Total 974 Others/Any job vacancies in federal territory of kuala lumpur

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We’re looking for a Growth Strategy & Planning Ops Specialist to power the execution engine behind our regional growth initiatives — enabling seamless, cross-market delivery and supporting lightweight analysis that sharpens both campaign design and post-campaign performance.

Role: 

• Own the end-to-end execution of in-app campaigns, landing pages, and house ads across regional markets
• Drive readiness and deployment of all campaign assets, ensuring accuracy, completeness, and on-time launch
• Maintain real-time campaign tracking systems to provide visibility across timelines, dependencies, and delivery status
• Coordinate across Analytics, Research, Media, Creative, Product, Operations, and Country teams to align inputs and secure approvals
• Lead structured briefing workflows using standardised templates to ensure clarity and execution readiness
• Support bi-weekly performance reporting by consolidating campaign data and maintaining reporting accuracy
• Surface key trends, gaps, and insights from campaign performance to inform ongoing optimisation
• Drive proactive stakeholder follow-ups to ensure timely delivery of assets, localisations, and approvals
• Monitor campaign timelines end-to-end, identifying risks and escalating potential delays early
• Support execution of regional growth initiatives and cross-market experiments
• Continuously refine operational workflows, trackers, and processes to improve speed, accuracy, and scalability

You:

• BA/BS degree or equivalent experience
• 1–2+ years’ experience in campaign operations, project coordination, marketing operations, or similar roles within tech or agency environments
• Exceptionally organised, detail-obsessed, and structured in approach to execution
• Strong communicator with the ability to drive clarity and alignment across multiple stakeholders
• Comfortable operating in fast-paced, matrixed, multi-market environments
• Data-aware with strong spreadsheet skills and ability to work with basic datasets for reporting
• Naturally process-driven, with a mindset for improving systems, workflows, and operational efficiency
• Strong sense of ownership, accountability, and follow-through
• Able to manage multiple priorities, timelines, and dependencies simultaneously without loss of accuracy
• Proficient in Google Workspace (Sheets, Docs, Slides) or equivalent tools
• Exceptional verbal and written English communication and presentation skills.

Contract Type: 12 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Summary: Drives new business acquisition, manages and grows existing client relationships within an assigned territory or vertical, and acts as the primary point of contact between the client and the delivery teams to ensure successful service execution and revenue goals are met.

Key Tasks

• Identify, qualify, and close new business opportunities within the assigned portfolio or territory.
• Develop comprehensive account plans focused on retaining current revenue and identifying upsell/cross-sell opportunities.
• Lead contract negotiations and finalize deals in collaboration with legal and finance teams.
• Serve as the client advocate, coordinating internal resources (e.g., technical, delivery) to ensure client satisfaction and project success.
• Maintain accurate and timely sales forecasts and manage all client activities within the CRM system.

• 5-6 Years in B2B solution sales, account management, or business development, preferably within the technology or consulting services sector.

• Proven track record of meeting or exceeding annual sales targets.

Competencies Required

• Business Acumen: Understands market dynamics, client financials, and strategic business drivers.
• Relationship Management: Builds and maintains long-term, trust-based relationships with C-level executives and key stakeholders.
• Communication: Excels in negotiation, presentation delivery, and clear written/verbal client engagement.
• Sales Strategy: Proficient in pipeline management, forecasting, and developing targeted account plans.
• Client Orientation: Prioritizes client success, identifies pain points, and structures solutions that deliver measurable value.
• Attention to Detail: Ensures accuracy in contracts, proposals, and sales documentation.

The Program Coordinator will join a team of professionals working in a fast paced, team environment. The Program Coordinator facilitates and manages various processes (client specific) within the contingent worker lifecycle from on boarding through off boarding. The Program Coordinator also provides first level customer support to Hiring Managers and suppliers.

Responsibilities:
 

• Assist Hiring managers, Staffing Specialists and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management and off boarding.
• Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction. 
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers and other partners via face-to-face meetings, email and phone.
• Conduct research and analysis to resolve client’s or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLA’s (i.e. pending end of assignments, invoicing, time and expense management and vendor compliance tracking).
• Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time.
• Ensuring data integrity on proprietary data management platforms on a routine basis.

Who are we?

iPiD empowers financial institutions, payment service providers, and enterprises with a single global API for Know Your Payee (KYP) verification—reducing fraud, reducing costs, staying compliant, and streamlining cross-border payments, globally.

We are a fast-growing fintech startup, founded by a global team of industry veterans from iconic organizations like SWIFT and Thomson Reuters. Supported by leading investors such as Monk's Hill Ventures, Jungle Ventures and Saison Capital, and guided by an advisory team featuring C-suite leaders from Microsoft, Commonwealth Bank, and the Bill & Melinda Gates Foundation. Our team combines global expertise with local insights; we are present across key cities—including Singapore, Hanoi, Kuala Lumpur, Mumbai, Amsterdam, Brussels, Paris, London, New York, and Dubai.

What are we looking for?

We're looking for a detail-oriented Senior QA Automation Engineer to help us shape and strengthen our QA function. In this role, you'll be responsible for designing, developing, and maintaining automated test suites that ensure our products meet a high bar for quality and reliability. You’ll work closely with both engineering and product teams to identify automation opportunities, define test plans, and integrate tests into our CI/CD pipeline.

This is a full-time position reporting directly to the Tech Lead. This position would be based in KL Eco City, Kuala Lumpur.

Core Responsibilities:

• Design, create and maintain automated testing suites
• Write automated test with Cucumber BDD in Gherkin syntax that can be integrated with our CI/CD pipeline
• Contribute to test execution in containerized environments (e.g., Docker, Kubernetes)
• Work with the team to come up with test plans that fulfil product requirements
• Ensure overall quality of our products
• Maintain documentation for automation processes and test cases
  

Requirements

• 3 years minimum working experience in software engineering quality assurance, with at least 1 year experience of API testing
• Strong proficiency in automated test concept and strategy
• Basic working knowledge of Docker (building images, running containers, understanding Dockerfiles).
• Hands-on experience with automation frameworks that use Gherkin syntax, such as Cucumber or Karate.
• Familiarity with Kubernetes concepts, including pods, deployments, services, logs, and configmaps is an added advantage.
• Ability to write and interpret Gherkin feature files (Given/When/Then)
• Strong understanding of API testing and integration testing workflows.
• Demonstrate tracked records of planning and developing automated test
• Proficient using automated testing tools such as Cucumber, Karate, Postman with Newman, Selenium or any equivalents
• Solid familiarity with agile methodology and distributed cloud architecture
• Strong analytical skills, detail-oriented, and solid problem-solving skills
• Excellent verbal and written English skills
• Ability to work independently and as a reliable team player
• Excellent verbal and written English communication skills
• Experience in a globally distributed startup or fast-paced environment is a plus
• Authorization to work in Malaysia is required. Working in the KL office (KL Eco City) 3 days a week
  
  **Note: This position does not offer visa sponsorship as such only Malaysia citizens or PR applicants are welcomed

Role Overview

The CSA Cost Manager will be responsible for delivering full lifecycle cost management services for the Civil, Structural & Architectural (CSA) packages on a large‑scale data centre development.

This role focuses on ensuring cost certainty, commercial control, and value optimisation across complex base‑build works, including substructure, superstructure, building envelope, and architectural elements. You will work in a fast‑paced, mission‑critical environment, collaborating closely with project teams, consultants, and contractors.

Key Responsibilities

Cost Planning & Pre‑Contract Management

• Prepare and manage cost estimates, feasibility studies, and detailed cost plans for CSA works.
• Provide cost advice during design development on structural systems, construction methods, and architectural elements.
• Benchmark costs and identify value engineering opportunities to optimise project outcomes.

Procurement & Tendering

• Prepare tender documentation and commercial deliverables for CSA trade packages.
• Manage tender processes including pre‑qualification, tender analysis, evaluation, and recommendations.

Post‑Contract Cost Management

• Manage change control processes, including variation assessments and cost impact analysis.
• Review and certify contractor progress payments.
• Monitor cost performance and maintain accurate forecasts and records.
• Support final account negotiation and project close‑out.

Reporting & Financial Control

• Prepare regular cost reports, forecasts, and financial updates.
• Identify cost risks, trends, and mitigation measures.
• Ensure alignment with project budgets and financial governance requirements.

Stakeholder Coordination

• Work closely with Project Managers, consultants, contractors, and client representatives.
• Participate in design, coordination, and site meetings, providing commercial input for CSA scope.
• Coordinate closely with MEP teams to ensure integrated project delivery.

Governance & Risk Management

• Ensure compliance with project governance, procedures, and reporting standards.
• Identify and manage project cost risks proactively.
• Maintain transparency and accuracy in all cost management deliverables.

Role Overview

The Assistant Cost Manager – CSA will support the delivery of cost management services for Civil, Structural & Architectural (CSA) works on a large‑scale data centre development.

Working closely with senior team members, this role will assist in cost planning, procurement, and commercial management, ensuring cost control and accurate reporting throughout the project lifecycle. This is an excellent opportunity for a developing professional to gain exposure to complex, mission‑critical construction projects.

Key Responsibilities

Cost Planning & Estimation Support

• Assist in the preparation of cost estimates, cost plans, and budget updates for CSA works.
• Support benchmarking and cost analysis to align project costs with market data.
• Provide input during design development to support cost optimisation and value engineering initiatives.

Procurement & Tendering

• Assist in preparing tender documentation for CSA trade packages.
• Support tender processes, including document issuance, tender queries, and preliminary analysis.
• Assist in compiling tender evaluation reports and commercial comparisons.

Post‑Contract Cost Management

• Support the management of variations, change orders, and cost tracking.
• Assist in reviewing contractor progress claims and certification processes.
• Maintain and update cost records, logs, and supporting documentation.

Reporting & Financial Control

• Prepare and assist in compiling cost reports, cash flow forecasts, and financial updates.
• Track project cost performance and highlight potential risks or variances.
• Ensure timely and accurate documentation of all cost-related activities.

Stakeholder Coordination

• Work closely with senior cost managers, project managers, consultants, and contractors.
• Attend project meetings and support coordination between CSA and MEP works.
• Assist in ensuring smooth communication and alignment across stakeholders.

Governance & Documentation

• Ensure compliance with project procedures, cost management standards, and reporting processes.
• Support the maintenance of accurate records in line with audit and governance requirements.
• Contribute to capturing lessons learned and project data for knowledge management.

We’re growing our onboarding and data implementation capabilities as more clients move onto MUFG’s platform, and we need someone who can take ownership of this critical work. In this role, you’ll lead the setup and migration of fund and client data, making sure everything is accurate, compliant, and delivered on time.

You’ll work closely with teams across the business to bring new funds live smoothly and improve how we do things along the way. Your work will directly shape the client experience at one of the most important moments in their journey with us.

What You’ll Own

• Lead end-to-end system setups and static data configuration for new fund launches and client onboarding
• Manage complex conversions, including data migration, reinitialization, and system reconfiguration
• Build and maintain accurate fund structures using offering documents and best practices
• Analyze NAV and share registry data to identify and resolve discrepancies before go-live
• Coordinate conversion plans and timelines with internal teams, keeping everyone aligned and informed
• Champion data quality by ensuring all setups meet internal standards and regulatory requirements (ISAE/SOC)
• Create and refine standard operating procedures to simplify and scale onboarding processes
• Partner with Technology and Product teams to automate and improve how client and investor data is managed

#LI-Hybrid

 - Develop, manage, and optimize agent schedules to align with forecasted demand and service level targets across in-house and BPO teams.

· Make real-time adjustments to schedules in response to unexpected changes such as call volume spikes or staffing availability, in accordance with standard operating procedures (SOPs).

· Allocate shifts, breaks, and off days by balancing agent preferences, contractual agreements, and business needs.

· Monitor schedule adherence, identify deviations, and proactively address non-compliance or productivity issues with the Operations team.

· Maintain accurate and up-to-date headcount forecasts based on historical trends, seasonal patterns, and business forecasts.

· Generate and analyze WFM performance reports, including schedule adherence, coverage gaps, utilization, and staffing efficiency.

· Provide administrative support to the WFM Manager and contribute to ongoing operational improvement initiatives.

·   Act as a point of contact for scheduling-related inquiries from agents, team leads, and managers, ensuring timely and accurate responses.

· Liaise with internal departments and external BPOs to resolve cross-functional issues impacting workforce planning.

· Support short-term planning and coordination of training, meetings, and departmental activities.

· Proactively communicate issues that may impact service performance and escalate accordingly.

· Uphold and execute planning strategies with a moderate level of autonomy, following established processes and guidelines. 

As a Security Operations Analyst within the Security function, you will play a key role in protecting the organisation through proactive threat monitoring, vulnerability management, incident response, and operational resilience coordination across local, regional, and platform environments.

The Security Function operates as a 1.5 line of defense within the organisation, supporting security governance, engineering, and operational security capabilities across the business.

You will work closely with Security Engineering, Infrastructure, Engineering, Product, Platform, and GRC teams to strengthen operational security, resilience readiness, and security response capabilities across modern cloud-native and AI-driven environments.

The primary focus areas of this role include:

• Threat & Vulnerability Management
• Security Monitoring & Operations
• Incident Response
• Operational Resilience Planning & Coordination

This role is ideal for a hands-on security professional who enjoys operational security, incident investigation, threat analysis, operational coordination, and continuous improvement of security operations processes and capabilities.

Role Overview

The Senior Cost Manager – Data Centre Projects will lead the delivery of full lifecycle cost management services across large‑scale, mission‑critical facilities. This role is responsible for ensuring robust commercial control, cost certainty, and strategic advisory across hyperscale data centre developments, including base build and fit‑out works.

You will act as a key commercial advisor, managing complex packages such as CSA, MEP, and specialist data centre systems, while working closely with clients, consultants, and contractors to drive successful project outcomes.

Key Responsibilities

Commercial Leadership & Cost Strategy

• Lead the development and management of project budgets, cost plans, and forecasting for data centre developments.
• Provide strategic cost advice on value engineering, procurement strategies, and cost optimisation.
• Establish cost control frameworks aligned with programme, risk, and delivery strategies.

Cost Planning & Pre‑Contract Services

• Oversee preparation of detailed cost estimates, benchmarking, and feasibility studies.
• Lead cost planning through concept, design, and pre‑construction stages.
• Challenge design solutions and propose alternatives to optimise cost, performance, and constructability in mission‑critical environments.

Procurement & Tender Management

• Develop and implement procurement strategies for CSA, MEP, and specialist systems (e.g. power, cooling, containment).
• Lead tender processes including tender documentation, evaluations, negotiations, and recommendations.
• Ensure commercial alignment across multiple contract packages and vendors.

Post‑Contract Cost Control

• Manage post‑contract activities including variations, change control, claims assessment, and cost reporting.
• Oversee contractor valuations and certify payments in line with contractual terms.
• Lead final account negotiations and project close‑out.

Stakeholder & Client Management

• Act as the primary commercial interface with clients, project teams, and key stakeholders.
• Present cost reports, forecasts, and commercial insights to senior stakeholders.
• Build and maintain strong client relationships, ensuring a high level of service delivery.

Data Centre / Technical Coordination

• Work closely with engineering teams to understand power, cooling, redundancy (Tier standards), and infrastructure requirements.
• Provide commercial oversight on critical systems including UPS, generators, chillers, CRAH/CRAC units, and structured cabling.
• Support alignment between design intent and cost efficiency in highly technical environments.

Team Leadership & Mentorship

• Lead and mentor Cost Managers and Assistant Cost Managers within the team.
• Review deliverables to ensure accuracy, consistency, and compliance with project standards.
• Support team development and capability building.

Governance & Risk Management

• Ensure compliance with internal governance, financial controls, and client reporting requirements.
• Identify cost risks early and develop mitigation strategies.
• Drive continuous improvement and knowledge sharing across data centre project

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

Role Overview

We are a fast-growing insurtech company focused on transforming the motor insurance ecosystem through automation, data, and customer-centric digital experiences. Our mission is to simplify insurance operations, reduce processing time, and improve accuracy across the policy lifecycle. 

We are looking for a Power Automate Specialist to design, develop, and deploy automation solutions across our insurance operations. The role will focus on improving operational efficiency, reducing manual workload, and enhancing data accuracy across policy workflows and customer engagement.

You will work closely with Business Transformation, Operations, Product, and Technology teams to automate high-volume processes using RPA tools and integrate data pipelines across systems such as CRM, Google Cloud and messaging platforms.

WHAT YOU'LL DO:

RPA Development & Automation

• Design, develop, and maintain RPA bots to automate repetitive insurance processes (quotation handling, policy issuance, claims).
• Collaborate with stakeholders to gather business requirements and translate them into technical solutions.
• Build robust, scalable, and efficient automation workflows following RPA best practices.
• Conduct testing, debugging, and validation of RPA solutions to ensure seamless execution.
• Monitor, maintain, and optimize RPA bots to ensure continuous performance.
• Ensure automation solutions comply with regulatory and data security requirements
• Optimize existing automation scripts to improve speed, efficiency, and scalability.
• Provide technical support and resolve issues related to RPA bots in production.
• Implement proper exception handling, logging, and monitoring mechanisms.

Process Automation & System Integration

• Automate data workflows between internal systems, CRM platforms, and third-party applications.
• Integrate RPA workflows with APIs, databases, and cloud-based platforms.
• Work with structured and semi-structured data from multiple systems.

WHAT WE'RE LOOKING FOR:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum 2-3 years of experience in RPA tools (e.g., Power Automate Desktop).
• Experience working in the insurance or financial services industry is an advantage.
• Experience in scripting/programming languages (e.g., Python, VBScript, JavaScript, C#) is an advantage.
• Familiarity with process analysis, workflow design, and system integration.
• Understanding of database queries (SQL) and API integration.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider headquartered in Singapore. Supporting and empowering Every Point Of Success, we help SMEs grow digitally with confidence through our innovative POS solutions and business tools.

With a growing presence across Southeast Asia, we are looking for passionate individuals to join our diverse and driven team in Malaysia. Be part of our exciting journey as we continue expanding and creating meaningful, impactful changes for businesses across the region.

We’re looking for a highly driven, results-oriented sales professional who thrives on creating opportunities, closing deals, and exceeding targets.

This is what your job scope will be...

• Drive new business growth by actively prospecting and acquiring new clients
• Promote and expand EPOS solutions, including POS systems, rewards programs, and other business solutions
• Conduct calls, product demos, events, and outreach activities with key decision-makers
• Manage and take ownership of the sales pipeline, from lead generation to closing deals
• Collaborate closely with internal teams to ensure a smooth onboarding and customer experience

We would to love hear from you if...

• Have previous work experience (Ideally 2 years), sales pitching to customer on products, solution or services
• Have good understanding & connections in F&B or / and SME industries
• You are outgoing and proactively seek opportunities to drive sales
• You are a fantastic communicator and have strong ability to influence
• You're driven, motivated and committed to success.
• You're enthusiastic and willing to learn.
• Training will be provided

About EPOS

Backed by Ant International, a global leader in digital payments and financial technology, EPOS is part of Antom's global merchant payment services and a leading provider of Point-of-Sale (POS) digital solutions in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS leverages Antom's digital capabilities as a central hub to serve small and medium-sized businesses across the region with integrated O2O solutions.

With a growing presence across Singapore, Malaysia, and Vietnam, we are expanding our teams across Asia to drive meaningful, impactful changes for businesses worldwide.

Job Summary

We are looking for a Sales Operations Specialist (also known as a Sales Development Representative) to support our sales team and ensure seamless customer interactions.

In this role, you will be the first point of contact for potential clients—guiding them through initial inquiries, maintaining accurate records, coordinating appointments, and helping create a smooth and positive customer journey.

This is more than an operations role. It is an opportunity to contribute directly to business growth by ensuring our sales teams are well-supported and our clients receive exceptional service.

Key Responsibilities

• Act as the primary point of contact for client inquiries and provide excellent customer service.
• Schedule and coordinate appointments between potential clients and the sales team.
• Identify potential leads and support overall sales development efforts.
• Maintain accurate and up-to-date client records in the system.
• Collaborate with cross-functional teams to ensure a customer-centric approach.
• Ensure high levels of client satisfaction and smooth operational support at all times.

• Fresh graduates are welcome to apply.
• Strong communication and interpersonal skills.
• Proficient in English; ability to communicate in Mandarin is an advantage to liaise with Chinese-speaking merchants.
• Comfortable speaking to clients via phone, messaging platforms, and email.
• Organized, detail-oriented, and able to manage multiple tasks effectively.
• Self-motivated with a positive attitude and willingness to learn.
• Prior experience in sales support, customer service, or telemarketing is a plus (not mandatory).

Job Description 

The Strategic Analytic & Insight (SA&I)  Commercial team at NIQ/GfK is dedicated to driving revenue growth, expanding market presence, and uncovering new business opportunities.  

As the growth engine of NIQ/GfK, the Sales function plays a critical role in the company’s overall success.  

In this role, you will be responsible for leading sales and renewals within your assigned portfolio—building a healthy and sustainable pipeline, identifying and developing new revenue streams, and strengthening relationships with existing clients.  

While the primary focus will be on the Finance and Tech & Durables sector, the scope of the role might extend to a few new sectors to expand.  

In your role, you would:    

• Drive sales and renewals for existing accounts for own Consumer Behavior Insights + Brand (CBI+B) scope securing pipeline, new revenue opportunities and an accurate forecasting while maintaining customer relationships   

• Develop a complete and interconnected understanding of customer's industry/business/markets/clusters   

• Partner with Customer Success and other relevant teams (e.g. Retail Measurement, Retailer + Tech & Durables Account Leaders) to develop and execute Account Plans and JBPs   

• Working with Customer Success teams to ensure client satisfaction 

• Collect, analyze, act-on Voice of Customer feedback   

• Expand customer network to identify new budget holders   

• Escalate product needs and trends related to Consumer Behaviour Insights and Brand (CBI+B) products and solutions   

1) Payroll Operations Support

- Assist the regional payroll team in preparing, validating, and processing monthly payroll for assigned markets.

- Review input of payroll data, including new hires, exits, variable pay, and statutory adjustments to ensure accuracy.

- Conduct preliminary checks on payroll reports and identify discrepancies before approval.

- Own It by ensuring assigned tasks are completed with accuracy and accountability.

2) Data Management & Accuracy

- Perform reconciliation checks between HR data and payroll outputs.

- Support secure storage of payroll records and compliance with data protection requirements.

- Dive Deep into data accuracy to build a strong foundation in payroll governance.

3) Compliance & Reporting

- Assist in payroll documentation, audit preparation, and internal control reviews.

- Deliver Value Fast by ensuring all deliverables are submitted within agreed timelines.

4) Collaboration & Cross-Functional Support

- Work closely with People Services, Finance, and local payroll vendors to ensure smooth payroll execution.

- Participate in process improvement and knowledge-sharing sessions.

- Bring Good Vibes through collaboration, clear communication, and a positive attitude.

5) Continuous Improvement & Projects

- Contribute to SOP documentation, data cleanup, and payroll transformation initiatives.

- Raise The Bar by identifying ways to simplify workflows and improve data integrity.

- Stay Humble by learning from feedback and adapting quickly in a fast-paced environment.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Role Summary :

Responsible for overseeing office operations, facilities, and HR operational functions to ensure a smooth, efficient, and well-managed workplace. This role includes office administration, vendor management, cost control, and HR operational support while working closely with different teams in a fast-paced and collaborative environment. Candidates who are proactive, adaptable, and eager to grow across both administration and HR functions are encouraged to apply.

Office Operations & Facilities:

• Manage overall office operations and administrative functions
• Plan and manage office relocation, seating arrangements, space planning, and layout optimization to support efficient workspace utilization
• Oversee all office-related agreements, including tenancy agreements, utilities agreements (electricity, water, internet, etc.), maintenance contracts, and other office service agreements
• Coordinate with landlords, utility providers, and service vendors for renewals, compliance, and issue resolution
• Manage office facilities, maintenance, repairs, and workplace safety compliance
• Handle office supplies, equipment, and vendor management (cleaning, security, pantry, IT support, etc.)
• Monitor and control office operating budget and expenses

HR Operations:

• Support HR operational processes including onboarding and offboarding
• Manage employee records, documentation, and HR filing systems
• Coordinate HR administration such as letters, confirmations, and internal HR updates
• Assist in attendance tracking, leave administration, and payroll input support (if applicable)
• Ensure HR policies and procedures are properly implemented in daily operations
• Support employee engagement activities and internal communications

General:

• Ensure compliance with company policies and regulatory requirements
• Drive continuous improvement in office and HR operational efficiency
• Act as key liaison between management, employees, and external service providers

• Proven experience in office operations and HR administration (senior level)
• Strong experience in managing office agreements, utilities, and vendor contracts
• Good understanding of HR operations and employment practices
• Strong organizational, leadership, and multitasking skills
• Financial awareness for budgeting and cost control
• Strong communication and stakeholder management skills

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

ALLOWANCE : RM 1000.00

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. 

Most of your time will be spent driving impact through:

• Assist the Customer Care team in responding to customer queries professionally and in a timely manner.
• Support the team in communicating solutions and updates to merchants, agents, and consumers.
• Assist in routing escalations to the appropriate internal teams or communication channels.
• Support daily customer service operations, including ticket monitoring, follow-ups, and documentation.
• Participate in training and development activities to improve product knowledge, communication skills, and customer service understanding.
• Assist with basic reporting, case tracking, and administrative tasks related to customer care operations.
• Ensure proper follow-up is done to support smooth customer experience and operational efficiency.

These are minimum-requirement skills and a ‘must-have’ for the role:

• Currently pursuing a Diploma or Degree in Business Administration, Logistics, Communication, Customer Service, or related fields.
• Good written and verbal communication skills.
• Basic customer service knowledge is an advantage.
• Proficient in basic computer applications such as Microsoft Office, Google Workspace, email, chat, and social media platforms.
• Detail-oriented, responsible, and able to follow up on tasks accurately.
• Willing to learn, adaptable, and able to work independently with guidance in a fast-paced environment.
  
  NOTE : No rotating shifts, weekend, or public holiday work required.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

Our Talent & People Team is the heartbeat of our organization - championing a culture where people thrive and potential is unlocked. From attracting top talent and shaping employee experiences to driving development, engagement, and retention, the team plays a strategic role in building and maintaining a high-performing, empowered workforce. We are here to grow with the business and for the people behind it.

The part you will play

We are looking for an experienced People Operation Specialist to you will be an active contributor in a wide range of HR activities. This will involve providing support on day to day HR operations including  onboarding, offboarding, payroll, employee engagement, culture, HR reporting, etc. You will also get a chance to participate in a host of HR projects. This role will be reporting to our  Regional People Operations Lead.

As a People Ops Specialist, you will take charge of

• Handle onboarding, offboarding and transfer administration for all people movements such as new hires, promotions, transfers, re-designation, resignations and terminations
• Support new joiners’ onboarding and leavers’ offboarding process, including collating staff movement announcements, planning and executing teams orientation and other engagement programs such as office welcome tour, interns community program
• Coordinates office facilities contracts and related operations
• Monitor, upkeep and ensure security and accuracy of employees' records and documents in HRIS
• Maintain and update employee handbook, guidelines, policies, and process flows.
• Process employee requests for information and related employment visas, permits, and regulatory applications
• Generate timekeeping and deductibles reports for payroll.
• Generate and analyze HR reports to improve efficiency and effectiveness of people decisions
• Participate and contribute towards implementation of local and regional HR projects, strategies and initiatives.
• Execute Employer Branding initiatives to build a powerful B2B brand presence that attracts top of funnel candidates
• Assist in implementing Performance Management process and Employee Relations
• Facilitate setup of Employee Engagement activities, including but not limited to Company Team building, and Country Town Halls, games nights, AMAs, events, etc
• Partake in research and development of Culture building initiatives, as well as learning and development opportunities for employees
• Assist in streamlining current HR processes and payroll  & benefits procedures
• Other ad-hoc tasks as assigned such as office management and administrative functions

What we are looking for - the ideal profile

• 2-4 years of relevant experience in the same role
• Business partnering mindset, proactive to stakeholders’ needs
• Highly motivated, nimble, and takes initiative to take up new challenges
• Self-starter, agile, and able to work independently
• Passion to create an inclusive, high performance and fun work culture
• Resourceful team player who is confident to bring ideas to the table
• Detailed-oriented with strong people, organizational, and administrative skills
• Proficient in MS Office 365 and MS office suite, as well as Google Suite
• Must be degree qualified, preferably with a specialization in Human Resources or Social Sciences, such as Psychology, Sociology, Economics, Organizational Behavior, and the like
• Knowledge of employment laws, e.g. Labor Code, Statutory Benefits, OSH and the like,  is an advantage
• Able to start work immediately or with short notice is an advantage

• Requesting appropriate AML documentation from investors in MUFG administered funds;
• Liaising with investors and clients through written communication on a periodic basis until all appropriate AML documentation has been obtained;
• Maintaining an overview of complete and incomplete AML records and ensuring action is taken to complete all AML records;
• Timely follow up on pending AML requests keeping compliance with MUFG escalation and follow up procedures;
• Maintenance and safe keeping of AML files and trackers in line with MUFG’s data policies
• Liaising with internal Investor & Client Operations teams on a regular basis and responding to AML related queries
• Ensuring queries and emails, both internally and externally, are responded to in a timely and accurate manner;
• Clearing and/or investigating/verifying possible matches as generated by MUFG application used to screen investors and associated parties against sanctions list, adverse media and PEP association lists
• Handling and escalating complex queries and complaints in accordance with company policy;
• Preparing investor files for review by the Senior Manager, Compliance or MLRO;
• Any other ad-hoc duties, as requested;

Client Acquisition & Business Development

• Identify and acquire new clients for residential, commercial, and renovation projects.
• Generate leads through networking, referrals, property agents, developers, social media, and strategic partnerships.
• Conduct sales presentations and consultations to understand client renovation needs.
• Prepare and present renovation proposals, quotations, and project packages.
• Achieve monthly and quarterly sales targets.
• Follow up consistently on inquiries, quotations, and potential projects to maximize conversion rates.

Client Relationship Management

• Build and maintain long-term relationships with clients before, during, and after project completion.
• Serve as the primary point of contact throughout the renovation journey.
• Understand clients’ budgets, timelines, and expectations to provide suitable solutions.
• Handle client concerns, complaints, and escalations professionally.
• Encourage repeat business and referrals.

Project Coordination & Follow-Up

• Coordinate with interior designers, project teams, contractors, and suppliers to ensure smooth project execution.
• Monitor project progress and provide timely updates to clients.
• Arrange site visits, measurements, and project discussions.
• Support quotations, agreements, invoices, and payment collections.

Reporting & Administration

• Maintain proper documentation of client interactions and project status.
• Prepare sales pipeline reports and activity updates.
• Ensure compliance with company SOPs and operational procedures.

• Diploma or Bachelor’s Degree in Business, Marketing, Property, Interior Design, or related field.
• Minimum 2 years of experience in sales, business development, or relationship management.
• Candidates with banking relationship, property sales, interior design sales, renovation sales, or retail sales experience are encouraged to apply.
• Proven track record in achieving sales targets and client acquisition.
• Strong communication, interpersonal, and negotiation skills.
• Customer-oriented, proactive, and target-driven mindset.
• Able to work independently and in a fast-paced environment.
• Possess own transport and willing to travel for client meetings and site visits.
• Willing to work flexible hours when required.
• Fluent in English & Bahasa Malaysia; Mandarin/Cantonese is an added advantage.

Curious how brands actually make decisions using data? Join NielsenIQ and get hands-on experience working on real research projects that shape business strategies.

This isn’t a “watch and learn” internship—you’ll be trusted to own parts of real projects and see your work make an impact.

About Aura by Hex Trust

Aura by Hex Trust is the private wealth business of Hex Trust. We bring institutional-grade digital asset infrastructure - custody, trading, yield, structured products - to high net worth (HNW) individuals and family offices, delivered through a Relationship Manager–led model backed by an easy-to-use app.

The wealth opportunity in digital assets is one of the most underserved segments in the industry. HNW clients want exposure but lack a trusted, regulated, full-service partner. Aura fills that gap, combining the security and licensing of Hex Trust with the personal service private clients expect.

About Hex Trust

Hex Trust is a fully-licensed digital asset financial institution building the infrastructure institutions use to operate in crypto. Custody, staking, capital markets, investment solutions, payments, fiat ramping, RWAs, and tokenization — all on one regulated platform.

Founded in 2018, we're licensed across multiple jurisdictions (HK, SG, Dubai, SVG). As institutional capital moves into crypto and the RWA and payments narratives accelerate, we're one of the few players who can serve institutions as a fully-regulated, one-stop-shop partner. We serve 600+ institutional clients globally: funds, family offices, banks, foundations, token issuers, payment firms, OTC desks, and corporates.

We're well-capitalized, growing consistently, and built on a sustainable model. We operate 24/7 from hubs in Hong Kong, Singapore, Dubai, and Vietnam.

You'll work alongside a senior commercial team, own real institutional relationships, and get exposure to the most active parts of the market. We're scaling fast. If you want to sell into the institutional side of crypto at a firm that's actually licensed to do it, this is the place.

Position Summary

We offer an attractive, formula-based, uncapped bonus structure tied directly to revenue, paid quarterly.

As a Relationship Manager at Aura, you'll originate and grow your own book of HNW and family office clients on a fresh platform. You'll have direct access to the full Hex Trust group - institutional products, regulated infrastructure, and senior leadership -  and real influence over product direction as we scale.

This is an early-stage hire. If you're an experienced wealth or sales professional looking to build something rather than inherit it, this is the seat.

Duties & Responsibilities

• Establish and grow long-term relationships with HNW clients , family offices, and private wealth channels, contributing to increased AUM, trading volume, and product adoption
• Cultivate and expand partnerships with relevant distribution partners and intermediaries to further drive growth in AUM.
• Lead prospect and client meetings, clearly articulating Hex Trust’s value proposition and capturing feedback for continuous improvement.
• Identify cross-selling opportunities across trading, structured products, and lending solutions to deepen client engagement.
• Work with Marketing Team to identify and support activities designed to attract and activate client base
• Oversee smooth onboarding and ongoing relationship management in collaboration with compliance, legal, and operations.
• Deliver best-in-class, white-glove service—positioning Hex Trust as a trusted partner for private clients and family offices in digital assets.
• KPIs: No. of clients, Revenue, Assets on Platform, Net New Money

• 5–15 years of experience in relationship management, private banking, wealth management, and/or institutional/crypto financial services.
• Demonstrated success in growing AUM and managing sophisticated private clients or family office accounts.
• Strong knowledge of financial markets and investment products; digital asset familiarity required.
• Proven ability to deliver high-touch, client-first service in a demanding environment.
• Excellent communication, presentation, and negotiation skills with credibility in front of senior stakeholders.
• Entrepreneurial, adaptable, and proactive in identifying solutions and opportunities.
• Fluency in English required; additional languages (e.g., Mandarin, Arabic) are highly valued.
  
  

Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with relevant adjustments to seniority.

You can take an Interface Design Document, build the OIC integration end-to-end, handle the error cases the document did not cover, deploy it across environments, and hand over technical documentation that the support team can use a year later. That is the standard we build to.

ABOUT ROLLING ARRAYS

Rolling Arrays is a private equity-backed, award-winning HR Tech consulting firm — Asia Pacific's premium partner for enterprise HR digital transformation. Headquartered in Singapore and with offices across India, Malaysia, Australia, and Hong Kong, we have delivered more than 200 HR Transformation projects since our founding in 2009, and were recognised as one of Singapore's Top 100 fastest-growing companies in 2025. We specialise in SAP SuccessFactors, Oracle HCM, and Workday across the full delivery spectrum: HR process design and consulting (ALIGN), technology implementation (AUTOMATE), change management and adoption (ADOPT), and managed support services (AMS).

POSITION SUMMARY

RAC is hiring an Interface Developer to build Oracle HCM integrations using Oracle Integration Cloud (OIC). You will develop, test, and deploy integration flows between Oracle HCM Cloud and third-party systems, working from functional Interface Design Documents and translating them into production-grade OIC implementations.

WHAT YOU WILL DO

• Build Oracle Integration Cloud flows from functional Interface Design Documents — implementing trigger, adapter connections, orchestration logic, data transformation, and error handling without requiring functional re-explanation of the business requirement
• Configure OIC adapters across the full HCM integration surface — Oracle HCM Cloud adapter for REST API calls, HDL-based operations, and Atom Feed subscriptions; REST and SOAP adapters for third-party systems; FTP adapter for SFTP file transfer; and database adapter for ATP persistence patterns
• Build XSLT data transformations — field mapping, conditional logic, array iteration for multi-record payloads, data type conversions, and null value handling
• Configure fault handling — scope-level fault handlers, global error handlers, retry policies, and alert notifications for failures that require human intervention
• Deploy integrations across environments — configuring environment-specific connection parameters, promoting via OIC Projects, deploying to Test/UAT/Prod, and validating post-deployment in each environment
• Perform unit testing and contribute to SIT — building test scenarios for happy path, error conditions, and edge cases, documenting results, and resolving defects to sign-off

WHY ROLLING ARRAYS

Every integration RAC builds goes to a live client environment with a real go-live dependency. You will develop OIC depth across the full Oracle HCM module integration surface in APAC legislative contexts, with a clear pathway to Senior Interface Developer and Integration Architecture roles.

OUR CULTURE CODE

Six values define how we operate every day at Rolling Arrays:

• Thinking Smart — spot patterns, chase smarter solutions, and illuminate the path to greater productivity
• Never Stop Learning — refine and elevate skills constantly; explore the world with a curiosity lens
• Being Nice to Everyone — treat everyone with genuine warmth and respect, regardless of seniority
• Be Super Patient with Customers — exercise patience and proactivity in every client interaction
• Help Your Teammates — share the load, lighten the stress, nurture a truly collaborative team
• Acknowledge Your Mistakes — embrace mistakes as steppingstones; grow from each one

WHAT WE'RE LOOKING FOR

• 2–3 years of Oracle Integration Cloud (OIC) development experience on live implementation or AMS projects
• Hands-on experience building REST and SOAP integration flows in OIC — not training sandbox experience
• Practical XSLT mapping experience — can build multi-element transformations with conditional logic independently
• Experience configuring OIC fault handling and understanding the error hospital for reprocessing failed instances
• Ability to deploy integrations across environments and validate post-deployment without functional team support

PREFERRED QUALIFICATIONS

• Oracle Cloud Platform Application Integration 2025 Professional — the OIC certification; the primary target credential for an Interface Developer; at Consultant level this should be actively in progress or completed
• Oracle Fusion Cloud Applications HCM Process Essentials certified — the foundational HCM credential; understanding the HCM data model makes integration development significantly more effective
• Oracle ATP (Autonomous Transaction Processing) or ADW hands-on experience for integration persistence and parking lot patterns
• Java or Python scripting for payload pre-processing and transformation logic that OIC cannot handle natively

BUSINESS & CONSULTING SKILLS

• Technical documentation discipline — produces handover documentation that the support team can use 12 months after go-live without calling the SI
• Build-from-spec discipline — implements from the IDD without re-engaging the functional team for clarification; questions the spec before building, not during
• Deployment rigour — validates post-deployment in every environment before declaring a build complete
• Cross-functional collaboration — works alongside functional designers and client IT teams without creating communication gaps
• Fault handling ownership — does not declare an integration complete until error scenarios are handled, not just the happy path
• Learning agility — adapts to new adapter types, system APIs, and integration patterns across engagements without needing extended ramp-up

CAREER PROGRESSION

Consultant → Senior Consultant → Lead Consultant → Solution Architect → Practice Lead

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

SALARY RANGE : xxx

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. 

Most of your time will be spent driving impact through:

• Analyze workflows, identify inefficiencies, bottlenecks, and operational edge cases.
• Work closely with Operations teams to understand ground-level challenges and translate them into actionable insights.
• Document processes, SOPs, system flows, and manual interventions.
• Identify opportunities for automation, operational scalability, and product enhancements.
• Partner with Product Managers to convert operational gaps into structured product requirements.
• Support backlog creation through detailed use cases, scenarios, business rules, and acceptance criteria.
• Contribute to process redesign initiatives aimed at improving efficiency, accuracy, and user experience.
• Support UAT, rollout planning, feature adoption, and user training.
• Act as a bridge between Operations, Product, Engineering, Commercial, and Support teams.
• Coordinate with cross-functional teams to ensure smooth implementation and issue resolution.

REQUIREMENTS

These are minimum-requirement skills and a ‘must-have’ for the role: 

• 1-3 years of experience in Product Operations, Business Analysis, Operations, or related roles.
• Strong analytical, problem-solving, and documentation skills.
• Ability to understand complex workflows and convert them into actionable insights.
• Strong stakeholder management and communication skills.
• Familiarity with tools like Jira, Confluence, Miro, or similar platforms is a must.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Work-Life at #TeamTeleport

Unlimited training -You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

A functional Interface Designer produces the specification that determines whether an integration works the first time or goes through five defect cycles. If your Interface Design Documents are precise enough that a developer can build from them without a single clarifying question, and your integration test cases catch edge cases before UAT, this is your workstream.

ABOUT ROLLING ARRAYS

Rolling Arrays is a private equity-backed, award-winning HR Tech consulting firm — Asia Pacific's premium partner for enterprise HR digital transformation. Headquartered in Singapore and with offices across India, Malaysia, Australia, and Hong Kong, we have delivered more than 200 HR Transformation projects since our founding in 2009, and were recognised as one of Singapore's Top 100 fastest-growing companies in 2025. We specialise in SAP SuccessFactors, Oracle HCM, and Workday across the full delivery spectrum: HR process design and consulting (ALIGN), technology implementation (AUTOMATE), change management and adoption (ADOPT), and managed support services (AMS).

POSITION SUMMARY

RAC is hiring a Functional Interface Designer to produce integration design documentation for Oracle HCM implementations. This is a functional — not a developer — role. You will map HR data flows between Oracle HCM and third-party systems, produce Interface Design Documents, support integration testing, and maintain the interface inventory for your assigned engagement.

WHAT YOU WILL DO

• Elicit integration requirements from client HR and IT stakeholders — running interface workshops that go beyond what data flows where to capture trigger, frequency, error ownership, rejection handling, and the business consequence of a delayed or failed interface
• Produce complete Interface Design Documents for every in-scope integration — covering source and target systems, trigger, direction, frequency, field-level mapping with transformation rules and code conversions, error handling approach, volume estimates, and the reconciliation method
• Map Oracle HCM data objects to target system fields — knowing what is available via REST API, HCM Extract, and SOAP service respectively, and flagging mapping gaps where Oracle does not hold the attribute the target system needs
• Validate built integrations against IDD specifications — working with OIC developers to confirm the build matches the design, raising formal defects with evidence when it does not, and documenting approved deviations
• Prepare and execute integration test cases — positive, negative, and volume scenarios — and drive defects to resolution

WHY ROLLING ARRAYS

Interface design is a delivery-critical workstream at RAC — not a task assigned to a developer with a functional note attached. You will build a rare functional-integration skill set across Oracle HCM's full suite of integration patterns, with a clear pathway to Senior Interface Designer and Integration Workstream Lead.

OUR CULTURE CODE

Six values define how we operate every day at Rolling Arrays:

• Thinking Smart — spot patterns, chase smarter solutions, and illuminate the path to greater productivity
• Never Stop Learning — refine and elevate skills constantly; explore the world with a curiosity lens
• Being Nice to Everyone — treat everyone with genuine warmth and respect, regardless of seniority
• Be Super Patient with Customers — exercise patience and proactivity in every client interaction
• Help Your Teammates — share the load, lighten the stress, nurture a truly collaborative team
• Acknowledge Your Mistakes — embrace mistakes as steppingstones; grow from each one

WHAT WE'RE LOOKING FOR

• 2–3 years of Oracle HCM or HRIS functional experience with integration exposure on at least one implementation project — has contributed to or produced IDDs in a delivery context
• Demonstrated ability to produce complete, developer-usable field mapping documents
• Working knowledge of Oracle HCM data model — knows what fields are available for integration across Core HR, Absence, Payroll, and Talent modules
• Experience working alongside OIC or middleware developers and understanding what they need from a functional specification to build without re-engagement
• Integration test case development experience

PREFERRED QUALIFICATIONS

• Oracle Fusion Cloud Applications HCM Process Essentials certified — the foundational HCM credential; the expected starting certification at Consultant level
• Oracle Global Human Resources Cloud Implementation Professional — working toward this demonstrates that interface design work is grounded in Oracle HCM module depth, not just documentation skills
• Oracle Cloud Platform Application Integration 2025 Professional — the OIC certification; a functional interface designer who understands OIC architecture can produce IDDs that developers can build from the first time
• Hands-on Oracle HCM Extracts exposure — has read extract definitions and can specify an outbound extract requirement

BUSINESS & CONSULTING SKILLS

• IDD precision — produces interface specifications at a level of detail that an OIC developer can build from without clarifying questions; vagueness in the spec is a defect
• Requirements elicitation discipline — extracts the trigger, frequency, error handling, and business consequence of failure — not just the field mapping
• Developer collaboration — understands what technical teams need from a functional specification and communicates in a register they can act on
• Integration test rigour — builds test cases that cover happy path, error conditions, and edge cases before claiming a test is complete
• Interface catalogue discipline — maintains the inventory as a live document, not a one-time snapshot
• Learning agility — adapts to new integration patterns and third-party system contexts across engagements

CAREER PROGRESSION

Consultant → Senior Consultant → Lead Consultant → Solution Architect → Practice Lead