Total 17 sourcing specialist job vacancies in Kuala Lumpur, Federal Territory of Kuala Lumpur

Job Description

Department:Corporate / Compliance

Reporting To:COO / Management

Job Summary

We are looking for a detail-oriented and mature Compliance Executive to support the Company’s compliance, contractual, and employee-related matters across Malaysia and Dubai operations.

This role is suitable for candidates with corporate legal/compliance backgrounds who are comfortable handling labor-related matters, internal governance, compliance coordination, risk assessments, and cross-border corporate support.

Key Responsibilities

• Review and verify contracts, agreements, and internal documents prepared by external legal firms
• Coordinate and liaise with external law firms on legal, compliance, employment, and corporate matters
• Support employee-related compliance matters for both Malaysia and UAE operations
• Handle labor-related matters, disciplinary documentation, dispute coordination, and compliance risk assessments
• Ensure proper documentation, evidence tracking, and record management for sensitive matters
• Assist management in improving internal governance, compliance processes, and policy implementation
• Support matters related to international tax, cross-border operational compliance, and corporate structuring when necessary
• Conduct compliance reviews and basic legal risk analysis for operational matters

Requirements

• Possess valid legal practicing license / law qualification
• Min 2 years experience in corporate legal, compliance, or in-house legal related roles
• Experience handling labor disputes, compliance matters, and contract reviews
• Strong analytical thinking and attention to detail
• Strong sense of professionalism, confidentiality, and evidence awareness
• Able to handle sensitive matters rationally and objectively
• Exposure to international tax or cross-border corporate matters is an advantage

Preferred Profile

• Mature and stable personality
• Strong documentation and organizational skills
• Able to work independently with good judgment
• Comfortable working in a fast-paced and evolving business environment
• Experience supporting regional or international business operations is a plus

Apply Link: https://jobs.persolmalaysia.com/detail/39001?apply_id=39001&utm_source=jobstore&utm_medium=sponsored

Contact Email: [email protected]

Benefits

A. FlexiBenefit Program (Effective Jan 1, 2026)

• Annual post-tax budget of RM 3,000 per eligible employee
• Customizable across five categories:
• Health & Medical Wellness
• Learning & Development
• Sports & Fitness
• Family & Lifestyle
• Work Efficiency & Commuting
• Available upon successful probation completion.

B. Hybrid Work Benefit

• Business Development roles: Fully remote upon confirmation
• Solution Architects, Technical Account Managers, Operation Specialist, Cloud Operations Team Lead , Compliance Executive / Compliance Specialist :
• Upon confirmation: 4 days in-office + 1 remote day
• After 1 year + strong performance (Grade B+): 3 days in-office + 2 remote days
• Highlights: Structured flexibility, work-life balance, and performance-based progression.

C. Additional Benefits

• Flexible clock-in time
• Annual Leave: 14 days (years 1–5), 20 days (year 6 onward)
• Medical insurance (outpatient & hospitalization)
• Clear career progression & promotion opportunities
• Office within a 10-minute walk from public transportation

Responsibilities:

• Respond to customer inquiries promptly and professionally via phone, email, and other communication channels
• Assist customers with booking and tracking cargo shipments
• Coordinate with internal teams and external partners to ensure timely delivery of cargo
• Resolve customer issues and concerns in a timely and effective manner
• Maintain accurate records of customer interactions and transactions

Requirements:

• Bachelor's degree or equivalent
• Previous experience in customer service, preferably in the logistics or transportation industry
• Strong communication and interpersonal skills
• Excellent problem-solving abilities and attention to detail
• Ability to work effectively in a fast-paced, team-oriented environment

Apply Link: https://jobs.persolmalaysia.com/detail/34724?apply_id=34724&utm_source=jobstore&utm_medium=sponsored

Contact Email: [email protected]

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

If you’re someone who can pick up the phone, engage prospects, and convert opportunities into deals, this role is for you.

What You’ll Do:

• Contact company-provided leads through cold calls and follow-ups
• Qualify prospects and identify real business opportunities
• Present solutions, and close deals
• Manage the full sales cycle: outreach → qualification → pitching → closing
• Maintain strong follow-up discipline to improve conversion rates
• Build relationships for repeat business and referrals
• Achieve monthly, quarterly and yearly KPIs

What We’re Looking For

• Experience in sales (tele-sales / outbound / closing experience preferred)
• Comfortable with cold calling and handling objections
• Strong communication and persuasion skills
• Results-driven with consistent follow-up habits
• Resilient, proactive, and target-oriented

What You’ll Get

• Leads provided by company (no need to source your own database)
• Competitive basic salary + attractive commission structure
• High earning potential based on performance
• Clear career progression opportunities
• Training and support to strengthen your closing skills

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Regular team activities
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

If you’re someone who can pick up the phone, engage prospects, and convert opportunities into deals, this role is for you.

What You’ll Be Doing

• Reach out to company-provided leads via cold calling and follow-ups
• Qualify prospects and identify real business opportunities
• Arrange meetings, present solutions, and close deals
• Manage the full sales cycle: outreach → qualification → pitching → closing
• Maintain strong follow-up discipline to improve conversion rates
• Build relationships for repeat business and referrals
• Achieve monthly, quarterly and yearly KPIs

What We’re Looking For

• Experience in B2B sales (tele-sales / outbound / closing experience preferred)
• Comfortable with cold calling and handling objections
• Strong communication and persuasion skills
• Results-driven with consistent follow-up habits
• Resilient, proactive, and target-oriented

What You’ll Get

• Leads provided by company (no need to source your own database)
• Competitive basic salary + attractive commission structure
• High earning potential based on performance
• Clear career progression opportunities
• Training and support to strengthen your closing skills

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Regular team activities
• Company trips
• Personal development opportunities

Job Description:

• Identify and source suitable affiliates based on different products and campaign requirements
• Conduct outreach and build connections with affiliates (DM, WhatsApp, email, etc.)
• Negotiate and coordinate collaborations with affiliates
• Guide affiliates on content direction, key selling points, and campaign requirements
• Follow up and ensure affiliates complete video production and publish content on time
• Monitor content quality and performance, and provide feedback when necessary
• Maintain and strengthen long-term relationships with affiliates
• Support ongoing campaign execution and ensure smooth communication between affiliates and internal team

Job Requirements:

• Experience in TikTok, influencer marketing, or affiliate marketing is preferred
• Strong communication and negotiation skills
• Responsible, proactive, and result-oriented
• Able to manage multiple affiliates and projects at the same time
• Familiar with TikTok content trends is a plus

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Description:

• Identify and source suitable affiliates based on different products and campaign requirements
• Conduct outreach and build connections with affiliates (DM, WhatsApp, email, etc.)
• Negotiate and coordinate collaborations with affiliates
• Guide affiliates on content direction, key selling points, and campaign requirements
• Follow up and ensure affiliates complete video production and publish content on time
• Monitor content quality and performance, and provide feedback when necessary
• Maintain and strengthen long-term relationships with affiliates
• Support ongoing campaign execution and ensure smooth communication between affiliates and internal team

Job Requirements:

• Experience in TikTok, influencer marketing, or affiliate marketing is preferred
• Strong communication and negotiation skills
• Responsible, proactive, and result-oriented
• Able to manage multiple affiliates and projects at the same time
• Familiar with TikTok content trends is a plus

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職位描述：

• 根據不同的產品和推廣活動要求，尋找並尋找合適的合作夥伴。
• 透過私訊、WhatsApp、電子郵件等方式與合作夥伴聯繫並建立聯繫。
• 與附屬機構協商並協調合作
• 指導聯盟夥伴的內容方向、關鍵賣點和推廣活動要求
• 跟進並確保合作夥伴按時完成影片製作並發佈內容。
• 監控內容品質和效能，並在必要時提供回饋。
• 維護並加強與附屬機構的長期合作關係
• 支持正在進行的行銷活動執行，並確保聯盟夥伴與內部團隊之間溝通順暢。

職位要求：

• 有TikTok、網紅行銷或聯盟行銷經驗者優先
• 較強的溝通與談判技巧
• 認真負責、主動、以結果為導向
• 能夠同時管理多個分支機構和項目
• 熟悉TikTok內容趨勢者優先考慮

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

This role is only opened to locals / PR in Malaysia

As a Geomatics Specialist (covering APAC, EU, TK), you will play a vital role in optimizing delivery zones, improving logistics performance, and enhancing customer experience. You will collaborate with both Local and Regional teams to implement innovative logistics solutions, analyze complex datasets, and drive continuous improvement that powers scalability and operational excellence.

Key Responsibilities:

• Optimize delivery zones across 18 APAC and EU markets to boost logistics efficiency and expand customer choice.

• Analyze and transform large data sets into clear and actionable visualizations, providing critical insights to guide team decision-making.

• Collaborate cross-functionally with local and regional teams to refine workflows, AVR configurations, and zone performance.

• Lead the implementation and rollout of new logistics products and features from end to end, ensuring quality and efficiency improvements.

• Drive continuous improvement projects that align with business goals and enhance operational scalability across diverse markets.

• Act as a bridge between regional operations and central product teams to ensure strategic alignment and successful implementation.

• Drive and support the digital transformation of our treasury department as well as the wider finance and controlling function at Roland Berger
• Maintain applications, processes, and reports for steering, reporting, and forecasting of our group liquidity and further financial KPIs
• Take ownership of the development and continuous improvement of Treasury applications, processes, and reports by proactively driving innovation and automation (e.g. create new reports with unprecedented insights)
• Steering of external and internal IT capacities for Treasury
• Contribute actively to inter-disciplinary projects for our global F&C function

The Partner Growth Strategy Specialist will be responsible for defining and executing the end-to-end strategy for vendor growth, focusing primarily on improving affordability of the platform. This role involves setting priorities across various growth levers, forecasting and planning for key commercial KPIs, and implementing a Partner ROI model that accounts for regional and country-specific factors  across 15 markets in APAC and Europe.

Main Responsibilities:

• Vendor Growth Direction: Lead the strategy for vendor growth with a primary focus on improving affordability of our platform and prioritize key levers to optimize growth across the vendor base.
• Forecasting & Planning: Own the forecasting and planning process for important KPIs in the commercial space, ensuring targets are met and performance is optimized.
• Partner ROI Model: Define and implement a comprehensive Partner ROI model across the region, incorporating country-specific needs and market dynamics to drive better decision-making and vendor performance.

ABOUT US

Teleport's on a mission to move things across Southeast Asia and beyond - faster, cheaper, and better than anyone else - to give big and small businesses access to affordable and reliable cross-border delivery, as fast as next-day.

Storytelling is a strategic function as we scale. It's how we build belief in what we do as an integrated eCommerce logistics specialist, but we don't act or sound like a traditional, dusty logistics company. We move fast, we speak like actual humans, and we aggressively avoid boring corporate jargon.

SUMMARY OF THE ROLE 

We are looking for a Senior Executive, Content Marketing Specialist to be the dedicated storyteller and the social-first voice of the Network Pod.

The global logistics market is highly volatile, driven by uncontrollable macro factors. Even so, our narrative is our anchor. Your job is to position Teleport’s network as the agile, reliable solution for airlines, ecommerce marketplaces and forwarders. You will not operate as a "service desk" taking content briefs; you will act as a proactive growth partner to the Product Marketer and commercial teams, ensuring your content maps directly to the B2B customer journey and captures the attention of busy freight forwarders and airline executives on platforms like LinkedIn.

Most importantly, you need two distinct storytelling gears:

1. Turning 'Something' into 'Something Matters': Taking a routine operational update or milestones and making the market care about it.
2. Turning 'Nothing' into 'Something': Keeping the narrative alive and engaging even when there is no "hard news" to share.

Note: This is a full-time, on-site role based in our headquarters in Kuala Lumpur, Malaysia (hybrid arrangement).

A DAY IN THE LIFE 

As a Senior Executive, Content Marketing Specialist, you are the daily execution engine for the Network Pod's narrative. Your day-to-day will focus on:

• Making the Mundane Meaningful: Transforming technical or standard update into compelling stories that position Teleport as a thought leader in logistics infrastructure and regional connectivity.
• Sales Enablement Translation: Taking the high-level social narratives you build and turning them into practical, bottom-of-funnel assets like 1-pagers and email sequences for the Commercial team to use in the field.
• Keeping the Narrative Alive: When there are no product launches or route expansions, you know how to build a narrative out of thin air. You will turn industry trends or a quick 5-minute chat with a BD Lead into a week's worth of engaging social content.
• The Social & DIY Creative Engine: Writing scroll-stopping LinkedIn content for our brand and executive pages. You don’t just write, you execute. You’ll script fast-paced videos and jump right into Canva or CapCut—either knocking out quick-turn edits yourself or prepping the script and brief for our video producers to finalise.
• The Repurpose Master (70% Repurpose / 30% New): You don't always need to reinvent the wheel. You will mine our archives of past footage, pitch decks, and technical operational updates, slicing them into multiple bite-sized social assets to maximise content lifespan.

WHAT WE'RE LOOKING FOR

• 2–4 years of proven experience in social media management, B2B content creation, or digital copywriting.
• Social-First Mindset: If you can write a great press release but struggle to write a 3-sentence LinkedIn hook, this role isn't for you. You must deeply understand social platform dynamics and what makes B2B buyers stop scrolling.
• Hands-on Content Chops: You know how to write a script with a strong visual hook, and you aren't afraid to independently cut a short-form video in CapCut or design a carousel in Canva to get a quick-turn story live.
• The "Remix" Muscle: You are resourceful. You know how to take one core message and turn it into an IG Carousel, a LinkedIn poll, a video script, and a newsletter snippet.
• Flawless Execution: Strong English proficiency with eagle-eyed attention to detail.
• Bonus: 
• Previous experience in aviation, freight forwarding, logistics, or e-commerce
• Experience working within a fast-paced content marketing or social media team

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We're looking for a Data-led Senior Marketing Specialist to drive JAPAC performance insights. Turn complex datasets into clear growth stories, own QBR reporting, SEO health & Salesforce analytics, and unlock actionable recommendations across markets to optimise digital performance.

Role: 

• Lead the monthly and quarterly data consolidation for website, content syndication, search (SEO/LLM/SEM), email, and paid social across five key regions.
• Perform deep-dive troubleshooting analysis within Salesforce on an ad-hoc basis to identify and resolve performance discrepancies.
• Utilise ContentSquare to report on web friction, providing strategic recommendations to Digital Marketing Managers (DMMs) to improve user journeys.
• Manage the tracking and reporting of new landing pages, maintaining a robust system for go-live dates and historical performance tracking.
• Conduct AEO and LLM prompt research every quarter to inform content recommendations and regional newsletters.
• Partner with web producers to QA and review regional pages in Workfront, ensuring they meet rigorous standards before deployment.
• Oversee SEO site health by auditing metadata, titles, H1S, and tags to ensure they follow standard global taxonomy.
• Manage the on-demand webinar hub, overseeing uploads and monitoring effectiveness to drive lead engagement.
• Identify and resolve technical SEO issues, including broken links, redirects, and blank pages, to ensure site consistency.

You:

• BA/BS degree or equivalent experience
• 5+ years of experience in marketing analytics, digital reporting, or performance marketing, ideally within a B2B technology environment.
• High proficiency in Salesforce and web analytics tools (e.g., ContentSquare, Google Analytics) with a "data-first" mindset.
• Strong technical understanding of SEO principles, taxonomy, and site health (links, redirects, and schema).
• Experienced in managing regional reporting across diverse JAPAC markets (experience with Japan or Korea markets is a plus).
• Highly organised with the ability to manage the heavy reporting lift of QBR seasons while handling ad-hoc troubleshooting.
• Expert in Google Workspace (Sheets/Slides) for data visualisation and executive-level reporting.
• Exceptional verbal and written English communication skills; ability to use translation tools to support SEO efforts in non-English markets.

Contract Type: 12 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

ABOUT US

Teleport's on a mission to move things across Southeast Asia and beyond - faster, cheaper, and better than anyone else - to give big and small businesses access to affordable and reliable cross-border delivery, as fast as next-day.

Storytelling is a strategic function as we scale. It's how we build belief in what we do as an integrated eCommerce logistics specialist.

SUMMARY

We are adding a Senior Content Marketer to the regional marketing team to drive Teleport's macro narrative. Your focus will be on high-stakes content for the investment community and senior-level executives as we scale toward our next major business milestones.

You will not operate as a "service desk" taking content briefs; you will act as a proactive thought and strategy partner to the Product Marketer, Communications, Finance, and our C-level leadership. They will bring the high-level business strategy and financial data. Your job is to ensure that your understanding of the business strategy and data  translates into a compelling narrative that captures the attention of investors, partners, and the market across platforms like LinkedIn and email, in a manner that serves the company’s business objectives.

Most importantly, you need two distinct storytelling gears:

1. Turning 'Something' into 'Something that Matters': Taking a dense financial milestone or an operational update and convert it into stories that the market actually care about.
2. Turning 'Nothing' into 'Something': ‘Always-on’ stories – Keeping the company narrative alive, confident, and engaging even when there is no "hard news" or immediate milestone to share.

Note: This is a full-time, on-site role based in our headquarters in Kuala Lumpur, Malaysia.

A DAY IN THE LIFE 

Every day is different, but you will act as the creative bridge between high-level strategy and modern content execution. Your time will go toward:

• The Strategy Partner: Working hand-in-hand with the Product Marketer, Finance, and Communications to turn dense internal updates into a clear, credible narrative that resonates across the investment community and decision-making executive audiences.
• Connecting the dots: Adapting quickly between contexts. You will craft everything from high-level pitch decks and corporate memos to LinkedIn thought-leadership posts and email marketing campaigns.
• Thought Leadership Content: Translating the strategic vision of our C-Suite and leadership into compelling, market-facing content that sounds human and authoritative.
• Video & Visual Execution: You don't just write text. You will draft sharp video scripts for our production team, and you aren't afraid to do basic editing or assembling of visuals/videos (using CapCut or Canva) for quick turnaround, social-first stories.
• Cross-Functional Alignment: You collaborate tightly with commercial, ops, and finance to understand the business and gather raw insights, in turn to discover and shape stories from the ground up.

WHAT WE'RE LOOKING FOR

• Minimum 4–5 years of proven experience in B2B content, corporate communications, journalism, or tech storytelling.
• The Narrative Builder: You are skilled at connecting the dots. You can take a complex brief from a Product Marketer, CFO, or Head of Communications and translate it into clear, engaging content with strong structure and tone control.
• Executive Presence: Experience working with senior internal and external stakeholders, handling sensitive information gracefully, and building trust through your expert content curation and framing.
• An Eye for Modern Content: You have strong content marketing fundamentals across digital channels. You also have a strong pulse on current and incoming trends on digital channels, while bringing a strong eye for design (ability to guide visual direction) and know how to write a script with a solid, yet relevant visual hook.
• Flawless English Proficiency: At this level of storytelling, precision in language matters.
• Bonus: Exposure to logistics, eCommerce, or founder-led storytelling environments.

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We’re looking for a Marketing Specialist to be the operational glue for JAPAC web & paid media. Own trafficking, compliance, localisation and QA of assets, links and ad copy, removing bottlenecks and ensuring every execution is launch-ready, accurate and consistent across markets.

Role: 

• Manage the end-to-end trafficking of paid media assets for LinkedIn and content syndication, populating rotation sheets and coordinating URL builds.
• Lead the localisation of ad copy for the Malaysian and regional markets, leveraging AI tools to ensure cultural relevance before vendor hand-off.
• Conduct rigorous "Mock Reviews" of creatives to ensure branding alignment, correct logo usage, and language accuracy for different audience segments (SMB vs. Enterprise).
• Execute weekly lead management QA, partnering with global teams to solve data discrepancies between Integrate, Marketo, Salesforce, and Sigma.
• Monitor lead health metrics, including invalid lead rates and vendor rejection percentages, to prevent MQL surges and ensure quality.
• Own the web compliance workflow, QA-ing live pages for broken links, proper schema markups, and functional lead-capture forms.
• Support social media compliance by ensuring all creatives align with global templates and maintaining hygiene across webinar channels.
• Assist with SEO site health maintenance, specifically focusing on internal link updates and identifying "dead" or blank pages on the site.
• Act as the primary liaison between internal marketing teams and external media vendors to reduce "back-and-forth" during campaign setups.

You:

• BA/BS degree or equivalent experience
• 3+ years of experience in digital marketing operations, paid media trafficking, or lead management.
• Strong understanding of the paid media ecosystem (LinkedIn Ads) and the technicalities of tracking URLs (UTMs).
• Familiarity with B2B marketing automation and CRM stacks (e.g., Marketo, Salesforce, Integrate).
• Exceptional attention to detail; you are someone who notices the "small things" in a creative mock-up or a data sheet.
• Ability to manage laborious administrative tasks with high speed and accuracy, maintaining a "can-do" attitude in a high-volume environment.
• Proactive problem-solver who can identify vendor quality issues or pacing inconsistencies before they impact the budget.

• Exceptional verbal and written English communication and presentation skills

Contract Type: 12 Months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Real-Time Operations (RTO): The Core of Pandora’s Operations

The Real-Time Operations team is the driving force behind our 17 markets (across our 3 brands), operating 24/7 to ensure seamless deliveries and proactive management. Whether it’s tech issues, severe weather, or unexpected disruptions, this team detects, reports, and mitigates events in real-time—saving millions in potential losses and ensuring thousands of customers receive their meals on time.

But the role doesn’t stop at damage control. The Real-Time Operations Team is a powerhouse of insights, identifying trends and initiating strategies to elevate operations across markets. If it happens, they know about it—and they act decisively.

Join the team that’s always in control, always innovating, and always making a difference.

Position Overview:

Are you ready to be part of a team that drives operations across 17 markets and ensures everything runs smoothly? We’re looking for sharp, detail-oriented individuals to join our Real-Time Operations team—a fast-paced environment where precision, focus, and quick decision-making are key.

As a Real-Time Operator, you will play a vital role in monitoring processes, performing critical manual tasks, and ensuring that disruptions are identified and addressed in real-time. This is more than just a job—it’s your chance to be the backbone of operations that impact thousands of customers every day.

Key Responsibilities:

• Perform manual tasks and operations in the Real-Time Operations Team with accuracy and attention to detail.
• Monitor systems and processes, ensuring tasks are completed without errors.
• Follow step-by-step instructions and procedures precisely to ensure operational success.
• Identify and raise any issues or concerns promptly, communicating them to the appropriate team members.
• Collaborate with team members to ensure all tasks are completed effectively and efficiently.
• Understand and follow explanations of processes to apply them accurately.
• Take on additional tasks as required, depending on workload and team needs.
• Learn and adapt to new operational tools or system updates as required.
• Maintain accuracy and concentration during time-sensitive or high-volume periods.
• Work flexible shifts to ensure seamless 24/7 coverage.

Work location: The Vertical Business Suite, Bangsar South., Malaysia

Working time: Mon - Fri 9:00 am - 6:00 pm, work at the office 100%

Key Responsibilities

• Execute manual test cases and report defects with clear documentation.

• Perform functional, regression, integration, user acceptance (UAT), and end-to-end testing.
• Analyze complex software systems to identify root causes of issues.
• Collaborate with cross-functional teams throughout the Agile/Scrum development process.
• Prepare and deliver detailed reports on testing progress, defect status, and test coverage.
• Participate in daily stand-ups, sprint planning, and retrospectives.
• Recommend and implement process improvements to enhance QA effectiveness.

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related field.

• 2 – 5 years of professional experience in software testing or a similar QA role.
• Proven experience in Automate & manual testing for web, mobile, and API platforms.
• Proven experience in preparing coding for automation test in JavaScript/TypeScript.
• Strong analytical and problem-solving abilities.
• Good command of English communication, both written and verbal.
• Self-motivated, detail-oriented, and results-driven.
• Experience with Playwright or Cypress is an advantage.
• Domain knowledge in finance, healthcare, or e-commerce is a plus.

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates’ information: https://2c2p.com/candidate-privacy-notice.

By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:
We are seeking a proactive and detail-oriented Settlement Officer to join our team. This role will play a critical part in ensuring the efficient execution of daily settlement activities, accurate reconciliation of accounts, and maintenance of financial records using Xero. The ideal candidate will be responsible for supporting payment processing with third-party providers, responding to customer cases, and preparing transaction remittances.

Job Responsibilities:

• Support the processing of withdrawal payments with third-party Payment Service Providers (PSPs), following established procedures and security measures.

• Respond to customer cases promptly and professionally, escalating complex issues to supervisors as necessary.
• Foster positive relationships with external service providers, facilitating effective communication and problem-solving.
• Assist in preparing transaction remittances for the night shift, ensuring completeness and accuracy.
• Contribute to daily settlement procedures and data entry into the ledger system.
• Perform daily settlement tasks under the supervision of senior staff members.
• Conduct reconciliation of bank accounts to transaction accounts, reporting any discrepancies to supervisors for resolution.
• Assist in bookkeeping activities using Xero accounting software, maintaining organized and accurate financial records.

• Well organised with high accuracy levels, attention to detail
• Skillful with MS Office (especially Excel)
• High proficiency in both English and Mandarin
• Work well in a team and be able to work autonomously and take ownership of tasks
• Excellent communication skills and strong organizational and time management skills
• Familiar with MT4/MT5 Trading system is a plus
• Students are welcome to apply as well