Total 513 job vacancies in Seberang Jaya, Penang

This Data Operations Analyst is responsible for data input validation and data cleaning focusing on specific industry/category or set of categories (e.g., Beverages, Food, Health and Beauty Products). As a Data Operations Analyst at NielsenIQ, you support the create and deliver client output deliveries in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders 

As an EUC Support Engineer at NEXTDC, you’ll provide L1/L2 technical support to our Technology team, resolving end-user IT issues. You will handle service tickets via phone, email, or in-person, escalate complex issues as needed, and assist with software installations, updates, and configurations. Here, you’ll also monitoring IT systems, identifying issues, maintaining documentation, and ensuring compliance with NEXTDC standards, with strong customer service and technical skills essential for minimising downtime

Within this position, your scope will cover:

• First-level technical support to users via phone, email, or in-person, including after-hours support as required
• Troubleshooting hardware and software issues on desktops, laptops, mobile devices, and other peripherals
• Onsite hands & feet support, where physically co-located to resolve technology hardware and software requests and issues, including for Teams meeting rooms and Audiovisual collaboration and presentation equipment
• Managing and resolving service requests and incidents within agreed service levels
• Documenting solutions and update knowledge base articles to assist with future troubleshooting
• Escalating complex issues to senior IT staff or external service providers as needed
• Setting up and configuring new hardware and software for users

 Part Time Sales Advisor ( IOI DAMANSARA  ) 

JOB DESCRIPTION​

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

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Key Responsibilities​

• Provide great customer experience.​

• Fold, hang, display and merchandise garments to maximize selling opportunities.​

• Actively process, stock and replenish garments on the sales floor and in the stock room.​

• Open, unpack and label merchandise with security tags.​

• Support customer purchases and returns in the register.​

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QUALIFICATIONS​

To be successful in the role of Sales Advisor, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, where you are eager, optimistic, and motivated when interacting with colleagues and customers. We also believe you are flexible and able to adjust to changing circumstances and customer needs, and that you can take initiative and independently in a quick and effective way to address customers’ needs. In addition, you are communicative and socially confident, fostering a positive interaction with colleagues and customers.​

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What you need to succeed:​

• Previous experience within retail, merchandising, and/or customer service.​

• Effective time management - being stress-resistant and good at prioritization.​

• Have a customer service mindset where you always prioritize the customers’ needs while serving as a brand ambassador.​

• Being fashion knowledgeable and having a genuine interest in fashion trends.​

• Have a selling mindset with the ability to approach and fulfill customer needs.​

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ADDITIONAL INFORMATION:​

This is a part-time position and will be based in ( Selangor, Malaysia )​

If you feel that your experience, skills and ambitions are right for this role, please send your application as soon as possible. Due to data policies, we only accept applications through the career page. ​

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Benefits​

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.​

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries.​

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Inclusion & Diversity​

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. ​

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We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. ​

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Company Description​

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M at https://hmgroup.com.​

Key Responsibilities

• Support cost analysis, simulations, and forecasting for various Human Resource cost centers to support the development of the Business Plan. 
• Assist in cross-charging activities and other related financial processes.
• Provide support on overall Country Human Resource topics, including Learning & Development and Resourcing initiatives.
• Support Human Resource digitalization projects, including data migration and process documentation.
• Identify and propose opportunities for process improvements and automation.
• Create engaging media content for recruitment, Human Resource events, and employer branding initiatives.
• Develop written materials, source compelling visual assets, and ensure alignment with Country Human Resource's overall communication strategy.

Project Involvement

• Support Human Resource policy research and development.
• Participate in Human Resource process improvement initiatives.
• Contribute to digitalization and automation of Human Resource processes.

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist at NielsenIQ, you create and deliver client outputs in a correct and timely manner.

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

WHAT YOU’LL DO​​
As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company. ​

You will:​

• Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.​

• Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.​

• Manage team planning, scheduling, and ensure seamless opening and closing routines.​

• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.​

• Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.​

• Represent yourself and the brand positively during all customer interactions.​

WHO YOU’LL WORK WITH​​
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

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WHO YOU ARE​​

We are looking for people with…​​

• Experience in retail management and operations.​

• Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.​

• Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting. ​

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And people who are…​​

• Strong and confident leaders who inspire, coach, and develop their teams with integrity.​

• Thriving in collaborative, dynamic environments, with a solution-focused mindset.​

• Motivated to create great customers experiences while promoting and selling our products.​

• A keen interest in fashion trends, commerciality, and competitor insights to drive sales.​

• Effective communicators, creative, and curious.​

• Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers.​

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WHO WE ARE​​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​​

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WHY YOU’LL LOVE WORKING HERE ​​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​​

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JOIN US​​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​​

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Take the next step in your career together with us. The journey starts here.​​

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*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​

• Assist in the planning, development, and execution of strategic retail marketing plans aligned with business plans.
• Liaise closely with internal stakeholders and external vendors to ensure timely and effective campaign execution.
• Develop campaign & advertising point-of-sale materials and ensure the timely implementation in retail stores
• Ensuring all in-store screens are updated with the latest content, including managing the media apps
• Manage all in-store posters and ensuring it is timely refresh and up to date
• Assist in mall marketing related tasks including providing promotional social media posts, event set up, advertising space and etc
• Handle all documents related processes including issuing stores guideline, documents, follow up on quotations, invoices and filling
• Check all tray cards/labels request from retail stores report, ensuring all reported issues are solved
• Work closely with mailroom for all in-house print related task including ordering inventories and follow up with suppliers on machinery services
• Assist in monitoring, analysing, and evaluating the effectiveness of retail marketing activities and advertising performance.
• Prepare, compile, and manage retail marketing reports, post-campaign evaluations, and documentation.
• Support budget tracking and cost management for retail marketing initiatives when required.
• Conduct retail stores visit and market survey to stay updated with the latest trend
• Ad hoc tasks as assigned

We’re looking for a motivated and dynamic Sales Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Role Purpose

Drive business performance by strengthening leadership capability, employee experience, and a high-ownership culture. Design and deliver integrated talent, learning, and culture programs that improve retention, productivity, and readiness for growth and transformation.

Key Responsibilities

▪Develop and Guide through performance management frameworks (for all target groups: new hires, interns, contractual hires, low performers) including TM flow, including goal-setting processes, evaluation methods, and feedback mechanisms, ensuring alignment with tires

▪ Coordinate and oversee the TM Flow, including setting objectives, conducting reviews & check-ins, and facilitating calibration sessions to ensure consistency and fairness

▪Identify development needs through performance data analysis and collaborate with managers to implement training programs, mentorship, and performance improvement plans (PIPs) for underperforming employees

▪Collect and analyze performance data to identify trends, gaps, and areas for improvement. Prepare comprehensive reports to inform strategic decision-making

▪ Work closely with HR Business Partners, department heads, and team leaders to ensure that performance management processes are effectively communicated and integrated across the organization

▪Continuously review and enhance performance management processes, incorporating feedback from stakeholders and staying informed about best practices to ensure effectiveness and efficiency

• Leadership & Manager Development: Design manager essentials (coaching, feedback, performance, engagement), leadership curricula, and practical toolkits; enable leaders to execute consistently. 

• Talent Development & Mobility: Support succession planning, HiPo identification, career frameworks, and internal mobility; build critical capability pathways for priority roles. 

• Learning Strategy & Delivery: Build annual learning plan and academies; curate blended learning (digital + cohort + on-the-job); ensure transfer to performance through reinforcement. 

• Engagement & Employee Listening: Run listening strategy (surveys/pulses/focus groups), convert insights into action plans, and close the loop 

• Measurement & ROI: Track impact and provide executive-ready insights; continuously improve programs based on data and feedback. 

• Stakeholder Partnership: Work with HRBPs, business leaders, and COEs to tailor interventions; manage vendors and learning partners as needed.

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

We are looking for a passionate and dedicated individual to join our Malaysia team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.

• You love APM Monaco
• Minimum of 5 years of working experience in luxury retail / fashion retail, with min. 2 years in managerial position
• Track record of outstanding sales performance and CRM
• Support Store-in-Charge in sales and operation management, KPI analysis, rostering, visual merchandising, CRM, team management
• Fluency in English
• Approachable personality and customer-service oriented
• Attractive and competitive package is offered
• Working location: 1 Utama Shopping Centre
• Immediate availability is preferred

We are looking for a motivated, dynamic Service Manager to join our team based in Seksyen U5 Shah Alam. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.

In this role you will be responsible for:

A. Service

• To ensure entire service team completes all monthly services. State of service completion of 100%
• To maintain accurate records of all service vehicles in the branch in relation to:
• To manage & control the Branch’s fleet of service vehicles in a cost effective manner, and without compromising on safety
• Ensure all new businesses and installations are completed within 5 working days from the date of service agreement/job confirmation
• Ensure each service team is route-ridden once every 3 months
• Plans, organizes and prioritizes workload effectively.
• To ensure a general compliance of work procedures in all hygiene services undertaken in the area to the guidelines stated in the company’s manuals and instructions

a. Renewal of road tax and Puspakom inspections

b. Maintenance of service vehicles

c. Repair costs

d. Fuel usage

e. Driver logs

f. Service tools and safety equipment register

B. Stocks

• To monitor proper stock issuance and returns on weekly basis for all service teams
• To ensure that the service equipment, drills, service tools and safety equipment used is appropriate and in good condition and sufficient quantity to support the branch service obligations
• To attend monthly stock take and regular vehicle stock audit
• To conduct monthly service & warehouse meeting
• Supports in ensuring the store in the branch is being managed and controlled efficiently (inclusive of used EFR)

C. Administration

• Ensure that all required stock return, reports and e-claims to the Head Office are prepared accurately, and dispatched promptly
• To conduct formal weekly and monthly meetings with supervisors and technicians. Monthly meeting minutes are required for all meetings
• To provide the Branch Operations Manager with status reports on a weekly basis covering:

a. State of Service c. Customer Issues

b. Supervisors’ issues d. Other issues

D. Staff Recruitment, Welfare & Development

• Recruit (subject to prior approval from the Branch Manager/Branch Operations Manager) for new Service Technicians/Service Lady
• Induct, train and manage service staff effectively
• Maintain a high level of morale amongst service staff
• Ensure that all staff has full understanding of the Company’s objectives and policies

Quality Assurance & Training

• Service training: To organize induction program for new technicians, maintain training records, to coordinate and participate as trainer for refresher training for service technicians and new staffs recruitment for all departments. Ensure a high level of competence in the required skills amongst service staff by providing continuing training and practical assistance & guidance in the field
• QA: To coordinate regular QC and to follow-up with specific client complaints where required. Develop good customer relationships through being knowledgeable about your work, and taking ownership of service problems
• OCS 224: Ensure that all customer complaints (callouts) are attended to within 24 hours without further escalation
• Supervisors Audits: Ensure that Service Supervisors duties are audited monthly
• Technicians Audits/TPA Assessment: Ensure each Service Technician is audited according to company requirement
• Service Audits: To carry out regular service audits of branches in all service area
• Supervisors KPI: To ensure all supervisors meet their monthly KPI

E. Health & Safety

The Service Manager is responsible for implementing the arrangements detailed in the health and safety management system and the safe systems of work. Specifically the Service Manager will:

1. To understand and be aware of the requirement of Occupational Safety & Health Act 1994 to ensure that all staff for whom you are responsible are equally aware of the Act and its requirements.
2. To ensure that all chemicals are handled, stored and applied with due regard to the safety standards laid down within the Company, and that staff are never exposed to untoward risk in the course of their work
3. To ensure that all service vehicles are roadworthy & safe through monthly inspections
4. To constantly lead by example, Good & Safe Working Practices within the Branch.
5. Provide adequate supervision to all employees so that they work safely and without risk to health.
6. Carry out regular checks on the work of each employee reporting to them to ensure that work is carried out safely and in accordance with safe systems of work;
7. Remedy any deficiencies identified following audits/inspections;
8. Provide information, instruction and training to all employees so that they are competent to undertake their work safely;
9. Issue written work instructions for each work activity which specifies the appropriate safe system of work to be followed and any control measures identified from site-specific risk assessments;
10. Monitor the work of contractors so that they work safely and without risk to health and in accordance with the agreed safe systems of work.
11. Join monthly SHE review meeting conducted by BM/BOM

F. Care of Company Assets

• To ensure the proper use, maintenance and security of the Company’s premises, company vehicles, service equipment, stock of chemicals, hardware, monies and other properties of the Branch.

OTHER DUTIES:

• Sales team relationship: Maintain friendly and co-operative relations with the sales team providing sales leads, and other useful feedback from the customer
• Sales support: Support the sales team in achieving the sales targets for the branch. This includes assistance in special surveys and sales presentations where required
• Self-improvement: To constantly improve his/her knowledge of hygiene management by private study, membership of associations and attendance at courses, and also by the study of technical literature provided by the Company, and through practical experience in the field
• Agent of best practice: In all your actions, to promote the best working practices of this company and to transmit these practices in your role of overseeing the branch to your supervisors/coordinators.

The ideal candidate will possess:

• Minimum a Bachelor Degree in any related field with at least 5 years relevant Service Management/ Supervisory experience

• Strong leadership qualities with planning, organizing and problem solving ability
• Able to work in dynamic and fast paced environment
• Excellent in promoting teamwork and synergize the team towards achieving service KPI
• Able to work autonomously and thrive on challenges
• Possess own vehicle, is a Malaysian or holds a relevant resident status
• Driven by data, analytical, able to develop team by managing their service activities and coach them accordingly

• Required valid driving license because driving is part of the job requirement for this designation

Highly Desirable:

• Excellent problem solving , multi-tasking & planning skills
• Ability to motivate and manage a team to achieve & meet service KPI
• Ability to think on your feet to coach team with service and customer focused solutions
• Versatility to build rapport with people at all levels
• Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia
• Commercially focused and is alert of the changes and updates in market movement
• Able to travel to various locations within the designated territory

This Data Operations Analyst is responsible for data input validation and data cleaning focusing on specific industry/category or set of categories (e.g., Beverages, Food, Health and Beauty Products). As a Data Processing Specialist of Input Validation function at NielsenIQ, you support the create and deliver client output deliveries in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders 

Ensure smooth, accurate and timely freight process flow & data entry into the Company's Operational Performance Standards.

• Track and trace shipments as required.
• Ensure timely movement and delivery of freight to customers. 
• Ensure documents are timely sent to customer or broker for customs purposes.
• Ensure accurate and timely client invoicing.
• Interact with our customers in arranging their shipments, exceeding customer service expectations.
• Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others).
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
• Ensure all customers' standard operating procedures are followed and updated.
• Meet KPI standards, as per the company procedures.
• Overseas communications, timely responses to emails and requests (internal and external).
• To take up additional tasks as required to meet the Department’s needs.

We are looking for an intern to join our operations team. You will be supporting instructions of client deliverables, product coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As an operations intern at NIQ, you create and deliver client outputs in a correct and timely manner.

• Ensures data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Assist to resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with across relevant Operations teams to ensure delivery to client expectations and satisfaction.
• Ensure that the company’s regional and global standards are always adhered to all the times.
• To support any department / team projects / other duties as and when deemed necessary
• Team will receiving the FMCG product data from the retailer itself
• Need to clean the FMCG product data - to match our internal system formatting (have different format from retailers)-internally we called ID-Reference Data  

Get to Know the Team

The ACE team is responsible for all of food, mart, dine out and reservation business. We use a microservice architecture in backend, and frontend tech stack use including (iOS, ADR, Flutter and Web). We often do platform abstraction to support our new our requirements to go online faster.

Get to Know the Role

This role is for supermarket product testing and is required because we are supporting our fast-growing business. You will report to the QA Engineering Manager II and be based at Petaling Jaya, Malaysia.

The Critical Tasks You Will Perform

• You will define test plans, test specifications, test suites, test cases and proposed tools for functional, security and performance testing
• You will understand the product/feature in-depth from the end-user point of view and the underlying implementation.
• You will work with the Product Manager, Frontend, and Backend developers to understand the feature and the implementation to build feature tests and impacted feature test cases.
• You will debug failed test cases by analyzing logs and API responses and report bugs with details. Follow-up on bugs to closure.
• You will maintain UI (Web, Mobile app) and API automation suites. Debug and correct script and data issues in automation suites.
• You will understand automation framework and add automation test cases for the new features and regression test cases

Get to Know the Team

The DevTools Team builds and hosts internal platforms that help thousands of Grab engineers measure, monitor, and improve how they build software. Our flagship product, Engineering 360, is Grab's unified metrics platform — the single place where engineering leaders and individual engineers track productivity, code quality, system stability, and DORA signals across the company.

Get to Know the Role

We are seeking a Full Stack Developer Intern to work closely with our development team on building and maintaining Engineering 360 and related internal platforms. As part of this role, you will be exposed to both front-end and back-end development. Our tech stack includes React and JavaScript/TypeScript in Front-end, and Golang on the Backend. Apart from this, you will also be exposed to managing and building data streams and pipelines that power engineering metrics across Grab.

This is a fully onsite role, that will be based in our office at Petaling Jaya

The Critical Tasks You Will Perform

• You will work with the development team to build and maintain our internal engineering platforms.
• You will participate in the full software development lifecycle, from requirements gathering to deployment and maintenance. We follow an agile methodology with a 2-week Sprint.
• You will write clean, maintainable, and efficient code.
• You will troubleshoot and debug web applications and data pipelines.
• You will participate in code reviews and provide constructive feedback to other team members.

Get to Know the Team

You will be joining the Metadata & BI Platforms team within Grab's Data Engineering Platforms department. The team builds and maintains the systems that power Grab's data intelligence: Hubble (data discovery platform), Genchi (data observability platform), Superset and Power BI (business intelligence platforms), and the Data Agent (agentic analytics platform).

We work at the intersection of data engineering and AI, building systems that help thousands of internal users across Grab discover, understand, and act on data. The team is passionate about applying the latest AI advances to make data more accessible, intelligent, and useful at scale.

Get to Know the Role

As an AI Engineer Intern, you will contribute to building and improving AI-powered data platforms that make data discovery, observability, and analytics smarter and more intuitive at Grab. You will get hands-on experience building production-grade systems — from LLM integrations and agentic workflows to vector search pipelines — alongside engineers who ship AI features at scale.

This is a high-impact role where your contributions will be used by real internal users across the company. You will work in a fast-paced, collaborative environment with mentorship from experienced engineers, gaining exposure to the full AI product development lifecycle from design to deployment.

The Critical Tasks You Will Perform

• You will design and implement backend services and APIs that support AI-driven data platform features.
• You will integrate LLM APIs into platform workflows to enable intelligent automation and natural-language capabilities.
• You will contribute to building and orchestrating agentic systems (e.g., using LangGraph) for use cases such as data troubleshooting, SQL/code generation, and data Q&A.
• You will develop and optimize vector search and RAG pipelines to improve data retrieval and semantic understanding.
• You will debug and resolve performance or reliability issues in complex data systems, working toward production readiness.
• You will Collaborate with product managers, data engineers, and data analysts to deliver high-impact features.

About the Role

We are looking for a passionate iOS Engineering Intern to join our mobile team. You will work alongside experienced engineers to build, test, and ship features that impact our users. This is a hands-on role where you will write real code, participate in code reviews, and learn how to build scalable mobile applications in a fast-paced environment.

What You'll Do

• Develop and maintain features for our iOS application using Swift.
• Collaborate with engineers, designers, and product managers to understand requirements and deliver high-quality user experiences.
• Write clean, testable code and participate in peer code reviews.
• Help identify and fix bugs to improve application performance and stability.
• Participate in team agile processes, including daily stand-ups and sprint planning.

Nice to Have

• Personal iOS projects, apps published on the App Store, or contributions to open-source projects.
• Familiarity with modern iOS architectures (e.g., MVVM, VIPER, RIB).
• Exposure to unit/UI testing or CI/CD pipelines.

Get to Know the Team

The Cyber Risk & Control team is part of Grab's Cyber Security - Cyber Assurance function. We keep Grab's operations secure and compliant across Southeast Asian markets where regulatory requirements vary by country and continue to develop. Our work covers cyber policy, risk, and compliance - we balance regulatory obligations with operational realities so Grab can move fast without compromising on security or stability. The scope ranges from quick risk reviews to multi-quarter, organisation-wide compliance programmes.

We are a fast-paced team and expect people to be self-starters - to take ownership of their work, hold themselves accountable, and drive things forward without needing to be prompted. We make decisions collaboratively and work toward consensus, but we ask tough questions when something needs to be challenged. We are building automation and AI tooling to modernise how risk management works at Grab's scale.

Get to Know the Role

This internship is in the Cyber Risk & Control team, reporting to the Senior Manager, Risk and Control. You will also work regularly with the Security Automation team and get direct visibility into how both teams operate and where they intersect. The work is hands-on from day one - you will build AI agents and automation workflows to cut manual effort out of risk and compliance processes, contribute to internal tooling, and build dashboards that surface risk insights.

You will be onsite at our Petaling Jaya office five days a week.

The Critical Tasks You Will Perform

• You will design and build AI agents to automate GRC workflows - control assessments, evidence collection, risk narrative generation - using approved AI platforms.
• You will write Python scripts and API integrations to connect GRC platforms, ticketing systems, and internal data sources, cutting out the manual handoffs that slow the team down.
• You will build dashboards that pull from security and compliance data sources, so partners at any level can read the risk picture without needing a walkthrough.
• You will contribute to internal GRC tooling - risk registers, control libraries, compliance tracking workflows - and keep them usable as the team's needs change.
• You will document what you build and walk the team through it. Nothing you deliver should become a black box once you leave.

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

As a Compliance (Transaction Surveillance) Analyst, you will be performing live transaction screening and investigations to continually safeguard YouTrip’s reputation and customer funds.

You will:

• Analyze and review live transactions within SLA that were flagged, identify trends & patterns that may signify suspicious or fraudulent activities, with knowledge of regulatory expectations.
• Assess potential name hits against sanctions lists to determine the acceptance or rejection of the transaction. 
• Establish any fraudulent patterns/indicators that may indicate that the account is compromised and/or in relation to scam related typologies. 
• Be the Subject Matter Expert in Complyadvantage (Screening Tool), and support any enhancement/process related workflows. 
• Handle resolution of confirmed suspicious cases, including assisting to reach out to affected customers and internal teams for further investigation. 
• Collaborate with Compliance and other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard company’s and users’ interests.
• Escalate to the compliance team whenever required upon true hits and/or suspicion, with a clear report that describes the rationale of escalation and the impact of the hit. (i.e. sanctions concerns, AML concerns or Fraud Concerns)
• As the required coverage is Daily - weekend work will be required. 

You are:

• Compliance & Risk Enthusiast – you are passionate about developing a career in risk & compliance and are interested in the financial services or payment industry.
• Analytical & Detail-Oriented Thinker – you possess excellent problem-solving skills with demonstrated experience in solving complex business with analytical thinking. You have the natural tendency to always focus on details and hate to miss out on specifics.
• Travel Enthusiast – you are a passionate traveller and understand the psychology of traveller, in particular when it comes to overseas spending behavior and its associated risks.
• Fearless Self-Starter – you are not afraid to suggest and implement new initiatives to tackle complex business issues, as long as the rationale are logical and sound. You do not mind getting your hands dirty in order to get things done in tight timeline.

About the Role

We are looking for a passionate Android Engineering Intern to join our mobile team. You will work alongside experienced engineers to build, test, and ship features that impact our users. This is a hands-on role where you will write real code, participate in code reviews, and learn how to build scalable mobile applications in a fast-paced environment.

What You'll Do

• Develop and maintain features for our Android application using Kotlin (and Java).
• Collaborate with engineers, designers, and product managers to understand requirements and deliver high-quality user experiences.
• Write clean, testable code and participate in peer code reviews.
• Help identify and fix bugs to improve application performance and stability.
• Participate in team agile processes, including daily stand-ups and sprint planning.

Get to Know the Team

Grab's Integrity team is continuously improving our platforms. We process thousands of bookings a day and see hundreds of millions of traffic data per month. Our goal is to deliver mechanisms that provide user protection while minimizing user friction. See more what the team has launched at https://www.grab.com/my/about/trust-and-safety.

The Critical Tasks You Will Perform

• You will work with the engineering teams to design and write code and technical documentations to build reusable software components for the Grab platform
• You will participate in code and design reviews, share knowledge, tips and tricks, and generally help out with different teams
• You will take ownership of projects and work with the Product, Design, Mobile and Backend teams to build consumer and partner facing new products, platforms and features
• You will monitor the performance of the live apps and improve them on both code and experience level

Get to Know the Team

The Self-Serve Business Strategy & Planning Team is dedicated to one core mission: empowering merchants and businesses to unlock growth through our suite of self-serve solutions. We focus on driving merchant success through increased sales and operational efficiency—whether that is by boosting store visibility and conversion through Ads and Spotlight campaigns, or streamlining B2B transactions with our GrabforBusiness offerings.

We are looking for a dedicated specialist to join our journey in creating lasting value for our users, drivers, merchants, and advertising partners. Join us in creating impact that make everyday lives better across Southeast Asia.

Get to Know the Role

You will be the operational backbone of the Channel Ops Strategy & Design (COSD) team, specifically tasked with the scaling and optimization of several regional sales channels targeting unmanaged merchants. You will bridge the gap between regional strategy and country-level execution, ensuring that our "higher-touch" service models are data-driven, measurable, and integrated into the broader Grab ecosystem.

You will report to the COSD Self-Serve Strategy & Planning Lead and be based in Petaling Jaya, working onsite.

The Critical Tasks You Will Perform

Program Coordination, Scaling & Optimization

• Regional Coordination: You will lead several regional merchant engagement and sales programs, coordinating across Grab markets to ensure scaling aligns with regional best practices and needs.
• Optimization Initiative Ownership: You will lead regional projects with defined milestones and success metrics to ensure delivery with impact.
• Data-Driven Optimization: You will use our internal data to identify where we should grow next. By looking at how our users behave, you'll simplify our expansion processes and make sure our team is spending time on the projects that moves the needle most.
• Integrated Sales Ecosystem: You will connect merchant touchpoints to create a seamless experience, making sure every sales channel works together to increase merchant adoption.
• Strategic Planning Support: You will engage with regional and country leadership to provide data-backed inputs for program design, budget proposals, and headcount requirements.

Performance Analytics & Impact Measurement

• Insights and Dashboards: You will partner with multiple regional sales support teams to ensure sales agents are equipped with the right knowledge base and productivity tools (e.g., CRM enhancements, Voice AI).
• Impact Measurement Refinement: You will support in refining Return on investment calculations and other success metrics to capture the true impact of our engagement programs.
• Team member Engagement: You will provide regular updates and performance insights, while collecting and actioning feedback from multiple team members and regional/country leadership teams.

Agent Enablement & Process Excellence

• Knowledge & Tools: You will partner with multiple regional sales support teams to ensure sales agents are equipped with the right knowledge base and productivity tools (e.g., CRM enhancements, Voice AI).
• Regional SOPs: You will develop scalable Standard Operating Procedures (SOPs) for unmanaged merchant sales channels to ensure quality execution and compliance across all markets while allowing.
• Feedback Loops: You will consolidate merchant insights (MEX) and feedback from country teams to guide upstream improvements in product design.

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Get to Know the Team

You will be a part of an energetic, cohesive, and fun team with a strong performance culture and people orientation within a respectful work environment

Get to Know the Role

The Malaysia Safety team supports Grab's business markets and operations in Malaysia and is responsible for all safety-related aspects of the platform. Through development and progress to the business processes, and products, we are committed to making Grab safer every day as it becomes the everyday super-app in the region. As a team, we also help influence the strategic direction of the company by supporting the top management with safety insights and advisory.

The Critical Tasks You Will Perform

• Quality Assurance: Audit historical case logs to ensure mandatory information (such as root causes and incident categories) is accurately captured and properly formatted.
• Database Cleanup: Perform manual data entry and corrections to fix formatting errors, incorrect tags, and missing fields in the safety management system.
• Taxonomy Alignment: Reclassify historical cases to align with the company's updated safety standards and reporting frameworks.
• Progress Reporting: Maintain daily logs of completed tasks and flag recurring data issues to the project leads.