limited to:

• Execute checklist of actionable during campaigns.
• Work with CRM, creative, marketplace platforms after campaign pricing confirmed.
• Create/Improve SKU listings to ensure our customer experiences are the best.
• Handle all our website (www.prismplus.my) banners and freebies updates.
• Submit forecast to operation team for them to plan manpower allocation.

• Proficient in Lazada, Shopee Seller Centre Portal (>1 years of Experience).
• Proficient in Shopify portal (>1 year of Experience).
• Proficient in Excel.
• Bachelor’s Degree in Business and Marketing, or any relevant course of studies.
• At least 2 years’ experience in digital marketing – preferred to be in a e-commerce company.
• Ability to work during midnights/weekends during to campaign requirements.
• Thrives in dynamic, uncertain, and fast-moving environments, a hustler.
• A strong level of passion to understand thoroughly performance advertisement growth metrics.

As a key member of our regional shops team, you will drive operational improvements across our three brands: foodpanda, foodora, and yemeksepeti. We are expanding into new verticals, and you will own the operational foundations of in-store fulfillment, focusing on picker efficiency, operational tooling, and field training.

In this regional role, you will be the bridge between high-level strategy and local execution across 15 countries. Your focus is to build scalable operational playbooks that drive continuous improvements to reduce items not delivered (IND) and ensure high fulfillment accuracy, enabling store teams to consistently deliver complete and reliable orders.

In this role, you will:

• Define the operational framework to minimize Items Not Delivered (IND) and manage out-of-stock scenarios across all Grocery and Retail partners.
• Lead Field Training & Knowledge Sharing, creating scalable training programs and playbooks that ensure local market teams and pickers follow best-in-class operational standards.
• Monitor and improve Vendor Performance, creating benchmarks for picking accuracy, speed, and reliability across our regional footprint.
• Develop supporting tools and processes that empower local market teams to identify operational bottlenecks and accelerate performance improvements.
• Coordinate cross-functional initiatives with Local Teams, Product, and Analytics to improve our Shops offering holistically.

Job Summary

We are looking for a detail-oriented and motivated fresh graduate or Internship to join our team as a Payment Operations. This role will support daily payment processing, transaction monitoring, and issue resolution while gaining hands-on experience in fintech and payment operations.

Key Responsibilities

• Assist in processing daily deposits and withdrawals
• Monitor transaction status and ensure timely updates
• Support reconciliation between payment systems, CRM, and internal records
• Investigate and resolve payment-related issues (e.g. failed transactions, delays, mismatches)
• Liaise with internal teams for issue resolution
• Help maintain accurate records and documentation of payment activities
• Support escalation handling and follow-up on pending cases

What You Will Gain

• Hands-on experience in payment operations
• Exposure to real transaction systems and reconciliation processes
• Opportunity to work in a fast-growing and dynamic environment
• Potential for full-time conversion based on performance

• Bachelor in Finance, Business, Economics, or related fields

• Strong attention to detail and good analytical skills
• Good communication skills in English; Mandarin is an advantage
• Proficient in Microsoft Excel
• Responsible, proactive, and willing to learn

Preferred Qualifications (Adding point)

• Experience handling data, reconciliation, or operational tasks

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

Role Summary

This role is designed as a high-impact operational and strategic support function to the Head of the Client Settlements department. The candidate will be responsible for driving settlement-related initiatives, enhancing PSP performance monitoring, improving funding workflows, and ensuring strong operational control across all payment channels.

 Key Responsibilities

• Daily validation of PSP deposit/withdrawal flows (success rates, processing time, reconciliation accuracy)
• Monitor PSP cost structure (fees, FX cost, hidden cost leakage)
• Identify anomalies in transaction behaviour and escalate risks proactively
• Perform ongoing PSP risk assessment (counterparty risk, fund exposure, operational reliability)
• Monitor PSP balances and liquidity distribution across channels
• Support development of PSP risk dashboards and alert mechanisms
• Review and improve current settlement SOPs and workflows
• Identify inefficiencies in reconciliation, fund routing, and approval processes
• Drive automation initiatives (API, dashboards, tagging systems)
• Act as execution owner for settlement-related projects (for example, PSP API integration, auto-withdrawal, ledger monitoring)
• Coordinate effectively with other departments, like Product, Tech, BO Funding, and Risk teams
• Track project milestones and ensure timely delivery
• Build structured reporting on PSP performance, funding flows, and operational KPIs
• Support decision-making through data insights (cost optimization, risk exposure, efficiency improvements)

As a Financial Crime Operations Senior Lead, you will be responsible for developing and managing a team of Financial Crime Operations Team Leads and Specialists for specific SME areas. Your key objective is to ensure the effective assessment and mitigation of risks related to high-risk customers, while strictly adhering to AML/CFT regulations and aligning with Wise’s risk appetite and internal policies. The specialists on your team will possess an in-depth understanding of the unique risks associated with complex business structures, varied customer types and activities, and country-specific challenges, as well as the strategies required to mitigate these risks effectively.

In this leadership role, you will act as a vital connector between your operational team, which includes team leads and specialists, and Wise's senior leadership. This involves clearly communicating the overarching strategic objectives to your team and transforming these goals into actionable and pertinent directives that drive process optimization and performance improvement.

You'll be instrumental in aligning Wise’s overall mission and strategy with performance expectations, ensuring that your team’s efforts are efficiently strategized and executed for optimal success. This includes developing and owning a strategic roadmap spanning several quarters your team, enhancing processes, and cultivating a positive and empowering work environment. You will support your team’s growth and independence through comprehensive training, mentoring, coaching, delegation, and recognition.

As an experienced operations manager, you will design and implement customer-focused processes while maintaining a vigilant awareness of the risks inherent in the financial industry, specific product offerings, and regulatory requirements. Your approach will ensure that Wise's operations continually meet the expectations of our partners and regulatory bodies.

Job Responsibilities
 

• Leadership and people development: Drive team performance and cultural excellence to support sustainable business growth. Lead by example, demonstrating values and work ethic that inspire accountability, proactive problem-solving, and a growth mindset. Manage and develop a high-performing team by role modeling success behaviors. Focus on cultivating a high-performance culture through talent development, career check-ins, and recommendations for growth. Build strong teams by hiring, coaching, and fostering skills and competencies. Promote continuous improvement, knowledge sharing, and inclusion to empower your team to innovate and excel.

• Performance management: Foster a culture of excellence in your team by consistently meeting KPIs and SLAs in our metrics-driven environment. Refresh performance expectations to match business needs and address underperformance with clear action plans. Implement strong performance frameworks, provide actionable feedback, and ensure every team member operates efficiently.

• Operational management: In this role, you'll turn high-level plans into actionable changes and lead your team to success. You'll create phased implementation plans to minimize disruption and set clear metrics to track progress. Focus on optimizing team structure by managing recruitment and strategically placing staff. Continuously identify and address redundancies and inefficiencies. You'll develop scalable, compliant processes and collaborate with product and operational teams to enhance customer experience, boost automation, and meet financial and service goals. Strong data literacy is essential for analyzing complex data and making informed decisions. Governance is crucial; you'll escalate issues promptly, provide clear updates to senior leadership, and contribute to a customer-focused culture that balances regulatory objectives with excellent customer service.

• Quality assurance: Ensure the highest quality standards for your group's tasks by making decisions within established frameworks. Lead root cause analysis, turn insights into improvements, and mitigate risks. Ensure quality standards are integrated into processes, tools, and initiatives. Understand impacts, focus on findings, and propose actions for better outcomes. Collaborate with other functions, offering expertise to enhance processes and elevate quality across the team and organization

• Domain knowledge and expertise: Be a subject matter expert in Financial Crime areas with the ability to train and coach your team. Maintain a comprehensive understanding of our regulatory obligations and internal policies. Apply a risk-based approach to deterring and preventing money laundering and financial crime. Be able to represent the operational team processes and policies when working with internal auditing and testing parties.  Retain an understanding of the wider Financial Crime and regulatory landscape and take on best practices to your team. Own operational incident management: from initial detection to response and remediation. Liaise effectively with functions and stakeholders, ensuring clear and timely communication throughout. Be responsible for developing action plans, driving remediation efforts, and providing context and subject matter expertise during and after incidents. The Senior Lead supports product-related incident management, ensuring a response to all critical events.

• Project management: Effectively Lead projects from start to finish, prioritizing tasks and maintaining documentation. Communicate milestones, address blockers, and delegate tasks while monitoring progress. Articulate project impact and value, and engage with stakeholders from technical teams to senior management. Negotiate and influence cross-functional teams to drive momentum and align with strategic goals.

• Planning and execution: Ensure operational area plans are set in place and provide insights to other stakeholders. Take full accountability in delivering, updating and making sure your area is making progress on their goals by measuring the effectiveness of the output of the team. There is a clear strategy within your domain that is connected with the wider organisational key objectives, including impactful OKRs and goals based on these plans, and being able to confidently present plans to varied audiences. 

• Stakeholder management and communication: Lead complex projects with multiple stakeholders, setting priorities and ensuring timely delivery. Partner with Product to support group objectives and advocate for customer success. Manage diverse relationships, anticipate issues, and share key insights. Engage stakeholders promptly and lead discussions effectively. Communicate clearly and tailor messages to the audience, using data to deliver impactful and concise messages. Adapt to diverse stakeholders with confidence, ensuring professional and effective interactions.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Summary

We are looking for a Junior Product Manager to support the development and enhancement of internal digital platforms that enable merchant operations, workflow automation and business productivity.

This role focuses on improving operational efficiency, user experience and system adoption across internal stakeholders and merchant-facing processes.

Key Responsibilities

• Support feature development and optimisation of internal business platforms and digital tools
• Work closely with Operations, Customer Service, Sales and Technology teams to identify workflow improvement opportunities
• Assist in digitalisation initiatives such as process automation, reporting dashboards and system enhancements
• Coordinate product testing, rollout support and user feedback consolidation
• Maintain product documentation, SOP improvements and knowledge base updates
• Monitor product usage trends and assist in performance analysis
• Support cross-market implementation and alignment activities

• 2–3 years experience in product operations, digital product support, fintech, SaaS or operational transformation roles
• Strong coordination skills with structured execution mindset
• Comfortable working with technical and business stakeholders
• Detail-oriented and proactive learner

Good to Have

• Exposure to merchant solutions, payments ecosystem or operational systems
• Experience supporting internal productivity tools or workflow platforms

Level:   Medior R4

Location: Flexible (Kuala Lumpur, Singapore)

Type: Full-time B2B 

Department: Sales
Reporting To: APAC Sales Director

Reporting (Functionally) to: Presales Lead

About Innovatrics

Innovatrics is a global provider of biometric identity management solutions, delivering fingerprint, face, iris, and multimodal biometric technologies to government and enterprise customers worldwide. The company operates independently with a strong R&D foundation and a reputation for high NIST-ranked performance and scalable identity platforms.

Your Role

You’ll act as the technical backbone of the sales process working closely with Business Development Managers – helping our partners, system integrators and end clients understand how biometric technology works, aligning their business needs with our solutions capabilities, and ensuring a smooth transition from presales phase to purchase and implementation.

Geographic Scope

·        APAC region

Travel: 40–60% depending on active programs.

Why This Job Is Exciting

As a Pre-Sales Engineer, you will be in direct contact with our customers from diverse industries, regions, and cultures. Your role is critical to close the sales process, with trust in the technical capabilities of our solutions being a key pillar of successful sales. You will act as the technical expert during the sales cycle, working closely with our sales and solutions teams to align customer needs with our technology. Your contributions will directly impact our growth and client satisfaction, making you a vital part of the company's success.

Role Overview

Responsible for the implementation, operation, and continuous optimization of the Microsoft 365 based Digital Workplace collaboration platform. The role focuses on delivering secure, stable, and user‑centric collaboration services and actively supports the adoption and evolution of modern workplace technologies.

Key Responsibilities:

Microsoft 365 Platform Operations

• Implement, operate, and continuously improve Microsoft 365 collaboration and communication services, with focus on Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business.
• Plan, provision, configure, and maintain Microsoft 365 workloads to ensure a secure, stable, and high-performing environment.
• Operate and optimize the Microsoft 365 tenant, including updates, feature rollouts, configuration changes, and service improvements.

Technical Expertise & Service Ownership

• Act as a subject matter expert for Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive, including configuration, troubleshooting, and performance optimization.
• Design, enhance, and maintain modern workplace and Microsoft Cloud solutions aligned with enterprise standards and business requirements.
• Analyze business needs and translate them into scalable, supportable Microsoft 365 solutions.

Automation & Innovation

• Develop, maintain, and troubleshoot PowerShell and Microsoft Graph scripts for automation, reporting, and operational efficiency.
• Monitor the Microsoft 365 roadmap; evaluate, test, and introduce new features and capabilities.
• Contribute to the continuous evolution and optimization of the collaboration platform.

Support & Collaboration

• Provide international 2nd and 3rd level support for messaging, collaboration, and productivity services.
• Collaborate with Regional Business IT, Adoption, Change, and other technical teams to drive effective usage and adoption.

Governance & Documentation

• Create and maintain technical documentation, standards, and operational procedures.
• Promote and enforce best practices, governance models, and technical standards across Microsoft 365 services.

Role Overview:

Responsible for implementing, operating, improving, and supporting Digital Workplace Client & Mobile services. The role acts as an international 2nd and 3rd level support and escalation function, working with modern Microsoft Workplace technologies in a global environment.

Key Responsibilities

Microsoft Client & Mobile Platform Operations

• Implement, operate, and continuously improve Digital Workplace Client & Mobile services, with a strong focus on Microsoft Endpoint Management (Intune, SCCM), Windows Autopilot, Windows 365, Azure Virtual Desktop, and modern endpoint security.
• Plan, provision, configure, and maintain Client & Mobile workloads to ensure a secure, stable, and high‑performing endpoint environment for all users worldwide.
• Operate and optimize the Client & Mobile platform, including updates, OS lifecycle management, configuration changes, compliance settings, and service improvements.

Technical Expertise & Service Ownership

• Act as a technical expert for Intune, SCCM, Autopilot, Windows 365, AVD, device configuration, application deployment, and mobile device management, including troubleshooting, optimization, and client behavior analysis.
• Design, enhance, and maintain Modern Workplace Client & Mobile solutions in alignment with enterprise standards, architecture principles, and business requirements.
• Analyze business, security, and mobility requirements and translate them into scalable, standardized, and supportable Client & Mobile solutions.

Automation & Innovation

• Develop, maintain, and troubleshoot PowerShell scripts to automate administrative tasks, reporting, device lifecycle operations, and operational workflows.
• Monitor the Microsoft Endpoint Management lifecycle and roadmap; evaluate, test, and introduce new features and capabilities for Intune, Autopilot, SCCM, AVD, and Windows 365.
• Contribute to the ongoing evolution and optimization of the Digital Workplace Client & Mobile platform.

Support & Collaboration

• Provide international 2nd and 3rd level support for endpoint and mobility services, including incident troubleshooting, escalation handling, and root‑cause analysis.
• Collaborate closely with Business IT, Security, Collaboration, Adoption, and other technical teams to ensure effective usage, adoption, and continuous improvement of Client & Mobile solutions.

Governance & Documentation

• Create and maintain technical documentation, standards, operational guides, and contribute to internal knowledge platforms.
• Promote and enforce best practices, governance models, and technical standards for Client & Mobile services.

Role Summary

Build and maintain internal automations, AI assistants and AI-powered marketing tools that increase speed, consistency, and performance in day-to-day execution. You’ll use a mix of low-code (e.g. n8n) and custom code, working closely with marketing, sales and other departments.

Importantly, you are someone who is passionate about what's possible with AI and eager to push the boundaries of what we can build internally. You should be experimenting with projects like OpenClaw and have your opinions on what are the best ways to build AI assistants to improve productivity.

KEY RESPONSIBILITIES

• Build automations: Use a combination of low code and custom code to build automations that dramatically improve productivity. Prior experience building production-grade automations is highly valued.
• AI Agent Development: Design and deploy production-grade AI agents, and understand requirements and tradeoffs for non-trivial projects (e.g. evaluation, self-learning, cost)
• AI Sales/Marketing Tools: Build AI-assisted workflows to help sales & marketing drive demand-gen. Experience using AI to generate TikTok/short-formvideo ad assets is highly valued.
• Process Automation: Map workflows, spot inefficiencies, and automate repeatable processes

• Builder mentality: Proactive, takes ownership, and not afraid of big goals and fast iteration
• Prior experience or willingness to learn how to create AI video pipelines
• Hands-on experience with LLM APIs and prompt engineering, and experience building or experimenting with AI agents or multi-step reasoning pipelines
• Coding ability: Proficient in Python for scripting, API integrations, and automation logic. Able to write clean, working code independently
• Clear communicator who can work with non-technical stakeholders.

We are looking for a skilled Data Engineer with strong experience in cloud platforms like Amazon Web Services and Microsoft Azure. The candidate will be responsible for building scalable data pipelines, managing large datasets, and supporting analytics and reporting systems.

As a Software Engineer you will be responsible for building and maintaining high-quality, scalable front-end applications using React and related technologies. This role involves collaborating with designers, back-end engineers, QA engineers, and SREs to deliver user-centric features that align with business objectives

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Our commitments to each other

We have each other’s backs

There when we need each other most

 We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

Responsibilities

• Building new content according to product design specifications
• Investigating and fixing bugs with existing content
• Testing and delivery of changes
• Documentation and communication of all work
• Keeping up to date with relevant new technologies

• Experience in JavaScript
• Experience in React
• Experience developing for Prismic or another Enterprise CMS

Preferred Requirements

• Experience in TypeScript, AWS, and Gitlab
• Ability to translate design tools (Figma, Sketch) into code with precision
• Ability to implement tailored UX enhancements
• Understanding of SEO-friendly front-end development
• Experience with testing for cross-browser and responsive behaviour
• Experience with experimentation platforms (e.g., A/B testing) and web analytics

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:
We are seeking a proactive and detail-oriented Settlement Officer to join our team. This role will play a critical part in ensuring the efficient execution of daily settlement activities, accurate reconciliation of accounts, and maintenance of financial records using Xero. The ideal candidate will be responsible for supporting payment processing with third-party providers, responding to customer cases, and preparing transaction remittances.

Job Responsibilities:

• Support the processing of withdrawal payments with third-party Payment Service Providers (PSPs), following established procedures and security measures.

• Respond to customer cases promptly and professionally, escalating complex issues to supervisors as necessary.
• Foster positive relationships with external service providers, facilitating effective communication and problem-solving.
• Assist in preparing transaction remittances for the night shift, ensuring completeness and accuracy.
• Contribute to daily settlement procedures and data entry into the ledger system.
• Perform daily settlement tasks under the supervision of senior staff members.
• Conduct reconciliation of bank accounts to transaction accounts, reporting any discrepancies to supervisors for resolution.
• Assist in bookkeeping activities using Xero accounting software, maintaining organized and accurate financial records.

• Well organised with high accuracy levels, attention to detail
• Skillful with MS Office (especially Excel)
• High proficiency in both English and Mandarin
• Work well in a team and be able to work autonomously and take ownership of tasks
• Excellent communication skills and strong organizational and time management skills
• Familiar with MT4/MT5 Trading system is a plus
• Students are welcome to apply as well

Senior / Lead DevOps Engineer

Why You Should Apply
- Varied and strategic role across CI/CD, Infrastructure-as-Code (IaC), and Cloud Automation, reporting directly to the Head of Engineering.
- Lead all DevOps initiatives and set the foundations for CI/CD, automation, and shift-left practices.
- Clear 6-12 month objective to standardise CI/CD and reduce manual release and build processes, with full leadership support and resources.
- Opportunity to join a stable global financial services company (non-bank) that has established a regulated product suite in Malaysia over the past 5 years.

What You Will Do
- Lead the design and implementation of CI/CD pipelines, reusable pipeline architecture, quality gates, branching governance, automation testing, and release discipline.
- Establish CI foundations across repositories, build validation, early defect detection, and Git workflow standards.
- Drive Continuous Delivery and Deployment Automation, improve rollback strategies, release traceability, and reduce manual intervention.
- Implement Infrastructure-as-Code practices and cloud automation initiatives.
- Enhance deployment strategies, including blue-green and canary deployments.

What You Will Need
- Minimum 6 years of hands-on DevOps experience with AWS or similar platforms (Azure, GCP).
- Relevant experience as a DevOps engineer, cloud engineer, platform engineer, build & release engineer, or SRE.
- Ability to work independently and hands-on, driving digital transformation without reliance on a large team or strict SOPs.
- Experience in fintech, tech companies, product companies, or digital transformation teams within enterprise/MNC environments.
- Strong CI/CD transformation experience (Git-based CI, Jenkins, etc.).
- Hands-on experience with containerization and Infrastructure-as-Code.

About the Company & Team
- Malaysian team and product suite are less than 5 years old, part of a globally established fintech and financial services company operating in 15 countries.
- Regulated under Bank Negara Malaysia, ensuring high regulation and financial security.
- All products are built in-house, enabling long-term initiatives with internal technical capability.
- Provides end-to-end solutions across front, middle, and back office functions, serving both retail and institutional customers under its own brand and a white-label B2B product.
- Hybrid work arrangement, based in central Kuala Lumpur.

How to Apply
- Click the “apply” button. You may submit your CV or LinkedIn profile—whatever you prefer.
- The recruiter is happy to share more information with you before you proceed.
- Every applicant or enquiry will receive a reply.

Note
- Employment passes, work visas, or relocation support are not available.
- Only candidates with work rights in Malaysia will be considered.

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What will you do:

• To assist on executing tasks assigned within turn around time.
• To provide viewpoint on enhancing the turn around time.
• To promptly report In case of any operational problems or deviation from standard operating procedures.
• To collaborate closely with essential parties, including those within the organization and external stakeholders, to guarantee timely delivery of projects or tasks.
• To proactively documents and updates progress of operational processes.
• To take the initiative to provide timely and constructive feedback to peers.

What are we looking for:

• Undergraduate in finance, accounting, or any related field.
• Strong analytical and research skills.
• Excellent attention to detail.
• Good communication and interpersonal skills.
• Proficient in Microsoft Excel.
• Able to commit for 6 months or 1 year contract.

You will shine if you have:

• Experience in operations role (internship or part time)
• 1-2 years experience in operations role if not a fresh graduate