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IT Support Engineer

Adventus

3.0
2 reviews
Adventus
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Singapore
Job Description

  • Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
  • Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
  • Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
  • Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
  • IT asset management and other adhoc duties as assigned
  • Knowledge of ITSM or ITIL will be an added advantage

Job Requirements

  • Good knowledge of Windows OS, AD, Office 365
  • 2-3 years of relevant working experience, preferably from SI environment
  • Strong problem solving skills and positive attitude
  • Good coordination and communication skills with internal and external customers
  • Able to work independently with minimum supervision
  • Excellent customer management skills
  • Entry level candidates are welcomed to apply
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