Total 8 service centre manager job vacancies in Cyberjaya

• Lead and manage all MEP construction activities on-site for the data center project
• Coordinate with consultants, contractors, vendors, and stakeholders to ensure project alignment
• Oversee installation, testing, and commissioning (ITC) of mechanical and electrical systems
• Ensure compliance with project specifications, design drawings, and international standards
• Monitor project timelines, budgets, and resource allocations
• Identify and mitigate risks related to MEP works
• Conduct regular site inspections and progress reporting
• Drive quality control and assurance processes across all MEP disciplines
• Ensure strict adherence to health, safety, and environmental (HSE) regulations
• Support client meetings, technical reviews, and project updates

• Lead and manage all CSA construction activities on-site for the data center project
• Oversee earthworks, substructure, superstructure, architectural, and finishing works
• Coordinate with design consultants, contractors, and project stakeholders
• Ensure CSA works align with MEP coordination, interfaces, and sequencing requirements
• Review and manage construction drawings, method statements, and shop drawings
• Monitor project progress, schedules, and budgets for CSA packages
• Ensure compliance with local authority regulations, building codes, and project specifications
• Implement and enforce quality assurance and quality control (QA/QC) processes
• Ensure strict adherence to health, safety, and environmental (HSE) standards
• Conduct site inspections, manage defects, and support handover and close-out activities

The HR Service Advisor has an important role in delivering an excellent experience to our global employees and managers, providing advice on HR policy, procedures and fulfilling requests.

If you are passionate about creating a great employee experience, this role is for YOU! We can offer you interesting career paths as an HR generalist, HR specialist and multiple HR Service Delivery Roles. As we grow, you can build and grow your career with us. 

What you’ll be doing

• HR Service Advisor is acting as the first point of contact for employees where self-service is either unavailable or where the query cannot be resolved through self-service channels available. The HR Service  advisor  provides answers to frequent questions related to e.g., HR policies, processes and systems and executes  transactions unavailable through self-service. Complex queries may need to be escalated to specialists.
• Complete requests from employees, creating written documents when required to meet regional laws or compliance
• Be part of the team in planning and directing the establishment and administration of HR Shared Services in recruitment, staff processes, employee records and organizational change; assisting in developing appropriate systems and processes
• Following process mapping and ensuring standard practices are implemented.
• Provides regional support to the various HR Departments and be involve in developing processes and tools which facilitate the quality of administration
• Meets defined SLA metrics for providing accurate, consistent, and timely services.
• Provide timely and effective services in various functions/ areas of HRSS in meeting the business needs and that of its stakeholders; ensure that HRSS meets or exceeds customer requirements.
• Documenting inquiries through ticketing and case management solution
• Leverage data insights to continuously monitor effectiveness of service delivery and to elevate the employee experience.
• Responsible for identifying service issues, proactively proposing improvements, and leading or supporting the implementation of changes.

• Assist in the delivery of project management services throughout the project lifecycle.
• Conduct background research, data collection, and benchmarking to support decision-making.
• Establish and maintain effective project documentation and reporting systems.
• Support the development and updating of detailed project plans and schedules.
• Track project progress and performance indicators; prepare updates and reports.
• Manage change control processes and maintain accurate change logs.
• Draft formal progress reports and presentations for stakeholders.
• Stakeholder Engagement
• Liaise with clients, contractors, consultants, and other stakeholders.
• Attend project meetings and produce accurate and timely meeting minutes.
• Support communication flow between internal and external teams.

Job description

·         Lead and manage the 2 teams for the month end close to ensure deadlines and deliverables are completed accurately and on time, advising team on journal validation/ substantiation and supporting to ensure proper audit trails

·         Liase with internal and external stakeholders, managing expectation and driving continuous improvement within the team to ensure quality delivery and output

·         Provides overall leadership to the team as well as coaching and mentoring to respective team

·         Manage team performance, KPI on a daily basis with a solid back-up plan

·         Monitor and review to ensure all region key risks are identified and action plans are actioned on a timely basis, with issues escalated appropriately on a timely basis

·         Establish metrics on key risk areas and review on a monthly basis to ensure entities results are fully compliant with all relevant accounting standards, current best practice and any other regulations

·         Ensure both Fixed Assets and Leases processes operates in line with global processes and incorporates best practice financial controls

Job description

Role Summary:

The APAC Revenue team is responsible for the consistent application of global accounting policy for revenue and contract costs, by implementing and maintaining processes and controls to ensure that all associated accounting and forecasting is 100% compliant. This includes a mix of updating contract data for revenue recognition as well as billing and conducting a range of monitoring and review activities to identify any anomalies. Driving process standardization and Revenue Recognition tools new features implementation is key to success.

The APAC Revenue Manager will report to EMAP Regional FP&A, APAC Revenue & Cost Senior Manager in Malaysia and manage a team of 9. On a day-to-day basis he/she will work closely with the APAC Market Controllers and Finance team, Revenue tools team and as well as with Group Revenue Recognition Managers and Global Process Owner who are responsible for the relevant global and/or regional compliance activities.

Essential Duties and Responsibilities:  

Supporting the implementation and maintenance of global processes and controls to ensure that all revenue and contract cost accounting is compliant with the relevant global policy; as well as ensuring the appropriateness of the key technical accounting judgements being made in APAC. 

The role will liaise with a variety of stakeholders, which are likely to include: 

• Regional Financial Controllers
• Finance Business Partners
• Revenue Recognition tools team
• Members of the Sales function
• Revenue Accounting teams within GFS and Regions
• Other members of the global finance organization responsible for revenue or contract cost accounting and forecasting

Key Responsibilities

·       Managing APAC revenue recognition and direct cost (contract cost/data cost).

·     Responsible for revenue recognition compliance, reporting processes and thought leadership, ensuring that the relevant requirements are clearly designed, documented and communicated to all relevant parties. This will include ensuring there are clearly defined Market inputs and determining the appropriate timeline.

·       Manage revenue /direct cost month end close, forecast and reporting activities.

·       Ensure revenue transactions are compliant with Group policy, are suitably documented/evidenced and (where appropriate) monitored at appropriate intervals.

·       Work closely with Revenue tools team to improve system accuracy and adoption.

·       Review and improve end to end revenue processes (contract management, system processing, billing process). 

·    Provide day-to-day support and guidance to the team, ensuring that the global agenda and guidance is clearly understood and that any exceptions or anomalies are identified at an early stage.

·       Examples of activities supported across the team will include:

ü  the delivery of standard global processes and tools for revenue recognition and contract cost accounting

ü  the revenue recognition policy compliance process

ü  training for specialist revenue recognition teams

ü  liaison with and support of both internal audit and external auditors

ü  ensure adequate financial controls are in place to meet the company’s compliance and data security standards.

ü  deliver to key deadlines and key metrics that are critical to Experian

ü  ensure the GFS works within a robust and effective internal control and governance framework to ensure all underlying accounting activity is accurate

·      Identify continuous improvement, outlining ways in which global processes could be streamlined and efficiencies obtained across the GFS 

·      Drive the diversity agenda ensuring that all employees are respected, valued and welcomed. 

·      Accomplishes HR objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees; employees; communicate objectives and follows up; evaluates performance and recommends actions related to all his/her direct reports.

·       Develop a high performing team, with clear progression and succession plan.

More About you: (Job requirement)

·       Substantial and demonstrable experience in a Leadership role with people management skills within a global organization.

·     A results-focused, hands-on individual, with an analytical mindset and a track record of developing and implementing new processes and controls – all delivered with a strong Customer and Service focus.

·       A proactive approach to providing updates & feedback to more senior members of the team.

·       Strong Interpersonal & Communication skills – oral and written – particularly in a multi-national environment:

·       Able to communicate across all levels of an organization.

·       Able to influence a broad range of stakeholders within the finance community.

·       A strong courage of conviction, particularly in times of technical ambiguity and/or when under challenge from stakeholders.

·    IFRS accounting experience and technical knowledge – preferably related to IFRS 15 (or equivalent) and/or a background of providing sound technical accounting judgement.

·       Deep knowledge/awareness of the Experian finance systems, especially those relating to revenue accounting, forecasting & Group financial consolidation.

·       Good understanding of the Experian global business and its various products and services

Job description

Role Summary:

The APAC Cost Manager role is responsible to manage a team of FPA Analysts supporting various cost activities, including market month-end closing submission, monthly forecasting process, annual budget process, cost recognition & analysis and other ad hoc reporting. Optimizing GFS Target Operating Model, driving standardization and automation while embedding high performance culture is key to success.

The APAC Cost Manager will report to EMAP Regional FP&A, APAC Revenue & Cost Senior Manager in Malaysia and manage a team of 7. 

Key Responsibilities:

Managing the team

·       Develop a high performing team, with clear progression and succession plan.

·       Lead initiatives to upskill team members for complex roles, reduce manual processing, and strengthen analytical capabilities.

·       Be role model, you will instill a robust culture of knowledge sharing and working together as well as implementing clear metrics to measure the success of the overall team.

·       Manage Team KPI’s and take accountability and ownership of issues that arise. 

Empower Advocate and Stakeholder Management

·       Develop and coach analysts to increase efficiency and deliver high-quality, insight-driven support to business stakeholders.

·       Optimize Target Operating Model through redesigning processes, roles, and workflows to enhance operational efficiency, scalability, and cross-functional collaboration.

·       Liaise frequently with other GFS managers to ensure that regional processes are being managed optimally.

·       Regular calls with defined stakeholders to resolve outstanding actions. Feedback on team’s performance.

Cost Planning & Analysis Activities

·       Managed APAC cost activities and ensure that all regional/global deadlines are met.

·     Provide day-to-day support and guidance to the team, ensuring that the regional agenda and guidance is clearly understood and that any exceptions or anomalies are identified at an early stage.

·       Leading the Labour TOM support model with Sofia team.

·       Drive fast close and fast forecast initiatives through manual journal reduction and forecast model automation.

·       Build and maintain robust financial models for cost recognition, budgeting, financial management and analysis to support regional decision making.

·       Ensure cost transactions are compliant with Group policy, are suitably documented/evidenced and (where appropriate) monitored at appropriate intervals.

·       Champion the adoption and effective use of emerging technologies, including GenAI.

·       Continually identify process and report improvements that improve quality of deliverables in the finance cost function.

·      Drive a culture of robust operation performance throughout the business by working with the countries to improve consistency and accuracy, especially in support of Finance / Transformation projects and initiatives.

More About you:

The role is high-profile with frequent exposure to senior management (both in Finance and across the wider business). The successful applicant will need to be presentable, confident, and articulate. Ability to work to tight deadlines is a fundamental requirement.

More About you: (Job requirement)

·       Substantial and demonstrable experience in a Leadership role with people management skills within a global organization.

·     A results-focused, hands-on individual, with an analytical mindset and a track record of developing and implementing new processes and controls – all delivered with a strong Customer and Service focus.

·       A proactive approach to providing updates & feedback to more senior members of the team.

·       Strong Interpersonal & Communication skills – oral and written – particularly in a multi-national environment.

·       Able to communicate across all levels of an organization.

·       Able to influence a broad range of stakeholders within the finance community.

·       A strong courage of conviction, particularly in times of technical ambiguity and/or when under challenge from stakeholders.

·       Strong accounting knowledge and experience in providing sound technical accounting judgement.

·       Deep knowledge/awareness of the Experian finance systems, especially those relating to cost accounting, forecasting & Group financial consolidation.

·       Good understanding of the Experian global business and its various products and services.

Job description

The Record to Report (RTR) Manager is responsible for designing, implementing, and monitoring internal controls within the broader R2R (Intercompany, Cash Management, Fixed Assets & Leases, General Ledger) and Financial Controllership (Statutory & Tax Reporting and Finance Controller) processes, systems, and teams. Working closely with all R2R functional teams and partnering RTR Balance Sheet Controls Manager.

Role overview and scope:

-       Working with area functional leads to identify, initiate and manage actions to mitigate risks and strengthen controls, including issues identified through audits and other internal processes.

-       Responsible for ensuring risks are profiled and captured in the risk registers and updated if risk events occur; supporting incident reporting process and managing root cause analysis of issues and incidents, identifying and implementing controls improvements.

-       Partnering to functional leads to drive culture of risk awareness and proactive controls within the business. Achieve risk reduction, efficiency and controls targets for the organisation.

-       Addressing opportunities for process improvement initiatives (e.g. standardisation and automations) to ensure controls strengthening and improvement programmes while leveraging available finance systems, data and resources.

-       Working closely with area functional leads on internal audits preparation, coordination and communication following up on audit reports and actions with area functional lead; serve as the primary contact for external audits

-       Considering new risks and controls with scope expansion, integration or transformation projects; lead, guide, and strengthen controls implementation as part of controls adoption.

-       Driving global consistency and adoption of best practices in respective functional area