Main responsibilities:
- To attend to all patients’ enquiries, either through call-in or walk-in, promptly and courteously.
- To register patients either for appointment or walk-in treatment.
- Upon completion of treatment, to discharge patients by dispensing medication, collection of accurate payments and scheduling for the next appointments.
- To collect payment accurately in any mode of payment (cash, NETS, credit card etc.)
- To key in every treatment charges and sales of dental products in clinic management software.
- To issue medical receipts and medical certificates.
- To file patients’ treatment cards correctly.
- To maintain the cleanliness and neatness of the clinic at all times.
- Support basic clinical tasks during peak hours or when assigned.
Requirements
- All applicants are welcome to apply, prior experience in dental or healthcare front desk/ reception role will be an advantage.
- Computer literate.
- Team player with good communication and interpersonal skills.
- Good command of spoken and written English; bilingualism is an advantage (e.g., English and Mandarin/Malay/Tamil) to liaise with patients of diverse backgrounds.
- On-the-job training will be provided to candidates with no prior experience.
Working Arrangement : 5 days work week inclusive of weekends/ night shifts
You may refer to our clinic locations
here
Staff Benefits:
- Annual Leave, Birthday Leave , Family Care Leave
- AWS , Performance Bonus and monthly Incentives
- Benefits for medical, dental care, personal development, education support and more
