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Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Singapore
Job Description

JOB DESCRIPTION

Job Title : B2C Transport Supervisor

Department/Section : Transport, Grocery Logistic of Singapore

Report To : Department Executive of Manager

  • BASIC FUNCTION:
  • To run day-to-day last miles deliveries, and achieve the KPIs set for transport operations.
  • To plan and execute daily work efficiently, and achieve high productivity and accuracy.
  • To observe and give feedback on the process for optimization.
  • To train and supervise subordinates, including outsourced transporters and drivers.
  • To perform deliveries as and when necessary in support of operations.
  • DUTIES AND RESPONSIBILITIES:

Administrative Support

  • Assists the Department Executive to enforce all standing policies and procedures as established.
  • Ensures all rules and regulations are strictly complied with.
  • Prepares and submits all necessary reports and documents to the Department Executive on time.
  • Maintains proper records of documents and correspondence.(Both internal and external)
  • Maintains and upkeeps of working equipment and tools properly.
  • To conduct analysis and monitoring of contractor performance to improve delivery KPI
  • Provide assistance and escalation support to handling customer service request
  • Provide accurate trip data to the billing team to support administrative processes.

Personnel

  • Checks and monitors staff attendance and punctuality, takes corrective actions if necessary.
  • Prepares and checks on staff overtime, meal and transport claims.
  • Maintains record of annual leave, medical leave and all other leaves.
  • Assists in all staff welfare related matters, such as medical claims, collection of payslips.
  • Assists to prepare the necessary documents for staff resignation and submit the relevant documents to the Department Executive on time.
  • Assists to organize recreational activities for staff in order to motivate the workforce.
  • Assists all staff in their queries on personnel or operational matters.

Supervisory Duties

  • Supervises subordinates in their daily work.
  • Trains, motivates and develops staff in improving their skills, knowledge and attitude.
  • Ensures neat appearance and proper conduct of section personnel.
  • Conducts performance appraisal review for all staff in the section for confirmation, promotion and annual review

Security and safety

  • Enforces security and safety measures and guidelines in the section.
  • Ensures proper control as established in existing policies and procedures.
  • Takes preventive measures to prevent shrinkage and undertakes measures to reduce shrinkage.
  • Conduct vehicle inspections on delivery vans to ensure they meet delivery standards for both food safety and roadworthiness.
  • Ensure contractors comply with safety standards within warehouse and loading area.
  • RESULT EXPECTED
  • Able to work well with staff in order to foster good team spirit
  • Able to work well with staff so that they can perform their tasks in a way that maximizes productivity and foster company loyalty and commitment.
  • Able to supervise, motivate and retains staff effectively.
  • Ensures efficient and prompt delivery service to minimize Late or Non-deliveries.
  • Ensures punctuality in processing and dispatching all relevant documents.
  • Ensures no unsafe work practices are permitted or being carried out in the workplace.
  • Ensures that yearly objectives set at time of appraisal are constantly reviewed and corrective actions taken to meet those objectives.

Job Requirements

Requirement

  • A diploma in logistics, engineering or business related field. (Preferred)
  • A minimum of 2 years’ experience in supervisory role or a related field.
  • Proven experience in last miles delivery
  • Excellent documentation skills.
  • Excellent planning, organizational, and time management skills.
  • Experience in leading and developing top performing teams.
  • Class 3/3A driving license. (Preferred)
  • Proficient in Excel.
Jobs in Singapore, Singapore   »   Transport Supervisor

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