Total 37 Others/Any product designer job vacancies in Kuala Lumpur

Job Scope & Responsibilities

• Produce creative 2D and 3D design concepts based on client requirements for exhibitions, roadshows, events, retail environments, construction, and interior design projects.

• Interpret client briefs and translate their requirements into clear, well-developed design drafts and proposals.

• Present design concepts through impactful and visually compelling illustrations to effectively communicate ideas to stakeholders and audiences.

• Utilize 3D modelling, texturing, mapping, and rendering techniques to create high-quality graphics, visual effects, and animations.

• Analyze project requirements and contribute innovative and practical design ideas during the conceptual development stage.

• Receive and incorporate feedback from directors, project leads, designers, and clients, making revisions to improve and finalize design outputs.

• Prepare detailed technical drawings and documentation as required, and manage design development from concept to completion when necessary.

• Support the production team in on-site inspections, event setups, or physical installations as needed.

• Troubleshoot design and production issues that may arise throughout the project lifecycle to ensure smooth execution and delivery.

• Ensure all designs comply with brand guidelines, safety standards, and relevant industry regulations.

• Ensure timely completion of design deliverables in accordance with project schedules and deadlines

• Any ad-hoc task from immediate superior

Requirements:

• Degree or equivalent qualification in Graphic Design, 3D Design, or a related creative field
• Minimum 1 - 2 years of experience in 3D design, preferably within the events or experiential design industry.
• Mandarin speaking required to deal with clients.

Job Scopes : -

1. Ensure designs and drawings comply with regulations and quality standards
2. Able to adhere to schedule given
3. Prepare mood boards, material boards, colour schemes, and design presentations.
4. Propose design solutions that prioritise functionality, space efficiency, and aesthetics.
5. Work with project team to ensure design intent is delivered accurately.
6. Attend client consultant and site meetings to monitor progress and verify that workmanship aligns with design plans.
7. Any others responsibilities and duties that may be assigned from time to time.

Job Requirements : -

1. At Least 2-3 Year(s) of working experience in the related field
2. Required Skill(s): AutoCAD, MS Excel, Sketchup or other drafting and modeling software
3. Language: English & Bahasa Malaysia. Fluent in Mandarin Speaking
4. Self-motivated and able to work independently with minor supervision
5. Have good knowledge in interior fit out project management & technical detailing
6. Applicant must possess own transport and willing to travel when required
7. Possess strong self-learning ability, teamwork skills, and result-oriented

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Medical Insurance

Job Scopes : -

1. Ensure designs and drawings comply with regulations and quality standards
2. Able to adhere to schedule given
3. Prepare mood boards, material boards, colour schemes, and design presentations.
4. Propose design solutions that prioritise functionality, space efficiency, and aesthetics.
5. Work with project team to ensure design intent is delivered accurately.
6. Attend client consultant and site meetings to monitor progress and verify that workmanship aligns with design plans.
7. Any others responsibilities and duties that may be assigned from time to time.

Job Requirements : -

1. At Least 2-3 Year(s) of working experience in the related field
2. Required Skill(s): AutoCAD, MS Excel, Sketchup or other drafting and modeling software
3. Language: English & Bahasa Malaysia.
4. Self-motivated and able to work independently with minor supervision
5. Have good knowledge in interior fit out project management & technical detailing
6. Applicant must possess own transport and willing to travel when required
7. Possess strong self-learning ability, teamwork skills, and result-oriented

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Medical Insurance

WE’RE HIRING — INTERIOR DESIGNER ✨

If you are creative, passionate about design, and love creating beautiful spaces, we’d love to meet you.

Requirements:

• Interior Design Diploma/Degree
• AutoCAD & SketchUp skills
• Positive and responsible attitude
• Team player with good design sense
• Fresh graduates welcome

Job Scope:

• Design development
• Space planning & 3D visualization
• Site coordination
• Material & furniture selection

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal leave
• Personal development opportunities

Job Scopes : -

1. Ensure designs and drawings comply with regulations and quality standards
2. Able to adhere to schedule given
3. Prepare mood boards, material boards, colour schemes, and design presentations.
4. Propose design solutions that prioritise functionality, space efficiency, and aesthetics.
5. Work with project team to ensure design intent is delivered accurately.
6. Attend client consultant and site meetings to monitor progress and verify that workmanship aligns with design plans.
7. Any others responsibilities and duties that may be assigned from time to time.

Job Requirements : -

1. At Least 2-3 Year(s) of working experience in the related field
2. Required Skill(s): AutoCAD, MS Excel, Sketchup or other drafting and modeling software
3. Language: English & Bahasa Malaysia. Fluent in Mandarin Speaking
4. Self-motivated and able to work independently with minor supervision
5. Have good knowledge in interior fit out project management & technical detailing
6. Applicant must possess own transport and willing to travel when required
7. Possess strong self-learning ability, teamwork skills, and result-oriented

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Medical Insurance

我們正在招募——室內設計師✨

如果您富有創意，對設計充滿熱情，並且喜歡創造美麗的居住空間，我們非常期待與您見面。

要求：

• 室內設計文憑/學位
• AutoCAD 與 SketchUp 技能
• 積極負責的態度
• 具有團隊合作精神與良好設計感
• 歡迎應屆畢業生

工作範圍：

• 設計開發
• 空間規劃與三維視覺化
• 現場協調
• 材料和家具選擇

福利待遇

• 員工權益
• 佣金和獎金
• 附近公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 個人休假
• 個人發展機會

工作範圍：-

1. 確保設計和圖紙符合法規和品質標準。
2. 能夠遵守既定時間表。
3. 準備情緒板、材料板、配色方案和設計簡報。
4. 提出以功能性、空間利用率和美觀性為優先考慮的設計方案。
5. 與專案團隊合作，確保設計意圖準確實現。
6. 參加客戶顧問會議和現場會議，以監督進度並核實流程是否符合設計方案。
7. 其他可能不時分配的職責和任務。

工作要求：-

1. 至少2-3年相關領域的工作經驗
2. 必備技能：AutoCAD、MS Excel、Sketchup 或其他繪圖建模軟體
3. 語言：英語和馬來語。
4. 自我激勵，能夠在較少監督下獨立工作。
5. 具備良好的室內裝修專案管理和技術細節的知識
6. 申請人必須自備交通工具，並願意在需要時出差。
7. 具備較強的自學能力、團隊合作能力與成果導向思維

福利待遇

• 個人休假
• 開放文化
• 個人發展機會
• 醫療保險

Job Responsibilities:

• Stock & Procurement: Source, purchase, and allocate stock movement. Ensure stock availability while preventing shortages or overstocking.
• Sales & Retail Support: Prepare weekly sales reports, respond to retail inquiries promptly, and process stock orders (PO creation).
• Promotions & Marketing: Plan promotional items for campaigns and collaborate with marketing, sales, and RMA teams.
• Trading & Costing: Monitor market trends, secure stock before suppliers sell out, and negotiate the best pricing.
• New Product Sourcing: Identify and introduce new products that align with market demand.
• Inventory Monitoring: Track stock levels and optimize inventory to meet sales demands.
• Fast Decision-Making: Act quickly on stock opportunities and pricing changes to stay competitive.
• Collaboration: Work closely with internal teams (marketing, sales, and RMA) to align strategies and execution.

Requirements:

• Strong trading and procurement skills in IT products.
• Cost-sensitive and able to make strategic purchasing decisions.
• Up-to-date with the latest product trends and best practices.
• Basic knowledge of IT products.
• Highly responsive and able to reply to messages promptly.
• Experience in vendor negotiations, supply chain management, and inventory monitoring.
• Fresh graduates are encouraged to apply for this position.

Additional Notes:

• Occasional responses to retail outlet inquiries may be needed outside of working hours.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Regular team activities
• Company trips
• Personal development opportunities
• Paid training and development

工作職責：

• 庫存與採購：負責庫存的尋源、採購與調配。確保庫存充足，同時防止缺貨或庫存積壓。
• 銷售和零售支援：準備每週銷售報告，及時回覆零售諮詢，並處理庫存訂單（建立採購訂單）。
• 促銷與行銷：為促銷活動制定促銷品計劃，並與行銷、銷售和RMA團隊合作。
• 交易與成本會計：監控市場趨勢，在供應商售罄前鎖定庫存，並協商最優惠的價格。
• 新產品採購：辨識並引進符合市場需求的新產品。
• 庫存監控：追蹤庫存水準並優化庫存以滿足銷售需求。
• 快速決策：迅速掌握庫存機會和價格變化，保持競爭力。
• 協作：與內部團隊（行銷、銷售和RMA）密切合作，以協調策略和執行。

要求：

• 具備較強的IT產品交易及採購能力。
• 對成本敏感且能做出策略性採購決策。
• 掌握最新的產品趨勢和最佳實務。
• 具備IT產品基礎知識。
• 反應迅速，能夠及時回覆訊息。
• 具備供應商談判、供應鏈管理和庫存監控的經驗。
• 歡迎應屆畢業生申請此職位。

補充說明：

• 有時可能需要在工作時間之外回覆零售店的諮詢。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近公共交通
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 個人發展機會
• 有薪培訓和發展

職責：

• 構思、設計和準備印刷品的美術作品，例如年報、招股說明書封面、小冊子、傳單、海報等。
• 與客戶確認設計稿，並在印刷前安排妥當協調工作。

要求：

• 願意在周六工作（上午9點至下午1點）。
• 願意加班。
• 能夠獨立工作。
• 如有需要，將提供培訓。

福利待遇

• 附近公共交通
• 中心位置
• 休閒著裝要求
• 個人休假
• 開放文化

Responsibilities:

• Conceptualize, design and prepare artwork for printing matters such as annual reports, prospectus covers, booklets, leaflets, posters and etc.
• Work with clients to confirm artwork and arrange proper coordination before printing.

Requirements:

• Willing to work on Saturdays (9am - 1pm).
• Willing to work late.
• Able to work independently.
• Training will be provided (if required).

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Personal leave
• Open culture

Role Overview

We are looking for a hands-on Senior DevSecOps & Cloud Architect to help design, implement, and standardize a modern application platform based on Angular frontend and .NET (C#) backend on AWS Cloud.

This role will play a critical leadership position in defining best practices for application architecture, security, CI/CD pipelines, and cloud infrastructure, enabling scalable and secure delivery across teams.

Key Responsibilities

• Define reference architecture for Angular + .NET applications on AWS
• Lead implementation of DevSecOps practices (SAST, DAST, SCA, secure SDLC)
• Design and build end-to-end CI/CD pipelines (build, test, deploy automation)
• Establish cloud architecture standards (EKS/ECS, API Gateway, RDS, S3, VPC)
• Implement Infrastructure as Code (Terraform / CloudFormation)
• Create reusable templates, pipelines, and frameworks
• Drive security, scalability, and reliability across applications
• Enable development teams with best practices and tooling

Required Skills

• Strong experience in:
  • .NET / C# (ASP.NET Core)
  • Angular frontend architecture
• Deep expertise in:
  • DevSecOps & CI/CD tools (GitHub Actions, GitLab CI, Azure DevOps, Jenkins)
  • AWS Cloud services & architecture
• Hands-on with:
  • Docker, Kubernetes (EKS preferred)
  • Infrastructure as Code (Terraform preferred)
• Security knowledge:
  • SAST / DAST / SCA tools
  • API security (OAuth2, JWT)
  • Secrets management

Nice to Have

• Experience in platform engineering / internal developer platforms
• Observability tools (CloudWatch, Prometheus, Grafana)
• AWS Certifications (Solutions Architect / DevOps)
• Background in legacy modernization (e.g., PHP / VB.net to cloud-native)

What Success Looks Like (6 Months)

• Defined and implemented standard architecture blueprint
• Delivered secure, automated CI/CD pipelines
• Established DevSecOps baseline practices
• Built reusable templates and frameworks for developers
• Improved deployment speed, system reliability, and security posture

Ideal Candidate

• Strong balance of hands-on engineering and architecture leadership
• Experience building or standardizing platforms from the ground up
• Ability to influence, guide, and drive adoption across engineering teams

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Global Fraud Solutions

The team provides decision support solutions to address business objectives in risk prevention and fraud detection. We deliver software solutions and offer client support using our expertise and a client-focused approach.

Product Manager

Reporting into the Sr. Product Manager, the Product Manager will drive the strategic direction of GBG’s Predator and Instinct fraud detection platforms. With strong product management experience, you will own the roadmap, shape prioritisation decisions and long-range modernization phases, and bridge the gap between customer needs, engineering capabilities, and commercial objectives. You will champion the voice of our banking and fintech customers while navigating the complexities of incremental platform modernization.

What you will do

• Own and maintain the GFS product roadmap across tactical and modernization workstreams,
• Deep understanding of customer needs, pain points, and market trends to influence product decisions and strategy.
• Engage directly with banking and financial services customers to capture pain points, validate priorities and translate these into actionable product requirements.
• Work with Product Owners to lead product discovery and requirements definition for GFS product suite. Work closely with engineering, pre-sales, business development and customer success teams.
• Proficient in data-driven decision making relying on analytics, market research and competitor analysis to guide prioritization and measure success.
• Work with Product leadership team to establish and drive relevant cadences within the Product and Delivery lifecycle such as Product Council/Committee, Roadmap Planning, Prioritization meetings, Business Canvas Development, Release/Sprint Planning, grooming, daily standups, sprint reviews, demo’s, showcases and retrospectives etc.
• Strong experience with AGILE delivery frameworks (Scrum, Kanban)
• Work with PO’s to drive release planning and sprint-level prioritisation working alongside Agile squads, ensuring commitments are realistic and delivery is on track.
• Develop compelling business cases and obtain buy-in from executive stakeholders, including Product Committee and C-suite.
• Monitor market trends in fraud detection, AML, and banking technology to maintain competitive product positioning.
• Collaborate with pre-sales and professional services teams to support deal cycles and manage customer expectation-setting.
• Produce and communicate product updates, release notes, and roadmap communications to internal and external stakeholders.
• Participate in Go to Market activities to support new releases, feature enhancements etc.

Skills we’re looking for

Technical Skills

• Strong experience of product management experience, preferably in fraud detection, AML, financial crime compliance, or broader banking/fintech technology.
• Demonstrated success in owning and scaling product portfolios in a product-led organization.
• Obsessed with customer satisfaction in order to create exceptional product capabilities and User Experiences by understanding and anticipating customer needs.
• Expertise in managing product roadmaps, backlogs, grooming and release planning.
• Familiarity with common Product development and AGILE delivery tools such as Miro, Trello, Jira, Confluence, Figma etc.
• Deep understanding of financial services regulations, data privacy, and security standards (e.g., PCI-DSS, GDPR) across various markets.
• Proficiency with data and product analytics and experimentation tools (e.g., Amplitude, Mixpanel, Optimizely).
• Experienced in navigating complex stakeholder environments, including compliance, legal, and financial operations. Able to negotiate, understand trade-offs and achieve alignment.
• Sufficient technical knowledge in system and data architecture, microservices, API-first approach, security and compliance, performance optimization, technical debt, tooling and frameworks in order to better collaborate with Engineering teams.
• Strong commercial acumen and financial literacy to understand pricing models, customer segmentation strategies, value proposition design, subscription management strategies, business case development and other relevant Product P&L levers.
• Deep understanding of fraud monitoring workflows, transaction risk scoring, and rule engine-based decisioning systems is a major plus.
• Working knowledge of cloud infrastructure concepts (AWS, Azure, GCP) and modern software architecture patterns (microservices, API-first, event-driven design).
• Thrives in a fast-paced and high-growth environment.

Interpersonal Skills

• Exceptional stakeholder management skills — able to influence and align across engineering, sales, customer success, and executive leadership.
• Strong written and verbal communication with the ability to translate complex technical concepts for non-technical audiences and vice versa.
• Customer-centric mindset with a track record of leveraging customer insights to drive product decisions.
• Comfortable operating with ambiguity in a fast-paced, transformational environment.
• Collaborative and inclusive approach, valuing diverse perspectives across global teams.
• High attention to detail with strong analytical thinking and data-driven decision making.
• Self-starter who can independently drive workstreams while remaining responsive to shifting priorities.

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.   

About GoTymeX

GoTymeX is the product, technology and data analytics hub of GoTyme Group. At GoTymeX, we're reimagining digital banking across emerging markets, across South Africa and Asia. Our mission is to unlock human potential, and we aim to do so through the development of transformative financial services that empower individuals and small businesses. We believe in the power of digital in building products that make a real difference in our customers' lives. Today, our products serve more than 22 million customers.

About the Credit Card Product

We are building a group-level credit card product — launching across the Philippines and South Africa — on a modern global stack. The analytical function at the heart of this programme has never existed before. We’re creating it now — and we’re looking for the person to build it from zero with us.

Where This Role Sits

You will report directly to the Director of Product, and work day-to-day alongside the Credit Card Product Owners, Engineers, Designers and Business Analysts. You will carry a dotted-line to the Head of Data & Analytics, giving you deep technical mentorship while remaining fully embedded in the product team. You will collaborate regularly with in-country data and credit risk analysts across the Philippines and South Africa.

Why Work with GoTymeX

• Innovation-driven environment: Work with the latest technologies including Serverless aspects of AWS Cloud, AI-augmented engineering, microservices, Java, and Python
• International and collaborative culture: Be part of a dynamic team that values collaboration, continuous learning, and personal growth
• Competitive benefits: Enjoy a comprehensive benefits package, opportunities for professional development (see below) • Learning and development: Access to technical seminars, conferences, career talks, and overseas training to accelerate your career advancement and ensure continuous growth
• Impactful work: Contribute to projects that directly influence financial empowerment and access in emerging markets

About This Role:

The Senior Product Insights Analyst is the analytical engine of this team, owning the narrative behind every product decision. This isn’t a reporting role. It’s a product intelligence function. You’ll build the analytical foundation for our credit card business, identify what’s working and what isn’t, and tell us — with confidence — what to do about it.

Key Responsibilities

Product & Business Performance

• Own end-to-end performance analytics: activation, engagement, spend, repayment, and retention across all markets
• Track and interpret key KPIs — NPS, activation rates, digital adoption, unit economics (interchange, fee revenue, loyalty costs, ECL contribution) — and translate findings into clear product and commercial storylines
• Monitor portfolio health: revolve rates, payment behaviour, limit utilisation, and cohort evolution — with forward-looking commentary, not just snapshots
• Identify performance inflection points early and generate root-cause hypotheses — don’t wait to be asked

Funnel, Onboarding & Product Development Lifecycle Support

• Analyse the full acquisition and onboarding funnel — from application through activation and first spend — and size improvement opportunities
• Embed in sprint ceremonies and product rituals; define measurement frameworks for new features before they go live
• Provide pre-launch data readiness checks and post-launch performance reads for every release
• Support A/B testing and experiment design to evaluate product and go to market initiatives Insight Generation & Strategic Recommendations
• Go beyond the numbers — synthesise analysis into conclusions, flag strategic implications, and propose concrete product or commercial actions
• Proactively surface insights the team didn’t know to ask for: behavioural patterns, market signals, competitive benchmarks • Support go to market strategy, value proposition testing, and loyalty/rewards design with databacked recommendations
• Partner with in-country analytics and credit risk teams to validate and localise findings across the Philippines and South Africa Dashboards, Tooling & AI Utilisation
• Build and maintain self-serve dashboards in Databricks and Mixpanel covering business performance, funnel health, portfolio trends, and unit economics
• You’ll use the best of modern AI tooling — Claude, Cursor, Databricks AI — to compress the time from question to answer. In our environment, fast insight beats slow perfection
• Contribute to analytics best practices, documentation, and data quality standards across the Credit Card programme

Insight Generation & Strategic Recommendations

• Go beyond the numbers — synthesise analysis into conclusions, flag strategic implications, and propose concrete product or commercial actions
• Proactively surface insights the team didn’t know to ask for: behavioural patterns, market signals, competitive benchmarks • Support go to market strategy, value proposition testing, and loyalty/rewards design with databacked recommendations
• Partner with in-country analytics and credit risk teams to validate and localise findings across the Philippines and South Africa Dashboards, Tooling & AI Utilisation
• Build and maintain self-serve dashboards in Databricks and Mixpanel covering business performance, funnel health, portfolio trends, and unit economics
• You’ll use the best of modern AI tooling — Claude, Cursor, Databricks AI — to compress the time from question to answer. In our environment, fast insight beats slow perfection
• Contribute to analytics best practices, documentation, and data quality standards across the Credit Card programme
  

Technical Skills

• SQL: expert-level — complex queries, window functions, optimisation at scale
• Python / PySpark: proficient for data manipulation, statistical analysis, and automation
• BI / Visualisation: Databricks and Mixpanel (primary); Tableau or similar also acceptable
• Statistics: hypothesis testing, cohort analysis, and experimental design
• AI-augmented analytics: demonstrated daily use of AI tools to accelerate insight generation and automate workflows — this is an expectation, not a nice-to-have

Domain Experience

• 5+ years in data/analytics; financial services, fintech, or banking required
• Lending domain strongly preferred — credit card, BNPL, or personal loans. Terms like revolve rate, vintage analysis, and ECL contribution should be second nature, not new vocabulary
• Exposure to credit risk concepts (vintage analysis, ECL, delinquency) is a meaningful advantage
• Experience with customer lifecycle analytics: acquisition, activation, engagement, retention, and churn

Core Competencies

• End-to-end ownership: raw data to recommendation — accountable for whether it’s right
• Insight, not just analysis: “here’s what the data shows, here’s what I think it means, here’s what I’d do” — every time
• Speed: good-enough-fast beats perfect-and-late in a high-velocity build environment
• Proactivity: you spot the question before it’s asked and flag the signal before it becomes a problem
• Data literacy leadership: you raise the analytical bar of everyone around you — not just your own output

Preferred Qualifications

• Bachelor’s or Master’s in Mathematics, Statistics, Economics, Computer Science, or related quantitative field
• Experience in a multi-market or multi-country product environment
• Familiarity with Visa/Mastercard reporting tools or card management system platforms
• Background in high-growth startup or digital bank environments

A functional Interface Designer produces the specification that determines whether an integration works the first time or goes through five defect cycles. If your Interface Design Documents are precise enough that a developer can build from them without a single clarifying question, and your integration test cases catch edge cases before UAT, this is your workstream.

ABOUT ROLLING ARRAYS

Rolling Arrays is a private equity-backed, award-winning HR Tech consulting firm — Asia Pacific's premium partner for enterprise HR digital transformation. Headquartered in Singapore and with offices across India, Malaysia, Australia, and Hong Kong, we have delivered more than 200 HR Transformation projects since our founding in 2009, and were recognised as one of Singapore's Top 100 fastest-growing companies in 2025. We specialise in SAP SuccessFactors, Oracle HCM, and Workday across the full delivery spectrum: HR process design and consulting (ALIGN), technology implementation (AUTOMATE), change management and adoption (ADOPT), and managed support services (AMS).

POSITION SUMMARY

RAC is hiring a Functional Interface Designer to produce integration design documentation for Oracle HCM implementations. This is a functional — not a developer — role. You will map HR data flows between Oracle HCM and third-party systems, produce Interface Design Documents, support integration testing, and maintain the interface inventory for your assigned engagement.

WHAT YOU WILL DO

• Elicit integration requirements from client HR and IT stakeholders — running interface workshops that go beyond what data flows where to capture trigger, frequency, error ownership, rejection handling, and the business consequence of a delayed or failed interface
• Produce complete Interface Design Documents for every in-scope integration — covering source and target systems, trigger, direction, frequency, field-level mapping with transformation rules and code conversions, error handling approach, volume estimates, and the reconciliation method
• Map Oracle HCM data objects to target system fields — knowing what is available via REST API, HCM Extract, and SOAP service respectively, and flagging mapping gaps where Oracle does not hold the attribute the target system needs
• Validate built integrations against IDD specifications — working with OIC developers to confirm the build matches the design, raising formal defects with evidence when it does not, and documenting approved deviations
• Prepare and execute integration test cases — positive, negative, and volume scenarios — and drive defects to resolution

WHY ROLLING ARRAYS

Interface design is a delivery-critical workstream at RAC — not a task assigned to a developer with a functional note attached. You will build a rare functional-integration skill set across Oracle HCM's full suite of integration patterns, with a clear pathway to Senior Interface Designer and Integration Workstream Lead.

OUR CULTURE CODE

Six values define how we operate every day at Rolling Arrays:

• Thinking Smart — spot patterns, chase smarter solutions, and illuminate the path to greater productivity
• Never Stop Learning — refine and elevate skills constantly; explore the world with a curiosity lens
• Being Nice to Everyone — treat everyone with genuine warmth and respect, regardless of seniority
• Be Super Patient with Customers — exercise patience and proactivity in every client interaction
• Help Your Teammates — share the load, lighten the stress, nurture a truly collaborative team
• Acknowledge Your Mistakes — embrace mistakes as steppingstones; grow from each one

WHAT WE'RE LOOKING FOR

• 2–3 years of Oracle HCM or HRIS functional experience with integration exposure on at least one implementation project — has contributed to or produced IDDs in a delivery context
• Demonstrated ability to produce complete, developer-usable field mapping documents
• Working knowledge of Oracle HCM data model — knows what fields are available for integration across Core HR, Absence, Payroll, and Talent modules
• Experience working alongside OIC or middleware developers and understanding what they need from a functional specification to build without re-engagement
• Integration test case development experience

PREFERRED QUALIFICATIONS

• Oracle Fusion Cloud Applications HCM Process Essentials certified — the foundational HCM credential; the expected starting certification at Consultant level
• Oracle Global Human Resources Cloud Implementation Professional — working toward this demonstrates that interface design work is grounded in Oracle HCM module depth, not just documentation skills
• Oracle Cloud Platform Application Integration 2025 Professional — the OIC certification; a functional interface designer who understands OIC architecture can produce IDDs that developers can build from the first time
• Hands-on Oracle HCM Extracts exposure — has read extract definitions and can specify an outbound extract requirement

BUSINESS & CONSULTING SKILLS

• IDD precision — produces interface specifications at a level of detail that an OIC developer can build from without clarifying questions; vagueness in the spec is a defect
• Requirements elicitation discipline — extracts the trigger, frequency, error handling, and business consequence of failure — not just the field mapping
• Developer collaboration — understands what technical teams need from a functional specification and communicates in a register they can act on
• Integration test rigour — builds test cases that cover happy path, error conditions, and edge cases before claiming a test is complete
• Interface catalogue discipline — maintains the inventory as a live document, not a one-time snapshot
• Learning agility — adapts to new integration patterns and third-party system contexts across engagements

CAREER PROGRESSION

Consultant → Senior Consultant → Lead Consultant → Solution Architect → Practice Lead

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

SALARY RANGE : xxx

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. 

Most of your time will be spent driving impact through:

• Analyze workflows, identify inefficiencies, bottlenecks, and operational edge cases.
• Work closely with Operations teams to understand ground-level challenges and translate them into actionable insights.
• Document processes, SOPs, system flows, and manual interventions.
• Identify opportunities for automation, operational scalability, and product enhancements.
• Partner with Product Managers to convert operational gaps into structured product requirements.
• Support backlog creation through detailed use cases, scenarios, business rules, and acceptance criteria.
• Contribute to process redesign initiatives aimed at improving efficiency, accuracy, and user experience.
• Support UAT, rollout planning, feature adoption, and user training.
• Act as a bridge between Operations, Product, Engineering, Commercial, and Support teams.
• Coordinate with cross-functional teams to ensure smooth implementation and issue resolution.

REQUIREMENTS

These are minimum-requirement skills and a ‘must-have’ for the role: 

• 1-3 years of experience in Product Operations, Business Analysis, Operations, or related roles.
• Strong analytical, problem-solving, and documentation skills.
• Ability to understand complex workflows and convert them into actionable insights.
• Strong stakeholder management and communication skills.
• Familiarity with tools like Jira, Confluence, Miro, or similar platforms is a must.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Work-Life at #TeamTeleport

Unlimited training -You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

Integration risk is invisible until go-live. The Senior Interface Designer is the person who makes it visible — knowing which interfaces are on the critical path, which third-party system teams are behind, and which mapping decisions will create a production defect six months after go-live. That awareness comes from owning the workstream, not contributing to it.

ABOUT ROLLING ARRAYS

Rolling Arrays is a private equity-backed, award-winning HR Tech consulting firm — Asia Pacific's premium partner for enterprise HR digital transformation. Headquartered in Singapore and with offices across India, Malaysia, Australia, and Hong Kong, we have delivered more than 200 HR Transformation projects since our founding in 2009, and were recognised as one of Singapore's Top 100 fastest-growing companies in 2025. We specialize in SAP SuccessFactors, Oracle HCM, and Workday across the full delivery spectrum: HR process design and consulting (ALIGN), technology implementation (AUTOMATE), change management and adoption (ADOPT), and managed support services (AMS).

POSITION SUMMARY

RAC is seeking a Senior Functional Interface Designer to lead the integration design workstream on Oracle HCM implementations. You will own the end-to-end interface catalogue — from requirements elicitation and IDD production through developer handoff, testing, and UAT sign-off — acting as the functional integration authority for the delivery team and the primary interface contact for the client's IT architecture team.

WHAT YOU WILL DO

• Own the integration catalogue from day one — producing the full interface inventory within the first two weeks of design phase, classifying each interface by pattern, direction, criticality, and third-party owner, and maintaining it as the single source of truth throughout the project
• Lead integration requirements workshops — extracting trigger conditions, error handling expectations, SLA requirements, and business consequence of failure, and producing workshop outputs that flow directly into IDD authoring
• Produce and own all Interface Design Documents — at a level of precision that an OIC developer can build from without functional re-engagement, with a client IT sign-off process before development begins
• Drive interface prioritisation and phasing — recommending development sequence based on go-live criticality, third-party readiness, and data migration dependencies, and escalating when a third-party team is blocking sign-off
• Review and approve OIC developer builds against IDD specifications — logging formal defects with reference to specific IDD fields and distinguishing design deviations from legitimate technical implementation decisions
• Own integration UAT — designing the test plan, coordinating third-party test environment availability, and driving defect resolution to formal sign-off

WHY ROLLING ARRAYS

RAC's Oracle HCM programmes are multi-country, multi-integration engagements where integration risk is one of the top three programme risks on every project. As the functional integration lead, you own that risk — and you have the visibility, authority, and pathway to Solution Architect that comes with it.

OUR CULTURE CODE

Six values define how we operate every day at Rolling Arrays:

• Thinking Smart — spot patterns, chase smarter solutions, and illuminate the path to greater productivity
• Never Stop Learning — refine and elevate skills constantly; explore the world with a curiosity lens
• Being Nice to Everyone — treat everyone with genuine warmth and respect, regardless of seniority
• Be Super Patient with Customers — exercise patience and proactivity in every client interaction
• Help Your Teammates — share the load, lighten the stress, nurture a truly collaborative team
• Acknowledge Your Mistakes — embrace mistakes as steppingstones; grow from each one

WHAT WE'RE LOOKING FOR

• 4–5 years of Oracle HCM experience with proven interface design workstream ownership on at least two implementations through to UAT sign-off
• Experience owning and managing an interface catalogue of 10+ integrations on a single engagement
• Demonstrated developer QA experience — has reviewed built integrations against specifications, raised formal defects, and managed rework to sign-off
• Ability to manage third-party system teams and escalate through the project governance structure when external dependencies are blocking progress
• Ability to present integration workstream status, risk, and readiness to client IT Directors and project leadership

PREFERRED QUALIFICATIONS

• Oracle Cloud Platform Application Integration 2025 Professional — the OIC certification; at Senior Interface Designer level this is an expected credential, not aspirational
• Oracle Global Human Resources Cloud Implementation Professional — Senior interface leads who hold the Core HR module certification can independently validate data availability against the Oracle HCM object model without escalating to the functional team
• Oracle Fusion Cloud Applications HCM Process Essentials certified — the foundational HCM credential confirming cross-module process understanding
• Experience designing interfaces between Oracle HCM and Oracle ERP, or between Oracle HCM and third-party payroll, HRIS, or access management systems in APAC

BUSINESS & CONSULTING SKILLS

• IT architecture credibility — presents integration design decisions to client IT architects and holds the conversation at a technical authority level
• Third-party system management — manages external system teams who are not under RAC's control and escalates effectively when they are blocking the programme
• Integration risk communication — translates interface catalogue status, risk, and readiness into a format that project leadership can make decisions from
• IDD governance — implements a sign-off process that prevents downstream defects without creating bureaucratic delays
• Workstream leadership — owns the integration track end-to-end without requiring functional or technical hand-holding
• Developer quality review — reviews OIC builds against specifications, raises formal defects, and manages rework to resolution

CAREER PROGRESSION

Senior Consultant → Lead Consultant → Solution Architect → Practice Lead

Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.

Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.

Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.

Wati, the AI-Powered Customer Engagement Platform for Revenue Growth.

Location: Kuala Lumpur, Malaysia (On-site)
Language Requirement: English + Bahasa Indonesia (Preferred)

We are hiring a Product Support Associate – L1 Support to assist our customers in solving technical problems when using our products and services. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities -

• Provide prompt and effective customer support by addressing inquiries, troubleshooting issues, and resolving problems related to our products.
• Respond to customer questions, concerns, and complaints via various channels (phone, email, chat) professionally and courteously.
• Demonstrate in-depth knowledge of our products, features, functionalities, and technical specifications to assist customers effectively.
• Conduct thorough investigations and analyses of customer-reported issues, identify root causes, and provide appropriate solutions or workarounds.
• Collaborate with the technical team or escalate complex technical issues as needed, ensuring timely resolution and customer satisfaction.
• Document and track support tickets using our ticketing system, ensuring accurate and detailed records of customer interactions and issue resolution.
• Contribute to developing and maintaining product documentation, user guides, FAQs, and knowledge base articles to assist customers in self-service support.
• Deliver product training sessions remotely to educate customers on product features, best practices, and usage.
• Collaborate closely with cross-functional teams, including product development, onboarding, and sales, to communicate customer feedback, identify improvement opportunities, and advocate for customer needs.
• Monitor and track key performance indicators (KPIs) related to customer support, such as response time, resolution time, customer satisfaction, and ticket volumes.
• Continuously expand knowledge and skills through self-learning, training programs, and certifications to stay updated with product enhancements, industry trends, and new technologies.

• Minimum of 2–4 years of experience in Product Support, Customer Support, Technical Support, or similar support roles, with at least 1 year of experience in a Software/SaaS company.
• Strong technical support skills, including understanding of basic API queries, integrations, automation, and routing flows.
• Excellent verbal and written communication skills in English. Bahasa Indonesia proficiency is preferred.
• Experience using help desk software and remote support tools.
• Must have a strong understanding of how CRM systems work.
• Excellent communication and problem-solving skills.
• Ability to demonstrate patience when handling complex queries and challenges.
• Ability to work in a fast-paced environment and multitask effectively.
• Flexible to work on shift schedules.

The best PaaS Designers know what not to build. If your instinct is to reach for the simplest extension that solves the requirement — not the most technically impressive one — and you can produce Extension Design Documents a developer can build from without a single clarifying question, we want to talk.

ABOUT ROLLING ARRAYS

Rolling Arrays is a private equity-backed, award-winning HR Tech consulting firm — Asia Pacific's premium partner for enterprise HR digital transformation. Headquartered in Singapore and with offices across India, Malaysia, Australia, and Hong Kong, we have delivered more than 200 HR Transformation projects since our founding in 2009, and were recognised as one of Singapore's Top 100 fastest-growing companies in 2025. We specialise in SAP SuccessFactors, Oracle HCM, and Workday across the full delivery spectrum: HR process design and consulting (ALIGN), technology implementation (AUTOMATE), change management and adoption (ADOPT), and managed support services (AMS).

POSITION SUMMARY

RAC is looking for a Functional PaaS Designer with Oracle HCM Application Composer and Page Composer experience. This is a functional delivery role — not a developer position. You will extend Oracle HCM using Oracle's low-code extensibility layer to meet client requirements beyond standard configuration, govern the extension catalogue, and produce developer-handoff specifications that are precise enough to build from without interpretation.

WHAT YOU WILL DO

• Govern the extension decision framework — assessing every non-standard requirement against the hierarchy of options and recommending the approach that solves the requirement with the least implementation risk and the smallest upgrade footprint
• Configure Oracle Application Composer custom objects — designing top-level and child business objects, defining field types, configuring field-level validation logic, and integrating custom objects with Oracle HCM's standard approval and notification framework
• Configure Page Composer and Page Designer to customise HCM UI layouts — adding hints, making fields conditionally required, hiding fields from specific user populations, and reordering page sections across both Redwood and non-Redwood pages
• Own sandbox management governance — defining the sandbox strategy, managing conflict resolution when parallel configuration streams affect the same pages, and preventing the most destructive sandbox mistake: publishing a sandbox that overwrites another team's approved configuration
• Produce Extension Design Documents at a precision level that allows a developer to build without re-engagement — including upgrade-safety notes that tell the client's support team which extensions require post-patch regression testing
• Advise on Groovy scripting requirements — translating business rules into scripting specifications for developer implementation and reviewing delivered scripts for logical correctness against the original requirement

WHY ROLLING ARRAYS

Extension design is a delivery competency at RAC, not a technical niche. You will work across Oracle HCM implementations where client requirements consistently push beyond standard configuration, developing a rare functional-technical bridge skill set that positions you for Solution Architect and Oracle Practice Lead opportunities.

OUR CULTURE CODE

Six values define how we operate every day at Rolling Arrays

• Thinking Smart — spot patterns, chase smarter solutions, and illuminate the path to greater productivity
• Never Stop Learning — refine and elevate skills constantly; explore the world with a curiosity lens
• Being Nice to Everyone — treat everyone with genuine warmth and respect, regardless of seniority
• Be Super Patient with Customers — exercise patience and proactivity in every client interaction
• Help Your Teammates — share the load, lighten the stress, nurture a truly collaborative team
• Acknowledge Your Mistakes — embrace mistakes as steppingstones; grow from each one

WHAT WE'RE LOOKING FOR

• 4–5 years of Oracle HCM functional experience with hands-on Application Composer and Page Composer configuration on at least two live delivery projects
• Demonstrated ability to design and build custom business objects, configure field validation rules, and deliver page customisations independently without developer support for the functional layer
• Proven sandbox governance experience — has managed a multi-team sandbox environment and prevented configuration conflicts
• Experience producing Extension Design Documents for developer handoff — not just internal notes, but artefacts that another party can build from
• Client advisory experience — has presented extension options and their trade-offs to business stakeholders and defended the recommendation

PREFERRED QUALIFICATIONS

• Oracle Fusion Cloud Applications HCM Process Essentials certified — the foundational HCM credential; at Senior level this is a baseline expectation
• Oracle Global Human Resources Cloud Implementation Professional — PaaS extensions are built on top of Core HR; module depth is essential for designing extensions that survive quarterly updates
• Oracle Cloud Platform Application Integration 2024 Specialist — for consultants who extend into OIC-based custom UI integrations beyond Application Composer
• Groovy scripting certification or demonstrable project experience — Oracle's Application Composer Groovy API is not formally certified but hands-on project evidence is the equivalent signal

BUSINESS & CONSULTING SKILLS

• Cutover communication — presents go/no-go recommendations to project leadership with a clear rationale that holds up under pressure
• Client data team governance — sets quality gates, holds external data owners accountable, and escalates through the project structure without damaging the relationship
• Migration risk articulation — translates data quality issues into business impact language that project leadership can act on, not just technical error counts
• Delivery accountability — owns the migration workstream outcome, not just the individual load runs
• Mentoring delivery — builds junior consultant capability through structured review, not just observation
• Structured escalation — knows the difference between a data quality issue that can be resolved and one that requires a go-live date conversation.

BUSINESS & CONSULTING SKILLS

• Extension advisory credibility — presents build-versus-configure options and their trade-offs to business stakeholders and defends the recommendation with evidence
• Developer handoff precision — produces Extension Design Documents that a developer can build from without clarifying questions; ambiguity in the spec is a delivery risk
• Upgrade risk communication — explains quarterly release implications to client IT teams in terms they can act on, not just flag
• Sandbox governance leadership — manages multi-team configuration discipline and enforces process without becoming a bottleneck
• Structured solutioning — assesses every non-standard requirement against the full hierarchy of options before recommending an extension
• Delivery accountability — owns the extension workstream quality and maintains the extension catalogue through go-live

CAREER PROGRESSION

Senior Consultant → Lead Consultant → Solution Architect → Practice Lead

Who are we?

iPiD empowers financial institutions, payment service providers, and enterprises with a single global API for Know Your Payee (KYP) verification—reducing fraud, reducing costs, staying compliant, and streamlining cross-border payments, globally.

We are a fast-growing fintech startup, founded by a global team of industry veterans from iconic organizations like SWIFT and Thomson Reuters. Supported by leading investors such as Monk's Hill Ventures, Jungle Ventures and Saison Capital, and guided by an advisory team featuring C-suite leaders from Microsoft, Commonwealth Bank, and the Bill & Melinda Gates Foundation. Our team combines global expertise with local insights; we are present across key cities—including Singapore, Hanoi, Kuala Lumpur, Mumbai, Amsterdam, Brussels, Paris, London, New York, and Dubai.

What are we looking for?

We're looking for a commercially-minded product marketer who can move between strategy and execution without missing a beat. You'll have 3–5 years in product marketing, growth, or a hybrid role — ideally in B2B SaaS, fintech, or payments — with hands-on experience in paid campaigns, CRM and outbound tools, and building the sales enablement materials that actually get used.

Your writing is precise enough for a CFO and practical enough for a sales rep. And while you don't need to arrive as a payments expert, genuine curiosity about the space will take you far here.

This role suits someone who's genuinely curious about the payments space — cross-border transactions, financial crime prevention, the problems PSPs and treasury teams lose sleep over. You don't need to arrive as an expert, but that curiosity will matter.

This is a full-time role reporting to the Growth & Brand Director, based in Kuala Lumpur (KL Eco City) or Singapore (Robinson Road)

Core Responsibilities:

Product Marketing & Positioning

• Own ICP framework development and maintenance, defining buyer segments, pain points, and use cases across PSPs/fintechs, banks, and corporate treasury audiences
• Develop and refine competitive positioning and messaging for iPiD's core products (Validate and Node)
• Translate product and market intelligence into sales enablement material like talk tracks, one-pagers, brochures
• Build and maintain the sales enablement library in coordination with the Growth & Brand Director

Demand Generation & Paid Advertising

• Plan, execute, and optimise paid campaigns on LinkedIn and Google
• Run structured A/B tests across ad copy, targeting, and landing pages; document learnings for ongoing iteration
• Work with the Growth & Brand Director on CRO priorities

Outbound & CRM Operations

• Build and manage Apollo prospecting sequences for the sales team, including persona targeting, messaging, and sequence logic
• Maintain Pipedrive hygiene: data accuracy, pipeline stage discipline, and contact enrichment
• Produce pipeline analytics dashboards to support weekly and monthly reporting

Market Research & Insights

• Monitor the competitive and regulatory landscape across key markets
• Translate market and customer insights into positioning updates and sales team briefings
• Support ICP validation through ongoing research and feedback loops with sales

Experience

• 3–5 years in product marketing, growth marketing, or a combined role, ideally in B2B SaaS, fintech, or payments
• Demonstrated experience with paid advertising (LinkedIn Ads and/or Google Ads) including hands-on campaign management
• Familiarity with CRM and outbound tools
• Experience producing sales enablement materials (decks, one-pagers, talk tracks) for technical or financial products

Skills & Attributes

• Strong analytical instinct, comfortable building frameworks, interpreting funnel data, and making data-informed decisions
• Able to move between strategic thinking and tactical execution without needing a separate brief for each
• Clear, precise written communication as this role produces materials that reach CFOs, Heads of Payments, and compliance leads
• Structured and self-directed; able to manage multiple workstreams with limited oversight
• Interest in or existing knowledge of payments infrastructure, cross-border transactions, or financial crime prevention is a strong plus

Why This Role

• You'll own meaningful work from day one, not assist on it
• Direct line to the Growth & Brand Director and exposure to C-suite conversations on strategy and market expansion
• Opportunity to build the playbooks and infrastructure that will scale with the team post-Series A
• A product that solves a real, complex problem in a market that's moving fast

ROLE SUMMARY:

We are looking for a strategic and execution-focused Digital Product Marketing Manager to drive product positioning, go-to-market success, and customer/user adoption across our digital products. This role sits at the intersection of product, marketing, and commercial teams, ensuring that our products are well designed, effectively launched, continuously optimized based on market and customer insights.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Product Positioning & Messaging

1. Define clear, compelling product value propositions
2. Translate complex product features into customer-centric messaging
3. Ensure consistency across all marketing and communication channels

Go-To-Market Strategy & Execution

1. Lead end-to-end go-to-market (GTM) planning and execution with full ownership
2. Partner with product managers to align on launch priorities and timelines
3. Develop launch plans including campaigns, content, and enablement materials
4. Track and optimize launch performance

Customer & Market Insights

1. Conduct market research including but not limited to customer survey, customer group discussions, user testing, competitor analysis, industry best practices gathering
2. Identify customer pain points and translate them into actionable insights
3. Continuously refine messaging and strategy based on data & research

Cross-Functional Leadership

1. Act as the bridge between Product, Sales, Marketing teams, and Operation.
2. Drive alignment on priorities, messaging, and campaign execution

Performance & Analytics

1. Define and track key product marketing metrics (e.g., adoption, engagement, conversion)
2. Analyze campaign and product performance to drive optimization
3. Use data to inform decision-making and prioritization

Sales & Internal Enablement

1. Equip internal teams with the right tools, messaging, and training
2. Develop marketing materials, playbooks, and product narratives
3. Ensure internal teams are confident in using or promoting the product

Materials Designer

Description

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Job Summary

We are seeking a creative and detail-oriented Materials Designer to support the creation of training materials, sales collaterals, presentation decks, and marketing communication materials. The role will work closely with cross-functional teams to develop visually engaging and brand-consistent materials that support business, operational, and commercial objectives.

The ideal candidate is highly organized, adaptable, and able to manage multiple design requests in a fast-paced environment.

Key Responsibilities

• Design and develop training materials, onboarding guides, sales decks, presentation templates, and marketing collaterals
• Create visually engaging materials aligned with EPOS branding guidelines
• Support internal and external communication initiatives through high-quality visual design
• Collaborate with business, marketing, product, and operations teams to understand project requirements and deliver creative solutions
• Ensure consistency in layout, typography, branding, and visual storytelling across all materials
• Prepare design files for digital usage and presentation purposes
• Manage multiple projects and timelines effectively while maintaining design quality
• Continuously improve design standards and user engagement across all materials

Requirements

• Diploma or Degree in Graphic Design, Visual Communication, Multimedia Design, or related field
• Minimum 2–4 years of experience in graphic design, presentation design, or marketing material development
• Proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and presentation tools such as PowerPoint or Google Slides
• Strong layout, typography, and visual communication skills
• Good attention to detail and ability to maintain brand consistency
• Able to manage multiple stakeholders and work under tight timelines
• Strong communication and project coordination skills
• Experience in fintech, technology, retail, or digital product industries is an advantage

Preferred Attributes

• Creative with strong commercial awareness
• Self-motivated and able to work independently
• Adaptable and comfortable working in a dynamic environment
• Collaborative team player with strong problem-solving skills

Role Summary:
This role sits within the Client Experience department, focusing on understanding Customer Service workflows and operations, and translating them into scalable, system-driven solutions. The Product Operations executive will act as a key bridge between Customer Service and product teams, driving process optimization, automation, and continuous product improvements to enhance operational efficiency and customer experience.

Job Responsibilities:

1. Business Process Mapping & Optimization
• Gain a deep understanding of Customer Service workflows and operations within the Client Experience department
• Map out existing manual processes, identifying inefficiencies and risk points
• Design standardized and scalable business processes and SOPs
• Define key functional logic, data fields, process nodes, and exception-handling mechanisms
2. Product Requirement Development
• Act as a bridge between Client Experience (Customer Service) and product teams to translate operational needs into product improvements
• Clearly articulate Customer Service workflows and requirements to product teams, ensuring accurate implementation
• Based on business pain points, produce clear and comprehensive Product Requirement Documents (PRDs)
• Transform manual processes into system-driven and automated solutions (e.g., rule engines, approval workflows, configurable tools)
3. Cross-functional Collaboration & Execution
• Work closely with product managers and technical teams to drive requirement reviews, development, and deployment
• Liaise with relevant product departments to improve system capabilities supporting Customer Service operations
• Track project progress, coordinate resources, and ensure timely delivery
• Participate in UAT testing to ensure features meet business needs and enhance operational efficiency
• Establish key performance indicators (KPIs), continuously track post-launch performance, and analyze data (efficiency gains, manpower savings, error rates, etc.)

Job Requirements:

1. Experience Requirements
• Bachelor’s degree or above; preference for majors in Finance, Economics, Information Management, or related fields
• At least 3 years of experience in product operations, business operations, Customer Service operations, or related roles
• Experience in fintech, trading platforms, payments, brokerage, or forex industries is preferred
2. Core Competencies
• Strong process mapping skills: ability to structure and standardize complex Customer Service workflows
• Product mindset: ability to translate operational/business problems into product requirements
• Strong communication and stakeholder management skills: able to effectively collaborate with Customer Service, product, and technical teams
• Project execution skills: experience in driving projects end-to-end from requirements to launch
• Data analysis skills: able to evaluate optimization outcomes through data
3. Technical/Professional Skills (Preferred)
• Experience in process automation, rule engines, or risk control systems
• Familiarity with PRD writing, Axure/Figma, or workflow diagram tools
• Basic SQL or data analysis skills are a plus
4. Personal Attributes
• Results-oriented with strong execution ability
• Logical, detail-oriented, and meticulous

ABOUT US

Teleport’s on a mission to move things across Southeast Asia and beyond by giving access to affordable and reliable cross-border delivery for all big and small businesses, as fast as next-day.

This role is about #doingboringbetter — applying discipline, precision, and smart thinking to create stability, efficiency, and long-term impact for the organisation.

Ready to shape the stories behind a brand that moves faster, cheaper, and better? Keep reading!

Learn more about Teleport here:

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities.

That said, the bulk of your working hours should involve you having to:

• Manage and resolve support tickets across multiple products in a 24/7 rotating schedule.
• 1-3 years of experience in relavant domain.
• Efficiently prioritize and multitask, balancing ticket resolution with side projects.
• Troubleshoot issues, provide solutions, and escalate cases when necessary.
• Communicate effectively with both internal and external stakeholders, ensuring clear and professional interactions.
• Utilize Google Sheets, Excel, and other Google productivity tools for reporting and data management.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Job Summary

We are looking for a creative and detail-oriented Website Designer to design, enhance, and maintain EPOS’s digital presence. You will be responsible for creating visually engaging, user-friendly, and conversion-focused website experiences that align with our brand and business goals. This role offers the opportunity to work closely with marketing, product, and development teams in a fast-paced fintech environment.

Key Responsibilities

• Design and maintain EPOS website pages, landing pages, and digital assets in line with brand guidelines
• Create user-centric, responsive web designs optimized for desktop and mobile experiences
• Collaborate with marketing and product teams to translate business requirements into effective website designs
• Optimize website layouts and user journeys to improve engagement and conversion rates
• Work closely with developers to ensure accurate implementation of designs
• Conduct basic UX research and apply best practices to enhance usability and accessibility
• Ensure consistency across all digital touchpoints and maintain design systems where applicable
• Stay updated on web design trends, tools, and technologies

Requirements

• Diploma or Bachelor’s Degree in Web Design, Graphic Design, UI/UX, or a related field
• Proven experience in website design with a strong portfolio showcasing live projects
• Proficiency in design tools such as Figma, Adobe XD, Photoshop, and Illustrator
• Understanding of responsive design, web usability, and UX principles
• Basic knowledge of HTML, CSS, and web development processes is a plus
• Strong attention to detail and ability to manage multiple projects
• Good communication and collaboration skills