Total 1,097 Full-time job vacancies in Bukit Damansara, Federal Territory of Kuala Lumpur

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Digital Marketing Team is the engine behind data-driven growth for our brand partners across Southeast Asia’s eCommerce landscape. Specializing in performance marketing across marketplaces like Shopee, Lazada & TikTok, we focus on the entire 360-degree customer journey and build better digital experiences at each stage of the funnel. From media planning to real-time optimization and analytics on Meta, Google & Programmatic, the team partners closely with clients to unlock the full potential of eCommerce marketing—turning insights into action, and clicks into conversions.

The part you will play

Intrepid Asia is seeking a dynamic and strategic Regional Lead, Marketplaces and Ecommerce Excellence to join the regional team. The role will be involved in working with 6 markets across the SEA region.

As a Regional Lead, Marketplaces and Ecommerce Excellence you will take charge of 

• Develop and advise on eCommerce marketing & campaign strategies for key regional accounts across the marketplaces, platforms, and properties, in accordance with their brand goals and current trends.
• Drive platform excellence through data analysis, performance tracking, and implementation of best practices
• Provide end-to-end client servicing, acting as the main point of contact for key regional accounts/
• Work closely with the teams and platform SPOCs to ensure a comprehensive approach
• Drive regionally for our in house retail media ad tech proprietary adoption across markets and brands, conduct audits and advise on strategies.

What we are looking for - the ideal profile

• 8–12 years of experience in eCommerce performance marketing
• Background from an eCommerce enabler, agency commerce team 
• Strong understanding of the SEA eCommerce and marketplace ecosystem
• Hands-on expertise on-site and off-site media, with a strong focus on Shopee and Lazada
• Clear ownership and understanding of commercial targets (GMV, ROI, efficiency, growth)

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space.

The part you will play

The Online Trade Activation Executive supports the execution of e-commerce campaigns and daily online operations across marketplaces. This role ensures product listings, promotions, and online assets are accurate, conversion-ready, and aligned with brand guidelines. It is suited for candidates who want to grow into an Online Brand / E- commerce Manager role.

As an Online Trade Activation Executive, you will take charge of

• Execute and support e-commerce campaigns, promotions, and trade mechanics across platforms (Shopee, Lazada, TikTok Shop, website), with understanding of the commercial objective behind each activation.
• Create, update, and maintain product listings, ensuring accuracy in pricing, content, and visuals, and flag potential issues that may impact conversion or customer experience.
• Ensure product pages follow brand guidelines and are optimized for conversion (keywords, visuals, cross-selling).
• Support adaptation of online assets (banners, posters, basic ad visuals) to meet platform requirements.
• Coordinate with agencies and internal teams to fix listing or campaign issues, taking ownership to ensure issues are resolved promptly.
• Monitor stock availability, campaign readiness, and basic performance signals during key campaigns, and escalate risks early.
• Support customer review monitoring and escalate service or product issues when needed.

What we are looking for - the ideal profile

• 1–3 years experience in e-commerce, marketplace operations, or online trade execution.
• Strong attention to detail and execution discipline.
• Good understanding of the online customer journey and conversion drivers.
• Proficient in English and Bahasa Malaysia for basic copywriting and keyword optimization.
• Good visual judgement and ability to adapt assets for online platforms.
• Comfortable working in a fast-paced e-commerce environment and being on standby during peak campaigns.
• Curious, proactive, and eager to learn beyond task execution.

Nice to Have

• Experience in beauty, FMCG, or digital commerce.
• Familiarity with Shopee, Lazada, or TikTok Shop backends.
• Basic knowledge of SEO or marketplace search behavior.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

Our Talent & People Team is the heartbeat of our organization - championing a culture where people thrive and potential is unlocked. From attracting top talent and shaping employee experiences to driving development, engagement, and retention, the team plays a strategic role in building and maintaining a high-performing, empowered workforce. We are here to grow with the business and for the people behind it.

The part you will play

Reporting to the Senior Regional HR Manager, the HR Business Partner will be a key player who supports business growth and builds a unique and strong people-oriented culture in our Malaysia office. As an advocate of our group’s HR initiatives, you will enjoy the benefits and satisfaction of supporting a wide range of functional teams through their growth and drive their evolution as the business scales up. You will champion Intrepid’s corporate culture in your business partnering practices and delivery of HR initiatives through our people managers in a timely, accurate, and compliant manner.

As a People Business Partner, you will take charge of 

• Build trustful and credible working relationships with the business stakeholders through regular catch-ups, timely interactions, and proactive participation in on-going people and business discussions to deliver impact against priorities that will benefit both the business and employees
•  Provides direction and coaching on HR programs, policies and processes, including and not limited to performance management, compensation, talent retention, learning and development, and career development roadmap
•  Respond to employee relations issues, such as employee complaints, harassment allegations, and civil rights complaints
• Create and drive change management and thoughtful learning programs to further enhance organisational health
• Manage succession planning by administering accurate talent evaluation information through talent management.
• Foster a company culture of open, transparent communications, and high standards of behaviour and ethical conduct throughout the organization.
• Facilitate setup of Employee Engagement activities, including but not limited to Company and Country Townhalls, games nights, AMAs etc
• Manage staffing plans and manpower deployment in assigned business unit Handle onboarding, offboarding and transfer administration for all people movements (e.g. new hires, promotions, transfers, re-designation, resignations/terminations etc
• Support new joiners’ onboarding and offboarding process, including collating staff movement announcements, planning and executing teams orientation and other engagement programs such as office welcome tour, interns community program
• Generate and analyse HR reports to improve efficiency and effectiveness of people decisions

What we are looking for - the ideal profile

• University graduate with a minimum of 5 years of experience in Human Resources, with exposure to and demonstrated competence in all functional areas, and ideally some experience in high-growth companies and/or transformation projects
• Demonstrated ability both to engage with stakeholders on strategic conversations, and to coach new managers on HR topics, especially in hybrid set-up
• Strong service mentality and able to effectively and quickly build relationships and establish trust, respect, competence, and confidence
• Solutions-focused, able to sort through information and develop concise and clear solutions quickly
• Familiar with the local employment regulations and HR practices in Malaysia
• Detail oriented with a logical and methodological approach to problem solving
• Comfortable to work in fast-paced environment with high degree of autonomy
• Excellent written & verbal communication skills in English

In return, you will be getting

• Tackling the sophisticated people's challenges in the rapidly evolving e-commerce landscape with data insights and innovative solutions.    
• You will be joining an all-star People Team that consistently raises the bar by combining the systems and processes of a small multinational with the collaborative, innovative, and agile spirit of a startup in an ever-evolving world.
• With our team’s rapid growth and the People Team launching new initiatives to enhance both employee experience and performance, you willl benefit from a wide range of opportunities for development. Our structured learning programs covering both functional skills and broader growth are designed to support you at every stage of your journey
• Our supportive culture and close collaboration between regional and local teams create a close-knit work environment which many in our team love and thrive in

We also offer

Best of Both Worlds

We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.

Culture that Brings Out the Best

At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.

Grow Without Limits

Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.

Rewarding You Right

We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.

Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties 

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.

The part you will play
We’re looking for a highly creative and driven Senior Content Strategist to join our growing content team. The ideal candidate will play a key role in shaping brand storytelling—developing compelling ideas, writing engaging scripts and captions, and spotting trends to keep our content fresh, relevant, and effective. This role demands a passion for words, strong communication skills, and a sharp eye for creative opportunities in a fast-paced, collaborative environment.

As a Senior Content Strategist you will take charge of 

Your responsibilities would include:

• Write clear, compelling scripts and storyboards for short-form video content, from product showcases to campaign storytelling.
• Lead and guide the team, with a focus on understanding social commerce content strategies.
• Support the Video Content Lead in the ideation and development of big creative ideas aligned with brand voice and marketing goals.
• Craft engaging, on-brand captions that support video narratives and highlight key eCommerce hooks
• Conduct trendspotting and competitor benchmarking to identify creative opportunities and shape content strategy.
• Collaborate cross-functionally with the video production team and key account managers to ensure messaging is cohesive and effective.
• Liaise with clients by preparing and presenting content performance reports, and keep them updated on upcoming content plans to ensure transparency and alignment.
• Present ideas confidently—both in writing and verbally—in team brainstorms and reviews.

What we are looking for - the ideal profile

• Bachelor’s degree in Marketing, Communications, Journalism, or a related field
• At least 3 - 4 years of relevant copywriting experience
• Excellent written and verbal communication skills
• A strong portfolio showcasing storyboarding, social content, or campaign work
• Strong understanding of TikTok culture, trends, and tone
• Ability to identify trends and translate insights into actionable content ideas
• Basic ability to interpret content performance data and apply insights to copywriting
• Organized, detail-oriented, and able to manage multiple projects simultaneously
• Passion for pop culture, fashion, lifestyle, and digital storytelling
  

Nice to Have:

• Experience writing for TikTok, Instagram Reels and YouTube shorts
• Familiarity with basic performance metrics (CTR, engagement rate, etc.) to inform writing.
• Can work under pressure and strive in a fast-paced environment
• Familiarity with project management tools such as ASANA, Frame.io, Google Suite

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

Our Talent & People Team is the heartbeat of our organization - championing a culture where people thrive and potential is unlocked. From attracting top talent and shaping employee experiences to driving development, engagement, and retention, the team plays a strategic role in building and maintaining a high-performing, empowered workforce. We are here to grow with the business and for the people behind it.

The part you will play

Reporting to the Senior Regional HR Manager, the HR Business Partner will be a key player who supports business growth and builds a unique and strong people-oriented culture in our Malaysia office. As an advocate of our group’s HR initiatives, you will enjoy the benefits and satisfaction of supporting a wide range of functional teams through their growth and drive their evolution as the business scales up. You will champion Intrepid’s corporate culture in your business partnering practices and delivery of HR initiatives through our people managers in a timely, accurate, and compliant manner.

As a Junior People Business Partner, you will take charge of 

• Build trustful and credible working relationships with the business stakeholders through regular catch-ups, timely interactions, and proactive participation in on-going people and business discussions to deliver impact against priorities that will benefit both the business and employees
•  Provides direction and coaching on HR programs, policies and processes, including and not limited to performance management, compensation, talent retention, learning and development, and career development roadmap
•  Respond to employee relations issues, such as employee complaints, harassment allegations, and civil rights complaints
• Create and drive change management and thoughtful learning programs to further enhance organisational health
• Manage succession planning by administering accurate talent evaluation information through talent management.
• Foster a company culture of open, transparent communications, and high standards of behaviour and ethical conduct throughout the organization.
• Facilitate setup of Employee Engagement activities, including but not limited to Company and Country Townhalls, games nights, AMAs etc
• Manage staffing plans and manpower deployment in assigned business unit Handle onboarding, offboarding and transfer administration for all people movements (e.g. new hires, promotions, transfers, re-designation, resignations/terminations etc
• Support new joiners’ onboarding and offboarding process, including collating staff movement announcements, planning and executing teams orientation and other engagement programs such as office welcome tour, interns community program
• Generate and analyse HR reports to improve efficiency and effectiveness of people decisions

What we are looking for - the ideal profile

• University graduate with a minimum of 5 years of experience in Human Resources, with exposure to and demonstrated competence in all functional areas, and ideally some experience in high-growth companies and/or transformation projects
• Demonstrated ability both to engage with stakeholders on strategic conversations, and to coach new managers on HR topics, especially in hybrid set-up
• Strong service mentality and able to effectively and quickly build relationships and establish trust, respect, competence, and confidence
• Solutions-focused, able to sort through information and develop concise and clear solutions quickly
• Familiar with the local employment regulations and HR practices in Malaysia
• Detail oriented with a logical and methodological approach to problem solving
• Comfortable to work in fast-paced environment with high degree of autonomy
• Excellent written & verbal communication skills in English

WHAT YOU’LL DO ​

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.​

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You will:​

• Share your fashion and product knowledge to help customers make informed choices.​

• Collaborate with your team to deliver exceptional service at every step of the customer journey.​

• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​

• Support with opening and closing of the store.​

• Represent yourself and the brand positively during all customer interactions.​​

WHO YOU’LL WORK WITH ​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. ​

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Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

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This role will be reporting to Store Manager.​

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WHO YOU ARE ​

We are looking for people with…​

• Experience in customer service within fashion, retail, or similar fields.​

And people who are…​

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​

• Thriving in collaborative and dynamic environments.​

• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​

• Flexible and action oriented.​

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WHO WE ARE ​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. ​

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We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

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WHY YOU’LL LOVE WORKING HERE ​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe. ​

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. ​

• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  ​

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JOIN US ​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. ​

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Take the next step in your career together with us. The journey starts here. ​

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If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 31/05/2026. Due to data policies, we only accept applications through career page.​

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*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. ​

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce, plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state-of-the-art in-house Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven, growth-focused services, enabled by the industry's strongest team, and our advanced marketing and tech capabilities. 

We are growing rapidly, and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

Our Tech Team is the engine behind our digital capabilities—designing and building the platforms, tools, and systems that power our services across the eCommerce ecosystem. From automation to optimization to data integration, the team turns complex challenges into seamless solutions, enabling scale, speed, and smarter decision-making. With innovation at its core, Tech drives the digital backbone of our business and empowers every function to perform at its best.

The part you will play

We are seeking a skilled AI Consultant to accelerate automation and productivity across all departments of our e-commerce enablement business. This role will identify repetitive, high-volume tasks; evaluate automation opportunities; design AI-powered workflows; and drive deployment of solutions that reduce operational effort, increase speed, and ensure accuracy or enhance performance.

You will work closely with cross-functional teams to map processes, uncover automation opportunities, build prototypes, and collaborate with tech teams to deploy production-ready AI solutions. The ideal candidate is both analytical and creative, with strong problem-solving skills, excellent communication abilities, and a deep understanding of how AI can be applied pragmatically to business operations.

This role plays a critical part in accelerating Intrepid’s internal productivity roadmap and shaping the company’s adoption of next-generation AI and automation capabilities.

As an AI Transformation Consultant, you will 

Discovery & Assessment

• Conduct process discovery workshops with different departments (Operations, Commercial, CS, Finance).
• Map current workflows and identify manual, repetitive, or error-prone activities suitable for AI or automation.
• Quantify effort, volume, turnaround time, error rate, and potential ROI for each opportunity.
• Create and maintain an AI Automation Opportunity Backlog.

Solution Design

• Propose AI agents, automation workflows, and tool integrations to streamline identified processes.
• Recommend optimal solutions using workflow orchestration and application of AI.
• Create proof-of-concepts (POCs) with assistance from tech for quick validation.

Implementation & Delivery

• Collaborate with Tech teams to integrate AI workflows and build automations using platforms like N8n, Langflow, Gemini, OpenAI Assistants/Agents etc.
• Run pilots, collect feedback, iterate, and scale.
• Develop documentation, SOP changes, and training materials for end-users.
• 4. Measurement & Reporting
• Track impact metrics like Hours saved, Cost reduction, SLA improvements, Error reduction and User adoption
• Present monthly Automation Impact Reports to leadership.

What we are looking for - the ideal profile

Technical Skills

• Hands-on experience with GenAI LLMs, AI agents, or automation platforms.
• Proficiency in Python and no-code tools like N8n for automation.
• Familiarity with databases, APIs, webhooks, and system integrations.
• Experience in e-commerce, retail operations, or digital/marketplace workflows.

Consulting & Analytical Skills

• Strong problem-solving with ability to break down complex workflows and translating business problems into solutions.
• Ability to evaluate ROI and prepare business cases.
• Comfortable leading workshops, interviewing stakeholders, and synthesizing insights.
• Excellent communication skills and experience working with cross-functional teams.
• Stay current with emerging AI technologies and recommend new applications.

Industry Experience (Preferred)

• 1+ year of experience in automation consulting, process improvement, AI delivery, or digital transformation.
• Prior exposure to Ecommerce industry, e.g. marketplaces (Shopee, Lazada, TikTok), direct-to-consumer operations, logistics, or finance reconciliation workflows.

Due to the rapid growth of our Scaled Diligence Programmes business, Control Risks is seeking a candidate with strong initiative to oversee all aspects of project delivery and business administration. The individual will be responsible for providing operational support in accordance with all project and company policies and procedures, as well as establishing and streamlining processes to drive efficiency and accelerate growth.

Client project coordination

• Onboarding new clients in line with internal business requirements
• Provide first level of client task management, processing client orders and recording them in internal system.
• Support the delivery management team with general day-to-day operational tasks and address issues when they arise.

Financial support

• Assist finance team in local office with client invoicing and administration
• Work with global ops team to support monthly revenue reporting
• Process expenses for Head of Sales (APAC)

Operational support

• Timesheet reporting
• Support with operational requests from the SDP team
• Assist with the preparation of client contracts and administration 
• Generate client reports 
• Raising POs for APAC
• Onboarding/off boarding new joiners in APAC/globally
• Ad-hoc tasks when required

Essential

• Experience in Microsoft Office – especially Excel
• Full fluency in English and Mandarin
• Attention to detail
• Excellent time management and prioritisation
• Confident to raise concerns and discuss solutions
• Strong communication skills with the ability to establish effective and strong working relationships with internal and external contacts

Preferred

• Education or work experience in compliance sector
• Prior experience of using internal enterprise systems
• Educated to degree level is desirable

Calling all truly AWESOME people!  

About Stranger Soccer  

Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.  

Role and Responsibilities 

The selected candidate(s) will be a key member of the small team working at Stranger Soccer Kuala Lumpur, assisting with various marketing, operations, and community engagement initiatives. 

• Serving on the front lines of the customer experience, supporting as an on-ground host for a few football sessions each week. 

• Coordinating and executing various tasks related to the daily operation of the business, such as social media, marketing, event coordination, player communications, and outreach.

The candidate will:

• Gain experience in the daily operations of a sports and community-based business. 

• Gain confidence in communicating and engaging with players and partners. 

• Gain practical exposure in sports marketing, event coordination, and customer experience. 

• Gain understanding of how Stranger Soccer builds and grows its player community in Kuala Lumpur. 

• Student or recent graduate in Marketing, Sports Management, Communications, or a related field 
• Strong written and verbal communication skills 
• Enthusiastic, organised, and eager to learn 
• Friendly, positive attitude and a team player 
• Passion for football is a BIG PLUS

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space.

The part you will play

As an Assistant Key Account Manager, you will be responsible for the day- to-day commercial and operational success of CPD brands across Malaysia’s leading e- marketplaces (Shopee, Lazada, and TikTok Shop). This role is designed for a high-energy “doer” who can balance commercial negotiations with rigorous operational follow-through to ensure our brands are always available, visible, and competitive.

As an Assistant Key Account Manager, you will take charge of

Account Management & Commercial Execution

• Drive the daily sales performance for assigned platforms to meet monthly and quarterly GMV targets.

• Execute the promotional calendar, ensuring campaigns are set up accurately and on time.

• Manage the backend of e-marketplaces (Seller Centres), and oversee product uploads, pricing updates, and voucher creations.
  

Operational Excellence & Store Health

• Inventory Management: Closely monitor stock levels and coordinate with the Supply Chain team to ensure timely replenishment, especially for top-selling products.
• Store Metrics: Maintain “Perfect Store” standards by monitoring Chat Response Rates, Shipping Lead Times, and Seller Ratings to ensure it remains a preferred seller.
• Content Maintenance: Ensure all product listings have optimized titles, descriptions, and high-quality images/banners that comply with brand guidelines.

Campaign Operations & Visibility

• Coordinate with the design and marketing teams to ensure all digital assets (banners, landing pages) are localized and uploaded correctly for every campaign.
• Monitor on-platform search rankings and visibility, ensuring our products are easy for consumers to find.
• Execute submissions and participate in platform-led marketing initiatives to maximize traffic.

Data Tracking & Reporting

• Provide weekly and monthly reports on sales performance, traffic, and conversion rates.
• Monitor competitor pricing and promotional activities daily, providing quick feedback to the commercial team.
• Track and reconcile trade spend (marketing investments and discounts) to ensure budget compliance.

Partner Relations

• Maintain a professional working relationship with platform Category Managers to secure better visibility and campaign slots.
• Work closely with the warehouse and logistics partners to troubleshoot any fulfillment or delivery issues.

What we are looking for - the ideal profile

• Experience: 2–4 years of experience in E-commerce operations or account management. Experience in FMCG or high-volume retail is a plus.
• Technical Proficiency: Hands-on experience with Shopee Seller Centre, Lazada Business Advisor, and/or TikTok Shop Seller Center is essential.
• Operational Rigor: Highly organized with a "zero-defect" mindset regarding pricing and stock management.
• Analytical Skills: Proficient in Microsoft Excel (VLOOKUP, Pivot Tables) to manage large sets of SKU data and sales reports.
• Mindset: A proactive problem-solver who is comfortable with the fast-paced, sometimes unpredictable nature of e commerce logistics and campaign cycles.
• Communication: Strong command of English. (Local language skills are a bonus but not a mandatory requirement for this specific profile).

About us

Love, Bonito is Southeast Asia’s leading womenswear brand, built with a mission to empower women to find confidence through style. Incorporated in 2010 in Singapore, we’ve since grown from a humble online startup into a multi-channel business with over 20 stores and counting across Asia and a thriving online presence.

For the next decade, we are looking to expand through new categories, markets, wholesale partnerships, and brand acquisitions. We are evolving into a next-generation regional consumer group — one that blends heart with performance, and creativity with technology.

At our core, we’re a team of builders, dreamers, and doers who believe culture is more than words on a wall — it’s how we show up every day. We move fast, stay curious, and take bold bets on ideas and people we believe in. Here, you’ll find a community that challenges you to grow, trusts you to lead, and celebrates you for being you. Together, we’re shaping the future of Asian brands — from right here in Southeast Asia, to the world. 

Why join us?

At Love, Bonito, you’ll do more than just a job — you’ll help build a movement. We’re creating an organization that’s lean, bold, and full of heart — where every person has the space to make an impact. Here’s what you can expect:

• Purpose with performance: We’re building a world-class Asian brand that competes globally. We hold ourselves to high standards and operate with purpose, integrity, grit and excellence. Join us if you take customer service excellence seriously and are passionate about creating real impact!

• Growth that’s real: We are known to be incredibly dynamic and fast-paced. You’ll be expected to learn fast, stretch beyond your comfort zone, and work alongside people who challenge and support you in equal measure. Don’t join us if you’re looking for a comfortable, fully structured setup, but do join us if you’re excited to build, shape, and make an impact together!
• Culture at our core: If you’re looking for a no-corporate-BS environment, you’ll fit right in. We lead with empathy, celebrate individuality, and believe that great work comes from trust, not titles. We believe in teamwork and effective collaboration - because when we run together, we go further. If this speaks to your values, come join us and be part of #TeamLB!

Join us as we redefine what it means to build an enduring global consumer group.

The role

As a Senior Finance Executive within our General Ledger function, you will play a key role in ensuring the integrity and accuracy of our accounting operations for the Singapore entity. Beyond managing day-to-day GL activities, you will contribute to the continuous improvement of accounting processes and support the development of the broader regional finance team.

Main responsibilities :

• Own the end-to-end monthly close process, including journal entries, account reconciliations, and timely preparation of financial statements for both local statutory and group reporting purposes
• Prepare and deliver accurate monthly management reports in compliance with local regulatory requirements and group reporting standards
• Support statutory compliance, including liaison with external auditors, tax agents, and relevant regulatory bodies
• Identify and implement process improvements to enhance the efficiency, accuracy, and scalability of accounting operations
• Collaborate closely with business stakeholders across functions and regions to resolve accounting queries and ensure alignment on financial matters
• Take on ad-hoc projects and responsibilities as required by the business

Qualifications & Experience

• Bachelor's degree in Accounting, Finance, or a related discipline; professional qualification (CPA, CA, or ACCA) is preferred
• At least 3–4 years of relevant experience in a GL or general accounting role, ideally within a regional or multinational environment
• Solid understanding of accounting standards (SFRS/IFRS)
• Meticulous, with strong analytical and problem-solving skills and the ability to propose practical, scalable solutions
• Proven ability to manage competing priorities and meet tight deadlines without compromising accuracy
• Effective communicator with the confidence to engage and influence stakeholders at various levels
• A collaborative team player who takes ownership and demonstrates initiative
• Proficiency in ERP systems is an advantage

You Should Have

• An ability to think and work strategically and systemically - continuously prioritizing key deliverables
• Good problem-solving skills
• Strong multitasking and execution abilities
• Strong communication skills across the GL team and cross-functional teams.
• Strong teamplayer with ability to inhibit positive influence on juniors and peers.

Job Overview: We are seeking a dynamic and experienced Solution Architect to join our team. We value strong communication and relationship-building skills in addition to technical proficiency in modern development methodologies and cloud architectures.

Responsibilities:

• Client Collaboration: Work closely with clients to understand their requirements and translate them into detailed architecture and design, focusing on cloud-native approaches and best practices.
• Solution Development: Develop comprehensive technical solutions leveraging cloud services and technologies, ensuring scalability, reliability, and cost-effectiveness.
• Problem Analysis: Analyze both business and technical challenges, identifying functional and non-functional needs within a cloud environment to design optimal solutions that meet client objectives.
• Specification and Delivery: Provide precise specifications for the definition, management, and delivery of cloud-based solutions, incorporating IaC principles and automation techniques to drive efficiency and consistency.
• MVP and POC Leadership: Lead the delivery of Minimum Viable Product (MVP) and Proof of Concept (POC) implementations on cloud platforms, demonstrating the feasibility and value of proposed solutions to customers.
• Technical Troubleshooting: Demonstrate expertise in troubleshooting complex technical problems within cloud environments, leveraging automation and scripting to streamline resolution processes and minimize downtime.
• Automation Initiatives: Drive automation initiatives across cloud infrastructure, scripting routine tasks and workflows using languages like Python, PowerShell, or Bash to enhance operational efficiency and reduce manual intervention.
• Infrastructure as Code: Implement IaC methodologies using tools such as Terraform, CloudFormation, or Azure Resource Manager to provision and manage cloud resources efficiently and reliably.
• Security Best Practices: Incorporate best practices for security and compliance into cloud-based solutions, leveraging native security features and third-party tools to protect data and applications against emerging threats.
• Continuous Learning: Stay abreast of emerging technologies, trends, and best practices in cloud computing, infrastructure automation, and DevOps, continuously refining solutions to meet evolving business needs and industry standards.

• Experience: 5 years of experience in one or more areas of the IT industry.
• Cloud Expertise: Experience building complex solutions on AWS or Microsoft Azure.
• Educational Background: A Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field is preferred.
• Technical Knowledge: Solid understanding of containers and serverless architecture.
• Database Design: Experience designing relational or non-relational databases (e.g., MySQL, MariaDB, MongoDB, Aurora, DocumentDB, DynamoDB).
• Methodologies: Experience with agile approaches and experience in DevOps or DevSecOps.
• Infrastructure Automation: Proficiency with infrastructure automation using tools such as Terraform, CloudFormation, Ansible, or similar tools.
• Communication Skills: Strong communication and presentation skills.
• Only Malaysian may apply, we are not supporting for any Visa

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About the company :

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role :

We seek a detail-oriented and highly organised Marketing Operations Assistant to support our marketing team in executing and optimising marketing campaigns. The Marketing Operations Assistant will play a crucial role in ensuring marketing operations' smooth functioning and achieving marketing goals. The ideal candidate is proactive, organised, and possesses strong communication skills.

Key Responsibility :

• Provide administrative support to the marketing team, including managing payment schedules, organising marketing materials, handling correspondence, and working with group projects.
• Assist in managing marketing operation data, including data entry, cleaning and analysing.
• Assist in the planning and tracking of marketing campaigns across multiple channels.
• Collaborate with cross-functional teams to gather campaign assets, both online and offline and ensure timely delivery.
• Communicate with internal and external groups to ensure the marketing materials generated comply with the regulation.
• Support the management of digital marketing channels, including email marketing and website content.
• Track marketing and administrative expenses for the team and assist in preparing financial reports.
• Stay on track with the marketing campaign, diligently managing the contract period and ensuring a clear understanding of the rights and permissions associated with each marketing activity.

• Bachelor's degree in marketing, business administration, or a related field.
• Proven experience in a marketing support or operations role is preferred.
• Fresh graduate are welcome to apply.
• Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
• Excellent attention to detail and accuracy in data management and reporting.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with data analysis tools.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
• Self-motivated and proactive, willing to learn and adapt to new technologies and processes.
• Knowledge of digital marketing and experience with the finance industry is preferred.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.

As a Live Host, you will take charge of 

• Responsible for conducting LIVE Streaming as a Host on various online platforms (not limited to TikTok, Lazada & Shopee) on a daily basis, including weekends.
• To introduce, promote and demonstrate various brand products such as during LIVE Streaming within guidelines provided.
• To interact and engage with online audiences in a professional manner and respond to enquiries during LIVE Streaming.
• Proactively encourage online audiences to find out, explore and browse the brand products and subsequently proceed to make an online purchase during LIVE Streaming.
• Encourage audience participation by presenting interactive activities, challenges and giveaways during LIVE Streaming.

What we are looking for - the ideal profile

• Prior experience in hosting live social media events
• The host should have prior experience in hosting and possess technical knowledge in the health and beauty category.
  
• The host must be fluent in both Bahasa Malaysia and English (must have).
• Excellent communication and presentation skills with the ability to captivate audiences
• Fluent English and Bahasa Malaysia speaking is a requirement for this role.
• The ideal candidate should possess a fun, energetic, and confident personality.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.

As a Live Host, you will take charge of 

• Responsible for conducting LIVE Streaming as a Host on various online platforms (not limited to TikTok, Lazada & Shopee) on a daily basis, including weekends.
• To introduce, promote and demonstrate various brand products such as during LIVE Streaming within guidelines provided.
• To interact and engage with online audiences in a professional manner and respond to enquiries during LIVE Streaming.
• Proactively encourage online audiences to find out, explore and browse the brand products and subsequently proceed to make an online purchase during LIVE Streaming.
• Encourage audience participation by presenting interactive activities, challenges and giveaways during LIVE Streaming.

What we are looking for - the ideal profile

• Prior experience in hosting live social media events
• The host should have prior experience in hosting and possess technical knowledge in the health and beauty category.
  
• The host must be fluent in both Mandarin and English (must have).
• Excellent communication and presentation skills with the ability to captivate audiences
• Fluent English and Bahasa Malaysia speaking is a requirement for this role.
• The ideal candidate should possess a fun, energetic, and confident personality.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.

The part you will play

The Livestream Production Team Lead will oversee the technical and operational aspects of Intrepid Malaysia’s livestream production and studio operations, ensuring high-quality livestream execution across multiple brand accounts.

This role requires strong hands-on technical expertise in livestream production, studio setup, and troubleshooting within a fast-paced e-commerce livestream environment. The Production Lead will also supervise production managers, maintain studio readiness, and continuously optimize livestream production standards across platforms.

Beyond technical execution, the role supports livestream campaigns aligned with platform promotions and brand objectives, contributing to key performance metrics such as viewer engagement, traffic, and conversion.


As the Livestream Production Team Lead, you will take charge of:

Livestream Technical Production & Supervision

• Lead the technical setup and execution of livestream sessions across multiple brand accounts on platforms such as TikTok Shop, Shopee Live.
• Ensure high-quality livestream production through proper camera operation, lighting setup, audio management, and scene transitions.
• Manage livestream production workflows including OBS/vMix scene management, camera switching, overlays, and sound balancing.
• Monitor livestream sessions in real time and provide immediate troubleshooting to maintain smooth broadcast continuity.
• Standardize livestream production quality across brands by implementing consistent technical configurations and setups.
• Work closely with hosts and Social Commerce Account Managers to deliver engaging and seamless livestream experiences.
  
  

Studio & Equipment Management

• Maintain full studio readiness, including equipment organization, cleanliness, and functional setup for livestream sessions.
• Manage studio inventory including cameras, lighting equipment, audio systems, props, and product samples.
• Track equipment usage and conduct routine maintenance to ensure all production equipment remains in optimal working condition.
• Plan and supervise equipment upgrades or purchases to support evolving livestream production needs.
• Conduct daily and weekly technical checks to minimize last-minute issues before livestream sessions.
  
  

Livestream Quality Optimization

• Identify recurring technical issues during livestream sessions and implement preventive solutions to reduce disruptions.
• Monitor production quality across livestream sessions and recommend improvements aligned with market standards.
• Develop and maintain standard operating procedures (SOPs) for livestream technical setup, studio operations, and troubleshooting.
• Document best practices for livestream production, equipment configuration, and technical workflows.
• Support the team in improving livestream production efficiency and scalability across multiple brands.
  
  

Team Supervision & Development

• Supervise and mentor Production Assistants to maintain consistent livestream production standards.
• Assign tasks and coordinate production schedules to support multiple brand livestream campaigns.
• Train team members on studio equipment, livestream tools, and operational best practices.
• Ensure adherence to production standards, technical workflows, and studio operational procedures.
  
  

Cross-Functional Collaboration

• Work closely with Social Commerce Account Managers, hosts, and marketing teams to ensure livestream production aligns with brand campaign objectives.
• Support commercial teams in delivering high-impact livestream sessions during platform campaigns and promotional events.
• Collaborate with internal teams to maintain consistent production quality across different brands and livestream formats.
• Contribute insights on production improvements based on livestream execution experience.

Who We Look For – The Ideal Profile

Experience & Competencies

• 3+ years of experience in livestream production, studio operations, or video production within ecommerce, social commerce, or digital media.
• Strong hands-on knowledge of livestream production tools such as OBS, vMix, or similar streaming systems.
• Practical experience with camera operations, lighting setup, and audio engineering.
• Familiarity with social commerce livestream platforms such as TikTok Shop, Shopee Live
• Experience managing studio equipment and maintaining production inventory systems.
• Prior experience supervising production assistants or technical teams is a plus.
• Strong troubleshooting skills and ability to resolve technical issues under time pressure.
  
  

Personal Attributes

• Highly adaptable and comfortable working in fast-paced livestream environments.
• Detail-oriented, organized, and proactive in maintaining studio readiness.
• Strong problem-solving skills with the ability to react quickly during live sessions.
• Collaborative team player able to coordinate across multiple teams and stakeholders.
• Reliable with strong ownership of production quality and operational execution.
• Fluent in English.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful e-commerce business end-to-end.

The team you will be part of

The Customer Experience (CX) Team plays a critical role in delivering seamless customer experiences across our digital platforms. As the first point of contact for users through chat, the team manages real-time inquiries with speed, accuracy, and professionalism—resolving issues, answering questions, and guiding customers through their shopping journey. By combining strong product knowledge with a service-first mindset, the CX Team helps drive customer satisfaction & loyalty and business performance with operational efficiency at scal

The part you will play

As a Customer Service Representative, you will be responsible for supporting managed shops by answering buyer inquiries through chat from different e-commerce platforms. You are expected to handle received conversations professionally, clearly, and concisely to provide real-time help and solutions. 

As front-liners of the business, another critical component to this role is to be able to work closely with various internal and external departments that include, but are not limited to, Vendor Acquisition, Key Account Management, Marketing, Production, and Fulfillment to make sure information and knowledge about the store, products, services, and promotions are updated for prime satisfaction of buyers.

As a Customer Service Representative, you will take charge of 

• Respond to buyer inquiries in a timely and accurate manner via chat.
• Identify the needs of buyers by asking relevant probing questions.
• Attend course refreshers to ensure knowledge about the products and promotions is up to date.
• Acknowledging and resolving buyer concerns and complaints.
• Analyze and report product and promotion issues.
• Update internal databases with information about product issues and valuable discussions with buyers.
• Monitor buyer complaints and proactively initiate outbound chat to aid assistance.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Ensure prime satisfaction of each buyer who reached out via chat.

What we are looking for - the ideal profile

• Minimum of 2 years experience in Customer Service in a BPO or Captive Environment
• Above Average English Communication Skills, both verbal and written
• Above Average Typing Speed
• Minimum of 1-year experience in Consumer Electronics or a similar industry (Customer Facing or Phone/Chat Support)
• Proficient in MS Word and Excel as well as Google Sheets
• Excellent in Problem-Solving skills, Effective Listening, and Proactive
• Ability to multitask, prioritize, and manage time effectively
• Advantage if has background or exposure to SEA E-Commerce Market

About the company:
At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:

We’re looking for a proactive and detail-oriented professional to support our AML/CTF compliance efforts across multiple jurisdictions. In this role, you’ll help develop and maintain compliance frameworks, oversee customer due diligence processes, and monitor transactions to identify and escalate suspicious activity. You’ll work closely with internal teams to ensure regulatory requirements are met while balancing business needs.

The role also involves reviewing high-risk clients, supporting reporting obligations, and ensuring proper record-keeping and data protection practices. You’ll contribute to staff training, promote awareness of compliance standards, and help strengthen internal processes. This is a great opportunity to build deep expertise in compliance within a fast-paced, regulated environment.

Job Responsibility

AML/CTF Framework & Policy

Develop, review, and update AML/CTF policies and procedures in line with relevant laws and regulatory requirements.
Implement group-wide AML/CTF compliance standards and ensure consistency across jurisdictions.
Maintain and enhance the company's AML risk-based approach and customer due diligence (CDD) procedures.

Customer Due Diligence (CDD/KYC)

Oversee the onboarding and ongoing due diligence of clients, ensuring appropriate identification, verification, and screening (including PEP, sanctions, and adverse media).
Review high-risk client profiles and approve enhanced due diligence (EDD) measures.
Monitor and ensure third-party verification tools (e.g., SumSub, WorldCheck) are effectively configured and maintained.

Transaction Monitoring & Reporting

Monitor client transactions for suspicious activity using automated surveillance tools and manual reviews.
Investigate alerts, document findings, and escalate suspicious activity reports (SMR) to the CCO.
Prepare and submit reports to relevant financial intelligence units (e.g., AUSTRAC, FIU-Mauritius, FSA Seychelles) within required timelines.

Training & Awareness

Conduct AML/CTF training for employees across departments.
Ensure staff are familiar with red-flag indicators, typologies, and escalation channels.

Record-Keeping & Data Management

Ensure retention and accessibility of CDD and transaction records per regulatory requirements.
Support data protection compliance when handling sensitive customer information.

Requirements

Bachelor's degree in Law, Finance, Business, or related field (Master's degree or AML certifications preferred).
Experience in AML/CTF compliance is preferred, particularly within the contexts of finance and fintech company
Comprehensive understanding of the AML/CTF Act 2006, coupled with knowledge of AUSTRAC regulatory requirements and pertinent obligations set forth by ASIC.
A robust understanding of KYC/CDD processes, sanctions screening, and transaction monitoring frameworks.
Proven experience in managing investigations and preparing Suspicious Matter Reports (SMRs).
Prior exposure to trading platforms and environments involving high-frequency transactions.
Familiarity with international AML/CTF frameworks, including those established by FATF, EU AML Directives, UK FCA, and US FinCEN.
Holders of relevant certifications, such as CAMS or ICA Diploma, are encouraged to apply.

QCP is Asia's leading digital asset partner, empowering clients to seamlessly integrate digital assets into their portfolios.

We offer a comprehensive range of solutions - from spot on/off ramping and fixed income strategies to vanilla options and bespoke exotics.

Driven by the vision to be the most trusted partner in digital asset markets, we provide innovative solutions that make digital assets a core component of every portfolio, balance sheet, and treasury.

Since our founding in 2017, we have witnessed the potential of digital assets to transform financial markets and the world at large. We exist at the centre of change, successfully navigating three market cycles and bridging institutional and crypto ecosystems.

We work to build trusted partnerships, putting client success and care at the heart of everything that we do.

Responsibilities

• Provide end to end support of key recruiting activities – interview scheduling, track interview progress, follow up on interview feedback and ensure timely communication with candidates and hiring teams
• Maintain and update applicant tracking system (ATS) and recruitment tracker with accurate candidate data
• Support the creation of job requisitions and manage job postings across internal and external platforms
• Ensure a positive and professional candidate experience across all stages of the recruitment journey
• Identify opportunities to enhance overall candidate experience and scheduling efficiency
• Provide support with additional tasks as needed by the team

• Bachelor’s degree with at least 5 years of experience in recruitment coordination, HR, or administrative roles
• Strong organizational and time management skills, with the ability to manage multiple priorities
• High attention to detail and accuracy in managing candidate information and schedules
• Excellent verbal and written communication skills across audience levels
• Proactive and responsive, with a strong sense of ownership over tasks
• Proficiency in Microsoft Office is preferred

• Prepare employment letters, register new hires for medical insurance, and update internal HR systems. Maintain accurate employee records and personal files (P-files).
• Support background checks and visa applications for new hires.
• Handle HR-related billing and reporting across Asia countries.
• Manage HR operations across Asia region (including probation tracking, contract renewals, job changes, terminations and more)
• Work closely with the business leaders as a strategic partner on HR matters.
• First point of contact for employees & managers to provide support for individual needs on HR processes.
• Prepare monthly payroll instruction file with supporting documents as per local legislations.
• Take initiatives to improve overall effectiveness of HR processes.

The Opportunity: 

Mattel APAC is seeking a dynamic Talent Acquisition Partner to join our APAC-EMEA Talent Acquisition team. In this role, you’ll lead full-cycle recruitment in Malaysia, Indonesia, Singapore, Hong Kong, India, Vietnam and ANZ, partnering with People & Culture (P&C), business leaders, and global colleagues to attract and hire exceptional talent. You’ll play a key role in supporting business growth, building a diverse workforce, and embedding Mattel’s values into every stage of the hiring process—all while helping position Mattel as an employer of choice.

What Your Impact Will Be: 

• Drive end-to-end recruitment, in various business units, from proactive sourcing and outreach to closing candidates.
• Partner with Hiring Managers and P&C teams to understand workforce needs and provide market insights.
• Apply creative recruiting strategies and sourcing channels to identify, attract, and evaluate top talent.
• Assess candidates’ skills and cultural fit through resume reviews and interviews.
• Deliver a positive candidate and stakeholder experience throughout the hiring journey.
• Manage recruitment operations including scheduling, offer management, reference and background checks.
• Monitor and analyze recruitment KPIs to improve efficiency, candidate experience, and sourcing effectiveness.
• Evaluate the impact of recruitment-related content and social engagement.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.

As a Live Host, you will take charge of 

• Responsible for conducting LIVE Streaming as a Host on various online platforms (not limited to TikTok, Lazada & Shopee) on a daily basis, including weekends.
• To introduce, promote and demonstrate various brand products such as during LIVE Streaming within guidelines provided.
• To interact and engage with online audiences in a professional manner and respond to enquiries during LIVE Streaming.
• Proactively encourage online audiences to find out, explore and browse the brand products and subsequently proceed to make an online purchase during LIVE Streaming.
• Encourage audience participation by presenting interactive activities, challenges and giveaways during LIVE Streaming.

What we are looking for - the ideal profile

• Prior experience in hosting live social media events
• The host should have prior hosting experience and demonstrate strong product understanding in one or more categories.
• The host must be fluent in both Bahasa Malaysia and English (must have).
• Excellent communication and presentation skills with the ability to captivate audiences
• Fluent English and Bahasa Malaysia speaking is a requirement for this role.
• The ideal candidate should possess a fun, energetic, and confident personality.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.
  

Looking for an exciting internship? Funding Societies, Southeast Asia's leading unified digital finance platform for SMEs, is searching for a passionate and creative intern to join our Digital Marketing team. This is a unique regional opportunity to gain hands-on experience in developing innovative content strategies that directly contribute to our marketing and business goals.

What you will do:

• Assist in developing and executing digital marketing campaigns across various platforms.
• Create engaging and high-quality content, including blog posts, web/blog content, and marketing collateral.
• Conduct market research and competitor analysis to identify trends and opportunities.
• Support SEO efforts by optimizing website content and monitoring keyword performance.
• Collaborate with the design team to produce visually appealing marketing materials.
• Learn and utilize various digital marketing tools and platforms (e.g., Google Analytics, Hubspot, SERPstat).

What we are looking for:

• Eagerness to learn and a proactive attitude.
• Currently pursuing a Bachelor's degree in Marketing, Communications, Business, or a related field.
• Strong written and verbal communication skills.
• Basic understanding of digital marketing concepts and platforms.
• Available for full time internship for 4 - 6 months.

What's in it for you:

• Gain practical experience in a fast-paced fintech environment.
• Work on regional campaigns and contribute to real business growth.
• Opportunity to learn from experienced digital marketing professionals.
• Develop a diverse skill set across various digital marketing channels.
• Be part of a leading unified digital finance platform in Southeast Asia.

This internship comes with a monthly allowance of RM1,000.

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

We are looking for a highly motivated individual to join our team as a Recovery & Enforcement Intern. This role is primarily focused on debt recovery operations, with the opportunity to gain hands-on, practical legal exposure in litigation and enforcement processes in Malaysia.

You will gain insight into how recovery strategies are executed—from early-stage collection efforts to legal enforcement and litigation, and have the opportunity to work with external legal counsel and third party recovery agencies.

What will you do:

Recovery & Enforcement Operations Support

• Analyse portfolio performance and recovery trends

• Support the management of delinquent accounts and execution of recovery efforts including tracking, follow-ups, and coordination
• Assist in monitoring repayment progress and implementation of restructuring arrangements and recovery strategies
• Liaise with external legal counsel and other external parties on recovery and litigation matters
• Support preparation, review and summarisation of recovery and litigation-related documents
• Support the filing of all cause papers and monitor compliance with court deadlines
• Support coordination of litigation-based recovery actions, including judgment enforcement
• Maintain and support continuous improvements on records, trackers, and reporting for recovery and enforcement cases, including supporting enhancements and new tracker development
• Undertake any other tasks as may be assigned from time to time within the scope of the role

Hands-on Enforcement & Regulatory Exposure

• Gain practical exposure to litigation-based recovery processes, including supporting the preparation and review of cause papers (e.g. statements of claim, affidavits, enforcement documents), under the guidance of the Legal team
• Develop understanding of enforcement and asset recovery strategies in practice
• Gain practical exposure to the practical steps and processes that facilitate enforcement actions, including:
• Supporting processes involving JPJ (vehicle ownership / enforcement checks)
• Land Office searches and dealings (e.g. title verification, encumbrances)
• Stamp Office processes and documentation requirements

What are we looking for:

• Undergraduate(s) in Law are preferred but this role is open to all backgrounds (Law, Business, Finance, Tech or others) – anyone keen to gain hands-on experience is encouraged to apply
• Strong interest in collections, litigation, recovery, or fintech
• Detail-oriented, organised, and proactive
•  Comfortable working in a fast-paced, execution-focused environment

What's in it for you:

• Exposure in a diverse range of unique peer-to-peer (P2P) financing products
• A comprehensive understanding of the post-delinquency loan lifecycle, from  default management, recovery strategies, and enforcement actions
• Practical understanding of how legal processes are applied in recovery
• Exposure to Malaysia’s court and enforcement ecosystem and processes
•  A unique blend of operational, legal, financial, and tech-driven experience

This internship comes with a monthly allowance of RM1,000.

Job description

• This role requires working from the office, as it is a hub-based position.
• Handle daily customers’ incoming and outgoing calls, emailing.
• Perform ID verification and follow up documents with customers for delivery of report on timely basis.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Follow up to ensure that appropriate actions were taken on customers’ request.
• Regular feedback to the management customer’s comments, feedbacks on our products and services.
• Exercise basic salesmanship to promote/ upsell all relevant products to increase the business revenue.
• Assist in new product testing, implementation and launches.
• Responsible for deploying and applying all company policies, procedures and standards.
• Perform and achieve the KPI as assigned.
• Contribute to team effort by accomplishing related results as needed.