Total 145 Others/Any product management job vacancies in Malaysia

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible on execution and analysis of NAND memory reliability qual and perform Failure Analysis.
• Designing and developing reliability sequences for given technology node in addition to performing actual reliability test execution followed by Failure Analysis to root cause the issues reported.
• Some of the other areas that this position will include will be: R&D support, DPPM improvement, test documentation, comprehension of design manuals and data sheets, using various bench equipment (oscilloscopes, logic analyzers, multimeter), and interacting with other engineering groups.

We are looking for a motivated Fresh Graduate to support our factory’s digital transformation initiatives. This role focuses on data analysis, dashboard development, and digital process improvement within manufacturing operations. The candidate will work closely with senior engineers and project leads to develop digital tools, automate reporting, and improve operational visibility. This position offers structured learning exposure in manufacturing analytics, automation, and cross-functional collaboration.

ESSENTIAL DUTIES AND RESPONSIBLITIES:

• Support development of dashboards and automated reports for production KPIs (UPH, OEE, Yield, Downtime).
• Assist in collecting, cleaning, and validating production data from multiple systems.
• Support automation of manual reporting processes using Excel, Power Automate, or similar tools.
• Perform data analysis to identify trends and highlight improvement opportunities.
• Assist in system testing, documentation, and user training materials for digital tools.
• Support project tracking activities (update status, follow up on action items).
• Participate in cross-functional meetings to understand manufacturing requirements.
• Contribute to continuous improvement initiatives using data-driven methods.

Specialist, Account Management – Future Talent Pipeline (Malaysia) - We’re proactively pipelining high-performing talent for upcoming roles. While not an immediate opening, shortlisted candidates would be prioritized as opportunities arise.
 

Are you a fit?

• Proven Track Record: Experience in Account Management with a history of hitting commercial targets.

• Environment: You thrive in fast-paced, high-accountability settings.

• Location: We hire across major cities in Malaysia; please enter your location for discussion during shortlisting.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

Summary
The Senior Executive, Cost Management plays a vital support role in maintaining financial discipline and operational profitability across the Freighter portfolio and Third-Party (3P) business segments.

This role is responsible for executing day-to-day financial routines, maintaining visibility on cost performance, minimizing cost leakages, improving P&L predictability, and ensuring robust governance to support informed commercial decision-making.

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

Key Responsibilities

• Cost Management & Analysis
• Execute the standardized processes for capturing and analyzing operational costs, including fuel, handling, navigation, leasing, chartering, and interline costs.
• Conduct regular variance analysis to identify cost leakages, inefficiencies, and opportunities for margin improvement.
• Maintaining full cost and P&L mapping for both Freighter operations and the Third-Party (3P) business.
• Evaluate cost structures and margin performance of 3P and Freighter operations to support commercial reviews.
• Coordinate with Sales, Network Planning, Revenue Management, and Operations to align pricing strategies with commercial objectives.
• Analyze market trends and internal data to identify cost-saving opportunities and risks.
• Budgeting, Forecasting & Reporting
• Assist in the preparation of Freighter and 3P forecasting to feed into the broader Financial Planning & Analysis (FP&A) processes.
• Maintain dashboards and templates for tracking costs and analyzing budget-to-actual variance.
• Ensure clear and consistent cost reporting is available for the Freighter and 3P business lines to drive accurate cost ingestion for cargo and solutions businesses.
• Provide data-driven insights to improve the visibility of route, capacity type, and partner profitability.
• Governance & Financial Operations
• Manage the periodic invoice and cost review process, collaborating with Finance, Operations, and Commercial teams to ensure accuracy.
• Support Finance in ensuring accurate monthly accruals, revenue recognition, and cost allocation specific to freighter and 3P operations.
• Assist in the development of Standard Operating Procedures (SOPs) for cost control and governance.
• Support the evaluation of commercial agreements to propose improvements in contract structures and commercial terms.
• Support process improvements, automation, and digital initiatives related to pricing and cost management.

Qualifications & Requirements

• Bachelor’s degree in Finance, Business, Economics, Aviation Management, Supply Chain, or a related field.
• Minimum 3–5 years of experience in cost management, pricing, revenue management, financial analysis, or commercial finance, preferably within the airline, air cargo, or logistics industry.
• Experience with budgeting, forecasting, and handling large datasets is essential.

Skills & Competencies

• Strong analytical and numerical skills with attention to detail.
• Good commercial judgment and structured problem-solving ability.
• Effective communication and stakeholder management skills.
• Ability to work independently while managing multiple priorities.
• Advanced proficiency in Excel, Google Sheets, SQL, and data analysis tools.
• Familiarity with airline cost structures (fuel, handling, landing fees, etc.) is highly advantageous.
• Ability to interpret financial data and translate it into actionable operational insights.

Personal Attributes

• Commercially minded with a proactive and collaborative approach.
• Comfortable working in a fast-paced, deadline-driven environment typical of a startup/logistics company.
• Willingness to learn and adapt to evolving market and network dynamics.

Job Summary
Role
1.1 MT Product Purchasing Buyer for related MT Product Group(s) in PgP2 along the complete Product Life Cycle (incl. product relocation).
1.2 MT Purchasing Strategy-, Quality- and Target Cost responsibility and accountability for MT Product Groups in PgP2.
1.3 MT contact interface to Material Field purchasing (Commercial, Quality). Assure aligned messages for the related Product Group from MT to the Material Field Purchasing.
1.4 Escalation in the MT-Pg for Purchasing related issues (commercial, quality, logistics).
1.5 Prepare aligned MT-Pg Product Group Purchasing Strategy for PT-MT/PPU

Job Scope
2.1 Definition & Maintenance of a Product Group Purchasing Strategy considering TTM and Value Stream targets of MT-PgP.
2.2 Product Group interface from Purchasing to MT.
2.3 Leading and responsible for the RPP activities in the respective Product Group (creation, implementation, cooperation cross-functionally) at PgP location.
2.4 Early Supplier involvement in PIF to support Product Innovation and Target Cost Achievement (PILUM).
2.5 Support Annual Price Negotiation by providing new potential business opportunities of Product. Group in pipe-line.
2.6 Challenge and support Material Field buyers to achieve Best Material Field Costs
2.7 Support Material Field Buyers for contracting (e.g. SE-contracts, NDA, Concept Competition etc.)
2.8 Create transparency of costs of Product Group by benchmarking (support the Global Product Champion).
2.9 Responsible for achievement of Best Costs in Product Group (Benchmarking, TCO, RPP) before / after SOP.
2.10 Responsible for Product Group related quality activities (e.g. ISIR, 8D, PQA, etc.)
2.11 First escalation level for Quality and Logistics related supplier issues from Plant.
2.12 Takes care of purchasing related topics/tasks in the Value Stream.
2.13 Ad-hoc tasks as assigned from time to time.
 

Get to Know the Team

The Data Platform team at Grab is a collective of software engineers, product managers, product designers, software engineers, and technical program managers, part of the larger Tech Infrastructure organization and focused on enhancing the productivity, development velocity, and efficiency for fellow internal Grabbers, serving millions of users daily. These platforms encompass Experimentation, Data Discovery and Catalog layers, Metrics Engine, Customer Data Platform, Streaming Platforms, and Machine Learning Platform. Our mission is to build and maintain a suite of tools and platforms that enable Grabbers to work smarter, faster, and more collaboratively.

Get to Know the Role

We're looking for a Lead Product Manager to join our Technical Infrastructure team, specifically focusing on Data Platform. In this role, you'll collaborate with engineering, data science, analytics, and product teams to pinpoint areas for improvement and develop impactful solutions. The Data Platform team empowers the underlying platform and infrastructure that supports all data applications in Grab, including data ingestion, data storage, data discovery, data query, data quality, and data activation. You'll work with cross-functional leaders across the company to drive organization-wide changes.

You will report to the Head of Product, Data Tech and AI, and base onsite at our Petaling Jaya office.

The Critical Tasks You Will Perform

• Define and execute the product strategy for the Data Platform.
• Collaborate with cross-functional teams to identify opportunities for improvement and develop tailored solutions.
• Gather requirements, conduct user research, and prioritise the product backlog ensuring the team focuses on high-impact projects.
• Establish strong relationships with internal stakeholders and deeply understand their needs and challenges.
• Drive the adoption and onboarding of internal tools and Data Platform, ensuring user engagement and success.
• Oversee product launches and go-to-market activities for internal tools and data platforms.
• Communicate with both technical and non-technical stakeholders, ensuring the team's work is well-understood and well-supported.

Job Summary

• Responsible for new product quality requirement.
• Ensure products manufactured meet product & process quality requirements.
• Customer complaint resolution and product warranty improvement.
• Develop, review and monitor the effectiveness of quality control procedures and processes, propose and implement improvements where necessary.
• Ensure closed loop of internal and external audit finding include product safety audit.
• Monitor and supervise QMM technician performance to ensure efficiency in quality management process.
• Responsible for process improvement project and update Management on the improvement result.
• Responsible for Quality problem resolution through problem solving process PSS/8D.
• Generate and maintain inspection plan for in-process (EQ, FQ) and outgoing (VQ).
• Responsible for component first article inspection approval (ISIR) and approval on incoming part inspection plan including cost reduction activities.
• Monitor, report of KPI’s in timely manner and establish action plan.
• Any other tasks or responsibilities assigned by superior.

Job Scope

New Product Introduction

• Responsibility for – Start up projects, warranty, customer complaint, first article approval (ISIR), reliability testing (QZ), etc.
• New project product qualification test include fulfill the regulation requirement.
• Actively involves in FEP, QG, FMEA, CP and production line release.
• Prepare product test plan, product inspection plan (EP), QZ test plan and FQ/VQ checklist.
• Provide training to QMM test technician on all the related inspection plan and checklist.
• Work with service center to understand the product quality level in the market.
• Coordinate project testing, investigate the failure and ensure close loop of the action implemented.
• Responsible for part release and incoming inspection plan.
• Ensure all ISIR requirements are fulfill before ISIR released e.g. S,F,L, and Cpk > 1.33, etc.
• To ensure measurement methodology alignment between PgP2 and supplier.
• To ensure all related fixture including short endurance for VQ/FQ audit, practical test are ready before pilot.  
• Lead Q-VSM process and ensure fulfillment during pilot stage.

Operation Support / Value Stream Quality

• Responsible for product & process quality in Value Stream, support VSM on product & process quality performance.
• Responsible for quality management in process changes, sorting & rework flow buyoff, concession management, customer complaint management, etc in the Value Stream.
• Responsible for quality management of ALR, product relocation, plant to plant activities, new line/equipment, machine/process parameters/software buyoff, etc.
• Support & drive PUQ on supplier incoming material quality issue disposition and 8D verification and evaluation.
• Support cost saving, 2nd / alternatives source activities and approve alteration change.
• Regular review with production personnel for CP and FMEA.
• Perform failure analysis on customer – warranty complaint tool and drive for improvement to achieve the agreed target.
• Ensure ANDI contents is checked before release and implemented correctly.
• Conduct periodic audits to ensure line and process compliances.
• Conduct Failure Investigation with cross-functional team for non conformance incidents.
• Drive cross functional team for Quality process improvement (e.g. Q VSM, functional test quality gates, MES quality data analysis, etc).
• Responsible for plant to plant quality complaint management.
• Responsible for product transfer on quality measures between plant.
• Responsible for monthly Quality meeting, warranty analysis reporting.

As Director of Revenue Management, you will set and effectively communicate the hotel pricing strategy by market segment with reference to market intelligence, buying patterns and pre-determined seasonality.

This position will lead the Revenue & Reservations functions for Anantara Desaru Coast Resort & Villas. This position will base in Revenue Management Centre of Excellence (RMCE) Minor Hotel Corporate Office in Bangkok, Thailand and reporting line will be to the Area General Manager - Malaysia.

You will further support and provide guidance for pricing in F&B, Spa and Other Revenue generating departments. Further you will actively participate in the production of the hotel’s annual budget for all revenue streams and assist in the creation, update and evaluation of the hotel sales and marketing plan. You will be responsible for ensuring available technology (PMS & RMS) is fully utilized and understood according to the property specific business mix and requirements and to ensure optimal use. You will then measure performance on all distribution channels, to ensure that fair market share is well achieved. Key areas of responsibility include:

• To prepare weekly accurate 3 months forecast for hotel rooms revenue by Market Segment.
• To prepare monthly accurate rolling 12 months forecast for hotel rooms revenue by Market Segment.
• To set and effectively communicate the hotel pricing strategy by market segment with reference to market intelligence, buying patterns and pre-determined seasonality, while supporting the other revenue departments for their pricing.
• To prepare and chair a weekly Revenue Meeting. Collate and distribute meeting minutes of notes on forecast and strategy changes, including weekly action plan.
• Set monthly targets of upselling revenue for front office and reservations department. 
• To provide innovate solutions and ideas for maximising the hotels total revenue management capablities.

We're looking for an experienced and visionary Principal Engineer, Product Development Engineering to join our dynamic team. In this pivotal role, you will drive the development and optimization of innovative products from conception through qualification, ensuring exceptional quality and reliability. You will lead cross-functional teams, mentor engineering talent, and champion technical excellence while collaborating closely with design, manufacturing, and quality teams to deliver products that exceed customer expectations. This is an opportunity to make a significant impact on product strategy and engineering excellence within a forward-thinking organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead and drive product development initiatives from pre-silicon design through first silicon and full qualification, ensuring alignment with technology and product roadmaps.
• Develop and implement comprehensive test strategies, test flows, and screening methodologies that optimize product quality and reliability metrics for wafer testing. 
• Conduct in-depth electrical and functional failure analysis during new product development and qualification phases, identifying root causes and defining corrective action plans.
• Collaborate with cross-functional stakeholders including design engineers, device engineers, manufacturing partners, and quality teams to resolve complex technical challenges.
• Define and refine product specifications, test algorithms, and stress screening methods based on rigorous data analysis and industry best practices.
• Monitor product quality metrics and reliability performance across product lines, driving continuous improvement initiatives and process optimization.
• Partner with system and firmware teams to develop robust error handling algorithms and enhance overall product resilience.
• Mentor and support junior engineers, fostering a culture of technical excellence, innovation, and collaborative problem-solving.
• Communicate technical findings, recommendations, and strategic insights to senior leadership and cross-functional partners with clarity and precision.
• Manage project timelines, deliverables, and resource allocation to ensure efficient execution and on-time product launches.
• Develop and maintain technical documentation, product specifications, and engineering standards that support organizational goals.
• Champion innovation and process improvement initiatives that enhance product performance and manufacturing efficiency.

We’re looking for a motivated and dynamic Sales Executive - Outdoor Account Management to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

The Product Manager plays a strategic role in leading the product verticals. You will be responsible for establishing a product-led approach across Trade Nation, ensuring that valuable customer outcomes drive every decision. You are responsible for defining and overseeing the execution of your roadmap. You will collaborate cross-functionally across the business to deliver high-impact solutions that position Trade Nation as a market leader.

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Our commitments to each other

We have each other’s backs
There when we need each other the most.

We challenge each other       
Be more creative, more curious, more bold

We thrive together
Taking our work to the next level

We form strong bonds
Through team building and social events

We don’t judge
Instead, we teach and are open to learning

We step up
Taking ownership and supporting each other to do the same

Key Responsibilities

• Owning the end-to-end product strategy for your vertical, translating the overarching Trade Nation vision into a high-impact roadmap that rallies the business around a clear, actionable direction.
• Leading the full product lifecycle from discovery to delivery. You are responsible for defining "what" we build and "why," ensuring every initiative has a measurable impact on the business strategy and customer value.
• Driving a rigorous process of product discovery. You are leading the definition, design, and validation of ideas.
• Championing an "evidence-over-opinion" approach. You will be prioritising based on quantitative data (usage, funnels, market trends) and qualitative insights (user research, feedback) to provide transparent, logical reasoning for every decision.
• Acting as the "connective tissue" between your vertical and the wider business. You will be partnering with Engineering, Design, Marketing, and Operations to ensure seamless execution, successful launches and measurable outcomes.
• Building high-trust relationships with senior stakeholders. You are expected to manage expectations proactively and challenge constructively to ensure we solve the right problems for our customers.
• Maintaining a deep level of understanding of your specific vertical’s market landscape, regulatory environment, and competitor movements to ensure Trade Nation remains a market leader.

• Between 3-10+ years as a PM in Spread Betting, CFDs, FX, or high-transaction Fintech (we are hiring for a number of positions of varying seniority)

• Proven track record of using modern discovery frameworks (e.g., JTD framework, Opportunity Solution Trees) to validate ideas before development.
• Experience managing outcome-based roadmaps linked to specific business KPIs rather than just feature delivery.
• Ability to lead technical discussions regarding APIs, system latency, and scalability with CTOs and Engineering leads.
• Expert proficiency in Agile/Scrum workflows, with the pragmatism to manage Waterfall constraints for regulatory or third-party projects.
• Advanced user of Jira and Confluence, with hands-on experience in Product Analytics tools.
• Experience influencing C-suite/Senior Leadership and the ability to constructively challenge requirements using data.
• Proven ability to lead cross-functional launches involving Marketing, Compliance, and Operations.
• Highly skilled at merging quantitative data (funnel analysis, A/B testing) with qualitative insights (user interviews) to drive decisions.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Summary

We are seeking a Product Manager to drive digitalisation and data transformation initiatives across internal business platforms and merchant operations ecosystems.

This role focuses on building data visibility, improving operational intelligence and enabling more structured, data-driven decision making across regional markets. The Product Manager will translate complex business workflows into scalable digital capabilities supported by meaningful performance metrics and insights.

Key Responsibilities

• Define product strategy to strengthen data visibility across merchant lifecycle, operations and service performance
• Drive digitalisation initiatives that transform manual processes into structured, trackable and measurable workflows
• Partner with stakeholders to identify key operational metrics and design dashboards, reporting frameworks and data insights tools
• Lead product requirements for system enhancements that improve decision efficiency, productivity and service quality
• Work closely with Engineering, Data and regional teams to build scalable platform capabilities
• Improve adoption of internal systems by enhancing user journeys, reporting transparency and operational clarity
• Monitor product impact through data analysis and continuous optimisation
• Support regional standardisation of performance tracking and operational governance models

• 5–8 years experience in Product Management, Business Platform, Data Product or Digital Transformation roles
• Strong experience working with data dashboards, performance metrics or operational analytics tools
• Ability to translate business ambiguity into structured, measurable product solutions
• Strong stakeholder alignment and cross-market project leadership experience
• Analytical mindset with strong problem-structuring capability

Preferred

• Experience in fintech, SaaS platform or high-growth technology environment
• Exposure to data product thinking, automation or AI-enabled operations tools
• Experience supporting operational or customer service performance transformation
• Mandarin speaking advantage 

Get to Know the Team

Grab Mobility is on a mission to provide convenient, reliable and delightful transportation for everyone in Southeast Asia every day. Transport in SEA has evolved from going to your destination in any possible ride to finding a ride that meets your needs at any given point. You will solve complex problem spaces at Grab and some of the largest scale design challenges in the industry, positively shaping the lives of millions.

Get to Know the Role

As part of Grab's Transport Mobility Design team, you will lead Product Design outcomes, craft, and quality within a cross-functional Problem Space Team while influencing adjacent teams across the mobility ecosystem. You'll play a key role in shaping how millions of people move through Southeast Asia, designing seamless, reliable, and intelligent transport experiences.

Working closely with product managers, engineers, data scientists, and business stakeholders, you'll explore deep user needs and translate them into impactful solutions. You'll also leverage AI and emerging technologies to create smarter, more personalised mobility experiences from discovery to booking to the ride itself.

In addition, you will contribute to and help evolve Grab's design systemensuring consistency, scalability, and high-quality user experiences across our mobility products.

If you are deeply user-centric, systems-minded, and thrive in collaborative environments, you'll feel right at home here. We're looking for designers who are excited by complex challenges and the opportunity to shape the future of mobility at scale.

You will report to the Senior Design Manager. This role is fully onsite.

The Critical Tasks You Will Perform

• Own end-to-end Product Design outcomes, ensuring high-quality craft, usability, and consistency across the transport experience
• Collaborate closely with cross-functional partners to define problems, shape solutions, and deliver impactful features
• Apply user research, data, and AI-powered insights to inform design decisions and uncover new opportunities
• Design intuitive, scalable solutions across rider and driver touchpoints within the mobility ecosystem
• Contribute to and evolve the design system, improving consistency, efficiency, and scalability across products
• Influence design strategy and elevate design standards across teams
• Continuously iterate on solutions based on user feedback, experimentation, and performance metrics

Job Description:

• Responsible for answering, resolving customer issues, and upselling through call/chat/email within a growing customer base.
• Identify and relate with various customer needs and scenarios.
• Provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner.
• Remain updated in client and industry led processes, technology applications, utilities, and products.
• Utilize various client-based tools and applications for customer management and servicing.
• Transfer customers to appropriate departments when required.
• Conduct data entry, documentation, and case management.
• Work and partner with others within a team-based environment.
• Achieve and maintain required metrics and goals.
• Requires good English skills, excellent in Mandarin and Cantonese speaking.
• Able to read and write in Mandarin and English.
• Require sales background and IT technical skills.
• The role is 100% sales and technical support with account management, comes with f ixed basic, allowances etc.

Technical Skills:

• Expertise in web hosting technologies including content management systems commonly used to operate a website such as WordPress or Joomla
• Familiarity with website scripting languages such as PHP
• Familiarity with databases such as MySQL
• Familiarization on network protocols like SSH, FTP and SFTP
• Knowledge in SSL, DHCP, DNS, TCP/IP, Internal Server Error and Resolution
• Extensive knowledge of internet technology required
• Excellent computer skills specifically using a CRM database system
• Strong and accurate data entry skills are required

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Summary

We are looking for a Junior Product Manager to support the development and enhancement of internal digital platforms that enable merchant operations, workflow automation and business productivity.

This role focuses on improving operational efficiency, user experience and system adoption across internal stakeholders and merchant-facing processes.

Key Responsibilities

• Support feature development and optimisation of internal business platforms and digital tools
• Work closely with Operations, Customer Service, Sales and Technology teams to identify workflow improvement opportunities
• Assist in digitalisation initiatives such as process automation, reporting dashboards and system enhancements
• Coordinate product testing, rollout support and user feedback consolidation
• Maintain product documentation, SOP improvements and knowledge base updates
• Monitor product usage trends and assist in performance analysis
• Support cross-market implementation and alignment activities

• 2–3 years experience in product operations, digital product support, fintech, SaaS or operational transformation roles
• Strong coordination skills with structured execution mindset
• Comfortable working with technical and business stakeholders
• Detail-oriented and proactive learner

Good to Have

• Exposure to merchant solutions, payments ecosystem or operational systems
• Experience supporting internal productivity tools or workflow platforms

We’re looking for a motivated and dynamic Sales Executive - Outdoor Account Management to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Get to Know the Team

You'll be part of a fast-growing team driving the success of our Payments business by building strong merchant partnerships, unlocking growth opportunities, and delivering solutions that create value for both our partners and Grab.

Get to Know the Role

You will manage a portfolio of key accounts, focusing on building strong merchant relationships and driving revenue growth. This includes identifying opportunities, pitching campaigns, and driving adoption of GrabPay and PayLater solutions.

You will also support business development initiatives and work cross-functionally to execute strategies. This role reports to the Manager, Key Account Management.

The Critical Tasks You Will Perform

• Manage a portfolio of key accounts and build strong relationships through regular engagement with merchant stakeholders.
• Drive merchant growth by executing promotional campaigns, partnerships, and adoption of GrabPay and PayLater solutions.
• Identify and resolve merchant issues (e.g., settlement, technical), and provide effective solutions.
• Conduct Monthly Business Reviews (MBRs) to track performance and identify growth opportunities.
• Analyze performance data to develop initiatives that increase revenue and profitability in line with targets.
• Monitor market and competitor trends to identify opportunities for category growth.
• Collaborate cross-functionally (e.g., Marketing, Product, Tech) to support merchant needs, including campaigns, integrations, and reporting.
• Partner with marketing teams to execute campaigns, events, and other merchant engagement initiatives.

Job Summary:

Core tasks
• Responsible and leading related Purchasing related activities in Product Innovation Framework [PIF]; ensuring Time To Market [TTM]
• Support and executing related Purchasing Strategy, Quality and Target Cost responsibility and accountability for the related PDP process to ensure TTM
• Take charge as one of main contact interface to PIF team (Commercial, Supplier Quality) / Assure aligned decision between PIF and excellent team and Material Field Purchasing
• Prepare aligned responsibility in Sourcing Strategy for each responsible product in PIF
• Coordinate Cross Regional Cost Reduction Projects

Job Scope: Responsibilities & Authority
• Definition & Maintenance of a Product Group Purchasing Strategy considering TTM
• As main contact personnel for related Product Group interface among PIF team – Value Stream-Global Purchasing to Business Unit
• Coordinate cross regional RPP activities in the respective new Product (responsibility in creation, implementation, cooperation cross-functionally)
• Early Supplier involvement in TTM to support Product Innovation and Target Cost Achievement (PILUM,
GENESIS, TOMAS)
• Support Annual Price Negotiation by providing new potential business opportunities of Product Group in pipe-line
• Challenge and support Material Field buyers to achieve Target Costing
• Support Material Field Buyers for contracting (e.g. SE-contracts, NDA, Concept Competition etc.)
• Create transparency of costs of Product Group by benchmarking (support the Global Product Champion)
• Responsible for achievement of Best Costs in Product Group (Benchmarking, TCO, RPP) before/after SOP
• Responsible for Product Group related quality activities & target achievement (e.g. ISIR, 8D, VQS, etc.)
• Takes proactive action & care of purchasing related topics/tasks in PIF
• Will be taking charge of plastic and other mechanical commodities.

Cooperation by:
▪ rBU cross functions Excellence Team; Material Field purchasing; Execution Team

Will be the nerve center of our customer support operations. You'll monitor real-time performance across phone, chat, and email channels, proactively identifying and resolving service level deviations before they impact customers. You'll lead a team of real-time analysts, coaching them to excellence while serving as the primary escalation point for operational challenges. Your decisions will balance customer experience, employee wellbeing, and business efficiency. You'll create and maintain playbooks for intraday management, execute tactical interventions including schedule adjustments and overtime management, and collaborate with Planning, Scheduling, and Operations teams to optimize resource allocation. You'll analyze performance metrics, identify patterns, and drive continuous improvement across all aspects of workforce management.

Role Summary:

The role requires to support on Account Receivable Project, offer a mixture of streamlining existing tasks and assisting with stabilizing new tasks into the KL Global Finance Service Centre (GFS). As a result, there will be regular changes in the composition of your responsibilities.

• Performing testing require by project to ensure stability & ready to use.
• Uploading bank statement into accounting system(Oracle) on daily basis.
• Ensuring accuracy of bank transactions.
• Analyzing and rectify issues or enquiries, such as raising defect.
• Reconcile bank transactions(Reconcile all bank receipts/ payments in bank accounts including journal postings for bank related transactions in accordance with company policies)