Get to Know the Role

This is a unique opportunity to help shape a high‐growth company operating in a fast‐paced and dynamic global industry.

As Communications Manager / Senior Manager (Product), you will work with multiple stakeholders - and are highly collaborative while retaining a strong sense of ownership. You are an independent thinker and problem solver, able to make sense of ambiguity.

You love to tell stories, whether to media, on social or other channels. You are proactive in reaching out to find stories, shape a clear and compelling narrative for Grab, and lead the development and execution of creative, impactful communication strategies across Southeast Asia.

You should have a strong track record of developing and executing programmes from the ground up, with proven results. You are comfortable with data and able to translate it into interesting insights for external audiences. You are strong in writing, critical thinking, and can think ahead and anticipate issues.

You will be an individual contributor, reporting to the Head of Corporate Communications. It is a fully onsite role, based in either Malaysia or Indonesia.

The Critical Tasks You Will Perform

• Contribute to shaping Grab's corporate brand and equity story
• Develop and implement a regional communications programme that showcases Grab tech and product, including organising regional media and influencer events, and enabling country PR teams to drive local announcements for Grab corporate, tech and product updates
• Manage thought leadership programmes for Grab executives
• Build and maintain strong regional media relationships
• Handle issues management
• Oversee the review process for external communications and create multi-format content development for owned channels
• Track PR outcomes according to budget and business requirements

Males and Females welcome 

Calling all truly AWESOME people!  

About Stranger Soccer  

Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.  

Job Description 

Official Hosts serve as the game facilitator as well as brand ambassadors. We are seeking Official Hosts to host games throughout the week and occasionally assist in other ad hoc duties. For this role, you should have great people skills, to make sure our users have a positive game experience from the moment they arrive till their departure. 

Working Hours 

Shifts will be assigned each week during the following timeframes: 

Monday to Friday: 8 am – 1 pm, 4 – 9 pm, 6 - 11 pm 

Saturday & Sunday: 8 am – 1 pm, 1 - 6 pm, 3 – 9 pm, 6 – 11 pm 

Key Responsibilities 

• Be an ambassador of the Stranger Soccer brand at the games 

• Facilitate numerous football games around Kuala Lumpur & Selangor

• Ensure an OUTSTANDING game experience from start to finish 

• Be ready to step in and play, to cover for any no show players or Hosts 

• Report issues back to Operations Management 

• FUN outgoing personality 

• Understanding of and passion for football 

• Excellent people and communication skills 

• Previous experience in customer service is a plus 

To apply, please visit https://www.strangersoccer.com/official-host and fill in the application form there. 

WHAT YOU’LL DO ​

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.​

​

You will:​

• Share your fashion and product knowledge to help customers make informed choices.​

• Collaborate with your team to deliver exceptional service at every step of the customer journey.​

• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​

• Support with opening and closing of the store.​

• Represent yourself and the brand positively during all customer interactions.​

WHO YOU’LL WORK WITH ​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. ​

​

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

​

This role will be reporting to Store Manager.​

​

WHO YOU ARE ​

We are looking for people with…​

• Experience in customer service within fashion, retail, or similar fields.​

And people who are…​

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​

• Thriving in collaborative and dynamic environments.​

• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​

• Flexible and action oriented.​

​

WHO WE ARE ​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. ​

​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

​

WHY YOU’LL LOVE WORKING HERE  ​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe. ​

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. ​

• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  ​

​

JOIN US ​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. ​

​

Take the next step in your career together with us. The journey starts here. ​

​

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 05/06/2026. Due to data policies, we only accept applications through career page.​

​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

The Role

Senior Project Lead is integral in driving market growth, expanding market share, and managing projects end-to-end. We are seeking a proactive and strategic leader who will spearhead initiatives designed to grow business presence and revenue streams, while delivering impactful results.

As part of this role, you will develop and execute lead-generation campaigns aimed at attracting new hirers, fostering partnerships, and growing job corpuses across diverse categories such as freelance, remote, high-demand segments, and government roles. By leveraging scalable solutions like freemium offerings, innovative strategies, and strategic partnerships, you will play a critical role in driving market expansion.

Additionally, you will lead the conception, planning, and execution of initiatives that align with the organization’s strategic objectives. This includes creating targeted growth programs, optimizing revenue opportunities, troubleshooting challenges with creative solutions, and ensuring key performance indicators (KPIs) and objectives (OKRs) are met or exceeded.

This role also requires exceptional stakeholder management to align cross-functional teams with seamless communication and collaboration. By integrating insights from data and market trends, you will continually refine strategies to ensure sustained business impact and long-term partnerships.

We are looking for a dynamic leader with a results-driven mindset, who thrives in fast-paced environments and is capable of adapting to evolving business priorities and market conditions.

Key Responsibilities

Project Management

• Lead end-to-end project lifecycle management from ideation and planning through execution, monitoring, and delivery
• Develop comprehensive project plans, resource allocation strategies, and timeline management
• Drive revenue-focused initiatives including monetization campaigns, partnership programs, and new business development opportunities
• Identify and evaluate new revenue opportunities while adapting quickly to changing business priorities and market conditions
• Troubleshoot project challenges with creative solutions and optimize existing revenue streams for scaling opportunities
• Establish and track key performance indicators (KPIs) and Objectives and Key Results (OKRs) with aggressive revenue targets
• Design lead-generation strategies to expand hirer partnerships for new markets, including leveraging community forums, corporate partnerships, and industry leaders.
• Identify growth opportunities while adapting to changing market conditions and business priorities.

Stakeholder Management

• Collaborate and managed cross-functional teams including BI/Management, Sales, Customer Success, Marketing departments and external parties.
• Facilitate communication between technical teams, business units, and leadership team
• Coordinate billing processes, campaign implementations, and service delivery
• Optimize existing revenue streams and identify scaling opportunities

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.

You will:
•Share your fashion and product knowledge to help customers make informed choices.
•Collaborate with your team to deliver exceptional service at every step of the customer journey.
•Ensure the sales floor and back of house are well-stocked, organized, and inviting.
•Support with opening and closing of the store.
•Represent yourself and the brand positively during all customer interactions.
•
WHO YOU’LL WORK WITH
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together.

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

This role will be reporting to Store Manager.

WHO YOU ARE
We are looking for people with…
•Experience in customer service within fashion, retail, or similar fields.
And people who are…
•Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
•Thriving in collaborative and dynamic environments.
•Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
•Flexible and action oriented.

WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE 
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe.
•All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
•In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. 

JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 06/06/2026. Due to data policies, we only accept applications through career page.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
 

As the focal point for shift activities, the operator ensures effective communication through timely responses, constructive feedback, and thorough handovers to the next or regular shift.

Additionally, they are responsible for executing assigned tasks to maintain product quality and prevent environmental pollution, workplace incidents, injuries, and ill health.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Regular :

· Loader

· Loading disks into mandrel

· Push the loaded rack to Plating line

· Do correct binning into insight system

· Fill up loading checklist and loader startup checklist

· Maintain good housekeeping at work area

· Lab

· Do routine lab sampling and resample for any out of control parameter

· Do Plating line pretreatment make up and strip line make up

· Stagger Unloader during break time

· Fill up lab routine checklist

· Maintain good housekeeping inside work area

· Process

· Do process control and line monitoring such as temperature, pH, RPM and anodic

· Doing process basic troubleshooting

· Change Nickel tote, pump in PNS, do Nickel tank rinsing and recovery

· Measure Nickel thickness and fill up Process checklist

· Maintain good housekeeping at Plating BOL and Plating FOL

· Unloader

· Pull rack with disks from St.29 and push to unloader machine

· Push wet carts from filling station to St.29

· Unload disk from rack mandrel to annealing cassette

· Fill up unloader machine startup checklist

· Maintain good housekeeping at work area

· Visual Inspection

· Perform visual inspection as per procedure.

· Trigger for containment and disposition as per required.

· Trigger for troubleshooting and provide related info.

· Perform correct binning transaction and able to hold containment lot as well.

· Provide a proper pass down to incoming and outgoing shift.

· Grouper

· To perform the health check

· To perform the startup checklist every shift

· To do reject at source

· To perform manufacturing system transaction correctly

· To pull the lot from the stagging with lot traveler

· To group the parts follow SOP

· To highlight any issue or mix product triggering

· Auto merger

· Perform the startup checklist

· To transfer the alternative part for production to consume

· To ensure to transfer the part by product to avoid mix

· To clear the bag and keep the area clean after complete transfer

· To do real time binning and real time reject in system

• Perform basic laboratory test as per accordance with approved test methods or procedures.
• Assisting Chemist / Microbiologist in carrying out laboratory testing, method development and compliance with QA/QC requirement.
• Ensure Good Housekeeping and Good Laboratory Practice (GLP) in the laboratory.
• Ensure the sample preparation equipment are used and maintained in proper way.
• Adhere to group HSE safety procedures.
• Make sure all relevant raw data or test information to be correctly and accurately recorded in the provided raw data sheet or manual log book.
• To comply with all Health, Safety and Environment (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
• To perform any other task as assigned by his/her superior.
• To report any hazard/risk, near-miss and incident in Crystal system.
• Ensure that all Operational Integrity Management System (OIMS) requirements are met.

As the focal point for shift activities, the operator ensures effective communication through timely responses, constructive feedback, and thorough handovers to the next or regular shift.

Additionally, they are responsible for executing assigned tasks to maintain product quality and prevent environmental pollution, workplace incidents, injuries, and ill health.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Regular :

· Loader

· Loading disks into mandrel

· Push the loaded rack to Plating line

· Do correct binning into insight system

· Fill up loading checklist and loader startup checklist

· Maintain good housekeeping at work area

· Lab

· Do routine lab sampling and resample for any out of control parameter

· Do Plating line pretreatment make up and strip line make up

· Stagger Unloader during break time

· Fill up lab routine checklist

· Maintain good housekeeping inside work area

· Process

· Do process control and line monitoring such as temperature, pH, RPM and anodic

· Doing process basic troubleshooting

· Change Nickel tote, pump in PNS, do Nickel tank rinsing and recovery

· Measure Nickel thickness and fill up Process checklist

· Maintain good housekeeping at Plating BOL and Plating FOL

· Unloader

· Pull rack with disks from St.29 and push to unloader machine

· Push wet carts from filling station to St.29

· Unload disk from rack mandrel to annealing cassette

· Fill up unloader machine startup checklist

· Maintain good housekeeping at work area

· Visual Inspection

· Perform visual inspection as per procedure.

· Trigger for containment and disposition as per required.

· Trigger for troubleshooting and provide related info.

· Perform correct binning transaction and able to hold containment lot as well.

· Provide a proper pass down to incoming and outgoing shift.

· Grouper

· To perform the health check

· To perform the startup checklist every shift

· To do reject at source

· To perform manufacturing system transaction correctly

· To pull the lot from the stagging with lot traveler

· To group the parts follow SOP

· To highlight any issue or mix product triggering

· Auto merger

· Perform the startup checklist

· To transfer the alternative part for production to consume

· To ensure to transfer the part by product to avoid mix

· To clear the bag and keep the area clean after complete transfer

· To do real time binning and real time reject in system

As Manufacturing Process Engineering Technician, you will be responsible for maintaining specific tools on a manufacturing production or NPI line. The successful candidate will be able to work with minimal supervision, take initiative and collaborate effectively. You will demonstrate a willingness to learn, flexibility, creative problem solving, exemplary communication skills and an ability to think on their feet. Communicates with engineers and technical specialist regarding sputter metrology tools measurement results and calibration procedure. Able to revise any documents changes regarding sputter metrology tools.

Regular Responsibilities

• Lead shift technicians to carry out daily shift work.
• Troubleshoot and resolve sputter instrumentation issues.
• Maintain and update sputter instrument documentation including standard work procedures, process specifications, etc.
• Facilitate small process improvement projects through collection and analyzing data and monitoring engineering trials.
• Entering and compiling data relating to metrology measurement.
• Training in the functions of the new project launches.
• Always adhere to safety guidelines and cleanroom protocols.
• Carry out periodic samples housekeeping & other tasks assigned by Engineer.
• Comply and support EHS policy. Participating in company activities such as IMS, 6S, RBA, BCMS etc.

Job Description

The Facilities Engineer Analyst role is responsible for providing technical support, system governance, and data-driven analysis for Facilities operations. This role supports the operational stability and continuous improvement of facility systems, including maintenance management, building monitoring, utilities monitoring, and sustainability systems.

The role is also responsible for departmental systems related to finance, inventory, compliance, and facilities governance. Acting as a key coordinator for Facilities management systems, this position supports ISO compliance, cost control, sustainability initiatives, and RBA requirements.

The role makes substantial technical contributions to the department by applying proven solutions to complex operational and system-related challenges. It also supports innovation by analyzing customer feedback, identifying improvement opportunities, and contributing to technical enhancements.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage and support Facilities-related digital systems including:
  • Computerized Maintenance Management System (CMMS)
  • Building Management / Monitoring Systems (BMS)
  • ISO, RBA and ESG monitoring systems
  • Sustainability tracking systems
• Ensure system reliability, data accuracy, and effective user adoption.
• Support system troubleshooting, enhancements, and integration improvements.
• Analyze facilities operational data including maintenance performance, utilities consumption, downtime, and efficiency trends.
• Identify gaps, inefficiencies, and opportunities for improvement.
• Provide technical input to support operational decision-making and problem-solving.
• Support ISO, RBA, EHS, and sustainability compliance systems.
• Ensure accurate documentation and reporting for audits and governance requirements.
• Support cost saving initiatives and tracking mechanisms.
• Support departmental finance tracking and reporting systems.
• Maintain inventory management system accuracy (spare parts, materials, and equipment).
• Ensure proper data control for cost and stock visibility.
• Provide technical support for Facilities operations and system users.
• Support resolution of complex technical and system-related issues.
• Translate operational feedback into system or process improvements.
• Contribute to innovation and digitalization initiatives within Facilities

Job Description

Facilities Engineer will be responsible as a system owner on designated Facility System and Equipments for its operation, maintenance, and engineering. He/She will be able to routinely use technical judgment in solving problems making routine recommendations and improving existing work processes. He/She will make substantial technical contributions to the success of the department using proven solutions for complex technical problems. He/She will listen to customer feedback, recognize opportunities and provide feedback for technical innovation. Decision could impact quality and schedule of projects but would generally be contained to the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Diagnose and resolve electrical faults and provide remote and on-site technical assistance to service teams and customers.
• Analyze recurring issues and recommend corrective and preventive actions.
• Perform PLC programming, image detection, sensing technology, etc. according to product requirements.
• Carry out installation of process instrumentation, testing and commissioning job at site.
• Support installation, commissioning, and testing of electrical systems for upgrades or retrofits.
• Configure and calibrate electrical components such as sensors, drives, motors, PLCs, and safety devices.
• Coordinate with software and mechanical teams for integrated system adjustments.
• Assist in planning and executing preventive maintenance schedules for electrical systems and control panels.
• Perform corrective maintenance to restore system functionality and reduce downtime.
• Ensure maintenance activities comply with safety and quality standards.
• Identify required spare parts for maintenance and repairs.
• Work with the procurement team to ensure availability of critical electrical components.

Environmental, Health, Safety and Security (EHSS)

• Follow all EHSS procedures to ensure compliance with applicable regulations and company standards
• Ensure compliance of all facility equipments in accordance to regulations
• Ensure compliance of daily activity in facility within the regulatory permissible limit.

Cost Reduction

He/She is responsible for reducing costs associated within the area. This responsibility may include owning and completing cost reduction projects, identifying cost effective sustaining/manufacturing improvements, minimizing regular expenditures, and helping to promote a cost conscious culture.

PRISM+ is hiring Part-Time Promoter to promote PRISM+ products and deliver a memorable retail experience to customers for upcoming event at Borneo Convention Centre Kuching (BCCK) from 25 - 28 June 2026.

Setup Date: Wednesday, 24 June 2026

Event Dates: Thursday - Sunday, 25 - 28 June 2026

Event Time: 10:00am - 9:00pm

Salary: RM100/day + Commission

Responsibilities

• Achieve and exceed sales target of the store.
• Provide excellent customer service.
• Build rapport and customer loyalty.
• Proactively follow-up on customer queries and needs.
• Responds positively to customer complaints.
• Uses product promotions to drive sales.
• Actively collects competitor information and communicates this upwards for appropriate decision making.
• Take part in the training to obtain in-depth product knowledge and communicate to customers effectively.
• Ensure that visual merchandising standards are adhered to all times.
• Report sales efficiently and maintain a high standard of accuracy.

• Proficient in English
• Willingness to learn
• Able to commit all 4 days of the event

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

New Business Manager/Growth Manager

We are looking for a commercially savvy New Business Manager/Growth Manager to join our team. This role is responsible for originating, developing, and closing new revenue opportunities while ensuring a seamless handover to Operations. Reporting directly to the Head of Growth, you will own the sales process, manage a solid pipeline, and work closely with the management team to drive our next phase of expansion across APAC.

The ideal candidate needs to have a strong growth mindset, be confident in senior-level conversations, and be disciplined in pipeline management. You will bridge the gap between Sales and Operations, translating commercial agreements into successful delivery expectations.

Role:

Revenue Generation & Pipeline Management

• Build and convert a qualified pipeline of new business opportunities through outbound prospecting and nurturing inbound leads.
• Leverage and expand an existing network of CMOs, Marketing Directors, and brand-side decision-makers.
• Own monthly pipeline reporting and revenue forecasting to provide regular updates to leadership.
• Use sales tools and software to evaluate activity and pivot tactics in real-time based on effectiveness.

Strategic Selling & Pitching

• Diagnose client challenges and position tailored solutions that articulate value beyond cost (e.g., embedded teams, in-housing, performance models).
• Lead chemistry meetings, credentials presentations, and the end-to-end pitch process.
• Elevate conversations from project-based assignments to long-term strategic partnerships.
• Raise the agency’s profile by communicating our unique value proposition and services through targeted channels.

Commercial & Deal Structuring

• Lead proposal development, scope definition, and pricing strategy to ensure models are profitable and scalable.
• Negotiate MSAs, SOWs, and fee structures while protecting margins and maintaining competitiveness.
• Oversee budget planning and fiscal management processes with a focus on driving results.
• Interpret market intelligence and data to improve conversion rates and targeting methods.

Operational Alignment & Handover

• Ensure a structured and documented handover of signed contracts to the Operations team.
• Align with cross-functional stakeholders on resourcing, timelines, KPIs, and potential risk factors.
• Remain involved during the onboarding phase to protect relationship continuity and minimise scope leakage.

You:

• Experience: Approximately 8+ years of experience in an agency (advertising, digital, or creative), marketing services, or consultancy.
• Track Record: Proven success in closing mid-to-large scale retainers and managing a full-funnel sales cycle.
• Network: An existing professional network within the Singapore and/or APAC marketing community, particularly in sectors like Technology, FMCG, or Financial Services.
• Commercial Acumen: Strong financial literacy with experience handling complex contracts, pricing models, and business reviews.
• Communication: Confident presenter able to navigate various personality types and communicate complex issues to senior stakeholders.
• Soft Skills: Highly organised with CRM discipline, a positive motivator, and comfortable operating with a high degree of ambiguity and change.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Global Fraud Solutions

The team provides decision support solutions to address business objectives in risk prevention and fraud detection. We deliver software solutions and offer client support using our expertise and a client-focused approach.

Product Manager

Reporting into the Sr. Product Manager, the Product Manager will drive the strategic direction of GBG’s Predator and Instinct fraud detection platforms. With strong product management experience, you will own the roadmap, shape prioritisation decisions and long-range modernization phases, and bridge the gap between customer needs, engineering capabilities, and commercial objectives. You will champion the voice of our banking and fintech customers while navigating the complexities of incremental platform modernization.

What you will do

• Own and maintain the GFS product roadmap across tactical and modernization workstreams,
• Deep understanding of customer needs, pain points, and market trends to influence product decisions and strategy.
• Engage directly with banking and financial services customers to capture pain points, validate priorities and translate these into actionable product requirements.
• Work with Product Owners to lead product discovery and requirements definition for GFS product suite. Work closely with engineering, pre-sales, business development and customer success teams.
• Proficient in data-driven decision making relying on analytics, market research and competitor analysis to guide prioritization and measure success.
• Work with Product leadership team to establish and drive relevant cadences within the Product and Delivery lifecycle such as Product Council/Committee, Roadmap Planning, Prioritization meetings, Business Canvas Development, Release/Sprint Planning, grooming, daily standups, sprint reviews, demo’s, showcases and retrospectives etc.
• Strong experience with AGILE delivery frameworks (Scrum, Kanban)
• Work with PO’s to drive release planning and sprint-level prioritisation working alongside Agile squads, ensuring commitments are realistic and delivery is on track.
• Develop compelling business cases and obtain buy-in from executive stakeholders, including Product Committee and C-suite.
• Monitor market trends in fraud detection, AML, and banking technology to maintain competitive product positioning.
• Collaborate with pre-sales and professional services teams to support deal cycles and manage customer expectation-setting.
• Produce and communicate product updates, release notes, and roadmap communications to internal and external stakeholders.
• Participate in Go to Market activities to support new releases, feature enhancements etc.

Skills we’re looking for

Technical Skills

• Strong experience of product management experience, preferably in fraud detection, AML, financial crime compliance, or broader banking/fintech technology.
• Demonstrated success in owning and scaling product portfolios in a product-led organization.
• Obsessed with customer satisfaction in order to create exceptional product capabilities and User Experiences by understanding and anticipating customer needs.
• Expertise in managing product roadmaps, backlogs, grooming and release planning.
• Familiarity with common Product development and AGILE delivery tools such as Miro, Trello, Jira, Confluence, Figma etc.
• Deep understanding of financial services regulations, data privacy, and security standards (e.g., PCI-DSS, GDPR) across various markets.
• Proficiency with data and product analytics and experimentation tools (e.g., Amplitude, Mixpanel, Optimizely).
• Experienced in navigating complex stakeholder environments, including compliance, legal, and financial operations. Able to negotiate, understand trade-offs and achieve alignment.
• Sufficient technical knowledge in system and data architecture, microservices, API-first approach, security and compliance, performance optimization, technical debt, tooling and frameworks in order to better collaborate with Engineering teams.
• Strong commercial acumen and financial literacy to understand pricing models, customer segmentation strategies, value proposition design, subscription management strategies, business case development and other relevant Product P&L levers.
• Deep understanding of fraud monitoring workflows, transaction risk scoring, and rule engine-based decisioning systems is a major plus.
• Working knowledge of cloud infrastructure concepts (AWS, Azure, GCP) and modern software architecture patterns (microservices, API-first, event-driven design).
• Thrives in a fast-paced and high-growth environment.

Interpersonal Skills

• Exceptional stakeholder management skills — able to influence and align across engineering, sales, customer success, and executive leadership.
• Strong written and verbal communication with the ability to translate complex technical concepts for non-technical audiences and vice versa.
• Customer-centric mindset with a track record of leveraging customer insights to drive product decisions.
• Comfortable operating with ambiguity in a fast-paced, transformational environment.
• Collaborative and inclusive approach, valuing diverse perspectives across global teams.
• High attention to detail with strong analytical thinking and data-driven decision making.
• Self-starter who can independently drive workstreams while remaining responsive to shifting priorities.

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.   

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Global Fraud Solutions

The team provides decision support solutions to address business objectives in risk prevention and fraud detection. We deliver software solutions and offer client support using our expertise and a client-focused approach.

Site Reliability Engineer

The SRE will build and operate the reliability, observability, and operational excellence infrastructure underpinning the GFS managed fraud detection platforms. You will work across deployment pipelines, cloud infrastructure, monitoring, and incident management — ensuring GBG can deliver on high availability SLAs for banking and fintech customers who depend on real-time fraud detection at scale.

What you will do

• Design and operate the SRE practice for Managed oferings, including on-call processes, SLA frameworks, incident response playbooks, and post-incident review (PIR) processes.
• Build and maintain observability infrastructure: centralised logging (correlation IDs), metrics dashboards, distributed tracing, and alerting for the Predator/Instinct platform stack.
• Define and track SLOs (Service Level Objectives) and error budgets for real-time transaction processing pipelines, targeting high TPS and low round-trip latency.
• Manage cloud infrastructure provisioning and configuration using IaC tooling (Terraform, Helm), supporting both AWS/Azure cloud deployments and on-premises customer environments.
• Implement and maintain CI/CD pipelines for GFS solutions (Jenkins, etc.)
• Work with Engineering teams to ensure security and compliance readiness for Managed services — including PCI DSS, ISO 27001, SOC 1/2/3, PDPA/GDPR — in close coordination with InfoSec teams.
• Drive platform resilience improvements: high availability, auto-scaling, disaster recovery, backup/restore procedures, and chaos engineering practices.
• Manage secrets, certificate rotation, identity/access controls (OAuth/RBAC), and vulnerability management for the hosted environment.
• Support performance testing methodology and baseline establishment for our products.
• Contribute to the Architecture Review Committee (ARC) with SRE and operational perspectives on technology choices.
• Collaborate with engineering squads to embed reliability and DevSecOps practices across the SDLC.

Skills we’re looking for

• Minimum 5 years of solid hands-on experience in a Site Reliability, Platform Engineering, or DevOps role, ideally supporting mission-critical real-time processing systems in banking, payments, or fintech.
• Strong proficiency with cloud platforms (AWS preferred; Azure/GCP acceptable) including networking, compute, storage, and managed services.
• Deep expertise with containerisation and orchestration: Docker, Kubernetes (EKS/AKS/GKE), Helm, and associated tooling.
• Infrastructure as Code experience: Terraform (required), and familiarity with Ansible or Pulumi.
• Observability stack proficiency: Prometheus, Grafana, ELK/OpenSearch, Jaeger/Zipkin, or equivalent enterprise-grade tooling.
• CI/CD pipeline design and management: GitHub Actions, Jenkins, ArgoCD, or equivalent.
• Experience with security and compliance frameworks applicable to hosted financial services: PCI DSS, ISO 27001, SOC 1/2/3, GDPR/PDPA.
• Familiarity with database reliability practices for SQL Server, PostgreSQL, and Oracle — including replication, read replicas, and failover.
• Working knowledge of secrets management (HashiCorp Vault, AWS Secrets Manager) and zero-trust identity principles.
• Experience supporting real-time streaming or event-driven architectures (Kafka, RisingWave, or similar) in production environments.
• Scripting and automation proficiency: Python, Bash, or Go for operational tooling.
• Strong sense of operational ownership and accountability — comfortable being on-call and driving incidents to resolution.
• Excellent communication skills — able to produce clear incident reports, runbooks, and architecture documentation for both technical and executive audiences.
• Proactive mindset: identifies reliability risks before they become incidents and champions a culture of blameless post-mortems.
• Collaborative and effective working with software engineers, product managers, and InfoSec teams.
• Continuous improvement orientation — always looking to reduce toil, automate repetitive tasks, and improve platform resilience.
• Flexible and adaptable — able to support a globally distributed product with customers across multiple time zones.

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.   

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Global Fraud Solutions

The team provides decision support solutions to address business objectives in risk prevention and fraud detection. We deliver software solutions and offer client support using our expertise and a client-focused approach.

Senior Agile Project Manager

The Senior Agile Project Manager will provide the governance, delivery discipline, and cross-functional coordination required to execute GFS product modernization program successfully. With deep experience in both Agile and Waterfall methodologies, you will oversee multiple concurrent delivery squads, manage stakeholder reporting, and ensure the program remains on track against committed roadmap milestones. You will play a critical role in standing up delivery governance structures, managing risks, resourcing/vendor oversight activities and procurement processes.

What you will do

• Lead end-to-end program management for the GFS modernization initiative, coordinating across multiple concurrent delivery squads.
• Establish and maintain program governance structures: steering committee reporting, risk registers, issue logs, and decision registers, published to Confluence.
• Work with Product team to ensure sprint planning, sprint reviews, and retrospectives across Agile squads; ensure squad velocity is tracked and impediments are escalated and resolved promptly.
• Apply Project Management rigour for fixed-scope workstreams: milestone planning, dependency mapping, critical path analysis, and formal sign-off gates.
• Manage the program budget, resource planning, and onboarding of new hires and contractors.
• Manage relationships with the executive steering committee, providing concise program status updates, escalations, and budget approvals.
• Coordinate cross-functional dependencies across product, engineering, professional services, InfoSec teams — ensuring blockers are surfaced and resolved.
• Support Product team to maintain the overall Roadmap including Modernization deliveries as living documents, communicating changes clearly to all stakeholders.
• Ensure compliance with InfoSec and regulatory requirements in the finance industry.

Skills we’re looking for

• Extensive experience of project/program management experience, including managing complex technology delivery programs in banking, fintech, or financial crime/fraud detection.
• A certified Agile practitioner (SAFe, CSM, PMI-ACP, or equivalent) with demonstrable experience running multi-squad Agile delivery programs at scale is a major plus.
• Proven experience applying Waterfall and hybrid delivery methodologies for regulated or compliance-driven workstreams, including formal governance gates and audit trails.
• Experience managing programs involving both cloud-hosted/SaaS product delivery and on-premises customer deployments simultaneously.
• Proficiency with Agile tooling: Jira (advanced), Confluence, and program-level tracking tools (MS Project, or equivalent).
• Familiarity with software architecture concepts (microservices, cloud-native, APIs) sufficient to engage credibly with engineering leads and the ARC.
• Experience managing third-party vendor/partner delivery within a blended delivery model (staff augmentation, nearshore/offshore).
• Working knowledge of compliance and security frameworks relevant to banking SaaS: PCI DSS, ISO 27001, SOC 1/2/3, PDPA/GDPR.
• Financial management capability: program budget tracking, resource costing.
• Familiarity with change management and organisational transformation practices relevant to a team undergoing significant modernization.
• Exceptional stakeholder management and communication skills — able to navigate complex organisational dynamics from C-suite to engineering squad level.
• Strong facilitation skills for multi-stakeholder workshops, cross-team planning sessions, and executive steering committees.
• Pragmatic problem solver who can balance delivery pace against governance rigour — knowing when to apply Agile flexibility versus Waterfall discipline.
• High degree of emotional intelligence — able to build trust, manage conflict, and maintain team morale during a challenging multi-year transformation.
• Meticulous organiser with a strong sense of accountability for delivery commitments and milestone adherence.

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.   

We are seeking a highly skilled and innovative Staff engineer to lead our technical team in providing memory storage test solutions for new and existing products within a dynamic and high volume manufacturing environment. In this role, you will lead and contribute to the development and implementation of advanced test engineering strategies to ensure product performance, quality and manufacturing efficiency for our cutting-edge storage products. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Act as the primary technical owner for product performance in High Volume Manufacturing.
• Optimize Test Strategies: Design and execute efficient test plans, test time, yield, and quality to meet factory financial goals. Identify cost-effective testing methods through troubleshooting, validation, and continuous improvement.
• Lead and Collaborate on Engineering Solutions: Lead and implement innovative engineering solutions while collaborating with cross-functional teams to ensure project success under competitive timeline.
• Champion Innovation and Cost Efficiency: Collaboratively integrate advanced testing technologies, research, and adopt cost-saving solutions like Test Time Reduction (TTR) and new test platforms, driving CAPEX reduction. Continuously improve test programs and test infrastructure to enhance product quality and reliability.
• Technical Expertise and Support: Provide leadership in electrical failure analysis (EFA), exploring new test method/EFA technique to address RMAs, production, reliability, and DPPM improvement. Analyze test results and deliver reports to stakeholders with actionable insights for improvement.
• Technical Communication and Documentation: Develop and deliver clear, concise technical reports and documentation, including EFA, work instructions, test equipment guidelines, test reports, and specifications.
• NPI Support: Co-lead NPI projects with NPI team, ensuring smooth transfer of test technology from LVM to mass production.
• Knowledge Sharing and Mentorship: Mentor junior engineers, promote best practices, and facilitate knowledge transfer through technical training.

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